NetComm NP3640, User Manual

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Page 2: ... Windows Peer to peer Printing 12 Windows SMB Printing 18 Windows with Server based Print Queues 20 Windows LPR Printing 21 Macintosh AppleTalk 22 Section 5 BiAdmin Management Utility 24 Requirements 24 Installation 24 Section 6 Web Based Management 37 Overview 37 Preparation 37 Section 7 Special Features 48 Overview 48 Internet Printing Protocol IPP 48 IPP Server Configuration 48 SNMP 57 Section ...

Page 3: ...A number of utility programs are supplied to simplify setup For Windows 95 98 Me NT 2000 XP users the BiAdmin program makes it easy to configure the Print Server for a variety of network and server configurations Web based Interface The Web based interface provides an easy method of configuration in TCP IP networks to every model Compact Size This allows the Print Server to be used even where spac...

Page 4: ...ect the Printer Connect the printer or plotter by plugging Print Server directly into the parallel port on the printer 3 Connect the Network Cable Connect the network cable to the proper connector on the Print Server The Print Server will automatically recognize whichever connector is used 4 Power Up Plug in the power adapter cable and power up Start up will take only a few seconds 5 Check the LED...

Page 5: ...a Diagnostic print out 1 Ensure that both the Print Server and the printer attached to port 1 are ON 2 Press the diagnostic button and hold it in for 2 seconds 3 The test page containing the current settings will be printed Note PostScript printers are unable to print this page If you have a PostScript printer on Port 1 the test page will not be printed LED Indicators The Mini Print Server has fou...

Page 6: ...u wish to use a queue based printing system using Windows NT Server Windows 2000 Windows XP the Network Server must be configured as detailed in Appendix B Network Server Configuration However it is not necessary to use a Network Server based queue client computers can print directly to the Print Server using the Peer to peer Printing installed by the User setup option on the CD ROM Configuration ...

Page 7: ...the Print Server It can be used configure the Print Server for your Network environment even if the Print Server does not have a valid IP address Procedure 1 Insert the supplied CD ROM into your drive If the setup program does not start automatically run SETUP exe in the root folder 2 On the first screen shown below click Setup Wizard 3 Click Next on the first screen of the Wizard to view a list o...

Page 8: ...nt Server 6 Click Next to configure the TCP IP Screen Select Obtain IP Address automatically if your LAN has a DHCP Server otherwise select Fixed IP Address For Fixed IP Address enter an unused address from the range used on your LAN or click the Suggest New Values Button Use the same Network Mask and Gateway as computers on your LAN 7 Click Finish to save the data to the Print Server Note To inst...

Page 9: ...flashing Check the 10 100BaseT link LED next to the LAN connection If the auto negotiation fails the 10 100BaseT Link LED will not light when the device is powered up Check that your computer and the Print Server are on the same LAN segment If you don t have a Router or Gateway on your LAN you only have 1 segment Check that your computer has either the TCP IP or NetBEUI network protocols installed...

Page 10: ...on the Network Server e g Windows NT 2000 and then sent to the Print Server This allows the Network Administrator to modify the Print Queue For example an important job can be moved to the head of the queue AppleTalk is also supported and normally no configuration of the Print Server is required See the Macintosh section of this section for details of client configuration Which printing method sho...

Page 11: ... highlighted line TCP IP PCI Fast Ethernet Adapter indicates that TCP IP is installed Your computer will show the name of the your Network card rather than PCI Fast Ethernet Adapter The line in the list NetBEUI PCI Fast Ethernet Adapter indicates that the NetBEUI protocol is also installed on this computer Your computer will show the name of the your Network card rather than PCI Fast Ethernet Adap...

Page 12: ...lied PTP Peer to Peer Printer Port software must be installed on each computer Windows 2000 XP Setup The recommended printing method is to use LPR as follows 1 Open your Printers folder right click the desired printer and select Properties 2 Select the Ports tab and click the Add Port button 3 Choose Standard TCP IP Port then click New Port 4 The Add Standard TCP IP Printer Port Wizard will appear...

