NETGEAR Nighthawk RAX28, User Manual

Page 1: ...User Manual Nighthawk AX5 AX2200 5 Stream WiFi Router Model RAX28 NETGEAR Inc 350 E Plumeria Drive December 2021 San Jose CA 95134 USA 202 12588 01...

Page 2: ...egulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply For N...

Page 3: ...ur router with the Nighthawk app 21 Change the language 22 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 24 Manually set up the Internet connection 24 Specify an Internet conn...

Page 4: ...e the DHCP server feature in the router 58 Manage reserved LAN IP addresses 59 Reserve an IP address 59 Edit a reserved IP address 60 Delete a reserved IP address entry 60 Use the WPS Wizard for WiFi...

Page 5: ...about the router and the Internet and WiFi settings 96 Display the statistics of the Internet port 97 Check the Internet connection status 98 View and manage logs of router activity 99 View devices c...

Page 6: ...ecify VPN service in the router 125 Install OpenVPN software 126 Install OpenVPN Software on Your Windows Computer 126 Install OpenVPN software on your Mac computer 129 Install OpenVPN software on an...

Page 7: ...outer is powered on 149 LEDs never turn off 149 Power LED is off or blinking 150 Internet or Ethernet LAN port LEDs are off 150 WiFi LED is off 150 You cannot log in to the router 151 You cannot acces...

Page 8: ...sections Unpack your router Top panel LEDs and buttons Rear panel Router label Position your router Wall Mount Your Router Cable your router For more information about the topics covered in this manua...

Page 9: ...Unpack your router Your package contains a router power adapter and an Ethernet cable Figure 1 Package contents User Manual 9 Hardware Setup Nighthawk AX5 AX2200 5 Stream WiFi Router...

Page 10: ...utton was pressed Off Power is not supplied to the router Power LED Solid white The Internet connection is ready Solid amber The router detected an Ethernet cable connection to the modem Blinking whit...

Page 11: ...rt Ethernet LEDs for ports 1 4 Solid white A USB device is connected and is ready Blinking white A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked t...

Page 12: ...nector Connect the power adapter that came in the product package to the DC power connector 4 Power On Off button Press the Power On Off button to provide power to the router 5 Reset button Pressing t...

Page 13: ...the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within...

Page 14: ...ght limit the range of your WiFi The thickness and number of walls the WiFi signal passes through can limit the range Other WiFi access points in and around your home might affect your router s signal...

Page 15: ...the router To wall mount your router 1 Drill holes in the wall where you want to wall mount your router 2 Insert wall anchors in the holes 3 Insert screws into the wall anchors leaving 3 16 inch 0 5 c...

Page 16: ...to the yellow Internet port on the router Note If your Internet connection does not require a modem connect your main Ethernet cable to the yellow Internet port on the router 3 Connect the power adap...

Page 17: ...hernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the router network Types of logins Use a...

Page 18: ...ocal area network LAN Connect to the router WiFi network You can connect WiFi enabled devices to the router WiFi network using the router WiFi network name and password To connect to the WiFi network...

Page 19: ...Fi password Your router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the router label NETGEAR account login The free NETGEAR account that you need...

Page 20: ...powered on 2 Make sure that your computer or mobile device is connected to the router with an Ethernet cable wired or over WiFi with the preset security settings listed on the label Note If you want t...

Page 21: ...ttings for the router later you can use a browser to log in to the router web interface To log in to the router 1 Launch a web browser from a computer or mobile device that is connected to the router...

Page 22: ...oad on your mobile device 3 Launch the Nighthawk app 4 Follow the instructions that display in the app to install your router and connect to the Internet Change the language By default the language th...

Page 23: ...to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following s...

Page 24: ...IC Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manuall...

Page 25: ...omatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connec...

Page 26: ...gin section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave you Th...

Page 27: ...ses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Y...

Page 28: ...following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use auto detect for an IPv6...

Page 29: ...to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on...

Page 30: ...er the IPv6 address If no address is acquired the field displays Not Available 6 Select a Remote 6to4 Relay Router radio button Auto Your router uses any remote relay router that is available on the I...

Page 31: ...login net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and pas...

Page 32: ...the router Note If you do not specify the DNS servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page See Manually set up the Internet...

Page 33: ...he IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If...

Page 34: ...router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In...

Page 35: ...s when you log in If your ISP requires your full email address type it in this field 7 In the Password field enter the password for the ISP connection 8 In the Service Name field enter a service name...

Page 36: ...the Internet Connection Type menu select Auto Config The page adjusts The router automatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the IPv6 a...

Page 37: ...interface If you do not specify an ID here the router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the ro...

Page 38: ...5 From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router det...

Page 39: ...10 Click the Apply button Your settings are saved Manage the MTU size The maximum transmission unit MTU is the largest data packet a network device transmits MTU concepts When one network device commu...

Page 40: ...mon MTU sizes and applications Table 2 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value f...

Page 41: ...ANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings are saved User Manual 41 Specify Your Internet Settings N...

