NETGEAR DG834Gv3 - 54 Mbps Wireless ADSL Firewall Modem, Setup Manual

Page 1: ...208 10033 01 2006 2 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless ADSL Modem Router Setup Manual ...

Page 2: ...es are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s...

Page 3: ...ADSL Microfilters 1 5 Computers Set to DHCP 1 6 Manually Setting Up Your Wireless ADSL Modem Router 1 6 How to Set Up and Test Basic Wireless Connectivity 1 13 Implement Appropriate Wireless Security 1 14 Chapter 2 Troubleshooting Basic Functioning 2 1 Power LED Not On 2 2 Test LED Never Turns On or Test LED Stays On 2 2 LAN or ADSL Internet Port LEDs Not On 2 3 Troubleshooting the Web Configurati...

Page 4: ...ing Utility 2 7 Testing the LAN Path to Your Router 2 7 Testing the Path from Your Computer to a Remote Device 2 8 Restoring the Default Configuration and Password 2 9 Using the Reset Button 2 9 Appendix A Technical Specifications Appendix B Related Documents ...

Page 5: ... the Box The product package should contain the following items Wireless ADSL Modem Router AC power adapter varies by region Category 5 Cat 5 Ethernet cable Telephone cable with RJ 11 connector Microfilters quantity and type vary by region Resource CD including The Smart Wizard Installation Assistant This manual Warranty and Support Information cards If any of the parts are incorrect missing or da...

Page 6: ...s initializing The system is ready and running 3 Internet Blink Amber On Green Blink Green Indicates ADSL training The Internet port has detected a link with an attached device Data is being transmitted or received by the Internet port 4 Wireless On Off Indicates that the Wireless port is initialized The Wireless Access Point is turned off 5 LAN On Green Blink Green On Amber Blink Amber Off The Lo...

Page 7: ...necting the router to an ADSL line 2 Four Local Ethernet RJ 45 LAN ports for connecting the router to the local computers 3 AC power adapter outlet 4 Factory Default Reset push button 5 Wireless antenna What You Need Before You Begin You need to prepare the following before you can set up your router Active Internet service provided by an ADSL account The Internet Service Provider ISP configuratio...

Page 8: ...tup Methods 1 Smart Wizard Setup 2 Manual Setup You have two methods available for setting up your wireless ADSL modem router Smart Wizard Setup Use the Smart Wizard on the CD to assist you with setting up your wireless ADSL modem router This option is the easiest The Smart Wizard on the CD guides you through the setup process automating many of the steps and verifying that necessary conditions ex...

Page 9: ...k Setup to start the Smart Wizard installation assistant Follow the instructions on the screen Manual Setup Use the topics and procedures below to manually set up your wireless ADSL modem router Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service However ADSL adds signals to the telephone lines which create noise in the telephone service You must use ADSL ...

Page 10: ...tically get its TCP IP configuration from the router via DHCP This is usually the case The NETGEAR Smart Wizard CD automatically takes care of this requirement For manual setup refer to the documentation that came with your computer Manually Setting Up Your Wireless ADSL Modem Router There are four steps to setting up your wireless ADSL modem router Figure 1 3 Warning Do not connect the wireless A...

Page 11: ...e ADSL filter a You need to install an ADSL filter for every telephone that uses the same phone line as your wireless ADSL modem router Select the filter that came with your wireless ADSL modem router Note If you purchased the DG834G in a country where an ADSL filter is not included you must acquire one 1 One Line Filter Use with a phone or fax machine 2 Splitter Use with a one line filter to shar...

Page 12: ...r Example Insert the two line filter into the phone outlet and connect the phone to the phone line connector A Figure 1 6 Note To use a one line filter with a separate splitter insert the splitter into the phone outlet connect the one line filter to the splitter and connect the phone to the filter 0HONE 3 INE A ...

Page 13: ...eless ADSL modem router to the ADSL filter a Using the included phone cable with RJ 11 jacks connect the ADSL port B of the wireless ADSL modem router to the ADSL port C of the two line filter Figure 1 7 Warning Improperly connecting a filter to your wireless ADSL modem router will block your ADSL connection C B ...

Page 14: ...et Verify the following The power light is lit after turning on the router The test light comes on briefly then goes off The wireless light is lit after turning on the router The ADSL light is green indicating you are connected to the ADSL network d Now turn on your computer If software usually logs you in to your Internet connection do not run that software Cancel it if it starts automatically Ve...