Page 13: ...is screen select Custom and click the Settings button 6 On the Port Settings screen Choose LPR in the Protocol section Enter a Queue name Ensure the LPR Byte Counting Enabled setting is Enabled Click OK to confirm your changes then click Next to continue 7 Follow the prompts to complete the Wizard ...

Page 14: ...ed ON 1 Insert the supplied CD ROM into your drive If the setup program does not start run SETUP exe in the root folder 2 Click Installation button then select User Install 3 Follow the prompts to complete the installation of the Peer to peer Printer Port Driver Refer to the Windows section of Section 8 Troubleshooting if there is a problem with the installation 4 The Print Driver Setup will then ...

Page 15: ...connected and powered on If your Print Server is still not listed Click the Refresh button Check that both the Print Server and the printer are properly connected and powered on Check that the Print Server has been configured Use the Setup Wizard on the CD ROM If using TCP IP try installing the NetBEUI protocol See the earlier section on Checking your Network Protocols for details Then try again 6...

Page 16: ...in the Configure Printer Port screen above Select it and click Connect 10 Installation is now complete You can now print using this printer Use the Start menu to run this program in future The default installation is Start Programs PrintServer Driver Print Driver Setup Management Print jobs can be managed like any Windows printer Open the Printers folder Start Settings Printers and double click an...

Page 17: ... screen Items shown on this screen are as follows Port If desired click Browse to select a different Print Server If the selected device has multiple ports the Select Device Port button can be used to select the port The Port Name can not be changed after installation This name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a Pos...

Page 18: ...r it will be listed on screen If it is in a different workgroup double click Entire Network then double click the appropriate Workgroup to open it 4 Double click the Print Server icon to view a Printer icon for each printer port The Comment field may indicate what type of printer is connected to the port 5 To install a printer right click the desired printer icon and choose Install as shown below ...

Page 19: ...ion is called Capture Printer Port and is useful for MS DOS programs The MS DOS program is configured to use LPT1 parallel port 1 on the computer but Windows captures the print data and sends it to the network printer Capture Settings Capture settings can be set by Saying Yes to the prompt Do you print from MS DOS programs when installing a Network Printer OR using the Capture Printer Port menu op...

Page 20: ...s 1 Open your Printers folder and start the Add Printer Wizard and click Next to continue 2 When prompted select Network Printer 3 When prompted for Network Path or Queue Name click the Browse button and locate the Server and Printer or Print Queue which your Network Administrator advised you to use 4 Click OK then Next 5 Select the correct printer Manufacturer and Model as advised by your Network...

Page 21: ... click the Add Port button 3 Choose Standard TCP IP Port then click New Port 4 Enter the Printer Name or IP Address click Next 5 Enable Custom and click the Setting button 6 Choose LPR in the Protocol section then enter Queue name and enable the LPR Byte Counting 7 Follow the prompts to complete the Wizard The new printer will be listed with any other installed printers any may be selected when pr...

Page 22: ... 7 icon LaserWriter 8 makes use of the fonts installed in the printer itself so the printing response time is quicker LaserWriter 7 uses the fonts installed in the computer which increases network traffic and takes more printing time 5 Choose a PostScript printer from the list 6 Click Create and it will search PPD automatically 7 Select a printer description from the list 8 Click Select Configurat...

Page 23: ...id IP address before configuring your Mac as follows LPR printing Setup 1 Select the Printer List icon 2 Click the Add Printer button 3 Choose LPR Printers Using IP 4 Enter the IP address of the Print Server in the LPR Printer s Address field and enter the Queue Name e g L1 L2 L3 5 Select the Printer Model from the drop down list 6 Click Add Configuration is now complete ...

Page 24: ...T 3 51 Windows NT 4 0 Windows 2000 or XP Additional Recommendations Screen resolution of 800x600 or greater Installation Use the supplied CD ROM This CD ROM will usually auto run If auto run is disabled on your computer run the SETUP exe program in the root folder 1 Click on the Installation button and select 2 Administration BiAdmin is always installed if the Administrator option is chosen 2 Star...

