Neodrives Z20, User Manual

Page 1: ... 1 FROM MODEL YEAR 2018 ONWARDS neodrives Z20 USER MANUAL ELECTRIFYING TECHNOLOGY ...

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Page 3: ...e neodrives rear mounted motor system Z20 When developing the new Z20 generation we focused on maximum riding performance no other system should give a smoother more agile ride than the neodrives rear motor So just pedal away and enjoy your ride to the max We wish you a great ride with the neodrives rear motor ...

Page 4: ...4 Contents ...

Page 5: ...ecting the remaining range 23 3 4 Starting the system 24 4 neoRemote neoNode 4 1 neoRemote 26 4 2 neoNode 27 5 neoMMIs 5 1 How the neoMMI 20 works 28 5 2 How the neoMMI 20c works 34 6 Battery 6 1 Overview and functions 42 6 2 Charging and storing the rechargeable battery 44 6 3 Removing and inserting the rechargeable battery 46 7 Motor 7 1 Installation and removal of the rear wheel 48 7 2 Recupera...

Page 6: ...6 1 Introduction 1 Introduction Why the neodrives rear motor ...

Page 7: ...ed in the event of a complaint without the red tape The Alber neodrives team At Alber our life revolves around bicycles Many of our employees are bike enthusiasts making them the best test riders Everything from a single source The neodrives drive system is 100 engineered in house including complete assembly in Albstadt Development focuses on maximum riding performance Close and long term relation...

Page 8: ...d down to 37 5 Nm Sensitive force sensor for supremely smooth response yo yo effect practically eliminated The force sensor is the interface between the pedelec rider and the drive system The more sensitive the sensor the smoother the ride With this in mind the force sensor has been taken to a whole new level compared to the previous version neodrives Z15 With its extremely high sensitivity the se...

Page 9: ...ing in the neodrives rear motor enabling entirely silent and vibration free driving Enjoy nature in peace and quiet A smooth ride is also a question of acoustics motor assistance is not immediately betrayed by loud whirring Users of neodrives rear motors appreciate its superior riding qualities and quiet performance ...

Page 10: ... detect gear shifts A high level of compatibility with standard bicycle components and long term availability of spare parts are assured Long maintenance intervals for chain pinion and gear system thanks to direct installation of the motor on the rear wheel Both the components of the motor and pedelec are protected The motor s electronics and its force and speed sensors are safely integrated insid...

Page 11: ... whilst taking the strain off the brakes Why does the neodrives rear motor have a range of over 100 The powerful energy recovery also referred to as recuperation increases the battery range by 15 or more and now works up to approx 45 km h The new machine development ensures high motor efficiency Energy recovery ...

Page 12: ...h pinion i e a range mostly used by the majority of riders the torque on the rear wheel is already halved Furthermore internal gear hubs especially cannot withstand high torques continuously which is why mid drive motors are throttled ex works Another drawback with the high torque the chain is put under a lot of strain which drastically reduces its life expectancy Our tip Test ride all systems You...

Page 13: ...ases jerky engagement of motor due to indirect coupling of motor and rear wheel Minimal wear of chain and gear system due to motor installed on the rear wheel Increased wear of chain and gear system due to motor position in the middle the motor tugs on the chain and gears causing faster wear of both Recuperation when riding downhill saves the brakes and also recharges the battery No recuperation p...

Page 14: ...nt for every pedelec Machine development and updated electronics The performance of the neodrives rear motor has been optimised once again At an efficiency of 85 it far exceeds that of competitors and enables bikes to achieve even greater ranges Full compatibility and easy installation and removal of the motor The neodrives rear motor is compatible with all standard bicycle components now also for...

Page 15: ...irements The manufacturer regards the following cases as misuse of the neodrives components attached to your pedelec Use of the drive system contrary to the instructions and recommendations of this user manual Exceeding the technical performance limits defined in this user manual Technical modifications to the neodrives components Changes to the software of the neodrives components Unauthorised at...

Page 16: ...16 3 The system 3 The system ...

Page 17: ... plugs have been used This means for example that the new Z20 neoMMI cannot be retrofitted to the Z15 system Find out more about the Z10 and Z15 systems in the corresponding technical manuals which are available for download online www neodrives com downloads neodrives neoNode The mounting of the neoNode depends on the bicycle model It is integrated in the frame Torque receiver Cable harness neodr...

