Version: 2.0
KEN002PW18 25.11.2019
[ EN
●
35 ]
6. PROBLEMS / CAUSES / SOLUTIONS
NOTE:
All repairs must be performed by a technician with the stove off and disconnected the mains.
The control panel of the stove has trouble examine sensors. When the sensor detect the abnormal work temperature (below
40°C), or the other sensor's temperature is above 70°C the auto-control temperature switches will react accordingly. When
temperature is below 30?C, the safety control system will stop the stove automatically; when the other sensor, fixed into the
hopper, detect the temperature is above 70°C, the stove will be shut down.
The general troubles, the possible reasons and the solutions are as following, after solving problems, start the stove again:
PROBLEMS
REASON
SOLUTION
1. The start light does not light when
power is on.
No power in stove or in the control
panel.
Check the power and wires.
2. The blower doesn't work after
pressing the start bottom. (option with
boiler)
If after 15 mins, it does not work, there
must be wrong.
It is normal
It will start automatically when the
temperature is above 30 degrees on
the venting pipe.
Please wait
No power in stove or in the control
panel
Or unplugged on the mother board.
The low temperature sensor is broken
Check the power and wires.
Plug it
Replace it
3. No feeding after 20 seconds of starting.
There are three stages for the feeding process.
One is during the several minutes, feeding is constantly. "Feeding" is showing on the LCD display
Two is the following couple minutes, the feeding light is off.:"LightIing" showing on the Display
The last stage is that feeding Every several seconds all the time after previous stages.
A. For the first stage (during first
several minutes)
Feed unit is blocked.
Check the auger is blocked or not.
There is the problem about the
connection between motor and auger
Check the fasten screw between
auger and motor loose or not.
Or the auger might jump out
No fuel in the hopper.
Fill the fuel into the hopper.
B. For the second stage
It is normal
Please be patient
C. Regarding to the last stage
Feed unit is blocked.
Check the auger is blocked or not
There is the problem about the
connection between motor and auger
Check the fasten screw between
auger and motor loose or not.
Or the auger might jump out
No fuel in the hopper.
Fill the fuel into the hopper.
4. Feeding not properly
A. too much wood pellet and cannot
burned in time
The level of feeding speed is too high
Adjust the combustion fan's speed up
B. The fire is off due to little wood
pellet can be burned
The level of feeding speed is too low
Adjust the combustion fan's speed
down
Summary of Contents for PW18
Page 38: ...Version 2 0 KEN002PW18 25 11 2019 EN 38...
Page 39: ...Version 2 0 KEN002PW18 25 11 2019 EN 39 DECLARATION OF PERFORMANCE AND TEST REPORT...
Page 40: ...Version 2 0 KEN002PW18 25 11 2019 EN 40...
Page 41: ...Version 2 0 KEN002PW18 25 11 2019 EN 41...
Page 78: ...DE 78 Version 2 0 KEN002PW18 25 11 2019...
Page 79: ...DE 79 Version 2 0 KEN002PW18 25 11 2019 LEISTUNGSERKL RUNG UND PR FBERICHT...
Page 80: ...DE 80 Version 2 0 KEN002PW18 25 11 2019...
Page 81: ...DE 81 Version 2 0 KEN002PW18 25 11 2019...
Page 118: ...FR 118 Version 2 0 KEN002PW18 25 11 2019...
Page 119: ...FR 119 Version 2 0 KEN002PW18 25 11 2019 D CLARATION DE PERFORMANCE ET RAPPORT D ESSAI...
Page 120: ...FR 120 Version 2 0 KEN002PW18 25 11 2019...