NETGEAR C6300, User Manual

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA November 2015 202 11238 02 AC1750 WiFi Cable Modem Router Model C6300 User Manual ...

Page 2: ...official NETGEAR support resources Conformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any ...

Page 3: ...17 WiFi Connection 17 Types of Logins 18 Log In to the Modem Router 18 Chapter 3 Specify Initial Settings Specify the Cable Connection Starting Frequency 20 View Modem Router Initialization 20 Specify the Internet Connection Settings 21 Specify IPv6 Settings 23 Chapter 4 Control Access to the Internet Set Up Parental Controls 26 Set Up Access Control 27 Manage Network Access Control Lists 29 Use K...

Page 4: ...pecify Basic WiFi Settings 57 Change the WiFi Security Option 59 Set Up a WiFi Guest Network 60 Control the Wireless Radios 62 Use the WiFi On Off Button 62 Enable or Disable the Wireless Radios 62 Specify WPS Settings 63 Dynamic DNS 64 Improve Network Connections With Universal Plug and Play 65 Chapter 7 Manage Your Network View Modem Router Status 68 View Cable Information 68 View Internet Port ...

Page 5: ...ow the Modem Router Implements the Port Forwarding Rule 90 Set Up Port Triggering 91 Add a Port Triggering Service 91 Specify When to Use Port Triggering 93 Application Example Port Triggering for Internet Relay Chat 94 Chapter 9 Troubleshooting Use LEDs to Troubleshoot 96 Cannot Log In to the Modem Router 96 Troubleshoot the Cable Internet Connection 97 Troubleshoot a TCP IP Network Using a Ping ...

Page 6: ...t Panel Rear Panel Position Your Modem Router Retrieve and Display the Product Label Cable Your Modem Router Activate Your Internet Service Activate Your Internet Service with Comcast XFINITY For more information about the topics covered in this manual visit the support website at http support netgear com ...

Page 7: ...owing items Ethernet cable Power adapter Modem router Figure 1 Package contents Front Panel The modem router status LEDs and buttons are located on the front Power LED Downstream LED Upstream LED Internet LED WPS button LED WiFi On Off button 5 GHz LED 2 4 GHz LED Ethernet LED USB LED Figure 2 Modem router front view ...

Page 8: ...wnstream Solid amber One downstream channel is locked Solid green Two or more downstream channels are locked Blinking green The modem router is scanning for a downstream channel Off No downstream channel is locked Upstream Solid amber One upstream channel is locked Solid green Two or more upstream channels are locked Blinking green The modem router is scanning for an upstream channel Off No upstre...

Page 9: ...s and number of walls the wireless signal passes through can limit the range Additionally other wireless access points in and around your home might affect your modem router s signal Wireless access points are modem routers repeaters WiFi range extenders and any other device that emits a wireless signal for network access Position your modem router according to the following guidelines Place your ...

Page 10: ...urfaces large glass surfaces and insulated walls such as these Solid metal doors Aluminum studs Fish tanks Mirrors Brick Concrete Retrieve and Display the Product Label The product label that you can retrieve from the modem router contains the preset login information serial number security pin MAC addresses of the radios and other information To retrieve the product label from the modem router Lo...

Page 11: ...o another router or gateway and log in to the modem router to specify this setting After you cable your modem router activate your Internet service For more information see Activate Your Internet Service on page 14 Cable the Modem Router in a Simple Network The modem router comes configured to work as both a modem and a router You can share your Internet connection without connecting the modem rou...

Page 12: ... Wait for the modem router to come online The modem router comes online when the Internet LED stops blinking and lights solid green This process might take up to 10 minutes You can log in to the modem router to view or change its settings Cable Your Modem Router to a Router or Gateway If you want to cable the modem router to a router or gateway then you must log in to the modem router and change i...

Page 13: ...the product label See Retrieve and Display the Product Label on page 10 Your wireless device connects to the WiFi network 6 Launch a web browser 7 Type http routerlogin net A login window opens 8 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 9 Select ADVANCED Administr...