Page 42: ...unwanted intrusions from the Internet This chapter contains the following sections Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network a...

Page 43: ...ked list 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We reco...

Page 44: ...onnected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified t...

Page 45: ...tuation sites with domain suffixes such as edu and gov are still allowed Enter a period to block all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword list Th...

Page 46: ...vices To block the services all the time select the Always radio button To block the services based on a schedule select the Per Schedule radio button For information about how to specify the schedule...

Page 47: ...the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first tim...

Page 48: ...Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address of the...

Page 49: ...edule blocking 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name...

Page 50: ...r name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail The E mail page displays 5 Select the Turn E mail Notification On check box 6 In the Send to This...

Page 51: ...ocked site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time menu...

Page 52: ...addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify basic WiFi settings Change the WiFi mo...

Page 53: ...Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows...

Page 54: ...he firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming t...

Page 55: ...ter admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page d...

Page 56: ...me page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the router The IP add...

Page 57: ...dresses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of...

Page 58: ...router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN...

Page 59: ...or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is th...

Page 60: ...the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5...

Page 61: ...k using WPS on page 18 for more information To use the WPS Wizard to connect to the WiFi network 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter...

Page 62: ...en you change the SSID or other WiFi security settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To specify...

Page 63: ...nel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 9 Click the Apply button Your settings are saved If you connected wirelessly to the network and...

Page 64: ...to join the network but limits 802 11ax and 802 11n devices to functioning at up to 286 Mbps Up to 600 Mbps This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network and allows...

Page 65: ...ws 802 11ax 802 11n 802 11g and 802 11b devices to join the network but limits 802 11ax and 802 11n devices to functioning at up to 54 Mbps Up to 145 Mbps This mode allows for reduced interference wit...

Page 66: ...assword that you use to log in to the router Your router comes with preset WPA3 WPA2 or WPA security We recommend that you use the preset security but you can change the settings Do not disable the pr...

Page 67: ...port only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security WPA PSK TKIP WPA2 PSK AES This security type enables WiFi devices that support either WPA or WPA2 to...

Page 68: ...5G_Guest By default these networks are configured as open networks without security but are disabled You can enable one or both networks You can also change the SSIDs for these networks To set up a g...

Page 69: ...K AES security to allow 802 11n devices to connect to the 2 4 GHz or 5 GHz guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK TKIP W...

Page 70: ...n them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch a web browser from a computer or mobile device...

Page 71: ...nd password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adjusts...

Page 72: ...tting Get dynamically from existing router The other router on the network assigns an IP address to this router while it is in AP mode Use fixed IP settings on this device not recommended Use this set...

Page 73: ...r s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address transl...

Page 74: ...you are subscribed to IPTV service the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent be...

Page 75: ...u must select at least one Ethernet port or wireless network You can select more than one port 10 Click the Add button The VLAN tag group is added 11 Click the Apply button Your settings are saved Set...

Page 76: ...Select a Wired Ports check box or a Wireless check box Wired Ports If your device is connected to an Ethernet port on the router select the Wired Ports check box that corresponds to the Ethernet port...

Page 77: ...r to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addre...

Page 78: ...Address Enter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the router Metric Enter a number from 2 through 15 This value represents the number of rout...

Page 79: ...ogged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio butto...

Page 80: ...t MU MIMO improves performance when many WiFi clients that are MU MIMO capable transfer data at the same time For MU MIMO to function WiFi clients must support MU MIMO and they must be connected to a...

Page 81: ...g AX WiFi is enabled by default To enable or disable AX WiFi 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login wi...

Page 82: ...ent room such as the room where your home entertainment center is located Use Ethernet cables to connect the router in bridge mode to your Smart TV DVR game console or other device To enable bridge mo...

Page 83: ...work name SSID c In the Security Options section select a radio button d If the Password Network Key field displays type the WiFi password network key that you use to connect wirelessly to the other r...

Page 84: ...ideo streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic m...

Page 85: ...et A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password a...

Page 86: ...net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password...

Page 87: ...e Apply button Your settings are saved Improve network connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network...

Page 88: ...ive for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the adv...

Page 89: ...e user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS...

Page 90: ...assword is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup page displays 5...

Page 91: ...sword View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View...

Page 92: ...t is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you speci...

Page 93: ...a computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one...

Page 94: ...ssword are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new pas...

Page 95: ...n recover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin...

Page 96: ...and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicate...

Page 97: ...Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Sta...

Page 98: ...ction Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP addres...

Page 99: ...ogged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The...

Page 100: ...ified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wire...

Page 101: ...ownload only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and en...

Page 102: ...on settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and...

Page 103: ...pting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the sett...

Page 104: ...etgear com home apps services nighthawk app Turn off the router LEDs The LEDs on the front panel of the router indicate activities and behavior You can turn off all LEDs except the Power LED To turn o...

Page 105: ...assword is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings The NTP...

Page 106: ...ons ReadySHARE Storage Media Server The Media Server Settings page displays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Media S...