Page 25: ... Print Servers found on the network When a Print Server is selected from the list its details are displayed in the right panel Note If the IP address is Null please click the Refresh icon to get the value again If the desired Print Server is not listed try the following Check that the device is installed and ON then Refresh the list If the Print Server is on another LAN segment use the InitDevice ...

Page 26: ...ed Print Server Printer Status Menu equivalent Main Printer Status After selecting this icon a Detail button will be available to show more information about the printer Select the desired port from the drop down list to display the current status of the printer attached to the port Possible states are Status On line Off line or Out of Paper Printing Information Idle PrintingIf the printer is Bi d...

Page 27: ...details Wizard This Print Server Wizard allows you to do the basic configuration for the selected device The screens are similar to the Wizard run from the CD ROM as described in Section 3 Upgrade Menu Equivalent Main Upgrade This option allows you to upgrade the firmware for the selected Print Server Before using this option you need to obtain the BIN file for the firmware upgrade and copy it to ...

Page 28: ... This should be done after making any configuration changes or if the device stops responding after some problems Restore to Factory Default This will restore ALL device values to their factory defaults To restore only the current screen use the Set to Default button on the screen Attached Remote This is used to connect to a Print Server device on another LAN segment You need to know the IP addres...

Page 29: ...open The tabs available will vary depending on the Print Server model selected The possible tabs are System TCP IP AppleTalk NetBEUI Internet Printing Port NetWare SNMP System Tab This screen allows you to Change the name of the Print Server Change the Password for the Print Server Set the Network Protocols used the selected Print Server Any protocols not used on your LAN may be disabled This may ...

Page 30: ...s as computers on your LAN or on the same LAN segment if you have a Router Gateway Use the same values as computers on your LAN or on the same LAN segment if you have a Router Some Print Server models also support the Auto IP function If the Print Server is set to Dynamic IP Address but there s no DHCP server found on the network the Print Server will get an IP from the range of 169 254 1 1 169 25...

Page 31: ...ired in order to use AppleTalk This screen allows you to Set the Zone Name field to determine which Apple systems can gain access to this printer The Printer Type field is used to describe the printer driver used for each port Set Communication Protocol to ASCII or Binary This must match the setting on the Apple computer systems using the Print Server ...

Page 32: ...u to Choose the Domain name for the selected Print Server Set how fast jobs are sent to the printer by using the Response Time field Set the desired option for the Abort Job if Error Occured setting YES causes a print job to be terminated if a printing error occurs NO default will try to continue but may cause print errors ...

Page 33: ... Mini Print Server User Guide Page 33 Internet Printing Tab The Internet Printing feature allows you to send print jobs to the Print Server using Internet E mail Please refer to Section 7 Special Features for Internet Mail Printing Configuration details ...

Page 34: ...lected Logical Port Select the Logical Printer Port you wish to configure The number of Logical Port depends on the number of physical port the device has The Maximum available number is 8 Map to Physical Port Select the physical Printer Port which the Logical printer will use Convert LF to LF CR If checked LF line feed characters are changed to CR LF carriage return line feed Prefix of Job The pr...

Page 35: ...ich can be performed depend on whether or not you have Novell NetWare Client 32 installed If Novell NetWare Client 32 is installed on your computer BiAdmin allows you to configure both the Print Server and the NetWare server from within BiAdmin If this Novell NetWare Client 32 is NOT installed you can configure only the Print Server itself not the NetWare server The NetWare Manual in the Manual Ne...

Page 36: ...YML657 Page 36 NP3640 Fast Ethernet Mini Print Server User Guide SNMP Tab Configuration is only required if using the Simple Network Management Protocol Refer to the section on Configuring the Print Server for SNMP for details ...

