NETGEAR RBRE960B, User Manual

Page 1: ...User Manual Orbi Quad Band Mesh WiFi 6E System Orbi WiFi 6E Router Model RBRE960B Orbi WiFi 6E Satellite Model RBSE960B NETGEAR Inc 350 E Plumeria Drive April 2022 San Jose CA 95134 USA 202 12573 03 ...

Page 2: ... Privacy Policy visit https www netgear com about privacy policy By using this device you are agreeing to NETGEAR s Terms and Conditions at https www netgear com about terms and conditions If you do not agree return the device to your place of purchase within your return period Do not use this device outdoors Applicable to 6 GHz devices only Only use the device indoors The operation of 6 GHz devic...

Page 3: ...tes 18 Chapter 2 Connect to the Network and Access the Router Connect to the network 21 Wired connection 21 WiFi connection 21 WiFi connection using WPS 22 Types of logins 22 Set up and manage with the NETGEAR Orbi app 23 Use a web browser to access the router 23 Use the automatic Internet setup option 24 Log in to the Orbi router web interface 25 Change the language 26 Chapter 3 Specify Your Inte...

Page 4: ... 53 Chapter 5 Specify Network Settings About the WiFi networks 57 Manage the settings for the main WiFi network 58 Enable or disable the AX feature for the 2 4 GHz or 5 GHz radio band 58 Change the name of the main WiFi network 59 Change the 2 4 GHz 5 GHz or 6 GHz WiFi channel 60 Change the WiFi password or security option for the main WiFi network 61 Manage WiFi settings for the 6 GHz only WiFi n...

Page 5: ... 85 Change the CTS RTS threshold and preamble mode for a radio 86 Change the Transmission Power Control 88 Use the router as a WiFi access point only 88 Set up router mode 90 Generate a new backhaul password 90 Improve network connections with Universal Plug and Play 91 Set up a bridge for a port group or VLAN tag group 92 Set up a bridge for a port group 92 Set up a bridge for a VLAN tag group 93...

Page 6: ...Add a custom port forwarding service 118 Edit a port forwarding service 119 Delete a port forwarding entry 120 How the router implements the port forwarding rule 120 Application example Make a local web server public 121 Manage port triggering 121 Add a port triggering service 122 Disable port triggering or change the time out period 123 Application example Port triggering for Internet Relay Chat ...

Page 7: ...1 Troubleshoot your network using the ping utility 142 Test the LAN path to your router 142 Test the path from your computer to a remote device 143 Appendix A Factory Settings and Technical Specifications Factory settings 146 Factory settings for Orbi router model RBRE960B 146 Factory settings for Orbi satellite model RBSE960B 148 Technical specifications 150 Technical specifications for Orbi rout...

Page 8: ...lite from the Orbi router web interface This chapter contains the following sections What is WiFi 6E Orbi router overview Orbi satellite overview Router and satellite labels Connect your router Place your Orbi satellite Sync your Orbi satellite with your Orbi router Set up your satellite with a wired connection to your router For more information about the topics covered in this manual visit the s...

Page 9: ...is means that on 6 GHz the WiFi network does not need to slow down to accommodate legacy devices Fewer devices more spectrum and more bandwidth means less interference and network congestion WiFi 6E devices can support the most bandwidth heavy low latency applications without competing for bandwidth Improved security Wi Fi Protected Access WPA 3 is mandatory for all Wi Fi 6 Certified devices opera...

Page 10: ...Internet port Connect your modem to this port and get up to 10 Gbps Internet speeds 4 2 5G Ethernet port This Ethernet port provides a wired connection speed of up to 2 5 Gbps You can use an Ethernet cable to connect this port to the 2 5G Ethernet port on the satellite to create a wired backhaul connection For more information see Set up and sync an Orbi satellite over a wired connection on page 1...

Page 11: ...6 Orbi router LED behavior The Orbi router has an LED on the front and a Power LED on the back The following table describes the LED behavior for the router s Power LED Table 1 Power LED behavior Description LED color Power is on Solid green The router is restarting Solid amber The router s firmware is resetting to its factory default settings Blinking amber The router s firmware is corrupted Blin...

Page 12: ...e features and LED behavior Orbi satellite hardware features The following figures shows the Orbi satellite hardware features Figure 2 Orbi satellite front and back views 1 Satellite LED Use the LED on the front of the router to determine its status For more information about the LED behavior see Orbi satellite LED behavior on page 13 2 Sync button Use the Sync button to connect the satellite to t...

