NETGEAR JNDR3000, User Manual

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA June 2013 202 11233 01 N600 Wireless Dual Band Router JNDR3000 User Manual ...

Page 2: ...istering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its sub...

Page 3: ...tup 18 Use NETGEAR genie after Installation 19 Upgrade Router Firmware 20 Router Dashboard BASIC Home Screen 20 Join Your Wireless Network 21 Manual Method 21 Wi Fi Protected Setup Method 21 NETGEAR genie App and Mobile genie App 22 Chapter 3 NETGEAR genie Basic Settings Internet Setup 25 Internet Setup If Your ISP Requires a Login 26 Internet Setup If Your ISP Does Not Require a Login 28 Basic Wi...

Page 4: ...Internet 61 Access the USB Storage Device 61 USB Storage Device Network and Access Settings 62 Available Network Folders 64 Specify Approved USB Devices 66 Connect to the USB Drive from a Remote Computer 67 Safely Remove a USB Drive 68 Chapter 6 Security Keyword Blocking of HTTP Traffic 70 Block Services Port Filtering 71 Schedule Blocking 73 Security Event Email Notifications 74 Chapter 7 Adminis...

Page 5: ...Up Port Forwarding to Local Servers 103 Add a Custom Service 104 Edit or Delete a Port Forwarding Entry 105 Application Example Making a Local Web Server Public 106 Set Up Port Triggering 106 Dynamic DNS 108 Static Routes 109 Remote Management 111 Universal Plug and Play 113 Traffic Meter 114 Chapter 9 Troubleshooting Quick Tips 118 Sequence to Restart Your Network 118 Check Ethernet Cable Connect...

Page 6: ... 124 Restore the Factory Settings and Password 125 Troubleshoot Your Network Using the Ping Utility 125 Test the LAN Path to Your Router 125 Test the Path from Your Computer to a Remote Device 126 Appendix A Supplemental Information Factory Settings 128 Technical Specifications 130 Appendix B Notification of Compliance ...

Page 7: ...fe Internet content and applications and protects the devices computers gaming consoles and so on that you connect to your home network Note For more information about the topics covered in this manual visit the support website at http support netgear com If you have not already set up your new router using the installation guide that comes in the box this chapter walks you through the hardware se...

Page 8: ... Router JNDR3000 Router stand two pieces AC power adapter plug varies by region Category 5 Cat 5 Ethernet cable Installation guide with cabling and setup instructions If any parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton and original packing materials in case you need to return the product for repair Prepare the Router To ensure proper heat dissipation and for r...

Page 9: ...Hardware Setup 9 N600 Wireless Dual Band Router JNDR3000 To prepare your router for installation 1 Carefully peel off the protective film covering the top and sides of your router ...

Page 10: ...your router by inserting the tabs of the stand supplied with your router into the slots on the bottom of your router as shown 3 Place your router in an area suitable for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers ...

Page 11: ...ck panels Pay particular attention to the LEDs on the front panel Front and Top Panel The router front panel has the status LEDs and the top panel has the buttons shown in the following figures WPS button Wireless On Off button WPS LED USB LED LAN Ports 1 4 LEDs Internet LED 5 GHz Wireless LED 2 4 GHz Wireless LED Power Test LED Top panel Figure 2 Front and top panel LEDs ...

Page 12: ... device Off No link is detected on this port Internet Solid amber The IP address was not acquired Solid green An IP address was received the router isready to transmit data Off No Ethernet cable is connected between the router and the modem 5 GHz Solid blue The wireless radio is operating Off The wireless radio is off 2 4 GHz Solid green The wireless radio is operating Off The wireless radio is of...

Page 13: ...ds to reset the router to its factory default settings Four local area networks LAN 10 100 Mbps Ethernet ports for connecting the router to your local computers Internet Wide Area Network WAN Ethernet port for connecting the router to a cable or DSL modem AC power adapter outlet for connecting the power adapter Power On Off button Figure 3 Back panel connections and buttons For a list of the defau...

Page 14: ...is accessible to an AC power outlet and near Ethernet cables for wired computers In an elevated location such as a high shelf keeping the number of walls and ceilings between the router and your other devices to a minimum Away from electrical devices that are potential sources of interference such as ceiling fans home security systems microwaves computers or the base of a cordless phone or 2 4 GHz...

Page 15: ...Hardware Setup 15 N600 Wireless Dual Band Router JNDR3000 Cable Your Router Refer to the installation guide that came in the router box for cabling information ...

