Neptune Technology E-Coder)R900i, Installation And Maintenance Manual

Page 1: ...E C o d E C o d E CODER R900i INSTALLATION AND MAINTENANCE GUIDE E Coder R900i Installation and Maintenance Guide ...

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Page 3: ...E Coder R900i Installation and Maintenance Guide ...

Page 4: ...de reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor dance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harm...

Page 5: ...les exigences de l interférence canadienne causant des règle ments d équipement L opération est sujette aux deux conditions suivantes 1 ce dispositif peut ne pas causer l interférence nocive et 2 ce dispositif doit accepter n importe quelle interférence reçue y compris l interférence qui peut causer l opéra tion peu désirée Copyright 2006 2012 Neptune Technology Group Inc All Rights Reserved E Cod...

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Page 7: ...unctional Specifications 3 Dimensions and Weight 3 E Coder R900i Dimensions 4 3 General Installation Guidelines Tools and Materials 5 Safety and Preliminary Checks 5 4 Activating and Reading the E Coder R900i How to Activate LCD Using the Light Sensor 6 How to Read 7 Common Causes of Leaks 8 How to Tell if Water is in Use 9 What to Do if There is a Leak 9 If Continuous Leak is Repaired 9 If Interm...

Page 8: ...alling the E Coder R900i Pit Version MIU 16 New Meter Installation 16 Retrofit Meter Installation 17 Testing the E Coder R900i Pit Installation 18 Completing the E Coder R900i Pit Installation 18 7 Data Logging Extraction Steps Extracting Data 19 8 Maintenance and Troubleshooting Replacing the MIU Battery E Coder R900i Inside Version 23 Removing the Battery Assembly 23 Replacing the MIU Battery E ...

Page 9: ...Contents E Coder R900i Installation and Maintenance Guide vii Glossary Index ...

Page 10: ...Notes Contents viii E Coder R900i Installation and Maintenance Guide ...

Page 11: ...on for E Coder R900i Inside 20 13 RF Log Display for the E Coder R900i Inside 21 14 Receiving Interval Data 21 15 Data Ready to be Save 21 16 Data Has Been Saved 22 17 Screwdriver in Tamper Nail 23 18 Sliding Battery over Antenna 24 19 Pushing in New Tamper Nail 24 20 Screwdriver in Seal Pin 24 21 Removing Battery from Hinges 25 22 Cutting the Battery Wires 25 23 Preparing the Replacement Battery ...

Page 12: ...x E Coder R900i Installation and Maintenance Guide Notes Figures ...

Page 13: ...Maintenance Guide xi Tables Table Title Page 1 Recommended Tools 5 2 Icons and Displays 7 3 Possible Leaks 8 4 Checklist for Leaks 9 5 Checklist Before Leaving Site 14 6 8th Digit Resolution by Meter Size 29 7 E Coder R900i Flags 29 ...

Page 14: ...xii E Coder R900i Installation and Maintenance Guide Notes Tables ...

Page 15: ...oder R900i meets FCC regulations part 15 247 allowing higher output power and greater range The E Coder R900i uses frequency hop ping spread spectrum technology to avoid RF interference and enhance security The transmitted data is updated at 15 minute intervals and is transmitted every 14 seconds A unique 10 digit MIU ID is included in the transmission of data This allows the meter to be read by a...

Page 16: ...RF protocol is comprised of a header data packet and an error detection mechanism that reduces the erroneous data RF Frequency Control Algorithm The MIU s frequency hopping spread spectrum has a sequence of at least 50 different channels for transmitting data Associated with the 50 channels are 50 frequencies that are pre selected in a pseudo random manner These 50 frequencies are coded into the s...

Page 17: ...Power Lithium battery Transmit Period Every 14 seconds Transmitter Channels 50 Channel Frequency 910 920 MHz Output Power Meets FCC Part 15 247 FCC Verification Part 15 247 Operating Temperature 22 to 149 F 30 to 63 C Storage Temperature 40 to 158 F 40 to 70 C Operating Humidity 0 to 95 Condensing Pit only Register Reading 8 digits AMR 9 digits Visual MIU ID 10 digits Dimensions Refer to Figure 3 ...