Page 14: ... Internet Service with Comcast XFINITY on page 15 Cox https activation cox net selfactivation start cox 1 888 556 1193 Optimum http play optimum net https www optimum net support phone list Optimum is a brand name of Cablevision Time Warner Cable https elb02 activatemymodem com authentication 1 800 892 2253 Note Your cable Internet provider s contact information might change You can also find the ...

Page 15: ...elf activation process 1 Close all web browsers 2 Launch a web browser You are redirected to the XFINITY self activation page If you are not redirected to the XFINITY self activation page visit www comcast com activate 3 Provide your XFINITY credentials and complete the self activation process This process might take up to 15 minutes during which the modem router reboots a couple of times 4 If you...

Page 16: ...16 2 2 Connect to the Network and Access the Modem Router This chapter contains the following sections Connect to the Network Types of Logins Log In to the Modem Router ...

Page 17: ...y you that an Ethernet cable is connected WiFi Connection You can connect to the modem router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network To use WPS to connect to the WiFi network 1 Make sure that the modem router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or wireless device 3 Press the WPS button on the mode...

Page 18: ...ique wireless network name SSID and password for wireless access This information is on the modem router label Modem router login This logs you in to the modem router interface from a web browser as admin Log In to the Modem Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the modem router to view or change its settings The softw...

Page 19: ...ecify Initial Settings This chapter contains the following sections Specify the Cable Connection Starting Frequency View Modem Router Initialization Specify the Internet Connection Settings Specify IPv6 Settings ...

Page 20: ...is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Cable Connection 5 In the Starting Frequency field type a number 6 Click the Apply button Your settings are saved View Modem Router Ini...

Page 21: ...ork 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Cable Connection The Startup Procedure section displays the initialization progress The Downstream Bonded Channels section displays the status of each channel ...

Page 22: ...Internet IP Address radio button Get Dynamically from ISP Your cable Interent provider uses DHCP to assign your IP address Your cable Internet provider automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your cable Internet provider assigned The gateway is the cable Internet provider router to which your modem router conne...

Page 23: ...ign IPv6 address Using DHCP Server might pass more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config is used by default To specify IPv6 settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user nam...

Page 24: ...Specify Initial Settings 24 AC1750 WiFi Cable Modem Router 7 Click the Apply button Your settings are saved ...

Page 25: ... connected to your network The chapter includes the following sections Set Up Parental Controls Set Up Access Control Manage Network Access Control Lists Use Keywords to Block Internet Sites Block Services From the Internet Schedule When to Block Internet Sites and Services Avoid Blocking on a Trusted Computer Set Up Security Event Email Notifications ...

Page 26: ...ted to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Parental Controls 5 Click the button for the app or version that you want to download and use 6 Follow the onscreen instructions to download and...

Page 27: ...vel page displays 10 Select a filtering level and click the Next button The Setup is Complete page displays 11 Click the Take me to the status screen button The Status page displays Parental controls are now set up for the modem router 12 To enable Parental Controls click the Enable Live Parental Controls button Set Up Access Control You can use access control to block or allow access to your netw...

Page 28: ...cting With this setting if you add a new device before it can access your network you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list The access rule does not affect previously blocked or allowed devices It applies only to devices joining your network in the future after you apply these settings 7 To view allowed or blocked device...

Page 29: ...outerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control 5 Click the View list of allowed devices not currently connected to the network link The list displays 6 Select the check box for a device 7 Us...

Page 30: ...d The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Select a keyword blocking option Per Schedule Use keyword blocking according to a schedule you set See Schedule When to Block Internet Sites and Services on page 33 Always Use keyword blocking continuously 6 In the Type keywor...

Page 31: ...C Home page displays 4 Select ADVANCED Security Block Sites 5 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the list 6 Click the Apply button Your settings are saved Block Services From the Internet You can block Internet ...

Page 32: ... button 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that is not the menu select User Defined a From the Protocol menu select a protocol If you are not sure what protocol the service or application uses select TCP UDP b Enter the starting port and ending port...

