YML14WN
ADSL2+ Modem Router User Guide
www.netcomm.com.au
53
NetComm Gateway Series - ADSL2+ Modem Router
Appendix B: Troubleshooting
Using LEDs to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
Power LED
The PWR LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Make sure that the modem router’s power adaptor is connected to the device and plugged in to an appropriate power source. Use only the
supplied power adaptor.
2
Check that the modem router and the power source are both turned on and device is receiving sufficient power.
3
Turn the modem router off and on.
4
If the error persists, you may have a hardware problem. In this case, you should contact your vendor.
LAN LED
The LAN LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet cable connections between your modem router and the computer or hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local distributor for assistance.
DSL LED ( ACT & LINK)
The DSL LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the telephone wire and connections between the devices’ DSL port and the wall jack.
2
Make sure that the telephone company has checked your phone line and set it up for DSL service.
3
Reset your ADSL line to reinitialize your link to the DSLAM.
4
If these steps fail to correct the problem, contact your local distributor for assistance.
Summary of Contents for NetComm Gateway Series
Page 1: ...NETCOMM GATEWAY SERIES ADSL2 Modem Router USER GUIDE ...
Page 4: ...Introduction ...
Page 8: ...Installation and Setup ...
Page 18: ...Placement Web User Interface ...
Page 20: ...Quick Start ...
Page 23: ...Interface Setup ...
Page 28: ...Advanced Setup ...
Page 34: ...Access Management ...
Page 40: ...Maintenance ...
Page 43: ...How to configure WEP WPA PSK WPA2 PSK Wireless Security Status ...
Page 46: ...Appendix ...