Neoware eon 5000 Series, User Manual

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Page 2: ... trademarks of Neoware Systems Inc Windows and Microsoft are registered trademarks of Microsoft Corporation MetaFrame WinFrame and ICA are reg istered trademarks of Citrix Systems Inc Other trademarks used in this manual are the property of their respective owners Disclaimer The information provided in this manual is intended for instructional purposes only and is subject to change without notice ...

Page 3: ...g to the terms of this limited warranty and Neoware s liability under this warranty shall be limited to such repair or replace ment Monitors sold by Neoware are warranted directly by and through the monitor manufacturers not by Neoware Under this warranty Neoware will repair or at its option replace any defective hardware or hardware components Nor mally Neoware will not ship replacement equipment...

Page 4: ...ine or electronic documentation By installing copying or otherwise using the SOFTWARE you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA Manufacturer and Microsoft Licensing Inc MS are unwilling to license the SOFTWARE to you In such event you may not use or copy the SOFTWARE and you should promptly contact Manufacturer for instructions on return of the u...

Page 5: ...ENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U S TWO HUNDRED FIFTY DOLLARS U S 250 00 Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE ex...

Page 6: ... period of time disconnect the AC power to avoid damage caused by voltage transients 8 Never pour any liquid into any Eon openings This could cause fire or electrical shock 9 If one of the following situation occurs be sure to get the Eon checked by a qualified ser vice technician a The power cord or plug is damaged b Liquid penetrates the Eon case c The Eon is exposed to moisture d The Eon does n...

Page 7: ...hnical support 11 CHAPTER 1 Setting up Your Eon 13 Unpacking Your Eon 13 Packaging contents 13 Connecting the Components 15 Back panel connectors 15 Connecting the cables 16 Connecting peripheral devices 16 Using the Front Panel 18 Using the indicators and connectors 18 Arranging Your Work Area 19 Getting comfortable 19 CHAPTER 2 Logging On 21 Preconfigured Logon Accounts 21 Neoware Default Logon ...

Page 8: ... s Internet Explorer 5 5 29 Pericom teemTalk 30 Microsoft s Java Virtual Machine JVM 30 Adobe Acrobat Reader Plug In 31 Macromedia Flash Plug In 31 Microsoft s Windows Media Player 31 CHAPTER 4 Technical Notes 33 Storage Configuration 33 Flash Disk 33 Temporary RAM Disk 33 Mapping Network Drives 34 Roaming Profiles 34 Task Manager 34 Remote Management and Configuration 35 ezRemote Manager 35 ...

Page 9: ...edded 4 0 NTe operating system It s intended for adminis trators and evaluators Organization It is recommended that you read the chapters of this manual in order The main topics covered are Unpacking and setting up your Eon Logging on to your appliance and configuring Logon accounts Details of the Pre Installed Software Applications on your appliance Technical notes This manual does not explain ho...

Page 10: ...ezSnap technology Also using ezRe mote Manager we provide the capability to clone appliances This allows the administrator to copy a custom configuration from one Eon 5000 to another or to thousands ezSecure ezSecure refers to the ability of system administrators to completely lock down Neoware software from unauthorized user intervention On the Eon 5000 this is accomplished by creating spe cific ...

Page 11: ...r code scanners and other peripheral devices to your Eon Eons aren t difficult to use If you know how to use a personal com puter or even if you don t you can use an Eon Getting More Information The Internet Current and archival information about Neoware products including the latest software updates is available at http www neoware com In addition this user manual and other Neoware documentation ...

Page 12: ...Introduction 12 Getting More Information ...

Page 13: ...arate shipping cartons such as Eon s mon itor keyboard and mouse Eon A keyboard with cable attached A mouse with cable attached A power cable A stand for stabilizing your Eon in a vertical orientation Neoware Eon Family Quick Start Guide Monitor A monitor power cable attached to some monitors A monitor video cable attached to most monitors A tilt swivel base attached or unattached To unpack your E...

Page 14: ...Setting up Your Eon 14 Unpacking Your Eon Eon with a 17 inch monitor ...