Page 33: ...e blocking 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule 5 Specify when to block keywords a...

Page 34: ...tive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address fields enter the IP address of the trusted computer 7 Click the Apply button Your settings are saved Set Up Security Event Email Notifications The modem router can email you its logs The log records modem router ...

Page 35: ...ation select the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the outgoing email server 9 To send alerts when someone attempts to visit a blocked site select the Send Alerts Immediately check box 10 To send logs based on a schedule specify these settings ...

Page 36: ...ct computers USB modems CD drives or DVD drives to the modem router USB port This chapter contains the following sections USB Drive Requirements Access a USB Drive on the Network Control Access to the USB Drive Use FTP Within the Network View or Change Network Folders on a USB Drive Add a Network Folder on a USB Drive Edit a Network Folder on a USB Drive Approve USB Devices Safely Remove a USB Dri...

Page 37: ...d Ext2 Ext3 Ext4 XFS HFS HFS Access a USB Drive on the Network ReadySHARE lets you access and share a USB drive connected to the modem router USB port If your USB drive uses special drivers it is not compatible To connect a USB storage device to the modem router Connect your USB storage device to the USB port on the router If your USB device uses a power supply you must use it when you connect the...

Page 38: ...n the device To access the USB storage device from a Windows computer 1 Connect your USB storage device to a USB port on the modem router If your USB device uses a power supply you must use it when you connect the USB device to the router When you connect the USB storage device to the modem router s USB port it might take up to two minutes before it is ready for sharing By default the USB drive is...

Page 39: ...that you specified 8 To connect to the USB storage device as a different user select the Connect using different credentials check box click the Finish button and do the following a Type the user name and password b Click the OK button The USB storage device is mapped to the drive letter that you specified Control Access to the USB Drive You can specify the device name workgroups and network folde...

Page 40: ...he name works only in an operating system that supports NetBIOS such as Microsoft Windows Access Method Select the access methods Network Neighborhood MacShare Enabled by default HTTP Enabled by default You can type http readyshare routerlogin net shares to access the USB drive HTTP via Internet Disabled by default If you enable this feature remote users can type http public IP address shares for ...

Page 41: ...er from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Storage Advanced Settings 5 Select the FTP check box 6 Click the Apply button Y...

Page 42: ... USB Storage Advanced Settings 5 Scroll down to the Available Networks Folder section and view or adjust the following settings Share Name If only one device is connected the default share name is USB_Storage Some modem router models include more than one USB port You can click the name or type it in the address field of your web browser If Not Shared is shown the default share was deleted and no ...

Page 43: ...sword The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Storage Advanced Settings The Advanced ReadySHARE page displays 5 Click the Create Network Folder button If this window does not open your web browser might be blocking pop ups If it is change the browser settings to allow pop ups 6 In the U...

Page 44: ...ssword are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Storage Advanced Settings 5 Click the Edit button The Edit Network Folder window displays the same settings as the Create Network Folder window 6 Change the settings as needed 7 Click the Apply button Your settings are saved Approve USB Devices For more security you can set up the modem router to share only USB devices th...

Page 45: ... USB drives 5 Select the No radio button 6 Click the Approved Devices button The approved and available USB devices display 7 In the Available USB Devices list select the drive that you want to approve 8 Click the Add button 9 Select the Allow only approved devices check box 10 Click the Apply button Your settings are saved 11 To work with another USB device first click the Safely Remove USB Devic...

Page 46: ...web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select USB Storage Basic Settings The USB Storage page displays 5 Click the Safely Remove ...

Page 47: ...outer s Device Name Change the LAN TCP IP Settings Specify the IP Addresses That the Modem Router Assigns Reserve LAN IP Addresses Use the WPS Wizard for WiFi Connections Specify Basic WiFi Settings Change the WiFi Security Option Set Up a WiFi Guest Network Control the Wireless Radios Specify WPS Settings Dynamic DNS Improve Network Connections With Universal Plug and Play ...

Page 48: ...NCED Setup WAN Setup 5 View or change the following settings Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death and many others Select this check box only in special circumstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes t...