Page 16: ...ng as described in the installation guide and in the previous chapter in this book This chapter contains the following sections Router Setup Preparation Types of Logins and Access NETGEAR genie Setup Use NETGEAR genie after Installation Upgrade Router Firmware Router Dashboard BASIC Home Screen Join Your Wireless Network NETGEAR genie App and Mobile genie App ...

Page 17: ...net connection is working you no longer need to launch the ISP login program on your computer to access the Internet When you start an Internet application your router automatically logs you in The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address settings special deployment by ISP Wireless Devices and Security Settings Make sure that the wir...

Page 18: ...e that your device is connected with an Ethernet cable to your router 3 Launch your Internet browser The first time you set up the Internet connection for your router the browser automatically goes to http www routerlogin net and the NETGEAR genie screen displays If you already used the NETGEAR genie type http www routerlogin net in the address field for your browser to display the NETGEAR genie s...

Page 19: ...er your NETGEAR product and contact NETGEAR technical support Use NETGEAR genie after Installation When you first set up your router NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router You can use NETGEAR genie again to view or change settings for the router To use NETGEAR genie again after installation 1 Launch your browser from a c...

Page 20: ...upgrade the router with the latest firmware CAUTION Do not try to go online turn off the router shut down the computer or do anything else to the router until the router finishes restarting and the Power LED has stopped blinking for several seconds Router Dashboard BASIC Home Screen The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at...

Page 21: ...tation These links work once you have an Internet connection Join Your Wireless Network You can use the manual or the WPS method to join your wireless network For information about how to set up a guest network see Set Up a Guest Network on page 39 Manual Method To connect manually 1 Open the software that manages your wireless connections on the wireless device laptop computer gaming device iPhon...

Page 22: ...r NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing monitoring and repairing your home network For information about the genie apps see the NETGEAR genie App User Manual Menu Language Support Dashboard Click to view details Retrieve wireless password About genie Figure 5 genie app dashboard The genie app can help you with the following Automatically repair com...

Page 23: ...less Dual Band Router JNDR3000 The genie mobile app works on your iPhone iPad or Android phone Log in to the router Information about genie mobile app Phone status Search NETGEAR support and the connected router Figure 6 genie mobile app home screen ...

Page 24: ...work This chapter contains the following sections Internet Setup Basic Wireless Setup View Attached Devices Parental Controls ReadySHARE USB Storage Set Up a Guest Network For more information about the ReadySHARE feature on the BASIC Home tab see Chapter 5 USB Storage ...

Page 25: ...page 44 To view or change the basic Internet setup 1 From the BASIC Home screen select Internet The following screen displays The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login 2 Select the Yes or No radio button Yes Select the encapsulation method and enter the login name For information about the fields that appear on the screen see I...

Page 26: ...ngs 5 Click the Test button to test your Internet connection If the NETGEAR website does not display within 1 minute see Chapter 9 Troubleshooting The descriptions in the following sections explain all of the possible fields in the Internet Setup screen The fields that display in this screen depend on whether an ISP login is required Does Your ISP Require a Login Select either Yes or No Internet S...

Page 27: ...HCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Automatically from ISP Your ISP uses DHCP to assig...

Page 28: ... ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Automatically from ISP Your ISP uses DH...

Page 29: ...reless Setup screen lets you view or configure the wireless network setup The router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the product label Note The preset SSID and password are uniquely generated for every device to protect and maximi...

Page 30: ...ct wirelessly If they do not check the following Is your wireless device or computer connected to your network or another wireless network in your area Some wireless devices automatically connect to the first open network without wireless security that they discover Does your wireless device or computer show up on the Attached Devices screen If it does it is connected to the network If you are not...

Page 31: ... a 32 character maximum name in this field This field is case sensitive The default SSID is randomly generated and NETGEAR strongly recommends that you do not change this Channel This setting is the wireless channel used by the gateway Enter a value from 1 through 13 For products in the North America market only Channels 1 through 11 can be operated Do not change the channel unless you experience ...

Page 32: ...thentication and generate the initial data encryption keys Then it dynamically varies the encryption key WPA PSK uses Temporal Key Integrity Protocol TKIP data encryption implements most of the IEEE 802 11i standard and is designed to work with all wireless network interface cards but not all wireless access points It is superseded by WPA2 PSK WPA2 PSK is stronger than WPA It is advertised to be t...