Page 13: ...e Press the Reset button for less than five seconds The Power LED lights solid amber and the satellite restarts Reset the satellite to its factory default settings Press and hold the Reset button until the Power LED starts blinking amber The satellite resets and returns to its factory settings For information about the factory settings see Factory settings on page 146 Orbi satellite LED behavior T...

Page 14: ... amber The satellite failed to sync with the router Solid magenta The satellite synced with the router and is working normally Off Router and satellite labels The Orbi router and satellite labels shows the router s or satellite s MAC address and serial number The label also includes a QR code you can scan during setup to connect to the Orbi setup network The labels are located on the bottom of the...

Page 15: ...y 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the Ethernet cable that came with your router Note If both your ISP and modem support a speed that is higher than 1 Gbps for example 2 5 Gbps 5 Gbps or 10 Gbps we recommend that you use the Category Cat 6 Ethernet cable that came in the box A ...

Page 16: ...r Orbi router is preset to automatically find and sync to your Orbi router s WiFi signal To sync your satellite 1 Place your satellite For more information see Place your Orbi satellite on page 16 2 Connect the satellite to a power source The satellite LED pulses white The satellite automatically finds the Orbi router s WiFi signal and attempts to sync to the Orbi router The satellite LED lights o...

Page 17: ... an Ethernet cable to connect your satellite to your router If your home has built in Ethernet outlets in the rooms and the cables lead into the same physical network you can also connect both your Orbi router and Orbi satellite to the Ethernet outlets and let them sync To set up and sync your Orbi satellite over a wired connection 1 Place your satellite in the room where you want WiFi service 2 C...

Page 18: ...lights blue for about three minutes and then turns off Blue indicates that the router and satellite successfully synced and the wired connection between the router and satellite is good Ethernet backhaul connections for multiple satellites Your Orbi satellite automatically connects over WiFi to your Orbi router or another Orbi satellite to create a WiFi backhaul connection or you can use an Ethern...

Page 19: ...i satellites to your Orbi router using a daisy chain topology to create an Ethernet backhaul connection Internet Router Modem Satellite 1 Satellite 2 Figure 4 Daisy chain topology Satellite 1 connected to router and satellite 2 connected to satellite 1 The following figure shows how to connect your Orbi satellites to your Orbi router through an Ethernet switch Switch Internet Router Modem Satellit...

Page 20: ...Network and Access the Router This chapter contains the following sections Connect to the network Types of logins Set up and manage with the NETGEAR Orbi app Use a web browser to access the router Change the language 20 ...

Page 21: ...or the first time you can connect to the router s WiFi network by scanning the QR code on your router with the camera app on your mobile device To scan the QR code with your camera app your mobile device must have iOS version 11 or later or Android version 10 or later You can also manually find and select the Orbi router s WiFi network from your WiFi enabled computer or mobile device To find and s...

Page 22: ...ch login to use when Types of logins ISP login The login that your Internet service provider ISP gave you logs you in to your Internet service Your service provider gave you this login information in a letter or some other way If you cannot find this login information contact your service provider WiFi network name and network key Your router and satellite are preset with the same WiFi network nam...

Page 23: ...bi app 1 Download the NETGEAR Orbi app on your mobile device 2 On your mobile device open the WiFi connection manager 3 Locate and connect your mobile device to your Orbi WiFi network Your preset Orbi WiFi network and password displays on the Orbi router label You can change the WiFi credentials after the setup 4 Launch the Orbi app and follow the setup instructions Use a web browser to access the...

Page 24: ...s the Internet When you start an Internet application your router automatically logs you in Installation and basic setup takes about 15 minutes to complete To automatically set up your router 1 Power on your router 2 Make sure that your WiFi enabled computer or mobile device is connected to the router with an Ethernet cable wired or wirelessly with the preset WiFi security settings listed on the l...

Page 25: ...verify that you are using the correct configuration information See Troubleshooting on page 136 If problems persist register your NETGEAR product and contact NETGEAR technical support Log in to the Orbi router web interface When you log in to the Orbi the browser displays the router web interface You can use the router web interface to change the router or satellite settings To log in to your Orbi...

Page 26: ...and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 In the upper right corner select a language from the menu 5 When prompted click the OK button to confirm this change The page refreshes with the language that you selected User Manual 26 Connect to the Network ...

