Frequently Asked Questions
93
AirCard 790 Mobile Hotspot
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other hotspot WiFi devices. Review the following possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check WiFi interference by powering the hotspot off and on to find a better WiFi channel.
•
Switch the WiFi channel from 2.4 GHz to 5 GHz.
•
If the network signal is low, consider using external antennas or cradle the hotspot with
built-in high-gain antennas.
How do I go back to the hotspot web page?
To view the hotspot web page:
1.
From a computer or WiFi device that is connected to your network, launch an Internet
browser.
2.
Enter
http://netgear.aircard
or
http://192.168.1.1
.
Your device might use a different web page address. To get the web page address for
your device, tap
Settings > More > Device Information > AC790 Manager
or look at the
label underneath the device battery.
A login window opens.
3.
Enter the administrator login password.
The default password is
password
. The password is case-sensitive.
What do I do if I forget my password login password?
The default password login password is
password
, and the hotspot web page URL is
http://netgear.aircard or http://192.168.1.1. Your device might use a different web page
address. To get the web page address for your device, tap
Settings > More > Device
Information > AC790 Manager
or look at the label underneath the device battery.
If you changed the password login password and can’t remember the password that you
created, you must set the hotspot back to factory defaults.
To reset the hotspot from the touch screen:
1.
To wake the device, press the
Power
key.