Page 33: ...ters in the Passphrase field and click Generate The four key fields are automatically populated with key values Manual The number of hexadecimal digits that you enter depends on the encryption strength setting For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 a f or A F For 128 bit WEP enter 26 hexadecimal digits any combination of 0 9 a f or A F 6 Select the radio button for the k...

Page 34: ...PA option you want 2 In the password field that displays when you select a WPA security option enter the network key password that you want to use It is a text string from 8 to 63 characters 3 Write down the new password and keep it in a secure place for future reference 4 Click the Apply button Your changes are saved View Attached Devices You can view a list of all computers or devices that are c...

Page 35: ... number can change if a device is disconnected and rejoins the network MAC Address The unique MAC address for each device does not change The MAC address is typically shown on the product label Device Name If the device name is known it is shown here 2 Click the Refresh button to update this screen Parental Controls The first time you select Parental Controls from the BASIC Home screen your browse...

Page 36: ...dows Users or Mac Users button 3 Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility After installation Live Parental Controls automatically starts 4 Click the Next button read the note and click the Next button again to proceed You are prompted to log in or create a free account ...

Page 37: ... radio button selected If you do not have an OpenDNS account select the No radio button After you log on or create your account the filtering level screen displays 6 Select the radio button for the filtering level that you want and click the Next button 7 Click the Take me to the status screen button Parental controls are now set up for the router The dashboard shows Parental Controls as enabled ...

Page 38: ... your web browser If Not Shared is shown the default share was deleted and no other share for the root folder exists Click the link to change this setting Read Access and Write Access Shows the permissions and access controls on the network folder All no password the default allows all users to access the network folder The user name account name for All no password is guest The password for admin...

Page 39: ... settings 2 Select any of the following wireless settings Note These settings apply separately to the 2 4 GHz b g n and 5 GHz a n bands Enable Guest Network When this check box is selected the guest network is enabled and guests can connect to your network using the SSID of this profile Enable Wireless Isolation If this check box is selected wireless clients computers or wireless devices that join...

Page 40: ... Internet access 3 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main nonguest SSID 4 Select a security option from the list The security options are described in Security Options Settings on page 31 5 Click the Apply button Your ...

Page 41: ...up Wizard WPS Wizard WAN Setup LAN Setup Quality of Service QoS Setup Some selections on the ADVANCED Home screen are described in separate chapters Guest Network See Chapter 3 NETGEAR genie Basic Settings USB Storage See Chapter 5 USB Storage Security See Chapter 6 Security Administration See Chapter 7 Administration Advanced Setup See Chapter 8 Advanced Settings ...

Page 42: ...Administration menu For more information see View Router Status on page 78 Figure 9 NETGEAR genie ADVANCED home screen Internet Connection Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up To use the Setup Wizard 1 S...

Page 43: ... The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration WPS Wizard The WPS Wizard helps you add a WPS capable client device a wireless device or computer to your network On the client device you need to either press its WPS button or locate its WPS PIN To use the WPS Wizard 1 Select ADVANCED WPS Wizard The Add WPS Client screen displays 2 C...

Page 44: ...he network without entering a password PIN Number To use the PIN method select the PIN Number radio button enter the client security PIN and click the Next button 4 Within two minutes go to the client device and use its WPS software to join the network without entering a password The router attempts to add the WPS capable device The WPS LED on the router blinks green When the router establishes a ...

Page 45: ...espond to a ping from the Internet select this check box Use this only as a diagnostic tool because it allows your router to be discovered Do not select this check box unless you have a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature you can sel...

Page 46: ... of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detect and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering screen Instead of discarding this traffi...

Page 47: ...net communication problems such as the inability to access certain websites frames within websites secure login pages or FTP or POP servers If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applica...

Page 48: ...N side and to act as a DHCP server The router s default LAN IP configuration is LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and should be suitable for most applications If your network requires a different IP addressing scheme you can make the changes in the LAN Setup screen Note If you change the...

Page 49: ... IP subnet mask allows a device to know which other addresses are local to it and which have to be reached through a gateway or router RIP Direction Router Information Protocol RIP allows a router to exchange routing information with other routers This setting controls how the router sends and receives RIP packets Both is the default setting With the Both or Out Only setting the router broadcasts ...

Page 50: ...tion on page 51 Use the Router as a DHCP Server By default the router functions as a DHCP server allowing it to assign IP DNS server and default gateway addresses to all computers connected to the router s LAN The assigned default gateway address is the LAN address of the router The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen Each pool ad...