Page 27: ...tion is to allow Orbi to detect the Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Manually set up the Internet connection Manage an IPv6 Internet connection Change the MTU size 27 ...

Page 28: ...ect Internet The Internet Setup page 5 Leave the Does your Internet connection require a login No radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections in this page the default settings usually wor...

Page 29: ...er String option 60 field enter the enter the vendor class identifier VCI string as indicated by your ISP If your ISP did not provide you with a VCI string leave this field blank 12 In the Client Identifier String option 61 field enter the client identifier client ID string as indicated by your ISP If your ISP did not provide you with a client ID string leave this field blank 13 Click the Apply bu...

Page 30: ...nternet login time out in the Idle Timeout In minutes field type the number of minutes This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out 12 Select an Internet IP Address radio button Get Dynamic IP Address From Router Your ISP uses DHCP to assign your IP address Your ISP automatically a...

Page 31: ...quartets that are separated by colons You can reduce any four digit group of zeros within an IPv6 address to a single zero or omit it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router...

Page 32: ...v6 pass through Internet connection on page 37 Set up an IPv6 fixed Internet connection on page 37 Set up an IPv6 DHCP Internet connection on page 39 Set up an IPv6 PPPoE Internet connection on page 40 Set up an IPv6 6rd tunnel Internet connection on page 42 6 Click the Apply button Your settings are saved Use auto detection for an IPv6 Internet connection To set up an IPv6 Internet connection thr...

Page 33: ...he IPv6 address If no address is acquired the field displays Not Available 6 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN ...

Page 34: ...icated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6...

Page 35: ...the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 12 Click the Apply button Your settings are saved Set up an IPv6 6to4 tunnel Internet connection The remote relay router is the device to which your router creates a ...

Page 36: ...r ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not suppo...

Page 37: ...you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Pass Through The page adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set up an IPv6 fixed Internet connection To set up a fixed IPv6 Internet connection 1 Launch a w...

Page 38: ...ternet Setup page See Manually set up the Internet connection on page 28 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network 8 Optional...

Page 39: ...the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 Optional ...

Page 40: ...ction enables RIP Next Generation RIPng on IPv6 Internet connections RIPng is an extension of Routing Information Protocol RIP that supports IPv6 11 Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 1...

Page 41: ...r email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Earthlink and Deutsche Telekom require that you use your full email address when you log in If your ISP requires your full email address type it in this field b In the Password field enter the password for the IPv6 PPPoE ISP connection c In the Service Name field enter a service...

Page 42: ...ng a service provider s IPv4 network 6rd uses the service provider s own IPv6 address prefix This limits the operational domain of 6rd to the service provider s network and is under direct control of the service provider The IPv6 service provided is equivalent to native IPv6 The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the ...

Page 43: ...usts to display the correct settings in this section Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 Select an IPv6 Domain Name Server DNS Address radio bu...

Page 44: ...h many devices along the way If a device in the data path uses a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Leave the MTU unchanged unless one of these situations o...

Page 45: ...ed If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 5 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use P...

Page 46: ...s the following sections Manage NETGEAR Armor Allow or block access to your network Manage network access control lists Use keywords to block Internet sites Delete keywords that are used to block Internet sites Avoid blocking on a trusted computer Block services from the Internet Schedule when to block Internet sites and services Set up security event email notifications 46 ...

Page 47: ...Orbi app you can use access control in the router web interface to allow or block access to your network To set up access control 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you l...

Page 48: ...n 8 To view a list of allowed or blocked devices that are not connected click one of the following links View list of allowed devices not currently connected to the network View list of blocked devices not currently connected to the network The list displays 9 Click the Apply button Your settings are saved Manage network access control lists If you did not enable NETGEAR Smart Parental Controls SP...

Page 49: ...o block Internet sites 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Secur...

Page 50: ...block Internet sites 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Securit...

Page 51: ...cified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address of the trusted computer 7 Click the Apply button Your settings are saved ...

Page 52: ... service The settings for this service automatically display in the fields 8 To add a service or application that is not the list select User Defined a If you know that the application uses either TCP or UDP select the appropriate protocol Otherwise select TCP UDP both b Enter the starting port and ending port numbers If the service uses a single port number enter that number in both fields To fin...

Page 53: ...ou specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule 5 Specify when to block keywords and services Days to Block Select the check box for each day that you want to block the keywords or select the Every Day check box which automatically selects the check boxes for all days Time of Day to Block ...