Page 107: ...scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings Use the Reset button CAUTION This process eras...

Page 108: ...e BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When the r...

Page 109: ...drive or DVD drive to a USB port on the router The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the r...

Page 110: ...t2 Ext3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses...

Page 111: ...tomatically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB stor...

Page 112: ...s a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two min...

Page 113: ...cified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings...

Page 114: ...o access the network folder The password for admin is the same one that you use to log in to the router Folder Name The full path of the network folder Volume Name The volume name from the storage dev...

Page 115: ...the name of the share 10 From the Read Access menu and the Write Access menu select the settings that you want All no password the default allows all users to access the network folder The other optio...

Page 116: ...vice from the router USB port log in to the router and take the USB storage device offline To remove a USB storage device safely 1 Launch a web browser from a computer or mobile device that is connect...

Page 117: ...7 Physically disconnect the USB storage device User Manual 117 Share USB Storage Devices Attached to the Router Nighthawk AX5 AX2200 5 Stream WiFi Router...

Page 118: ...se the Internet to access a USB device that s connected to a USB port on the router when you re not home This chapter contains the following sections Set up and manage Dynamic DNS Set up FTP access th...

Page 119: ...N IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP access...

Page 120: ...FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 121 2 Make sure that your Internet connection is working Your router must use a direct...

Page 121: ...6 From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The host...

Page 122: ...he Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user name of...

Page 123: ...B storage devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer that i...

Page 124: ...N This chapter explains how to set up and use VPN access The chapter contains the following sections Set up a VPN connection Specify VPN service in the router Install OpenVPN software Use a VPN tunnel...

Page 125: ...ount the VPN can use that IP address to connect to your home network Specify VPN service in the router You must specify the VPN service settings in the router before you can use a VPN connection To sp...

Page 126: ...on each Windows computer Mac computer iOS device or Android device that you plan to use for VPN connections to your router Install OpenVPN Software on Your Windows Computer You must install this soft...

Page 127: ...the For Windows button to download the OpenVPN configuration files 8 Visit https openvpn net community downloads to download the OpenVPN client utility 9 In the Windows Installer section of the page...

Page 128: ...he check boxes selected as shown and click the Next button 14 To specify the destination folder click the Browse button and select a destination folder 15 Click the Install button User Manual 128 Use...

Page 129: ...ct Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Select the local area...

Page 130: ...ps tunnelblick net index html to download the OpenVPN client utility for Mac OS X 9 Download and install the file 10 Unzip the configuration files that you downloaded and copy them to the folder where...

Page 131: ...Select the OpenVPN Connect app to open the ovpn file For more information about using OpenVPN on your iOS device visit http www vpngate net en howto_openvpn aspx ios Install OpenVPN software on an An...

Page 132: ...d install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote route...

Page 133: ...ortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN ico...

Page 134: ...y in the Media Devices and Network Infrastructure sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the remote router icon Use VPN to access...

Page 135: ...6 Scroll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connection inst...

Page 136: ...only to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configuratio...

Page 137: ...4 When the VPN connection is established launch your Internet browser User Manual 137 Use VPN to Access Your Network Nighthawk AX5 AX2200 5 Stream WiFi Router...

Page 138: ...You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage port for...

Page 139: ...server computer a reserved IP address See Manage reserved LAN IP addresses on page 59 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www r...

Page 140: ...dmin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwa...

Page 141: ...rk 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in T...

Page 142: ...server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a...

Page 143: ...Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application mu...

Page 144: ...ton 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address...

Page 145: ...enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the applicat...

Page 146: ...erver sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 W...

Page 147: ...eck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the route...

Page 148: ...are connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile d...

Page 149: ...es verify the following The Power LED is lit The Internet LED is lit The WiFi LED is lit unless you turned off the WiFi radio You can use the LEDs on the front panel of the router for troubleshooting...

Page 150: ...rnet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made check the following Make sure that the Ethernet cable connections are secure at the router and at the modem or compu...

Page 151: ...dress of your computer or mobile device is in the range of 192 168 1 2 to 192 168 1 254 If the IP address of your computer or mobile device is shown as 169 254 x x the computer or mobile device could...

Page 152: ...ogged in The user name and password are case sensitive The BASIC Home page displays 5 Click the ADVANCED tab The ADVANCED Home page displays 6 Check to see that an IP address is shown for the Internet...

Page 153: ...log you in to the Internet you no longer need to run that software after installing your router Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable to lo...

Page 154: ...s back on If you disabled the router s SSID broadcast then your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled Does your WiFi devi...

Page 155: ...the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly on...

Page 156: ...ntrol Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask...

Page 157: ...13 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings on page 158 Technical Specifications on page 159 157...

Page 158: ...com or www routerlogin net User login URL Router login admin User name case sensitive password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN M...

Page 159: ...onstruction and network overhead lower actual data throughput rate Technical Specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPn...

Page 160: ...ding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per wireless network WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA3 PSK WPA WPA...