Page 15: ...f a browser such as Internet Explorer or Netscape Navigator This login window opens Enter admin for the user name and password for the password both in lower case letters Note Your computer needs to be configured for DHCP For instructions on configuring for DHCP please see the documentation that came with your computer or Preparing a Computer for Network Access Figure 1 9 Figure 1 10 ...

Page 16: ...t your Internet connection From the bottom of the Setup menu click Test If the NETGEAR Web site does not appear within one minute refer to Chapter 2 Troubleshooting Your wireless ADSL modem router is now configured to provide Internet access for your network Your wireless ADSL modem router automatically connects to the Internet when one of your computers requires access It is not necessary to run ...

Page 17: ... SSID is NETGEAR 4 Set the Region Select the region in which the wireless interface will operate 5 Click Apply to save your changes 6 Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same wireless network name SSID as the wireless ADSL modem router Check that they have a wireless link and are able to obtain an IP address by DHCP...

Page 18: ...t The wireless ADSL modem router provides highly effective security features which are covered in detail in full reference manual that is available from a link on the CD as well as a link in the main menu of your router Follow the instructions in the full manual and in the router help screens to deploy the security features appropriate to your needs Warning Indoors computers can connect over 802 1...

Page 19: ...have configured the router but I can t access the Internet Go to Troubleshooting the ISP Connection on page 2 4 I cannot remember the router s configuration password Go to Using the Reset Button on page 2 9 I want to clear the configuration and start over again Go to Restoring the Default Configuration and Password on page 2 9 Basic Functioning After you turn on power to the router the following s...

Page 20: ...that you are using the power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support Test LED Never Turns On or Test LED Stays On When the router is turned on the Test LED turns on for about 10 seconds and then turns off If the Test LED does not turn on or if it stays on there is a fault within the router If you experience...

Page 21: ...ressing scheme your computer s address should be in the range of 192 168 0 2 to 192 168 0 254 Refer to Preparing a Computer for Network Access to find your computer s IP address Note If your computer s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the ra...

Page 22: ... Internet LED Green or Blinking Green If your ADSL Internet LED is green or blinking green then you have a good ADSL connection You can be confident that the service provider has connected your line correctly and that your wiring is correct ADSL Internet LED Blinking Yellow If your ADSL Internet LED is blinking yellow then your wireless ADSL modem router is attempting to make an ADSL connection wi...

Page 23: ...uter is unable to access the internet and your Internet LED is green or blinking green you should determine whether the wireless ADSL modem router is able to obtain a Internet IP address from the ISP Unless you have been assigned a static IP address your wireless ADSL modem router must request an IP address from the ISP You can determine whether the request was successful using the browser interfa...

Page 24: ...er to spoof your computer s MAC address This can be done in the Basic Settings menu Refer to the online help in the wireless ADSL modem router main menu Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can be debugged as follows 1 Access the Main Menu of the router at http 192 168 0 1 2 Under the Maintenance heading select the Router Status link 3 Click the Connection Status button 4 I...

Page 25: ...have the wireless ADSL modem router configured as its TCP IP default gateway If your computer obtains its information from the wireless ADSL modem router by DHCP reboot the computer and verify the wireless ADSL modem router address as described in Preparing a Computer for Network Access Troubleshooting a TCP IP Network Using the Ping Utility Most TCP IP terminal devices and routers contain a ping ...

Page 26: ...ion are correct and that the addresses are on the same subnet Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your PC to a remote device From the Windows run menu type PING n 10 IP address where IP address is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in ...

Page 27: ...s in two ways Use the Erase function of the Web Configuration Manager Use the Reset button on the rear panel of the router Use this method for cases when the administration password or IP address is not known Using the Reset Button To restore the factory default configuration settings without knowing the administration password or IP address you must use the Default Reset button on the rear panel ...

Page 28: ...Wireless ADSL Modem Router Setup Manual 2 10 Troubleshooting v1 1 2006 2 ...

Page 29: ...Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12 V AC 1 0A output 30W maximum Physical Dimensions 10 x 6 7 x 1 3 255 mm x 169 mm x 34 mm Weight 1 4 lbs 0 62 kg Environmental Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Meets requirements of FCC Part...

Page 30: ...Wireless ADSL Modem Router Setup Manual A 2 Technical Specifications v1 1 2006 2 ...

Page 31: ...orking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Wireless Communications http documentation netgear com reference enu wireless index htm Preparing a Computer for Network Access http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking VPN http documentation netgear com reference enu vpn index htm Glossary http documentation ne...

Page 32: ...Wireless ADSL Modem Router Setup Manual B 2 Related Documents v1 1 2006 2 ...