Page 54: ...r field enter the name of your ISP outgoing SMTP mail server such as mail myISP com You might be able to find this information in the configuration window of your email program If you leave this field blank log and alert messages are not sent 8 In the Outgoing Mail Server Port Number field enter your mail server s port number You might be able to find this information in the configuration window o...

Page 55: ... and select the am or pm radio button 12 Click the Apply button Your settings are saved Logs are sent automatically If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills the router overwrites the log User Manual 55 Control Access to the Internet Orbi Quad Band Mesh WiFi 6E System ...

Page 56: ...e name Change the LAN TCP IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Enable or disable 20 40 MHz coexistence for the 2 4 GHz radio Enable or disable Wi Fi Multimedia Quality of Service Change the CTS RTS threshold and preamble mode for a radio Change the Transmission Power Control Use the ro...

Page 57: ...lly 6 GHz only network The optional separate 6 GHz only WiFi network that is separate from the 6 GHz radio band in the main WiFi network is disabled by default If you enable the 6 GHz only network it does not participate in automatic bandsteering in the main WiFi network You can change the WiFi network name SSID security option and password for the 6 GHz only network all of which are unique to the...

Page 58: ... WiFi traffic from different devices to be concurrently managed To do this the AX feature uses Orthogonal Frequency Division Multiple Access OFDMA 4x4 multi user MIMO and intelligent scheduling The AX feature is enabled by default for the 2 4 GHz and 5 GHz radio bands You cannot disable WiFi broadcast for the 2 4 GHz and 5 GHz radio bands but you can disable the AX feature for the 2 4 GHz and 5 GH...

Page 59: ...t is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the Orbi admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless 5 Enter a new name in the Name SSID field The name can be up to 32 characters long...

Page 60: ...k If you change the 6 GHz channel the change also applies to the separate 6 GHz only network To change the WiFi channel 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the Orbi admin user name and password The user name is admin The password is the one that you specified the first time that you logged...

Page 61: ...dow opens 3 Enter the Orbi admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings page displays 5 In the Security Options section select a radio button WPA2 PSK AES WPA3 Personal SAE WPA3 Personal SAE 6 In the P...

Page 62: ...le or disable the 6 GHz only network 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ...

Page 63: ... label If you change the name make sure to write down the new name and keep it in a safe place 6 Click the Apply button Your settings are saved The router sends the new settings to the satellite Change the WiFi password for the 6 GHz only network To change the WiFi password for the 6 GHz only network 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 E...

Page 64: ...unch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin net A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup page displays...

Page 65: ...he following radio buttons 2 4 GHz and 5 GHz 2 4 GHz only 5 GHz only 6 Click the Apply button Your settings are saved Change the WiFi network name for the IoT network To change the WiFi network name SSID for the IoT network 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the Orbi admin user name and p...

Page 66: ...login window opens 3 Enter the Orbi admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings page displays 5 In the IoT Security Options section select a radio button WPA2 PSK AES WPA3 Personal SAE WPA3 Personal S...

Page 67: ...ong and it is case sensitive If you change the name make sure to write down the new name and keep it in a safe place By default security and encryption are disabled for the guest WiFi network Under Security Options the None radio button is selected 7 To enable security and encryption for the guest WiFi network under Security Options select a WPA radio button WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES ...

Page 68: ...r name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Wireless Settings The Advanced Wireless Settings page displays 5 In the Region menu select your region In some locations you cannot change this setting 6 Click the Apply button Your settings are saved View...

Page 69: ... diagnostic tool or if you have a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature select this check box to disable it MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE c...

Page 70: ...less multi gig connectivity and the full speed of your ISP connection for the connected device Set up WAN aggregation An aggregated WAN Internet link is connected to your Internet Service Provider ISP The benefits of WAN aggregation include seamless multi gig connectivity and the full speed of your ISP connection for the connected device To set up WAN aggregation you need a modem that supports Lin...

Page 71: ...ort and you can connect a modem to the 10G Internet port If you set up WAN aggregation you can change the WAN preference back to the 10G Internet port To change the WAN preference back to the 10G Internet port 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user na...

Page 72: ...10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin...

Page 73: ... your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Dynamic DNS The Dynamic DNS page displays 5 Select the Use a Dynamic DNS Service check box 6 In...

Page 74: ... settings as necessary 6 Click the Apply button Your settings are saved Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The router is programmed to recognize some of these applications and to work correctly with them but other applications might n...