Page 49: ...e fixes one problem but causes another Leave the MTU unchanged unless one of these situations occurs You experience problems connecting to the Internet and the technical support of either the Internet provider or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only part of a web page Yahoo email MS...

Page 50: ...from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes MTU Application 1500 The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use...

Page 51: ...er computer can be used to attack other computers on your network The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic the modem router can forward the traffic to one computer on your network This computer ...

Page 52: ... login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup 5 In the Device Name field type a new name 6 Click the Apply button Your change is saved Change the LAN TCP IP Settings The modem router is preconfigured to use privat...

Page 53: ...the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the modem router The IP ad...

Page 54: ...2 168 0 254 although you can save part of the range for devices with fixed addresses The modem router delivers the following parameters to any LAN device that requests DHCP An IP address from the range that you define Subnet mask Gateway IP address the modem router s LAN IP address DNS server IP address the modem router s LAN IP address To specify the pool of IP addresses that the modem router ass...

Page 55: ...rs that require permanent IP settings To reserve an IP address 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ...

Page 56: ...sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Select the radio button next to the reserved address 6 Click the Edit button 7 Change the settings 8 Click the Apply button Your settings are saved To delete a reserved address entry 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin...

Page 57: ... PIN Number The page adjusts Enter the client security PIN and click the Next button 7 Within two minutes go to the client device and use its WPS software to connect to the WiFi network The WPS process automatically sets up your wireless computer with the network password when it connects The modem router WPS page displays a confirmation message Specify Basic WiFi Settings The modem router comes w...

Page 58: ...in net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless 5 From the Region menu select your region In some locations you cannot change this setting 6 To control the SSID broadcast select or clear the Enable SSID Broadcast check box ...

Page 59: ...802 11n devices to connect at this speed 10 Click the Apply button Your settings are saved If you used WiFi to connect to the network and you changed the SSID you are disconnected from the network 11 Make sure that you can connect with WiFi to the network with its new settings If you cannot connect check the following Is your computer or wireless device connected to another WiFi network in your ar...

Page 60: ... using either WPA2 or WPA security The Passphrase field displays 6 In the Passphrase field enter the network key password that you want to use It is a text string from 8 to 63 characters 7 Write down the new password and keep it in a secure place for future reference 8 Click the Apply button Your settings are saved Set Up a WiFi Guest Network A guest network allows visitors at your home to use the...

Page 61: ... check box is selected anyone who connects to this SSID can access your local network not just the Internet 6 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID 7 Select a security option The WPA2 options use the newest stand...

Page 62: ... the radios Use the WiFi On Off Button To turn the wireless radios off and on with the WiFi On Off button Press the WiFi On Off button on the modem router for two seconds If you turn off the wireless radios the WiFi On Off LED and the WPS LED turn off If you turn on the wireless radios the WiFi On Off LED and the WPS LED light Enable or Disable the Wireless Radios If you used the WiFi On Off butto...

Page 63: ...the wireless radios the WiFi On Off LED and the WPS LED light Specify WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password To specify WPS settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name i...

Page 64: ...ess you can register a domain name and link that name to your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you do not know in advance what your IP address is and the address can change frequently In this case you can use a commercial Dynamic DNS service This type of service lets you register your domain to their IP address and...

Page 65: ...e user name for your Dynamic DNS account This name is the name that you use to log in to your account not your host name 10 In the Password field type the password or key for your Dynamic DNS account 11 Click the Apply button Your configuration is saved Improve Network Connections With Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers acce...

Page 66: ...e current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic 7 Type the advertisement time to live in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to...

Page 67: ...s Reboot the Modem Router Change the Router Mode View Logs of Modem Router Activity View Devices Connected to the Network Manage the Modem Router Configuration File Change the admin Password Set up Password Recovery Recover the admin Password View Event Logs Run the Ping Utility Run the Traceroute Utility View Wireless Access Points in Your Area View or Change the Modem Router Wireless Channel Rem...

Page 68: ...s 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Scroll to view more View Cable Information To view modem router cable information 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net ...