Page 51: ...on section of the screen click the Add button 3 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 4 Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached Devices screen and paste it here 5 Click the Apply button T...

Page 52: ...ovides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application have to have WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category w...

Page 53: ...u have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen For convenience the QoS Policy table lists many common applications that can benefit from QoS handling QoS for Applications To create a QoS policy for applications 1 Select ADVANCED Setup QoS Setup 2 Select the Enable Internet QoS check box 3 Select one of the following radio button...

Page 54: ...tions and traffic when accessing the Internet The options are Low Normal High and Highest 8 Click the Add button 9 Click the Apply button Fast Track Fast Track allows you to prioritize traffic to devices that are currently connected to the router To prioritize traffic using Fast Track 1 Select ADVANCED Setup QoS Setup 2 Select the Enable Internet QoS check box 3 Select one of the following radio b...

Page 55: ...tion as a Fast Track button Note If you use the WPS button as a Fast Track button you can still use the NETGEAR genie to add a WPS capable client to your network For more information see WPS Wizard on page 43 To change the function of the WPS button 1 Select ADVANCED Setup QoS Setup 2 Select one of the following WPS Fast Track Push Button Toggle radio buttons WPS By default the WPS radio button is...

Page 56: ...ect this radio button and click the Check button 4 Select the QoS Rules radio button 5 Select the QoS by Device radio button 6 If the device to be prioritized appears in the MAC Device List select its radio button The information from the MAC Device List populates the policy name MAC Address and Device Name fields 7 Select the priority from the Priority drop down menu Select the priority that this...

Page 57: ...lick the Edit button The QoS Priority Rules screen displays 4 Select the priority from the Priority drop down menu 5 Click the Apply button Your changes are saved Delete an Existing QoS Policy To delete a QoS policy 1 Select ADVANCED Setup QoS Setup 2 Select the QoS policy you want to delete from the QoS Rules list 3 Click the Delete button 4 Optional Click the Delete All button to delete all of t...

Page 58: ...ces like flash drives or hard drives Do not connect computers USB modems printers CD drives or DVD drives to the router USB port This chapter contains the following sections USB Drive Requirements ReadySHARE Access File Sharing Scenarios Access the USB Storage Device USB Storage Device Network and Access Settings Available Network Folders Specify Approved USB Devices Connect to the USB Drive from ...

Page 59: ...rd drives and flash drives require drivers to be loaded into the Windows computer before the Windows computer can access the USB device Such USB devices do not work with the router ReadySHARE Access Once you have set up your router you can connect any USB storage device and share the contents with other users on your network You can access your USB device in any of the following ways On Windows 7 ...

Page 60: ... sharing site To share files with your friends and family 1 Insert your USB drive into the USB port on the router either directly or with a USB cable Computers on your local area network LAN can automatically access this USB drive using a web browser or Microsoft Networking 2 If you want to specify read only access or to allow access from the Internet see USB Storage Device Network and Access Sett...

Page 61: ...r account has no password On the FTP site the person receiving the files should use the guest user account and enter any password FTP requires that you type something in the password field Be sure to select the FTP via Internet check box in the USB Storage Advanced Settings screen This option supports both downloading and uploading of files Note You can enable the HTTP via Internet option on the U...

Page 62: ...click the Connect button Note If you log in to the router before you connected your USB device you might not see your USB device in the router screens until you log out and then log back in again USB Storage Device Network and Access Settings You can set up the device name workgroups and network folders for your USB device To view or change the USB storage advanced settings 1 Select USB Storage Ad...

Page 63: ...nection Enabled by default this connection allows all users on the LAN to have access to the USB drive HTTP Enabled by default You can type http readyshare routerlogin net shares to access the USB drive HTTP via internet Disabled by default If you select this check box remote users can type http public IP address shares for example http 1 1 10 102 shares or a URL domain name to access the USB driv...

Page 64: ...orage You can click the name shown or you can type it in the address field of your web browser If Not Shared is shown the default share has been deleted and no other share for the root folder exists Click the link to change this setting Read Access and Write Access Shows the permissions and access controls on the network folder All no password the default allows all users to access the network fol...

Page 65: ...eate Network Folder button If the Add a Network Folder screen does not display your web browser might be blocking pop ups If it is change the browser settings to allow pop ups 3 In the Folder field browse and select the folder 4 Fill in the Share Name field 5 In the Read Access list and the Write Access list select the settings that you want ...