Page 75: ... logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 Select the Default DMZ Server check box 6 Type the IP address 7 Click the Apply button Your settings are saved Change the router s device name The router s device name is its model number This device name displays in a file manager when you browse yo...

Page 76: ...IP subnet that one or more devices on the network uses or if you use competing subnets with the same IP scheme To change the LAN TCP IP settings 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first ...

Page 77: ...es more information RIP 2M sends the routing data in RIP 2 format and uses multicasting 8 Click the Apply button Your settings are saved If you changed the LAN IP address of the router you are disconnected when this change takes effect 9 To reconnect close your browser relaunch it and log in to the router Use the router as a DHCP server By default the router acts as a Dynamic Host Configuration Pr...

Page 78: ...r check box 6 Specify the range of IP addresses that the router assigns a In the Starting IP Address field enter the lowest number in the range This IP address must be in the same subnet as the router The default starting IP address is 192 168 1 2 b In the Ending IP Address field enter the number at the end of the range of IP addresses This IP address must be in the same subnet as the router The d...

Page 79: ...name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Clear the Use Router as DHCP Server check box 6 Click the Apply button 7 Optional If this service is disabled and no other DHCP server is on your network set your compute...

Page 80: ...or server The page adjusts 7 Choose an IP address from the router s LAN subnet such as 192 168 1 x 8 Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached Devices page and paste it here 9 Click the Apply button The reserved address is entered into the table The reserved address is not assigned until the next tim...

Page 81: ...d Delete a reserved IP address entry To delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The...

Page 82: ...mpany where you are employed and the company firewall is likely to deny the request In this case you must define a static route telling your router to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all t...

Page 83: ...ss must be on the same LAN segment as the router 12 Type a number from 2 through 15 as the metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works 13 Click the Apply button The static route is added Edit a static route To edit a static route 1 Launch a web browser from a computer or mobile device that is connected to your ...

Page 84: ...ogged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The route is removed from the table Enable or disable 20 40 MHz coexistence for the 2 4 GHz radio 20 40 coexistence allows a 20 MHz and 40 MHz channel width to be s...

Page 85: ... this check box enables 20 40 MHz coexistence and clearing this check box disables 20 40 MHz coexistence By default 20 40 MHz coexistence is enabled and the check box is selected 6 Click the Apply button Your settings are saved The 2 4 GHz radio restarts and WiFi clients might need to reconnect Enable or disable Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS priori...

Page 86: ...x check box This is the default selection To disable WMM for the 2 4 GHz radio clear the Enable WMM Wi Fi multimedia settings 2 4GHz b g n ax check box 6 In the Advanced Wireless Settings 5GHz 802 11a n ac ax section do one of the following To enable WMM for the 5 GHz radio select the Enable WMM Wi Fi multimedia settings 5GHz a n ac ax check box This is the default selection To disable WMM for the...

Page 87: ... is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Wireless Settings The Advanced Wireless Settings page displays 5 In the CTS RTS threshold 1 2347 field enter a value from 1 to 2437 The default value is 64 6 Form the Preamble Mode menu select the preamble mode Automatic The automati...

Page 88: ...elect ADVANCED Advanced Wireless Settings The Advanced Wireless Settings page displays 5 In the Advanced Wireless Network 2 4 GHz b g n ax section select a percentage from the Transmit Power Control menu 6 In the Advanced Wireless Network 5 GHz a n ac ax section select a percentage from the Transmit Power Control menu 7 Click the Apply button Your settings are saved Use the router as a WiFi access...

Page 89: ...ly from existing router The other router on the network assigns an IP address to the Orbi router while the Orbi router is in AP mode Enable fixed IP settings on this device not recommended Use this setting if you want to manually assign a specific IP address to the Orbi router while it is in AP mode Using this option effectively requires advanced network experience Note To avoid interference with ...

Page 90: ...displays 5 Select the Router Mode radio button The page adjusts 6 Click the Apply button Your settings are saved Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite You can generate a new backhaul password After you generate a new backhaul password you must use the Sync button to build a new backhaul conne...

Page 91: ...nnections or real time communications such as instant messaging or remote assistance enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you ...

Page 92: ...sing the router and which ports internal and external that device opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 9 To refresh the information in the UPnP Portmap Table click the Refresh button Set up a bridge for a port group or VLAN tag group Some devices such as an IPTV cannot function behind the router s Network Ad...

