NETGEAR Orbi Pro Satellite, User Manual

Page 1: ...User Manual Orbi Pro Ceiling Satellite Model SRC60 NETGEAR Inc 350 E Plumeria Drive March 2019 San Jose CA 95134 USA 202 11917 01...

Page 2: ...information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply Do not use this device ou...

Page 3: ...ng Satellite Update the Orbi Pro Ceiling Satellite and Orbi Pro router firmware 20 Check for firmware updates 20 Manually update firmware 21 Manually update the satellite firmware 21 Manually update t...

Page 4: ...Network disruption occurs when you use link aggregation 35 Appendix A Supplemental Information Factory settings 37 Technical specifications 38 4 Orbi Pro Ceiling Satellite...

Page 5: ...lowing sections Supported Orbi Pro routers and satellites Package contents Hardware overview Mount the satellite on a drop ceiling or wall Sync your satellite with your Orbi Pro router Set up your Orb...

Page 6: ...Router RBR20 and the Orbi Tri Band Cable Modem Router CBR40 do not support the Orbi Pro Ceiling Satellite Package contents Your package contains the items that are shown in the following figure 1 2 3...

Page 7: ...ceiling mounting or wall mounting 5 Two tall screws and anchors The screws and anchors are used to attach the plastic mount to a wall Hardware overview The following figure shows the top panel facing...

Page 8: ...nnect the 12V 2 5A power adapter that is in the package 4 LAN 1 PoE port This port supports both an Ethernet backhaul connection and an optional PoE connection to a device that can provide 802 3at PoE...

Page 9: ...page 34 Solid red The firmware is corrupted For more information see The Power LED is blinking red on page 34 Blinking red Power is not supplied Off LED Bar The LED bar is located to the right of the...

Page 10: ...o the router enable the Sync button and repeat the sync process For more information see Enable the Sync button on page 23 Pulsing magenta Satellite label The satellite label shows the WiFi network na...

Page 11: ...Mount the satellite on a drop ceiling To mount the satellite on a drop ceiling 1 Slide the T bar partially into the metal bracket 2 Attach the metal bracket to the ceiling bar 3 Push the T bar over t...

Page 12: ...ach the plastic mount to the metal bracket 6 Slide the satellite onto the plastic mount 7 Use the retaining clip to lock the satellite into place 8 Cable the satellite to your network User Manual 12 O...

Page 13: ...lastic mount on the wall 2 Mark the wall where the two mounting holes are 3 If needed drill holes 4 Use the two wall anchors and tall screws to attach the plastic mount to the wall 5 Slide the satelli...

Page 14: ...nterface to sync your satellite Sync your satellite using the Sync button After your satellite syncs with your Orbi Pro router the satellite s Sync button is disabled for security reasons If you press...

Page 15: ...es not light check the power source or the PoE switch If the Power LED lights red the power is not at the required 802 3at PoE level Make sure that you use an 802 3at PoE switch and not an 802 af PoE...

Page 16: ...web interface You can use the Orbi Pro router web interface not the satellite web interface to add a satellite to your Orbi network To add a satellite to your Orbi network using the router web interfa...

Page 17: ...interface 11 Wait for the satellite to sync with the router The LED bar on the satellite lights pulsing white while it attempts to sync with your router It might take about six minutes for your satel...

Page 18: ...AR Orbi app does not support the Orbi Pro Ceiling Satellite To find the NETGEAR Insight app search for NETGEAR Insight in the Apple App Store or Google Play Store Then launch the NETGEAR Insight app o...

Page 19: ...er contains the following sections Update the Orbi Pro Ceiling Satellite and Orbi Pro router firmware Enable the Sync button Turn the satellite LEDs on or off Change the satellite device name View sat...

Page 20: ...logged in to the router web interface The user name and password are case sensitive For more information see the user manual for your Orbi Pro router which you can download by visiting https www netge...

Page 21: ...ite firmware on page 21 3 Update the firmware on your Orbi Pro router For more information see Manually update the router firmware on page 22 Manually update the satellite firmware We recommend that y...

Page 22: ...nu icon at the left of the pop up window Manually update the router firmware We recommend that you update the router s firmware after you update your satellite s firmware To manually update your route...

Page 23: ...your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you l...

Page 24: ...router web interface The user name and password are case sensitive For more information see the user manual for your Orbi Pro router which you can download by visiting https www netgear com support d...

Page 25: ...gged in to the router web interface The user name and password are case sensitive For more information see the user manual for your Orbi Pro router which you can download by visiting https www netgear...

Page 26: ...This section displays the satellite IP address The router assigns the satellite an IP address when it joins the network MAC Address This section displays the satellite MAC address The unique MAC addre...

Page 27: ...in to the router web interface The user name and password are case sensitive For more information see the user manual for your Orbi Pro router which you can download by visiting https www netgear com...

Page 28: ...figuration is reset to factory default settings When the reset is complete the satellite reboots This process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interr...

Page 29: ...l Protocol LACP on the two Ethernet ports that you intend to use for the LAG connection to the satellite CAUTION To prevent a network loop configure the switch ports before connecting them to the sate...

Page 30: ...ation If you need help with your Orbi Pro router see your Orbi Pro router s manual user manual You can view your router s manual at https www netgear com support download default aspx This chapter con...

Page 31: ...r the cache of your browser Access orbilogin com from a different browser such as Google Chrome or Mozilla Firefox If you changed your router s IP address enter your new IP address instead of orbilogi...

Page 32: ...ing the sync process After you successfully sync the router and the satellite move the satellite to a different location To sync your satellite using the Sync button on both the Orbi Pro router and th...

Page 33: ...try again Magenta 6 Do one of the following The sync failed If the sync failed try to sync again by repeating Step 4 and Step 5 If the sync keeps failing try a different location or position The sync...

Page 34: ...lites With daisy chain networking your satellites can connect to each other or to the router depending on which connection is best The Power LED is blinking red If the Power LED is blinking red the fi...

Page 35: ...gation If network disruption occurs when you use link aggregation check the following Make sure that the switch that you are using can support link aggregation Make sure that you configured link aggre...

Page 36: ...A Supplemental Information This appendix covers the following topics Factory settings Technical specifications 36...

Page 37: ...et connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 250 LAN IP address Local network LAN 255 255 255 0 Subnet mask Disabled The DHCP server of the Orbi Pro router issues IP addresses DHCP...

Page 38: ...11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual dat...

Page 39: ...ypically 50 70 nodes 2 4 GHz 127 5 GHz front haul 127 Maximum number of computers per wireless network 2 4 GHz 2 412 2 462 GHz 5 GHz lower band 5 18 GHz 5 24 GHz 5 GHz upper band 5 745 GHz 5 825 GHz O...