Page 18: ...900i Installation and Maintenance Guide E Coder R900i Dimensions The following diagrams show both the inside and pit dimensions for the E Coder R900i Figure 2 E Coder R900i Inside Dimensions Figure 3 E Coder R900i Pit Dimensions ...

Page 19: ... the site is safe for you and your equipment Notify the customer of your presence and tell the customer that you will need access to the water meter If the Site Work Order does not have an MIU ID number on it write in the ID num ber s of the MIU you are about to install If the Site Work Order already has an MIU ID number on it verify that it matches the ID numbers on the MIU you are about to insta...

Page 20: ... a light source For example a unit mounted in an inside location would turn on the LCD for several minutes after the room light is turned on A unit mounted in an outside pit would turn on the LCD for several minutes after the pit lid is opened exposing the unit to daylight If the LCD is currently off the LCD may be reactivated by covering the dial plate with your hand for about two seconds In brig...

Page 21: ...he direction of flow through the meter ON Water in use OFF Water not in use Flashing Water is running slowly low flow indica tion Leak indicator displays a possible leak OFF No leak indicated Flashing Intermittent leak indicated Water used during at least 1 2 of the 15 minute inter vals in the last 24 hours 96 15 minute intervals in a 24 hour period Continuous ON Continuous leak indicated Water us...

Page 22: ...of leak prob lems that can occur Table 3 Possible Leaks Possible Cause of Leak Intermit tent Leak Continu ous Leak Outside faucet garden or sprinkler system leak ing Toilet valve not sealed properly Toilet running Faucet in kitchen or bathrooms leaking Ice maker leaking Soaker hose in use Leak between the water meter and the house Washing machine leaking Dishwasher leaking Hot water heater leaking...

Page 23: ...tinuous leak is found and repaired complete the following steps 1 Use no water for at least 15 minutes 2 Check the leak icon If the leak indicator is continuous ON to flashing then a leak is no longer indicated If Intermittent Leak is Repaired If an intermittent leak is found and repaired complete the following steps Check the leak icon after at least 24 hours If the leak has been correctly repair...

Page 24: ...ould be in sleep mode until it is exposed to light Unpacking As with all precision electronic instruments the E Coder R900i MIU should be handled carefully however no additional special handling is required When shipped the assem bly is lying on its side You should lift the assembly out of the box by the meter main case Refrain from lifting it using the battery assembly After unpacking the MIU ins...

Page 25: ...for installation of the E Coder R900i inside version MIU New Meter Installation 1 The service line must be flushed prior to meter installation in order to remove debris in the line 2 Place an electrical grounding strap on the service line connecting the inlet and outlet service lines on either side of the meter setting Some items may not apply to your specific installation or the list may not cont...

Page 26: ...see if the meter is operating correctly 7 Turn off the faucet and check the meter installation for leaks 8 To activate the LCD and begin the MIU transmissions use a small flashlight to activate the light sensor The light sensor is recessed under a small hole near the center of the faceplate 9 Test the installation as described in Testing the E Coder R900i Inside Installation on page 13 Retrofit Me...

Page 27: ... dial do the following Reactivate the MIU by using a flashlight to activate the photo sensor light Verify the battery is connected Test the installation again repeat steps 1 and 2 Completing the E Coder R900i Inside Installation 1 Read the MIU once more before leaving the site to ensure MIU is transmitting 2 Make sure the appropriate ID on the MIU has been assigned to the meter setting To avoid RF...

Page 28: ...be sure to Table 5 Checklist Before Leaving Site Record MIU ID for each register Verify that you have followed all requirements of this Installation and Maintenance Guide Verify that you have recorded all required information Clean up any installation debris Verify that the requirements of the Site Work Order have been completed ...

Page 29: ...in sleep mode until it is exposed to light The unit should not be trans mitting until the box is opened and the unit is exposed to a light source Unpacking As with all precision electronic instruments the E Coder R900i MIU should be handled carefully however no additional special handling is required After unpacking the MIU inspect it for damage If the MIU appears to be damaged or proves to be def...

