Rev 1 Sep.13
59
5
5: Troubleshooting
This chapter provides suggestions for troubleshooting problems that may
arise when using your mobile hotspot.
The mobile hotspot network name
does not appear in the list of
networks.
1.
Refresh the list of networks.
2.
Ensure that the Wi-Fi setting on your laptop (or other device) is
turned on.
3.
Ensure that Wi-Fi is enabled on the mobile hotspot. The Wi-Fi icon on
the LCD should have a “0” beside it
(not an “x”
).
If you need to enable Wi-Fi on the mobile hotspot:
1.
Use the USB cable to tether the mobile hotspot to your laptop. (The
first time you do this, it will take a few moments for the drivers to
install.)
2.
Launch your browser and go to the homepage
http://aircard.hotspot
.
3.
Click the Wi-Fi users icon (
).
4.
Under Enable Wi-Fi, select On.
5.
Click Save.
The No Signal icon appears on the
LCD screen.
If the No Signal icon ( ) appears on the LCD screen:
•
Make sure you are in your service provider’s coverage area.
•
Check the network technology setting (see
Set Auto Connect and
Network Options
on page 19). Under Network Technology, ensure
that Auto is selected in the drop-down menu.
The Wi-Fi radio is disabled icon
appears on the LCD screen.
If the Wi-Fi radio is disabled icon (
) appears on the LCD screen, it
could be because:
•
The mobile hotspot is in standby mode. Press the Navigation key or
WPS button. If the “x” is still there, ensure that Wi-Fi is enabled.
0
x
x
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