Frequently Asked Questions
88
AirCard 815S Mobile Hotspot
To find the MAC address on a Mac
OS
X
device:
1.
From the Apple menu, select
System Preferences > Network
.
2.
Select the Wi-Fi adapter that is connecting to the routing hardware.
3.
Select
Advanced
.
4.
Select
Ethernet
.
The Ethernet ID is displayed. This is the same as the MAC address.
What do I do if the Wi-Fi network name doesn’t appear in the
list of networks?
If you do not see the mobile hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try
these suggestions:
•
Refresh the list of networks.
•
If the LCD screen is dark, the Wi-Fi radio might be asleep. Press the
Power
button to
wake the mobile hotspot.
•
If the mobile hotspot is tethered to your computer, make sure that Wi-Fi is set to stay on
when the mobile hotspot is tethered. See
Turn Off Wi-Fi When the Hotspot Is Tethered
65.
•
Check the Wi-Fi band settings and consider using the 2.4 GHz band for increased
compatibility with client devices.