Page 66: ...gs 2 Click the Edit button The Edit Network Folder screen displays the same settings shown in the Add a Network Folder screen 3 Change the settings in the fields as needed 4 Click the Apply button Your changes are saved Specify Approved USB Devices For more security you can set up the router to share approved USB devices only You can access this feature from the Advanced Setup menu on the ADVANCED...

Page 67: ...USB device Connect the other USB device and repeat this process Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser you have to use the router s Internet port IP address If you are using Dynamic DNS you can type the DNS name rather than the IP address You can view the router s Internet IP address from the dashboard on the BASIC Home ...

Page 68: ... is guest 3 The directories of the USB drive that your account accesses are displayed for example share partition1 directory1 You can now read and copy files from the USB directory Safely Remove a USB Drive To safely remove a USB disk drive so that no users can access it select USB Storage Basic Settings and click the Safely Remove USB Device button This takes the drive offline ...

Page 69: ...sic firewall features of the router to prevent objectionable content from reaching the computers and other devices connected to your network This chapter includes the following sections Keyword Blocking of HTTP Traffic Block Services Port Filtering Schedule Blocking Security Event Email Notifications ...

Page 70: ...he Schedule screen settings Always Turn on keyword blocking all the time independent of the Schedule screen 3 In the keyword field enter a keyword or domain The keyword list supports up to 32 entries Here are some sample entries Specify XXX to block http www badstuff com xxx html Specify com if you want to allow only sites with domain suffixes such as edu or gov Enter a period to block all Interne...

Page 71: ... appears as the destination port number in the transmitted IP packets For example a packet that is sent with the destination port number 80 is an HTTP web server request The service numbers for many common protocols are defined by the Internet Engineering Task Force IETF at http www ietf org and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from ...

Page 72: ...the Always radio button to enable service blocking If you select Per Schedule specify a time period in the Schedule screen For more information seeSchedule Blocking on page 73 3 Click the Add button The Block Services Setup screen displays 4 From the Service Type list select the application or service to allow or block ...

Page 73: ...ing and ending port numbers If the application uses a single port number enter that number in both fields 7 Select the radio button for the IP address configuration you want to block and enter the IP addresses You can block the specified service for a single computer a range of computers with consecutive IP addresses or all computers on your network 8 Click the Add button Your changes are saved Sc...

Page 74: ...ight savings time check box 4 Click the Apply button Your changes are saved Security Event Email Notifications To receive logs and alerts by email provide your email information in the E mail screen and specify which alerts you want to receive and how often To set up email notifications 1 Select ADVANCED Security E mail The following screen displays 2 Select the Turn E mail Notification On check b...

Page 75: ...6 Optional Select the Send an email notification when a downloading task is finished check box 7 Optional Select the Send Alert Immediately check box Email alerts are sent immediately when someone attempts to visit a blocked site Logs are sent automatically If you select the Weekly Daily or Hourly option and the log fills up before the specified period the log is automatically emailed to the speci...

Page 76: ...d Web Access Manage the Configuration File Change the Password Password Recovery For more information about how to view computers or devices that are currently conected to you network see View Attached Devices on page 34 For information about upgrading or checking the status of your router over the Internet see Remote Management on page 111 For information about monitoring the volume of Internet t...

Page 77: ...and update to the latest firmware for your product if new firmware is available To check for new firmware and updates for your router 1 Select ADVANCED Administration Router Update The following screen displays 2 Click the Check button The router finds new firmware if any is available 3 Click the Yes button The router locates the firmware you downloaded the file ends in img and begins the update W...

Page 78: ... view router status and usage information Select ADVANCED Home or select ADVANCED Administration Router Status The following screen displays Router Information Hardware Version The router model Firmware Version The version of the router firmware It changes if you upgrade the router firmware GUI Language Version The localized language of the user interface LAN Port MAC Address The Media Access Cont...

Page 79: ... the WAN If the value is DHCP Client the router obtains an IP address dynamically from the ISP IP Subnet Mask The IP subnet mask used by the Internet WAN port of the router Domain Name Server The Domain Name Server addresses used by the router A Domain Name Server translates human language URLs such as www netgear com into IP addresses Show Statistics Button You can view the statistics of your rou...

Page 80: ...uired the link Poll Interval The interval at which the statistics are updated in this screen To change the polling frequency enter a time in seconds in the Poll Interval field and click the Set Interval button To stop the polling entirely click the Stop button Connection Status Button You can view the connection status of your router on the Connection Status screen To view the Internet connection ...