Page 93: ...elect the By bridge group radio button The section expands 7 Select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected You must select at least one Wired Ports check box You can select more than one check box 8 Click the Apply button Your settings are saved Set up a bridge for a VLAN tag group If the devices that are connected to the rout...

Page 94: ...AN Bridge Group check box The page expands 6 Select the By VLAN tag group radio button The section expands 7 Click the Add button The Add VLAN Rule page displays 8 Specify the settings as described in the following table Description Field Enter a name for the VLAN tag group The name can be up to 10 characters Name Enter a value from 1 to 4094 VLAN ID Enter a value from 0 to 7 Priority Select the c...

Page 95: ...10 Click the Apply button Your settings are saved User Manual 95 Specify Network Settings Orbi Quad Band Mesh WiFi 6E System ...

Page 96: ...ord Always use HTTPS to access the router View router status and usage information Display Internet port statistics Check the Internet connection status View and manage logs of router activity View devices connected to the network or edit device information View satellites connected to the network or edit satellite information View the satellite status Check your Internet bandwidth Monitor Interne...

Page 97: ...SIC Home page displays 4 Select ADVANCED Administration Firmware Update Online Update The Firmware Update page displays 5 Click the Check button The router checks to see if new firmware is available for the router and satellite 6 If new firmware is available click the Update All button The router locates and downloads the firmware for the router and satellite and begins the update Note To avoid th...

Page 98: ...ate the firmware on your Orbi router For more information see Manually update router firmware on page 99 Manually update satellite firmware We recommend that you update your satellite s firmware before you update the router s firmware To manually update your satellite s firmware 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A l...

Page 99: ...are WARNING Make sure that your satellite completes its firmware update before you update your router s firmware To manually update your router s firmware 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified ...

Page 100: ...rd The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password and type the new password twice 6 To be able to reset the password select the Enable Password Reset check box We recommen...

Page 101: ...button Your settings are saved Reset the admin password If you set up the password reset feature you can recover your router admin password To reset your admin password 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Click the Cancel button If password reset is enabled you are prompted to enter the router s...

Page 102: ...orbilogin com your browser might display a security warning because of the self signed certificate on the router This is expected behavior You can proceed or add an exception for the security warning For more information visit https kb netgear com 000062980 what to do incase of security message To require HTTPS connections 1 Launch a web browser from a computer or mobile device that is connected t...

Page 103: ...lays 4 Click the ADVANCED tab The ADVANCED Home page displays the router status Display Internet port statistics To display Internet port statistics 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the fi...

Page 104: ...sed on the WAN and LAN ports Up Time The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are updated in this page 6 To change the polling frequency enter a time in seconds in the Poll Interval field and click the Set Interval button 7 To stop the polling entirely click the Stop button Check the Internet connection status To check the Internet conne...

Page 105: ...se Expires The date and time that the lease expires 6 To release stop the Internet connection click the Release button 7 To renew the Internet connection click the Renew button 8 To exit the page click the Close Window button View and manage logs of router activity The log is a detailed record of the websites you accessed or attempted to access and other router actions Up to 256 entries are stored...

Page 106: ...on You can view the devices that are connected to your Orbi network You can also edit the information that displays on the Attached Devices page in the router web interface View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network To view devices connected to your network 1 Launch a web browser from a computer or mobile device tha...

Page 107: ...nnection Connected Orbi This section displays the Orbi router or satellite that the device is connected to The Orbi router s or satellite s MAC address also displays 5 To update this page click the Refresh button Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page To view devices connected to your network...

Page 108: ...puter or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The Attached Devices page displays the followi...

Page 109: ... page To edit the satellite s model or name that displays on the Attached Devices page 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password ...

Page 110: ...d your satellite s IP address 6 Enter your satellite s IP address in your web browser s address bar A login window opens 7 Enter the same admin user name and password that you entered for the router The satellite s status displays Check your Internet bandwidth You can use Ookla Speedtest to detect your Internet bandwidth To check your Internet bandwidth using Speedtest 1 Launch a web browser from ...

Page 111: ...gged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Traffic Meter The Traffic Meter page displays 5 Select the Enable Traffic Meter check box 6 To control the volume of Internet traffic use either the traffic volume control feature or the connection time control feature Select the Traffic volume control by radio button and then select one o...