Page 37: ... have one and determine the IP Address allocated to the Print Server Use the Diagnostic Button if fitted to print a report which includes the current IP address Press the Diagnostic Button and hold it for 2 seconds Use the Setup Wizard BiAdmin or another Print Server utility to allocate a valid IP Address to the Print Server Add an entry to the arp table to associate the hardware address of the Pr...

Page 38: ...ttp 192 168 0 21 3 You will then be prompted for the password If no password has been set the Status screen will appear 4 Use the menu bar to navigate the different configuration screens Remember to save each screen before changing to a different screen Configuration Screens Server Status This screen shows server system data and the current settings for all of the other screens It is read only no ...

Page 39: ...available Status The current status of the printer On line Off line Out of paper Printing Information This will show either Idle or Printing Configure Server Print Server Name Change the default name if you wish The new name must not contain any spaces or blanks Password Enter the device password and again in the Verify field Once a password is entered it is required in order to gain access and ch...

Page 40: ...h Apple systems can gain access to this printer Printer Object Type These are text fields used to describe the printer driver used for each port The Print Server is designed to work with LaserWriter or 100 compatible printers Communication Protocol Sets whether the port uses ASCII or Binary Communication Protocol The default is Binary ...

Page 41: ... so names with different case will be considered to be the same name Response Time Set how fast jobs are sent to the printer The default value of zero 0 delay should be increased only if your printer cannot cope with no delays Abort Job if Error YES terminates a print job if a printing error occurs NO default will try to continue but may cause print errors If print errors occur try setting this va...

Page 42: ...or the segment to which the Print Server is attached Gateway Address If your network segment has a router or gateways enter its IP Address here Otherwise leave the address as 0 0 0 0 Connection Delay before reconnection attempts Sets how long the Print Server should wait before retrying a TCP IP connection which is lost Allowable values are from 0 to 255 seconds with 2 as the default Number of rec...

Page 43: ...server to service the Print Server s parallel port 1 Novell Printer Server for P2 NetWare print server to service the Print Server s parallel port 2 P2 if fitted Print Server Mode NDS Tree Name NDN mode only The File Server s NDS tree name root name NDS Context NDS Mode only Path to the NDS Context This does not include the Context itself and each OU should be separated by a period e g department ...

Page 44: ...rver User Guide Job Notification The options are Job notification at only the workstation where the print job originated Job notification at all workstations that you have logged into Polling QueueInterval Defines how often the Print Server will poll the queues to be serviced ...

Page 45: ...IP Address Enter the IP Address of the management station which has the SNMP program installed Community This is a text field Enter the name of the community Access Select the desired level of access Trap Receivers Receiver No Select the Trap Receiver number 1 4 and click the Get Data button to update the display for the selected item IP Address Enter the IP Address of the Trap Receiver which will...

Page 46: ...Click the Get Data button to update the display with the current data for the selected logical printer Port Select the Printer Port which the Logical printer will use Pre string The printer control string in hex to be sent to the printer before each print job This string cannot exceed 15 characters Post String The printer control string in hex to be sent to the printer after each print job This st...

Page 47: ...Rev 1 YML657 www netcomm com au NP3640 Fast Ethernet Mini Print Server User Guide Page 47 Internet Printing See Internet Mail Printing in Section 7 for details of this feature ...

Page 48: ...The Client must also know the IP Address or URL or the IPP Server IPP Server Configuration The Print Server contains the necessary firmware to act as an IPP Server No additional configuration is necessary However the following requirements must be met The Print Server must have a valid IP Address For printing via the Internet the Print Server s IP Address must be external allocated by your ISP rat...

Page 49: ...ing screens to complete the installation Installing using IPP_CLIENT EXE 1 Run this program to unzip the included files 2 The IPP Setup program will then run 3 Follow the prompts to complete the installation IPP Client Configuration Windows 95 98 ME 2000 XP NT 4 0 1 Run the Add IPP Port program entry created by the installation A screen like the following will be displayed 2 If Internet access fro...