Page 81: ...s Settings 2 4 GHz and 5 GHz Figure 10 Wireless settings The following settings are displayed Name SSID The wireless network name SSID used by the router The default names for the 5 GHz network ends in 5G to distinguish it from the 2 4 GHz network Region The geographic region where the router is being used Channel Identifies the operating channel of the wireless port being used The default channel...

Page 82: ...her the radio feature of the router is enabled If this feature is not enabled the Wireless LEDs on the front panel are off Broadcast Name Indicates whether the router is broadcasting its SSID Wireless Isolation Indicates whether computer or wireless devices that join the network can or cannot access each other or access Ethernet device on the network Allow guest to access My Local Network Indicate...

Page 83: ... of the website or news group visited or to which access was attempted Action Whether the access was blocked or allowed To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log immediately click the Send Log button Manage the Configuration File The configuration settings of the router are stored within the router in a configuration fil...

Page 84: ...e that is on a computer on your network A copy of the current settings is saved Restore Configuration Settings To restore configuration settings that you backed up 1 Select ADVANCED Administration Backup Settings 2 Enter the full path to the file on your network or click the Browse button to find the file 3 Select the cfg file 4 Click the Restore button The file is uploaded to the router Upon comp...

Page 85: ... default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 The DHCP is enabled Change the Password This feature allows you to change the default password that is used to log in to the router with the user name admin This is not the same as changing the password for wireless access The label on your router shows your unique wireless network ...

Page 86: ...nd Chrome browsers but not in the Safari browser To set up password recovery 1 Select ADVANCED Administration Set Password 2 Select the Enable Password Recovery check box 3 Select two security questions and provide answers to them 4 Click the Apply button Your changes are saved To recover your password 1 In the address field of your browser type www routerlogin net A login screen displays 2 Click ...

Page 87: ...ations such as remote access from the Internet by IP or domain name This chapter includes the following sections Advanced Wireless Settings Wireless Repeating Function Port Forwarding and Port Triggering Set Up Port Forwarding to Local Servers Set Up Port Triggering Dynamic DNS Static Routes Remote Management Universal Plug and Play Traffic Meter For information about approving a USB device see Sp...

Page 88: ...settings unless you have a specific reason to do so To view the Wireless Settings screen 1 Select ADVANCED Advanced Setup Wireless Settings The following screen displays 2 Enter or change the following settings for the 2 4 GHz and 5 GHz bands Enable Wireless Router Radio You can completely turn off the wireless portion of the wireless router by clearing this check box Select this check box again t...

Page 89: ...tion Length CTS RTS Threshold and Preamble Mode options are reserved for wireless testing and advanced configuration only Do not change these settings Turn off wireless signal by schedule Select this check box to turn off the wireless signal from your router at times when you do not need a wireless connection For example you could turn it off for the weekend if you leave town WPS Settings You can ...

Page 90: ...the wireless router 3 Optional Select the Turn off wireless signal by schedule check box and fill in the fields to specify the times when you do not need a wireless connection For example you could turn off the wireless signal for the weekend if you leave town 4 Click the Apply button Your changes take effect Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from ...

Page 91: ...hedule 6 Click the Apply button View or Change WPS Settings To specify WPS Settings 1 Select ADVANCED Advanced Setup Wireless Settings The Router s PIN field displays the PIN that you use on a registrar for example from the Network Explorer on a Vista Windows computer to configure the router s wireless settings through WPS 2 Optional Select or clear the Disable Router s PIN check box The PIN funct...

Page 92: ...ess which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the wireless device or network interface device If you do not have access to the label you can display the MAC address using the network configuration utilities of the computer You might also...

Page 93: ...k the Apply button To edit a wireless device or delete it from the access list 1 Select ADVANCED Advanced Setup Wireless Settings The Advanced Wireless Settings screen displays 2 In the table select the radio button next to the wireless device that you want to edit or delete 3 Do one of the following Click the Edit button The Edit Wireless Card screen displays a Edit the address information b Clic...

Page 94: ...outer acts as the parent access point bridging traffic to and from the child repeater access point as well as handling wireless and wired local computers To configure this mode you have to know the MAC addresses of the child repeater access point Wireless repeater The router sends all traffic from its local wireless or wired computers to a remote access point To configure this mode you have to kno...

Page 95: ...e same network All LAN devices wired and wireless computers have to be configured to operate in the same LAN network address range as the access points Wireless Repeating Function The Wireless Repeating Function screen allows you to view or change the wireless repeater settings for the router To view the Wireless Repeating Function screen 1 Select ADVANCED Advanced Setup Wireless Repeating The fol...