Page 112: ...o update the Internet Traffic Statistics section click the Refresh button 13 To display more information about the data traffic on your router and to change the poll interval click the Traffic Status button Change the NTP server By default the router uses the NETGEAR Network Time Protocol NTP server to sync the network time You can change the NTP server to your preferred NTP server To change the N...

Page 113: ...er name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings The NTP Settings page displays 5 Select your time zone from the menu 6 If you live in a region that observes daylight saving time select the Automatically adjust for daylight savings time check box 7 Click the Apply button Your settings are saved Manage the router configuration file T...

Page 114: ...nt settings is saved in the location you specified Restore configuration settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that ...

Page 115: ...er orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the ERASE button The factory default settings are resto...

Page 116: ... can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Manage port forwarding to a local server Manage port triggering 116 ...

Page 117: ...cify this setting use the reserved IP address feature See Manage reserved LAN IP addresses on page 79 3 Launch a web browser from a computer or mobile device that is connected to your Orbi network 4 Enter orbilogin com A login window opens 5 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and p...

Page 118: ...Advanced Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Custom Services page displays 8 In the Service Name field enter a descriptive name 9 In the Protocol menu select the protocol If you are unsure select TCP UDP 10 In the External Port range fi...

Page 119: ...selected as the service type 6 In the table select the radio button next to the service name 7 Click the Edit Service button The Ports Custom Services page displays 8 Specify changes to any of the following settings Service Name Type the service name Protocol Select the protocol If you are unsure select TCP UDP External port range Enter the port numbers For the internal ports leave the Use the sam...

Page 120: ...orwarding entry is removed from the table How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule 1 When you type the URL www example com in your browser the browser sends a web page request message with the following destination information Destination address The IP address of www example com which is the address of your router Destin...

Page 121: ...t much easier to access a server from the Internet because you can type the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typically changes Manage port triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An a...

Page 122: ... field type a descriptive service name 8 In the Service User menu select Any or select Single address and enter the IP address of one computer Any This selection the default allows any computer on the Internet to use this service Single address This selection restricts the service to a particular computer Enter the IP address in the field that becomes available with this selection from the menu 9 ...

Page 123: ...Forwarding Port Triggering page displays 5 Select the Port Triggering radio button The page adjusts 6 To disable port triggering select the Disable Port Triggering check box If this check box is selected the router does not use port triggering even if you specified port triggering settings 7 To change the time out period in the Port Triggering Timeout field enter a value up to 9999 minutes This va...

Page 124: ...riggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 6 When your ro...

Page 125: ...rking VPN This chapter explains how to install and use OpenVPN software to set up a VPN tunnel The chapter contains the following sections About VPN connections LAN IP addressing in VPN networks Enable OpenVPN service in the router Install OpenVPN software on a VPN client Use VPN to access your Internet service at home 125 ...

Page 126: ...s a VPN client to an external VPN service provider so it does not encrypt traffic passing between your home network and the Internet VPN can use either Dynamic DNS DDNS or a static IP address to connect with your router To use a DDNS service register for a DDNS account with a host name You use the host name to access your network The router supports these DDNS accounts NETGEAR No IP and Dyn For mo...

Page 127: ...DVANCED Advanced VPN Service The VPN page displays Note The OpenVPN configuration software packages that you can download on the page are for the VPN client devices see Install OpenVPN software on a VPN client on page 128 5 Select the Enable VPN Service check box We recommend that you use the default TUN mode and TAP mode settings These settings determine how VPN information is transferred If you ...

Page 128: ...s to your router Each computer or device is called a VPN client The software consists of the application software and the configuration files Download and install the application software from the link that is provided in each client specific section Download and install the configuration files from the router as described in each client specific section The configuration files provide the correct...

Page 129: ...vileges 4 Launch a web browser from a computer or mobile device that is connected to your Orbi network 5 Enter orbilogin com A login window opens 6 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 7 Select ADVANCED Advanced VPN Service...

Page 130: ...Tunnelblick OpenVPN client utility and OpenVPN configuration files on each Mac computer where you want to use a VPN connection to your router To download and install the Tunnelblick OpenVPN client utility and OpenVPN configuration files on a Mac computer 1 To download the Tunnelblick OpenVPN client utility on your Mac computer visit https tunnelblick net downloads html 2 Download and install the T...

Page 131: ...n to your router To download and install the OpenVPN Connect app and OpenVPN configuration files on an iOS device 1 On your iOS device download and install the OpenVPN Connect app from the Apple app store 2 Launch a web browser from a computer or mobile device that is connected to your Orbi network 3 Enter orbilogin com A login window opens 4 Enter the router user name and password The user name i...