Page 30: ...r installation of the E Coder R900i pit version MIU New Meter Installation 1 The service line must be flushed prior to meter installation in order to remove debris in the line 2 Place an electrical grounding strap on the service line connecting the inlet and outlet service lines on either side of the meter setting Some items may not apply to your specific installation or the list may not contain a...

Page 31: ...see if the meter is operating correctly 7 Turn off the faucet and check the meter installation for leaks 8 To activate the LCD and begin the MIU transmissions use a small flashlight to activate the light sensor The light sensor is recessed under a small hole near the center of the faceplate 9 Test the installation as described in Testing the E Coder R900i Inside Installation on page 13 Retrofit Me...

Page 32: ...U by using a flashlight to activate the photo sensor light Verify the battery is connected Test the installation again repeat steps 1 and 2 Completing the E Coder R900i Pit Installation 1 Read the MIU one more time before leaving the site to ensure MIU is transmitting 2 Make sure the appropriate ID on the MIU has been assigned to the meter setting 3 Before leaving the installation site refer to th...

Page 33: ...o sensor recessed hole on dial plate for 3 4 seconds or until the LCD changes to read RF Log After activation and the data is being received by the HHU it takes approximately five minutes to download all 96 days worth of data logging information Extracting Data Complete the following steps for Data Logging 1 From the host software home screen on the HHU click Menu See Figure 8 Figure 8 HHU Home Sc...

Page 34: ...igure 11 Figure 11 Listening for Transmissions 4 Activate the E Coder R900i register by holding the special LED flashlight activator over the photo sensor eye which is under the recessed hole in the dial face noted by the flashlight symbol until the LED flashes and turns off See Figure 17 Figure 12 Data Logging Activation for E Coder R900i Inside You can position the activator one to two inches fr...

Page 35: ... 13 RF Log Display for the E Coder R900i Inside The HHU begins receiving the interval data The display on the HHU changes to read Receiving Interval Data along with a prog ress bar and the percentage success rate See Figure 14 Figure 14 Receiving Interval Data 5 When the download is complete the HHU display will read Data Now Ready to be Saved See Figure 15 Figure 15 Data Ready to be Save RF Log ...

Page 36: ...g that the log data is now stored to the HHU See Figure 16 The data is then ready to be downloaded into the host software for graphing the data Figure 16 Data Has Been Saved Once all the data has been sent to the HHU the E Coder R900i LCD screen goes back to the normal meter reading Refer to the online help for the software for steps of how to perform this task ...

Page 37: ... will guide you through some troubleshooting procedures for both a six wheel and a four wheel encoder Replacing the MIU Battery E Coder R900i Inside Version Removing the Battery Assembly 1 Remove the tamper nail by using a small flat blade screwdriver and hammer The blade of the screwdriver needs to be 1 8 to 3 16 wide 2 Place the end of the screwdriver in the center of the tamper nail as shown in...

Page 38: ...ttery over Antenna 7 Push in a new tamper nail until it snaps in place See Figure 19 Use of a hammer or other device may be necessary to force the tamper nail into position 8 Reactivate the E Coder R900i as described in Step 3 on page 13 For help on how to position and activate the MIU refer to Step 8 on page 12 Figure 19 Pushing in New Tamper Nail Replacing the MIU Battery E Coder R900i Pit Versi...

Page 39: ... seal pin will be under neath the register 4 Pull up on the battery housing to remove the battery from hinges located on the register as shown in Figure 21 Figure 21 Removing Battery from Hinges 5 Cut the battery wires one at a time as close to the battery as possi ble See Figure 22 Figure 22 Cutting the Battery Wires 6 Prepare the replacement battery Figure 23 Preparing the Replacement Battery ...

Page 40: ...ery Wires 8 Use Scotchlok to splice the wires from the new battery casing to the wires that were connected to the old battery casing See Figure 25 Figure 25 Using Scotchloks to Splice Wires 9 Attach new battery pack to hinges and swing down into position Be careful not to pinch any wires during this procedure Figure 26 Attaching New Battery Pack 10 Push in new register seal pin until it snaps Figu...