Page 96: ...ess point that is the base station Wireless Base Station If your router is the base station select this check box Disable Wireless Client Association If your router is the base station selecting this check box means that wireless clients cannot associate with it Only LAN client associations are allowed Repeater MAC Address 1 through 4 If your router is the base station it can act as the parent of ...

Page 97: ...iating with the base station and allow LAN client associations only Leave the check box cleared if you prefer wireless clients to be able to associate with the base station 6 In the Repeater MAC Address 1 through 4 fields enter the MAC address for one or more repeater units If your router is the base station it can function as the parent for up to four other access points 7 Click the Apply button ...

Page 98: ...ings match the base unit exactly The wireless security option has to be set to WEP or None 3 Select ADVANCED Wireless Repeating Function The Wireless Repeating Function screen displays 4 Select the Enable Wireless Repeating Function check box for the frequency you want 5 Select the Wireless Repeater radio button 6 Fill in the Repeater IP Address field This IP address has to be in the same subnet a...

Page 99: ...o features for creating these exceptions port forwarding and port triggering The next sections provide background information to help you understand how port forwarding and port triggering work and the differences between the two Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet your computer sends your router a message containing the source a...

Page 100: ...eturn message contains the following address and port information The web server then sends this reply message to your router Source address The IP address of www example com Source port number 80 which is the standard port number for a web server process Destination address The public IP address of your router Destination port number 33333 5 Upon receiving the incoming message your router checks ...

Page 101: ...puter and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and having observed the destination port number of 6667 your router creates an additional session entry to send any incoming port 113 traffic to your comp...

Page 102: ...public IP address of your router The remote computer composes a web page request message with the following destination information Destination address The IP address of www example com which is the address of your router Destination port number 80 which is the standard port number for a web server process The remote computer then sends this request message through the Internet to your router 2 Yo...

Page 103: ...gered Set Up Port Forwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might want to make a local web server FTP server or game server visible and available to the Internet Use the Port Forwarding screen to configure the router to forward specific incoming protocols to computers on your ...

Page 104: ...r local computer that provides this service 5 Click the Add button The service appears in the list in the screen Add a Custom Service To define a service game or application that does not appear in the Service Name list you have to first determine which port number or range of numbers are used by the application You can usually determine this information by contacting the publisher of the applicat...

Page 105: ...rts clear this check box and specify the internal ports Internal Port Range These are the starting number and ending number for the ports of a computer on the router s local area network LAN These are private ports The router calculates the internal ending port 7 In the Internal IP Address field enter the IP address of your local computer that provides this service 8 Click the Apply button The ser...

Page 106: ...Internet name such as mynetgear dyndns org Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases More than one local computer needs port forwarding for the same application but not simultaneously An application needs to open incoming ports that are different from the outgoing port When port triggering is enabled the router monitors outbound ...

Page 107: ...ble Port Triggering check box if it is selected Note If the Disable Port Triggering check box is selected after you configure port triggering port triggering is disabled However any port triggering configuration information you added to the router is retained even though it is not used 4 In the Port Triggering Timeout field enter a value up to 9999 minutes This value controls the inactivity timer ...

Page 108: ...Starting Port and Ending Port fields 8 Click the Apply button The service appears in the Port Triggering Portmap table Dynamic DNS If your Internet service provider ISP gave you a permanently assigned IP address you can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you ...

Page 109: ...RLs appear in the Service Provider list 3 Select the Use a Dynamic DNS Service check box 4 Select the URL of your Dynamic DNS service provider For example for DynDNS org select www DynDNS org 5 Type the host name or domain name that your Dynamic DNS service provider gave you 6 Type the user name for your Dynamic DNS account This is the name that you use to log in to your account not your host name...

Page 110: ...rwards your request to the company where you are employed and the request is denied by the company s firewall In this case you have to define a static route telling your router that 134 177 0 0 should be accessed through the ISDN router at 192 168 1 100 In this example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gatew...

Page 111: ...metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your changes are saved Remote Management The remote management feature lets you upgrade or check the status of your router over the Internet Note Be sure to change the router s default login pass...

Page 112: ...e allowed range To allow access from any IP address on the Internet select Everyone 4 Specify the port number for accessing the web management interface Normal web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote web management interface Choose a number between 1024 and 65535 but do not use the number of any common service port Th...

