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Tel-A-Greeter 204

 

Rev. 04/19/2000 

To Order Additional Systems 

 
Call: 

Your Nel-Tech Labs, Inc. Sales Representative 

 

1-800-247-7000 

 
 

or 

 

Nel-Tech Labs, Inc. Direct 

 

1-800-451-2100 

 
 

or 

 

The nearest Nel-Tech Labs, Inc. Authorized Dealer 

 
 

For Technical Assistance 

 
Nel-Tech  Labs,  Inc.  provides  a  toll-free  customer  helpline  24-hours  a  day.    In  the 
USA, call the Nel-Tech Labs, Inc. Helpline at 1-800-628-2888 for assistance or your 
Nel-Tech  Labs,  Inc.  Authorized  Dealer.    In  Canada,  call  one  of  the  following 
Technical Assistance Centers for service or technical assistance: 
 
 

Eastern Canada and Ottawa:  1-800-363-1882 

 

Ontario:  1-800-387-4268 

 

Central and Western Canada:  1-800-663-9817 

 

Specifications 

 

Tel-A-Greeter Specifications  

Media: 

 Internal flash memory storage.  

Sampling  Method  &  Storage: 

Audio  is  stored  in  8-bit 

μ-law  format  at  a 

sampling rate of 8 kHz

Message Length:

  8 minutes (4MB) total audio storage. 

Power Required:  

12VDC power supply included with the unit provides 12VDC 

@ 500mA (center pin positive) from a nominal 110 VAC source. 

Input:   

Audio  loads  via  standard  analog  Touch-Tone®  phone  using  local 

connection or dial-in access. 

Output:   

(4)  RJ-11  telco  jacks  for  CO  line  input.    Each  line  can  be  assigned 

either  call  answering  or  message  on  hold  audio  functions.    Message  on 
hold  jack  connects  to  ProAmp  external  amplifier  using  a  special  RJ-11  to 
RCA  cable;  ProAmp’s  8Ω  or  600Ω  RCA  output  connects  to  MOH  port 
using RCA-to-RCA cable. 

Telco Interface:  

REN (in)=1.2b.  Required line=90V ring, loop start. 

Controls:  

Mode selector pushbutton switch on front panel. 

Summary of Contents for Tel-A-Greeter 204

Page 1: ...Tel A Greeter 204 Rev 04 19 2000 Tel A Greeter 204 Installation Operation Instructions Please leave these instructions with the unit at all times Comment EC1...

Page 2: ...one lines 10 2 Connecting the local program telephone optional 10 3 Connecting the MOH output channel 10 4 Connecting the power supplies 10 5 Connecting the phone system MOH port 10 Final installation...

Page 3: ...Tel A Greeter 204 3 Rev 04 19 2000 Reference Information 19 Frequently asked questions 19 Command summary 20 Default settings 20...

Page 4: ...Failure to follow Nel Tech Labs Inc installation operation or maintenance instructions Unauthorized modification or alteration of the product or its components Product abuse misuse or the negligent a...

Page 5: ...ecifications Tel A Greeter Specifications Media Internal flash memory storage Sampling Method Storage Audio is stored in 8 bit law format at a sampling rate of 8 kHz Message Length 8 minutes 4MB total...

Page 6: ...ProAmp together ProAmp Specifications Power Required 12VDC power supply included with the unit provides 12VDC 500mA center pin positive from a nominal 110 VAC source Input RCA jack for line level audi...

Page 7: ...s long This provides the capability to play a different message for each of the four lines Initially message 1 is assigned to line 1 message 2 to line 2 message 3 to line 3 and message 4 to line 4 How...

Page 8: ...e to the MOH line Line s to be Answered The TAG normally answers three phone lines with line 4 reserved for MOH However if desired all four channels can be used for call answering Note the TAG can onl...

Page 9: ...as long as 90 seconds before the unit recognizes the hang up and can answer another call Tel A Greeter controls and indicators Front panel Rear panel Factory jack not used Program jack Connect normal...

Page 10: ...telco line inputs using RJ 11 to RJ 11 cables included For a phone line connected to a KSU PBX Disconnect the selected CO lines from the KSU PBX and connect to the TAG s telco line inputs using the l...

Page 11: ...phone system end of this connection not included Installation Diagram Note Each line used as a continuous play audio source MOH mode requires a separate ProAmp and special RJ 11 to RCA connector cabl...

Page 12: ...ny messages you will use Set the mode for each line using the set line to day mode and or set line to MOH mode commands as needed The default configuration sets lines 1 through 4 to day mode Assign a...

Page 13: ...e line and plays a triple beep indicating it is in command mode Remote Through the use of a phone installed on a different line Control is seized by calling the phone number of a line connected to one...

Page 14: ...0 3 Delete message number 3 7 0 0 4 Delete message number 4 Record message Allows the user to record messages If the message already exists you must first delete it before recording see delete messag...

Page 15: ...0 4 Review message number 4 Set line message number Sets which message number will play on which line number Valid message number range is 01 04 Syntax 4 1 X X Set line 1 to play message number XX 4 2...

Page 16: ...o day mode Syntax 0 1 0 1 Set line 1 to day mode 0 1 0 2 Set line 2 to day mode 0 1 0 3 Set line 3 to day mode 0 1 0 4 Set line 4 to day mode Set line to MOH mode Sets a line to MOH mode Syntax 0 3 0...

Page 17: ...X any value 0000 9999 9 2 X X X X Set master password to XXXX IMPORTANT NOTE If you forget or lose your master password you will be unable to seize control of the unit unless you use the restore defa...

Page 18: ...This booklet is available from the U S Government Printing Office Washington D C 20402 Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void yo...

Page 19: ...umber of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer...

Page 20: ...of beeps 1 4 beeps indicates message number assigned to line X Set line message number 4X YY X 1 4 YY 01 04 Sets line X to play message number YY Master password 92 XXXX 0000 9999 Sets the master pas...

Page 21: ...Tel A Greeter 204 21 Rev 04 19 2000...

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