Page 69: ...ess Mask The IP address that the Ethernet LAN port of the modem router uses The default is 192 168 0 1 DHCP Identifies whether the built in DHCP server of the modem router is active for the LAN attached devices For information about using the Reboot button see Reboot the Modem Router on page 70 View Internet Port Information To view modem router Internet port information 1 Launch a web browser fro...

Page 70: ...gal to use the wireless features of the modem router in some parts of the world Channel The operating channel of the wireless port being used The default channel is Auto When Auto is specified the modem router finds the best operating channel available Mode The wireless communication mode Up to 54 Mbps Up to 145 Mbps default or Up to 300 Mbps Wireless AP Indicates whether the modem router WiFi rad...

Page 71: ...on The modem router reboots Change the Router Mode By default the modem router is in router mode This means that it works both as a modem and as a router You can share the Internet connection without using another router or gateway If you want to connect a gateway or router to the modem router you must log in to the modem router and change its Router Mode setting To change the router mode 1 On you...

Page 72: ...er functions such as Network Address Translation NAT No With this setting the modem router works as a bridge and obtains IP addresses from the Internet provider 8 Click the Apply button Your change takes effect View Logs of Modem Router Activity The log is a detailed record of modem router activity such as the websites you accessed or attempted to access Up to 256 entries are stored in the log To ...

Page 73: ... Source The source IP address of the initiating device for this log entry 5 To customize the log select the check boxes 6 Click the Apply button Your settings are saved 7 To refresh the log page click the Refresh button 8 To send the log immediately click the Send Log button 9 To clear the log entries click the Clear Log button View Devices Connected to the Network To view a list of devices connec...

Page 74: ...odem router are stored within the modem router in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Back Up Settings To back up the modem router s configuration settings 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the mode...

Page 75: ...mputer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Browse button to f...

Page 76: ...ation Backup Settings The Backup Settings page displays 5 Click the Erase button The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 0 1 DHCP is enabled Change the admin Password This feature let you change the default password that is used to log in to the modem router with the user name admin This password is not the one tha...

Page 77: ...s are saved Set up Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin Then you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser To set up password recovery 1 Launch a web browser from a computer or wireless device...

Page 78: ...orer Firefox and Chrome browsers but not in the Safari browser To recover your password 1 In the address field of your browser type www routerlogin net A login window opens 2 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the modem router The serial number is on the product label 3 Enter the serial number of the modem router 4 Click the Conti...

Page 79: ...dministration Event Log The log page shows the following information Time The time the event log entry was recorded Priority The severity for this event log entry Description A description of this event log entry 5 To refresh the log page click the Refresh button To clear the log entries click the Clear Log button Run the Ping Utility Ping is an administration utility that tests whether a computer...

Page 80: ...ility menu Ping is selected by default 5 If your Internet connection uses IPv6 select the IPv6 radio button 6 Specify the following parameters Target The IP address of the ping target computer Ping Size The size in bytes of the ping packet No of Pings The number of times to ping the target computer Ping Interval The time between pings 7 Click the Start Test button The ping results display 8 To sto...

Page 81: ... password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Diagnostics 5 In the Utility menu select Traceroute 6 If your Internet connection uses IPv6 select the IPv6 radio button 7 Specify the following parameters Target The IP address or host name of the computer that you are tracing Max Hops The maximum number of hops to allow when trac...

Page 82: ...router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Wireless AP This page displays the wireless access points in use in your area View or Change the Modem Router Wireless Channel In many countries and geographic locations laws or guidelines restrict which ch...

Page 83: ...ame and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Wireless Channel The page displays wireless channels in use in the 2 4 GHz WiFi band Your network is shown in blue Yellow shows other networks in your area 5 To view wireless channels in use in the 5 GHz WiFi band select the 5 GHz a n radio button 6 To change the wireless channel click the Change Chan...

Page 84: ...e 76 To set up remote management 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Manageme...