Page 113: ...Setup UPnP The UPnP screen displays 2 Select the Turn UPnP On check box By default this check box is selected UPnP or automatic device configuration can be enabled or disabled The default setting for UPnP is disabled If this check box is not selected the router does not allow any device to automatically control the resources such as port forwarding mapping of the router 3 Type the advertisement pe...

Page 114: ...Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device currently accessing the router and which ports internal and external that device has opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 6 Optional To refresh the information in the UPnP Portmap table click the Refresh button Traffic ...

Page 115: ...coming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 5 Optional If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 6 In the Traffic Counter section set the traffic counter to begin at a specific time and date ...

Page 116: ...is disconnected and disabled 8 Click the Apply button The Internet Traffic Statistics section helps you to monitor the data traffic Click the Refresh button to update the Traffic Statistics section Click the Traffic Status button to display more information about the data traffic on your router and to change the poll interval ...

Page 117: ...port site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshoot with the LEDs Cannot Log In to the Router Cannot Access the Internet Changes Not Saved Incorrect Date or Time Wireless Connectivity Wireless Signal Strength Restore the Factory Settings and Password Troubleshoot Your Network Using the Ping Utility ...

Page 118: ...le the corresponding numbered router LAN port LED is lit Wireless Settings Make sure that the wireless settings in the computer and router match exactly For a wirelessly connected computer the wireless network name SSID and wireless security settings of the router and wireless computer need to match exactly If you set up an access list in the Advanced Wireless Settings screen you have to add each ...

Page 119: ...this product If the Power Test LED blinks slowly and continuously the router firmware is corrupted This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware If the error persists you have a hardware problem tFor recovery instructions or help with a hardware problem contact technical support at http support netgear com general contact default aspx Pow...

Page 120: ...ed with the cable or DSL modem This cable could be a standard straight through Ethernet cable or an Ethernet crossover cable Wireless LEDs Are Off If the Wireless LEDs stay off check to see if the Wireless On Off button on the router was pressed This button turns the wireless radios in the router on and off The Wireless LEDs are lit when the wireless radio is turned on Push N Connect WPS Button Bl...

Page 121: ... and the password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network consider replacing the existing router instead NETGEAR does not support such a configuration If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in you...

Page 122: ...S server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration reboot your computer and verify the DNS that address You can configure your computer manually with DNS addresses as expla...

Page 123: ...r s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer Your computer might not have the router configured as its default gateway Reboot the computer and verify that the router address www routerlogin net is listed by your computer as the default gateway address You might be running login ...

Page 124: ...creen select the Automatically adjust for daylight savings time check box Wireless Connectivity If you are having trouble connecting wirelessly to the router try to isolate the problem Does the wireless device or computer that you are using find your wireless network If not check the Wireless LEDs on the front of the router They should be lit If they are not you can press the WiFi On Off button on...

Page 125: ... should contact technical support at http www netgear com support Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network by using the ping utility in your computer or workstation Test the LAN Path to Your Rout...

Page 126: ...ote device such as your ISP DNS server If the path is functioning correctly replies as shown in the previous section are displayed If you do not receive replies Check that your computer has the IP address of your router listed as the default gateway If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Verify that the ...

Page 127: ...127 A A Supplemental Information This appendix cover the following topics Factory Settings Technical Specifications ...

Page 128: ...case sensitive admin Login password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed 10 100 Mbps Autosensing Local network LAN LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Allow a registrar to configure this router Enabled DHCP starting IP address 192 168 1 2 DHCP ending...

Page 129: ...to 5 GHz 153 P 149 S until region selected Operating mode 2 4 GHz b g n Up to 145 Mbps 5 0 GHz a n Up to 300 Mbps Data rate Best Output power Full Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput varies Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual...

Page 130: ...LAN 10BASE T or 100BASE Tx RJ 45 WAN 10BASE T or 100BASE Tx RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard See the footnote for the previous table Radio data rates Auto Rate Sensing Data encoding standards IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802 11g IEEE 802 11b 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Maximum computers per wireless network Limited by th...

Page 131: ...itzerland This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any use...

Page 132: ...tion of other channels is not possible Pour les produits disponibles aux États Unis Canada du marché seul le canal 1 à 11 peuvent être exploités Sélection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doit pas être co localisés ou fonctionnement en associatio...

Page 133: ...nment This equipment should be installed and operated with minimum distance 20cm between the radiator your body NOTE IMPORTANTE Déclaration d exposition aux radiations Cet équipement est conforme aux limites d exposition aux rayonnements IC établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et...