Page 18: ...harness different designs Overview of Z20 system components General components same for every battery system 1 Z20 rear motor as a hollow threaded stub axle version 2 neoMMI 20c 3 neoTwistlock with neoRemote 4 Torque receiver in different designs 5 Alternative neoMMI 20 6 Cable harness available in different lengths 7 Installation kit for neoTwistlock Optional battery system see page 19 ...

Page 19: ...r UR V2 battery 1 External battery UR V2 Optional system with external battery or semi integrated battery System with semi integrated battery System with external battery Components for every battery system see page 17 Components for every battery system see page 17 1 Battery UR V7 V8 semi integrated incl installation kit 1 Battery UR V2 V5 external incl installation kit 2 neoNode with JST plug 2 ...

Page 20: ...nventional cassette up to 11 speeds Shimano MTB Brake disc From a diameter of approx 180 mm Torque receiver Torque receiver varies depending on dropout Weight 4 2 kg drive unit incl freehub neoRemote control elements neoTwistlock mounting plate neoRemote 5 buttons Power Light Set Support Level and 22 2 mm internal diameter permanently wired neoTwistlock Handlebar mounting angle adjustable in 15 st...

Page 21: ... contacting Twistlock corrosion protected contacts spring mounted Display type TFT Display screen Reinforced non reflecting Dragontrail glass Protection class IP67 Display weight removed 54 g neoMMI 20 display Display control Monochrome Display size 2 inch Dimensions W x L x H 48 mm x 64 mm x 19 mm Internal memory 4 GB Interfaces Connection to PC with diagnostic software Mechanical electrical cont...

Page 22: ...le On the bicycle or removed from the bicycle End of charge voltage 42 V 42 V 42 V 42 V Battery charger 4 A 4 A 4 A 4 A Protection class IP54 IP54 IP54 IP67 Operating ambient temperature 10 C to 60 C 20 C to 60 C 10 C to 60 C 20 C to 60 C Maintenance storage Air temperature 18 23 C 10 25 C 18 23 C 22 26 C Humidity 0 80 0 65 0 80 Charging status 70 50 10 50 50 The neodrives rear motor is available ...

Page 23: ...n on warm days Head wind also has an influence on power consumption Frequent acceleration travelling at low speeds Large amounts of power are needed to accelerate Comparable with the high instantaneous fuel consumption occurring on a car when starting off System weight This factor is often underestimated The weight of the rider and their belongings contribute considerably to the overall mass of th...

Page 24: ...ched on Notes To protect your pedelec from accidental use by third parties or theft the display should always be removed from the handlebar when not in use However removing the display does not replace securing your pedelec against theft e g with a suitable bicycle lock The system should be switched off before removing it However there will be no damage if you mount or dismount the display while t...

Page 25: ...y while riding release the pedal for 3 seconds to start motor assistance Please remember to switch off the pedelec after each ride using the local control panel It is not automatically switched off Switching on external battery UR V2 V5 Press the battery button Press and hold the on off button on the remote for one second Wait until the trip screen appears this can take up to 5 seconds Switching o...

Page 26: ... recuperation button Increase the assistance level by pressing the button Activate the pushing aid 4 km h by pressing and holding the button for 3 seconds The neoRemote on the left hand side of your pedelec s handlebar allows you to make adjustments to your pedelec at any time such as the degree of pedal assistance without taking your hands off the handlebar 4 1 neoRemote ...

Page 27: ...correctly aligned when joining Both plugs are marked Align the markings see illustration in the middle and carefully push the plugs together see illustration below If the plugs are not aligned correctly they may be damaged during assembly When unplugging and plugging in only grip the plugs not the cable Do not bend the cable when assembling the plugs to avoid damaging it Connecting a headlight The...

Page 28: ...egments simultaneously 5 1 How the neoMMI 20c works Either a neoMMI 20 or a neoMMI 20c can be mounted on your pedelec as a display previous year BLOKS Display 20 and BLOKS Display 20c Using the neoRemote see chapter 3 you can call up various functions and make settings The respective display is mounted on the neoTwistlock mounting plate The neoDisplay 20 has a monochrome 2 inch LCD display It is a...

Page 29: ...enu press on the remote 4 To exit the menu press the Set button for 2 seconds or start pedalling Assistance mode No 1 on screen 1 Select the level of assistance you require by briefly pressing the button 2 If you are on levels 1 to 5 and pedalling you are assisted by the motor As soon as you stop pedalling or a speed of 25 km h is reached the assistance automatically switches itself off Recuperati...

