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Tel-A-Greeter 204

 

13 

Rev. 04/19/2000 

Set Up / Operation 

 

Factory reset 

The  TAG  can  be  reset  to  the  factory  default  settings  by  disconnecting  the 
12VDC  power  plug,  waiting  5  seconds,  then  re-connecting  the  plug  while 
holding the mode button down.  This brings the system to a known state which 
provides a good starting point for message recording and system configuration. 
See page 20 for a listing of default values.  

 

Seizing control 

Setting up the TAG requires seizing control of the unit to enter command mode 
and  then  entering  a  series  of  Touch-Tone®  command  codes  to  record  audio 
messages and change system settings.  Seizing control can be done two ways: 

 

Local 

Through the use of a normal analog phone (home telephone) connected 
to the TAG’s program jack.  Control is seized by picking up the handset 
of  the  local  phone,  then  dialing 

#  *  * 

followed  by  the  master  password 

(factory  default=

1234

).    Within  5  seconds  the  TAG  seizes  the  line  and 

plays a triple beep indicating it is in command mode. 

 

Remote 

Through the use of a phone installed on a different line.  Control is seized 
by  calling  the  phone  number  of  a  line  connected  to  one  of  the  TAG’s 
telco input jacks.  This line must be set for day mode, not MOH mode, or 
your  call  will  not  be  answered.    When  the  TAG  answers,  dial 

# * * 

plus 

the  master  password  (factory  default=

1234

)  when  the  unit  answers.  

Within  5  seconds  the  TAG  seizes  the  line  and  plays  a  triple  beep 
indicating it is in command mode. The password must be entered within 
10 seconds after the unit answers if no message is present, or within 10 
seconds after the message plays if a message is present. 

 
 

Recording messages and programming system settings 

Recording  messages  and  configuring  the  Tel-A-Greeter  204  for  your  particular 
messaging  needs  is  done  by  seizing  control  of  the  unit  as  described  above,  which 
places  you  in  command  mode.    You  then  enter  one  or  more  commands  to  set  the 
mode for a line, record messages, change the master password, etc.   
 
The general format of the various commands is illustrated below: 
 

* Y Y # X X #

 

(YY = command,  XX = value)  

 

Summary of Contents for Tel-A-Greeter 204

Page 1: ...Tel A Greeter 204 Rev 04 19 2000 Tel A Greeter 204 Installation Operation Instructions Please leave these instructions with the unit at all times Comment EC1...

Page 2: ...one lines 10 2 Connecting the local program telephone optional 10 3 Connecting the MOH output channel 10 4 Connecting the power supplies 10 5 Connecting the phone system MOH port 10 Final installation...

Page 3: ...Tel A Greeter 204 3 Rev 04 19 2000 Reference Information 19 Frequently asked questions 19 Command summary 20 Default settings 20...

Page 4: ...Failure to follow Nel Tech Labs Inc installation operation or maintenance instructions Unauthorized modification or alteration of the product or its components Product abuse misuse or the negligent a...

Page 5: ...ecifications Tel A Greeter Specifications Media Internal flash memory storage Sampling Method Storage Audio is stored in 8 bit law format at a sampling rate of 8 kHz Message Length 8 minutes 4MB total...

Page 6: ...ProAmp together ProAmp Specifications Power Required 12VDC power supply included with the unit provides 12VDC 500mA center pin positive from a nominal 110 VAC source Input RCA jack for line level audi...

Page 7: ...s long This provides the capability to play a different message for each of the four lines Initially message 1 is assigned to line 1 message 2 to line 2 message 3 to line 3 and message 4 to line 4 How...

Page 8: ...e to the MOH line Line s to be Answered The TAG normally answers three phone lines with line 4 reserved for MOH However if desired all four channels can be used for call answering Note the TAG can onl...

Page 9: ...as long as 90 seconds before the unit recognizes the hang up and can answer another call Tel A Greeter controls and indicators Front panel Rear panel Factory jack not used Program jack Connect normal...

Page 10: ...telco line inputs using RJ 11 to RJ 11 cables included For a phone line connected to a KSU PBX Disconnect the selected CO lines from the KSU PBX and connect to the TAG s telco line inputs using the l...

Page 11: ...phone system end of this connection not included Installation Diagram Note Each line used as a continuous play audio source MOH mode requires a separate ProAmp and special RJ 11 to RCA connector cabl...

Page 12: ...ny messages you will use Set the mode for each line using the set line to day mode and or set line to MOH mode commands as needed The default configuration sets lines 1 through 4 to day mode Assign a...

Page 13: ...e line and plays a triple beep indicating it is in command mode Remote Through the use of a phone installed on a different line Control is seized by calling the phone number of a line connected to one...

Page 14: ...0 3 Delete message number 3 7 0 0 4 Delete message number 4 Record message Allows the user to record messages If the message already exists you must first delete it before recording see delete messag...

Page 15: ...0 4 Review message number 4 Set line message number Sets which message number will play on which line number Valid message number range is 01 04 Syntax 4 1 X X Set line 1 to play message number XX 4 2...

Page 16: ...o day mode Syntax 0 1 0 1 Set line 1 to day mode 0 1 0 2 Set line 2 to day mode 0 1 0 3 Set line 3 to day mode 0 1 0 4 Set line 4 to day mode Set line to MOH mode Sets a line to MOH mode Syntax 0 3 0...

Page 17: ...X any value 0000 9999 9 2 X X X X Set master password to XXXX IMPORTANT NOTE If you forget or lose your master password you will be unable to seize control of the unit unless you use the restore defa...

Page 18: ...This booklet is available from the U S Government Printing Office Washington D C 20402 Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void yo...

Page 19: ...umber of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer...

Page 20: ...of beeps 1 4 beeps indicates message number assigned to line X Set line message number 4X YY X 1 4 YY 01 04 Sets line X to play message number YY Master password 92 XXXX 0000 9999 Sets the master pas...

Page 21: ...Tel A Greeter 204 21 Rev 04 19 2000...

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