Page 15: ...s COM 1 and COM 2 are DB 9 RS 232 ports for peripheral devices such as modems personal digital assistants PDAs and bar code scanners USB ports two Type A USB ports Note USB is not currently supported by Windows NT Embed ded Version 4 0 MIC is a 3 5 mm microphone jack L IN is a 3 5 mm line audio input jack L OUT is a 3 5 mm audio output jack CRT is a standard DB 15 high density VGA type monitor con...

Page 16: ...oard cable to the KB port 18 Connect the mouse cable to the MOUSE port 19 Connect the monitor video cable to the CRT port Don t overtighten the screws The video cable connection to the monitor varies Some monitors have attached video cables 20 Connect a twisted pair 10BaseT or 100BaseT Ethernet cable into the LAN jack This RJ 45 jack looks like a telephone jack Connecting peripheral devices You ca...

Page 17: ...Setting up Your Eon Connecting the Components 17 Setup 4 Turn on your Eon and then the peripheral device ...

Page 18: ...rs and connectors on the Eon front panel The network activity indicator The power indicator lights when your Eon is powered on To turn on your Eon push in the triangular on off switch on its front panel To turn off your Eon push the on off switch again On off switch Network activity Power indicator indicator Eon front panel ...

Page 19: ... floor your knees are free of the chair seat and your lower back is fully supported Adjust the chair height so the keyboard and mouse are at elbow height so your wrists are straight and supported Maintain a neutral neck posture with the top of the monitor no higher than your eye level Adjust the monitor and lighting to reduce glare on the screen and to place the monitor at a correct distance for y...

Page 20: ...Setting up Your Eon 20 Arranging Your Work Area ...

Page 21: ...pplication Logging on using the default User logon account allows the user to simply use the pre installed software including Microsoft Internet Explorer 5 5 Microsoft Client Connection Manager and the Citrix Program Neighborhood This limited functionality is designed to lockdown the operating system in order to prevent an inexperienced user from making changes that could impair the function of th...

Page 22: ...work administrators should change the password for the default Administrator account as a security precaution Auto Logon Enabling Auto Logon causes your appliance to login using a specified logon account when powered on To enable Auto Logon 1 Click the Start button 2 Click Run 3 In the Run dialog box type autolog exe in the Open field When finished click OK 4 When the Autologon Configuration dialo...

Page 23: ...the ezRemote Manger User Manual When updating other Neoware Windows Nte appliances on your network those appliances original auto logon information is preserved Domain Logon Enabling Domain logon allows the user to logon to their Eon 5000 Series appliance using their network credentials If you do not have network administrator rights then have your administrator create a machine account in the dom...

Page 24: ... When the Identification Changes dialog appears click the Domain radio button and specify the Domain you wish to join in the Domain field Note If your network administrator already added your machine account to the domain you wish to join proceed to step 7 ...

Page 25: ...on the network continue with step 5 to setup a machine account from your appliance 5 In the Identification Changes dialog click the Create a Com puter Account in the Domain checkbox 6 Enter your User Name and Password 7 Click OK 8 When the Domain Welcome dialog appears Click OK 9 Then click Yes when asked to reboot your appliance ...

Page 26: ...Logging On 26 Preconfigured Logon Accounts ...

Page 27: ...Eon 5000 model you have the following applications and clients are pre installed on Eon 5000 Series appliances Citrix Program Neighborhood Citrix Program Neighborhood is a utility that allows administrators and users to create server connections using the Citrix ICA Client The Citrix Independent Computing Architecture ICA is a net work protocol that allows connections to servers running Microsoft ...

Page 28: ...pliance contains version 6 01 of the Citrix ICA client Microsoft s Client Connection Manager Microsoft s Terminal Services Client Connection Manager software is a utility that allows administrators and users to create server connec tions using Microsoft RDP Microsoft s Remote Desktop Protocol RDP is a network protocol that allows connections to servers running Microsoft Windows 2000 Server as well...

Page 29: ...5000 Series computing appliance contain version 5 0 of the Microsoft RDP client Microsoft s Internet Explorer 5 5 Microsoft s Internet Explorer is a web browser This software gives the user the ability to view Web pages using the industry leading state of the art web browser ...