Page 30: ... during recuperation A black field moves from top to bottom see left Using on the rocker switch takes you up to the assistance levels Display Assistance Power consumption Level 5 Assistance works at very high power Very high Level 4 Assistance works at high power High Level 3 Assistance works at medium power Medium Level 2 Assistance works at low power Low Level 1 Assistance works at very low powe...

Page 31: ...on screen The warning symbol appears as soon as an error occurs in the system or the end of the service interval has been reached Please contact your specialist dealer so that they can analyse the message Time No 4 on screen Time is displayed in 24 hour format To set the time press the Set button for 2 seconds You can then set the time using the and buttons To exit the menu press the Set button ag...

Page 32: ...p distance odometer travel time and range in the lower part of the display Units for selection Speed km h mph No 6 No 9 on the screen It is possible to switch between metric or imperial view on the display In the metric format the speed is displayed in kilometres per hour km h the distance in kilometres km and the time in 24 hour format If the imperial units display is selected the speed is displa...

Page 33: ...esetting the trip counter To reset the trip counter press the button for approx 3 seconds when the pedelec is at a standstill This will reset the trip distance and travel time Range No 12 on screen Shows the remaining range that can be reached without charging the battery in the meantime The range shown varies depending on the assistance level selected Example On level 5 the range is lower than on...

Page 34: ...tion within the menus The round Home button takes you to the main display The main display is the starting point of the display which has a total of 3 display modes The square Menu button opens and closes menus You can make various settings in the menus For example you can specify whether the speed is displayed in kilometres per hour km h or miles per hour mph 3 Display types The display has 3 dis...

Page 35: ...nce Assistance mode and recuperation see page 41 9 Range Discussed under the battery menu item see page 39 Trip display screen 10 Trip Discussed under the Trip menu item shows the distance you have travelled since the trip counter was last reset siehe Seite 37 11 Travel time Discussed under the Trip menu item shows the time you have ridden since the trip counter was last reset siehe Seite 37 Power...

Page 36: ...t date 2 Select the desired menu item by tapping the display You will reach the corresponding sublevel 3 To exit the menu please press the Menu or Home button You will go back to the main display Headlight When you have switched on the headlight using the light button on the remote the light symbol appears at the top of the display The bicycle headlight is activated If there is a switch on the lig...

Page 37: ...tery has been charged and the total distance the pedelec motor has covered so far odometer this information cannot be reset to 0 You can return to the top level of the menu either by tapping Inspection at the top or by tapping the Back button at the bottom left see chapter 5 2 Or you can leave the menus completely by tapping the round Home button at the bottom centre This will take you to the main...

Page 38: ...t whether the touchscreen should be active or inactive while riding This may be useful to prevent accidental operation during the ride 1 Tap Touchscreen in sublevel 1 This will take you to sublevel 2 where the following menu items are displayed Touchscreen Inactive Always active 2 Select the desired menu item 3 To go back to sublevel 1 tap Touchscreen at the top or press the Back button 4 If you w...

Page 39: ...lection 3 To go back to sublevel 1 tap Battery at the top or press the Back button 4 If you want to go straight back to the main display press the Menu button Units menu item In this menu you can set whether you prefer metric units kilometres per hour km h and a 24 hour clock or imperial units miles per hour mph and a 12 hour clock to be used in the display 1 Tap the Units item in sublevel 1 This ...

Page 40: ... menu you can set the time and date shown in the display 1 Tap Time date in sublevel 1 This will take you to sublevel 2 Time date Time Date Hours Minutes Month Year 2 Tap Time or Date Sublevel 3 will appear 3 Tap to determine which of the two fields is active The active field has a white background with a light green border at the bottom whereas inactive fields are light grey The Time menu gives t...

Page 41: ... level 4 Assistance works at high power High Assistance level 3 Assistance works at medium power Medium Assistance level 2 Assistance works at low power Low Assistance level 1 Assistance works at very low power Very low 0 off No assistance Recuperation level 1 No assistance Energy recovery Recuperation level 2 No assistance Energy recovery 2 The motor will assist you according to the selected assi...

Page 42: ...play the battery must be disconnected from the system beforehand if necessary unplug the battery or remove it from its frame Switching on the battery External battery UR V2 V5 If the system has been used in the last 4 hours it will be in standby mode In this case the system can be switched on by pressing the on off button on the remote If it has not been used for a long time maximum 4 hours the ba...