Page 50: ...other options are set individually for each IPP Port Changing the IPP Port Settings After the IPP port is created you can reach the IPP Port screen using the Windows Port Settings button 1 Open the Printers folder Start Settings Printers 2 Right click the IPP Printer and select Properties 3 Locate and click the Port Settings button Details or Port tab depending on your version of Windows There are...

Page 51: ... Intranet and enter the URL of the IPP Server as follows where ip_address represents the IP Address of the IPP Server and 631 is the port number Port 1 ip_address 631 ipp P1 Port 2 if exists ip_address 631 ipp P2 Port 3 if exists ip_address 631 ipp P3 These entries are case sensitive They must be entered as shown with ipp in lower case and P1 P2 and P3 in UPPER case 4 If the connection can be esta...

Page 52: ... with Add IPP Port An IPP Server may be unavailable for any of the following reasons It is powered off A printer problem has caused the IPP Server to cease responding and a restart reboot is required The Server s IP Address has changed The Internet connection for the IPP Server is down Network congestion causes the connection attempt to time out If using the supplied IPP Client software there are ...

Page 53: ...sions Base64 Encoding for mail attachments Internet Print Server TCIP IP Protocol The LAN must use the TCP IP protocol Mail Server Access The Print Server must be able to access the Mail Server using a single IP address Mail Account The Print Server must have a Mail Account Users print by sending an E Mail to this mail account User Client Requirements Internet Connection Either through a LAN or di...

Page 54: ...ON then all E Mail received is printed Otherwise only E Mail from the InterNet Printing Port will be printed Print Banner If YES default a banner page is printed to identify the owner of the print job Mail Response when Printed If YES all print jobs receive an E Mail response If NO only users who set this option in their InterNet Printing Port software receive an E Mail You will need to reset your...

Page 55: ...new printer port Remote Printer E mail Address The E Mail address for the Internet printer Your print jobs will be sent to this E Mail address Mail Server Nameor IP Address This is the name or IP Address of your Mail Server If you are on a LAN ask the LAN Administrator If using a dial up connection use the data provided by your ISP Your Internet E mail Address The normal address that people use to...

Page 56: ...e Internet Printer The procedure is as follows 1 Connect your default printer to the InterNet Printing Port 2 Check that Reply Notification Mail in the InterNet Printing Port is ON 3 From Notepad or another text editor print a short message e g This is a test print to the Internet Printer You will receive a reply E Mail containing the Printer ID which will identify the printer attached to the Prin...

Page 57: ...the following settings should be assigned to it in addition to the IP Address Gateway Address and Subnet Mask SNMP Settings SysContact Text Field Name of the contact person SysLocation Text Field Location of the contact person Management Station IP Address s Up to 4 Management Stations can be entered Trap Receiving IP Address s Up to 4 Trap Receiving Stations can be entered Management Station Sett...

Page 58: ...ich may arise and the solutions to them Overview If you encounter printing difficulties please refer to the appropriate section If after following the advice in these documents the Print Server still does not function properly please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 02 9424 2010 Web www netcomm com au ...

Page 59: ...connector If the LED is not ON or neither LED is On if there are 2 the network connection is not working Check the Ethernet cable and connectors If they seem OK set the DIP Switches of the Print Server to match your LAN environment If using TCP IP Ensure that there are no routers between the Print Server and the computer used for configuration Ensure that the computer used for configuration has th...

Page 60: ...ith multiple zones make sure the correct zone is selected from the AppleTalk Zones box in the Chooser Problem No 3 My document didn t print to the right printer Solution No 3 Check the following Another Print Server with the same name may have received your print job Use the PSTOOL to reconfigure your Print Server name and ensure all Print Server s have unique names Make sure your application outp...

Page 61: ...the printer receives a color file it tries to match the printed output color to the screen color Sometimes the printer cannot match up the colors as closely as wanted To alleviate this problem perform the following steps Choose Calibrated Color Grayscale in the Print pop up menu in the Print Options dialog box The printer will make adjustments to match the colors Check your monitor to make sure al...