Page 30: ...DS A2 ANSI BBS DEC VT52 VT100 and VT300 7 bit and 8 bit Hazeltine HZ1500 HP70092 IBM 3151 IBM3270 3278 models 2 3 4 5 2 E 3 E 4 E and 5 E 3279 models 2 3 4 5 and 3287 model 1 IBM5250 including keyboard macros SCO Console Tandem 6530 Televideo TVI910 and TVI920 Wyse WY50 WY50 and WY60 Microsoft s Java Virtual Machine JVM Microsoft s Java Virtual Machine is a component of Internet Explorer that prov...

Page 31: ...ash Plug In The Macromedia Flash Plug In allows users to seamlessly view and interact with vector based animated content created with Macrome dia Flash software Microsoft s Windows Media Player The Microsoft Windows Media Player is a universal media player that you can use to receive audio video and mixed media in all of the most popular formats It is a CD player audio and video file player media ...

Page 32: ...Applications 32 Pre installed Software Applications ...

Page 33: ...nded that you save files on a server and not on the flash storage in your appliance If the unused space on Drive C is reduced to 3 megabytes the appliance may become unstable If the unused space on Drive C is reduced to 2MB or less the appli ance may become inoperable In addition do not delete remove or alter any files in drive D or your appliance may not perform prop erly Temporary RAM Disk The E...

Page 34: ...or any account with administrator privileges Drive mappings will stay on the appliance if they are defined as persis tent Roaming Profiles In order to avoid corrupting the Flash Disk roaming profiles should be written to drive Z Due to the limited size of Drive Z the roaming profiles should be kept to a minimum size Task Manager In order to access and use the Task Manager it is necessary to be log...

Page 35: ...can Locate and view the specifications of the Eon 5000 appliances on your network Select group and print lists of your Eon 5000 appliances for easy management Centrally update the Windows NTe system software of your Eon 5000 appliances Copy and save as a configuration file or clone the system soft ware and its entire configuration including server connections security settings and installed softwa...

Page 36: ...Technical Notes 36 Remote Management and Configuration ...

Page 37: ...29 Microsoft Windows Media Player 31 Pericom teemTalk 30 Auto Logon 22 B back panel connections 15 bar code scanners 15 16 C CDS Citrix Device Services 11 28 Citrix MetaFrame 11 Citrix Program Neighborhood 27 Citrix WinFrame 11 COM 1 15 COM 2 15 COM ports 15 configuring Eons for Ethernet networks 21 27 33 connecting back panel ports 15 modems 16 monitors 16 network cables 16 peripherals 16 printer...

Page 38: ... 10 ezFeatures 10 ezCompress 10 ezManage 10 ezSecure 10 ezSnap 10 ezManage 10 ezRemote Manager 35 ezSecure 10 ezSnap 10 F Flash Disk 33 Front Panel 18 H Hazeltine HZ1500 emulation 30 HP70092 emulation 30 I IBM 315 emulation 30 IBM 5250 emulation 30 ICA Independent Computing Architecture protocol overview 27 Internet help pages 11 K keyboards connecting 15 16 KB port 15 macros for IBM 5250 emulatio...

Page 39: ...mbedded 4 0 9 modems 15 connecting 16 monitor connecting 16 mouse devices connecting 15 PS 2 type 15 N Neoware technical support 11 Web site 11 network activity LED indicator 18 NTE 9 O on off switch 18 location 18 P Pericom teemTalk 30 peripheral devices 16 personal digital assistants PDAs 15 power indicator LED 18 power jack 16 printing connecting printers 16 parallel port 15 serial port 15 prot...

Page 40: ...ulation 30 Serial port location 15 spooled print jobs 34 T Tandem 6530 emulation 30 Task Manager 34 technical support 11 Televideo TVI910 TVI920 emulation 30 temporary internet cache 34 Temporary RAM Disk 33 U USB ports locating 15 W Windows 2000 Server requirement on server s 10 28 Windows NT Server requirement on server s 10 28 WinFrame 28 Work Area 19 WYSE WY50 WY50 WY60 emulation 30 ...