Page 43: ... is reduced to a minimum to enable longer storage periods without a great loss of capacity for example Semi integrated battery UR V7 Semi integrated battery UR V8 Waking the battery from deep sleep After switching off the pedelec and unplugging the charging plug the battery goes into deep sleep mode to reduce the standby power to a minimum Press the battery button briefly to wake the battery up ag...

Page 44: ...e The battery can remain in the pedelec during charging Alternatively you can remove the battery and charge it outside the pedelec Charging the battery 1 Connect the power cable to the battery charger 2 Connect the charging plug to the charging socket of the battery until it clicks into place 3 Plug the mains plug into a socket After approx 5 10 seconds the green LED flashes fast and evenly If the...

Page 45: ...y fully charged charging complete Green LED flashes briefly every 2 seconds No battery connected battery not charging Red LED flashes Charging error In the event of a charging error please check for kinks in the cables and ensure that the plug is clean and fitted correctly If the battery charger has a magnetic plug check the magnetic plug on the battery charger and the magnetic socket on the batte...

Page 46: ...he key to insert the battery If the key is still in the lock please remove it Insert the battery and press down until you hear and feel it click into place External battery UR V5 To release the battery turn the key clockwise until it will go no further The lock is now open the battery can be turned sideways out of the rail To insert the battery open the battery lock if necessary Position the lower...

Page 47: ...n and the battery can be pushed up from the rail Some force may be required to do this To insert the battery open the battery lock if necessary Tip You can tell if the battery lock is open from the retracted battery hook under the battery The key can only be removed when the battery is locked Push the battery along the battery rail and turn the key anticlockwise until it will go no further Careful...

Page 48: ...drive wheel First loosen and remove all cable ties that attach the cable coming from the motor as well as cables and supply lines from other components to the bicycle frame 1 Open the rim brake if one is installed 2 Shift to the smallest pinion if a derailleur is fitted 3 Release the rear wheel from the frame while holding it firmly 4 Now remove the torque receiver from the motor and pull the plug...

Page 49: ... to the brake the gear shift the stub axle and the quick release skewer Never mount the motor without the torque receiver as this would result in a total loss cable twisted off In this case all warranty and guarantee claims will lapse In addition to your repair tool carry 5 cable ties with you so that any cables that come loose during a journey can be securely reattached Always use the cassette or...

Page 50: ...eed range from 10 to 45 km h Recuperation cannot be activated below 10 km h and at standstill 7 2 Recuperation The battery cell temperature must be more than 0 C Below 0 C recuperation is automatically deactivated The battery state of charge is less than 90 Please note that the braking power due to recuperation depends on the battery state of charge The lower the battery state of charge the strong...

Page 51: ...ed in the motor This avoids damage due to overheating caused by an overload situation However this leads to a reduction in the motor power available to the rider to prevent overheating The higher the temperature rise in the motor the less drive power is available and the less assistance is available When the motor cools down the energy supply is increased again and the drive power increases Import...

Page 52: ...et roads is possible without any problems Wait until the motor has cooled down before cleaning the motor Water penetrating the motor can destroy it When cleaning always make sure that neither liquids nor moisture penetrate the motor Do not clean the motor while it is warm e g immediately after a ride Wait till it cools down Otherwise damage may occur If the motor has been removed from the frame of...

Page 53: ...ds cannot cause any damage to the pedelec or your car while driving After driving check all contacts of the pedelec for possible foreign objects or moisture To ensure safe operation all plug connections in particular must be free of dirt and foreign bodies and completely dry Never place your pedelec on the side of the gear shift during transport for example in the trunk of a car as this could dama...

Page 54: ...ation appear on the display If yes please consult your specialist dealer if necessary Recuperation does not work Is the battery state of charge greater than 90 Recuperation only works when the battery state of charge is less than or equal to 90 Is the current speed less than 10 km h No recuperation takes place below 10 km h Is the current speed more than 40 km h Above 40 km h the recuperation powe...

Page 55: ...nstructions If you no longer have the key number the only option is to remove the lock Contact your specialist dealer for more information Display does not respond Rotate the display off the twistlock and press the reset button with a pointed object for 2 seconds small silver dot on the back of the display Rotate the display back onto the neoTwistlock and switch the system on again Message XXd in ...

Page 56: ...4 0004 6 02 01 06 2019 Alber GmbH Albstadt Subject to technical change Alber GmbH Vor dem Weißen Stein 21 72461 Albstadt Germany Telephone 49 7432 2006 0 Fax 49 7432 2006 299 info alber de www neodrives de ...