Page 85: ...P service port 80 For greater security enter a custom port number for the remote web management interface Choose a number from 1024 to 65535 but do not use the number of any common service port 8 Click the Apply button Your settings are saved To use remote access 1 Launch a web browser on a computer that is not on your home network 2 Type your modem router s WAN IP address into your browser s addr...

Page 86: ...can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Set Up Port Forwarding to a Local Server Set Up Port Triggering ...

Page 87: ...ols 1 Decide which type of service application or game you want to provide 2 Find the local IP address of the computer on your network that will provide the service The server computer must always use the same IP address To specify this setting use the reserved IP address feature See Reserve LAN IP Addresses on page 55 3 Launch a web browser from a computer or wireless device that is connected to ...

Page 88: ...n by contacting the publisher of the application or user groups or news groups 2 Launch a web browser from a computer or wireless device that is connected to the network 3 Type http routerlogin net A login window opens 4 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 ...

Page 89: ...entry 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port F...

Page 90: ...n this example your modem router always gives your web server an IP address of 192 168 0 33 2 In the Port Forwarding Port Triggering page configure the modem router to forward the HTTP service to the local address of your web server at 192 168 0 33 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and specify that name in the Dynamic D...

Page 91: ...different from the outgoing port With port triggering the modem router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the modem router saves the IP address of the computer that sent the traffic The modem router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that de...

Page 92: ...ser option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer You must enter the IP address of the computer to which you want to grant access 9 From the Service Type menu select a service If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the outbound traffic port that will open t...

Page 93: ...Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button 6 Specify when you want to use port triggering Never The modem router does not use port triggering even if you added port triggering settings Per Schedule Port triggering is used based on the schedule you set Always Always use port triggering 7 ...

Page 94: ...ver Your modem router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your modem router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server...

Page 95: ...chapter includes the following sections Use LEDs to Troubleshoot Cannot Log In to the Modem Router Troubleshoot the Cable Internet Connection Troubleshoot a TCP IP Network Using a Ping Utility Tip NETGEAR provides helpful articles documentation and the latest software updates at support netgear com ...

Page 96: ...he modem router and at the hub or computer Make sure that power is turned on to the connected hub or computer Be sure that you are using the correct cable Internet LED is off and the modem router is connected to the cable television cable Make sure that the coaxial cable connections are secure at the modem router and at the wall jack Make sure that your cable Internet provider provisioned your cab...

Page 97: ...er user name admin is lowercase Caps Lock is off The default password is password If the modem router does not save changes you made do the following When entering configuration settings be sure to click the Apply button before moving to another page or your changes are lost Click the Refresh or Reload button in the web browser The changes occurred but the web browser might be caching the old conf...

Page 98: ...s might be the cause Wrong physical connections Make sure that the LAN LED is lit If this LED is off for more information see Use LEDs to Troubleshoot on page 96 Make sure that the corresponding link LEDs are on for your network interface card and the hub ports if any that are connected to your workstation and modem router Wrong network configuration Verify that the Ethernet card driver software a...

Page 99: ...is lit If your Internet provider assigned a host name to your computer enter that host name as the account name on the Internet Setup page Make sure that the IP address of your modem router listed as the default gateway for your computer If DHCP assigns the IP configuration of your computer this information is not visible in the Network Control Panel of your computer Make sure that the network add...

Page 100: ...100 A A Supplemental Information This appendix includes the following sections Factory Default Settings Technical Specifications ...

Page 101: ... 255 0 DHCP server Enabled DHCP starting IP address 192 168 0 2 DHCP ending IP address 192 168 0 254 Firewall Inbound communication from the Internet Disabled except traffic on port 80 the HTTP port Outbound communication to the Internet Enabled all Source MAC filtering Disabled Internet connection WAN MAC address Use default hardware address Wireless Wireless communication Enabled SSID name As sh...

Page 102: ... 69 kg Environmental Operating temperature 32 to 104 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100 1000BASE Tx RJ 45 802 11a n g b ac Internet DOCSIS 3 0 Backward compatible with DOCSIS 2 0 1 1 and 1 0 Wireless continued Authentication type Open System Wireless Card Access L...