Page 62: ...nter Ensure that the correct queues are on the list 6 The total number of queues to be serviced may be over the limit of 56 If so reduce the number of queues Problem No 2 My Print Server is configured as a Novell Print Server and cannot log in to a File Server Solution No 2 The following steps may solve this problem 1 Check the Novell file server s name If it is over 20 characters long rename it u...

Page 63: ...nt Port Driver for Peer to Peer Printing but when I selected a port on a Print Server and clicked Add the printer was not installed Solution No 2 Try installing the Printer using the standard Windows tools as follows 1 Start the Add Printer Wizard 2 Select Network Printer when prompted How is the printer attached to your Computer and click Next 3 When prompted for the Network Path or Queue enter a...

Page 64: ...nt but the process is identical If using Window NT or 2000 do NOT enable Sharing for the printer Problem No 4 When printing from some software applications such as Power Point it takes a long time and the print out is incorrect Solution No 4 The problem is due to the printer which is being configured to Start printing after the first page is spooled To change this setting Go to Control Panel Print...

Page 65: ...int or prints garbage Solution No 7 The problem may be due to the printer if the printer you used is an old model with low speed the following steps may solve this problem Try the following Open the BiAdmin Utility Click the Printer Status icon Change the Printer Type setting to Low Speed or set the Handshake Signal setting to Ack Busy ...

Page 66: ...n Windows NT Setup will display a message asking for the full path to the Windows NT distribution files Provide the appropriate location and click the Continue button All necessary files will be copied to your hard disk 5 If you did not check the Enable Automatic DHCP Configuration option in the Windows NT TCP IP Installation Options dialog box you must complete all the required TCP IP configurati...

Page 67: ...s will see this information when browsing to find this printer 7 Complete any other configuration information in the Create Printer dialog box save and exit Client computers can now be configured as described in Section 4 Client Configuration Windows NT 4 0 1 Go to Start Settings Printer and invoke the Add Printer wizard 2 When prompted with This printer will be managed by select My Computer and c...

Page 68: ...ring the installation process 6 Click OK to close this Window Configuration is now complete Client computers can now be configured as described in Section 4 Configuring your Computers Novell NetWare The Print Server fully supports both Bindery and NDS Novell systems With either Bindery or NDS two 2 NetWare operating modes are possible Print Server and Remote Printer Print Server mode is recommende...

Page 69: ...gram also has a limited ability to configure the NetWare Server itself The program is provided on the CD ROM in the Utility folder The documentation for the program is provided in sub folders of the Manual folder on the CD ROM Configuration Data The Print Server requires the following General data and the data for the mode Print Server or Remote Printer you are using General Device Name The device...

Page 70: ...ning IntranetWare Client V2 2 or later The following procedure is designed to enable Public Access Printing under NDPS Public Access Printing allows anybody on the network to access the printer Creating an NDPS Manager Object If an NDPS Manager Object already exists skip this procedure and proceed to Creating an NDPS Printer Agent 1 Login to NetWare 5 0 Server as Admin and start the NetWare Admini...

Page 71: ...the Create Printer Agent window as shown below 4 Enter the desired name for the Printer Agent PA Name 5 Normally the NDPS Manager will be the NDPS Manger object you are using 6 Select Novell Printer Gateway in the Gateway Type see figure2 above 7 Click OK and then select the available printer 8 Select Remote LPR on IP in the Connection Type 9 Click Next to see the following Configure Port Handler ...

Page 72: ... at the time of the preparation of this document but are subject to change without notice Registering your NetComm Product To ensure that the conditions of your warranty are complied with please go to the NetComm web site for quick and easy registration of your product at www netcomm com au Alternatively you can complete the Warranty Registration Form on the following page and mail it to NetComm L...

Page 73: ...anty Please make sure it s correct and complete Serial No Model Product Type PC Card External Internal Other I intend to use this modem at Home School College University Business Government Office Dealer s Name Dealer s Address Post Code Tel No Fax No How did you find out about our products Make sure you fill this section in Cut along the line ...

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Page 75: ...er supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your product has been repaired or...

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