The Router and Satellite Do Not Sync
If you are experiencing difficulty syncing the router and the satellite, we recommend
that you move the satellite into the same room as the router during the sync. Then move
the satellite to a different location.
To sync the router and the satellite:
1. Place the satellite in the same room as the Orbi router.
Use this satellite location only during the sync process.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
4. Wait for the satellite’s bottom Light LED to light solid white.
5. Press the Sync button on the router and then within two minutes, press the Sync
button on the satellite.
The satellite’s bottom Light LED pulses white, then lights one of the following colors
for about three minutes, and then turns off:
•
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•
Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
6. Move the satellite outdoors.
7. Connect the satellite to a power source.
8. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
The satellite’s ring LED pulses white, then lights one of the following colors for about
three minutes and then turns off:
•
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•
Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
User Manual
30
Troubleshooting
Orbi Outdoor Satellite