Page 41: ...c bag 7 Feed the antenna cable and housing through the 1 inch hole in the meter pit lid Slip the large plastic nut over the antenna cable and thread it onto the antenna assembly to secure it to the pit lid See Figure 28 8 Make sure the smooth side at top of threads on nut is facing upward Figure 28 Feeding Antenna Cable 9 Place the flat black rubber washer on the MIU around the male coax connectio...

Page 42: ...ector nut onto the threaded portion of the connec tor housing This connection should be hand tight Do not use pli ers See Figure 30 Contact Information Within North America Neptune Customer Support is available Monday through Friday 8 00 AM to 7 00 PM Eastern Standard Time by telephone e mail or fax To contact Customer Support by phone call 800 647 4832 You are directed to the appropriate team of ...

Page 43: ...Light Commercial and Industrial 1 1 2 and 2 T 10 1 1 2 4 HPT 1 Gallon or 1 10 Cubic feet Large Commercial and Industrial 6 12 HPT HPPII and TRU FLO 10 Gallons or 1 Cubic feet Large Commercial and Industrial 16 20 HPT 100 Gallons or 10 Cubic feet Table 7 E Coder R900i Flags Backflow Flag Resets After 35 Days Based on reverse movement of the 8th digit 8th digit is variable based on the meter size No...

Page 44: ...orded in the previous 24 hour period Leak icon off 8th digit incremented less than 50 of the 96 15 minute intervals Flashing leak icon 8th digit incremented in 50 of the 96 15 minute intervals Solid leak icon 8th digit incremented in all of the 96 15 minute intervals Consecutive Days with Zero Consumption Flag Resets After 35 Days Number of days the leak status was at a minimum value ...

Page 45: ... connector housing to pit MIU light sensor The component located under the recess that is used to activate the LCD See Liquid Crystal Display Liquid Crystal Display LCD The component where the meter reading and value added icons are displayed MIU Meter Interface Unit register read time The default time is once an hour for ProRead and 15 minute inter val for E Coder ARB VII Custom time is not avail...

Page 46: ...Glossary Notes 32 E Coder R900i Installation and Maintenance Guide ...

Page 47: ... 10 reading 6 serial number 2 software for advanced features 9 specifications 3 storage inside 10 storage pit 15 E Coder R900i continued tools and materials 5 unpacking inside version 10 unpacking pit version 15 weight 3 electrical specifications 3 environmental conditions 3 F faceplate 12 17 faucet kitchen leaks 8 leaks 8 faucet open 17 FCC verification 3 flashing indicator 7 flashlight symbol 12...

Page 48: ...1 M maintenance 19 materials required inside version 11 required pit version 16 meter valves and couplings 16 MIU ID 1 3 MIU ID number 5 MIU transmissions 2 MIU definition 31 O operating humidity 3 operating temperature 3 output power 3 P pet feeder leaks 8 pit antenna 31 pit installation 15 possible leaks common causes 8 what to do 9 power output 3 prior to installation inside version 10 pit vers...

Page 49: ... with HHU 13 pit version with HHU 18 testing the installation 19 toilet leaks 8 tools and materials pit version 11 16 recommended 11 torque 28 transcription errors 13 18 transmission MIU 2 randomness 2 RF 2 transmit period 3 transmitter channels 3 Transmitter specifications 3 troubleshooting 23 U unpacking inside version 10 pit version 15 W washing machine leaks 8 water in use determine 9 weight 3...

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Page 52: ... Alabama Highway 229 Tallassee AL 36078 USA Tel 800 633 8754 Fax 334 283 7293 Neptune Technology Group Canada Ltd 7275 West Credit Avenue Mississauga Ontario L5N 5M9 Canada Tel 905 858 4211 Fax 905 858 0428 Neptune Technology Group Inc Ejército Nacional No 418 Piso 12 Desp 1201 1202 Col Chapultepec Morales Delegación Miguel Hidalgo 11570 México Distrito Federal Tel 525 55203 5294 525 55203 5708 Fa...