Page 132: ...iguration files on an Android device 1 On your Android device download and install the OpenVPN Connect app from the Google Play Store 2 Launch a web browser from a computer or mobile device that is connected to your Orbi network 3 Enter orbilogin com A login window opens 4 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that y...

Page 133: ...ic location that doesn t support all the Internet services that you use at home For example your Netflix account might work at home but not in a different country Allow VPN client Internet access in the router By default the router is set up to allow VPN connections only to your home network but you can change the settings to allow Internet access Accessing the Internet remotely through a VPN migh...

Page 134: ...our home network and block them from using the Internet service for your home network 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case...

Page 135: ...7 Click the Apply button Your settings are saved User Manual 135 Use OpenVPN to Access Your Network Orbi Quad Band Mesh WiFi 6E System ...

Page 136: ...ere check the NETGEAR support site at netgear com support for product and contact information This chapter includes the following sections Quick tips The router and satellite do not sync You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Troubleshoot PPPoE Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 136 ...

Page 137: ...router s access list Network settings Make sure that the network settings of the computer are correct Wired and wirelessly connected computers must use network IP addresses on the same network as the router The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP Some cable modem service providers require you to use the MAC address of the computer ...

Page 138: ...ain If the sync keeps failing try moving the satellite to a different location that s closer to the router 6 Move the satellite to a new location and connect the satellite to a power source 7 At the new location check the satellite LED and make sure it lights blue If the satellite LED lights blue the satellite synced successfully If the satellite LED lights amber move the satellite closer to the r...

Page 139: ... The ADVANCED Home page displays 7 Check that an IP address is shown for the Internet port If 0 0 0 0 is shown your router did not obtain an IP address from your Internet service provider ISP If your router cannot obtain an IP address from the ISP you can force your cable or DSL modem to recognize your new router by restarting your network For more information see Sequence to restart your network ...

Page 140: ...r might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS addre...

Page 141: ...ns 6 Check the Connection Status window to see if your PPPoE connection is active and working If the router is not connected click the Connect button The router continues to attempt to connect indefinitely 7 If you cannot connect after several minutes the router might be set up with an incorrect service name user name or password or your ISP might be experiencing a provisioning problem Unless you ...

Page 142: ...ng utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping utility in your computer or workstation Test the LAN path to your router You can ping the router from your computer to verify that the LAN path to your router is set up correctly To ping the router from a Windows computer 1 From the ...

Page 143: ... from your computer to a remote device 1 From the Windows toolbar click the Start button and select Run 2 In the Windows Run window type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP DNS server If the path is functioning correctly messages display that are similar to those shown in Test the LAN path to your router on page 142 If you do not receive repl...

Page 144: ...ur computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem If your ISP does this configure your router to clone or spoof the MAC address from the authorized computer User Manual 144 Troubleshooting Orbi Quad Band Mesh WiFi 6E System ...

Page 145: ...A Factory Settings and Technical Specifications This appendix covers the following topics Factory settings Technical specifications 145 ...

Page 146: ...ctory default settings for Orbi router model RBRE960B Table 6 Factory default settings for model RBRE960B Default Setting Feature Router login orbilogin com User login URL admin User name case sensitive password Login password case sensitive Internet connection Use default hardware address WAN MAC address 1500 WAN MTU size AutoSensing Port speed Local network LAN 192 168 1 1 LAN IP 255 255 255 0 S...

Page 147: ...ication See router label SSID name WPA3 Security Enabled Broadcast SSID Auto Note Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Transmission speed United States of Ameri...

Page 148: ... Table 7 Factory default settings for model RBSE960B Default Setting Feature Router login orbilogin com User login URL admin User name case sensitive password Login password case sensitive Internet connection Use default hardware address WAN MAC address 1500 WAN MTU size AutoSensing Port speed Local network LAN 192 168 10 250 LAN IP 255 255 255 0 Subnet mask Disabled DHCP server Disabled DMZ GMT f...

Page 149: ...dard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Transmission speed United States of America otherwise varies by region Country region Auto RF channel 2 4 GHz fronthaul Auto RF channel 2 4 GHz backhaul NA and PR Channel 48 ...

Page 150: ...ss B Electromagnetic emissions Compatible with 10BASE T 100BASE TX 1000BASE T and RJ 45 LAN Compatible with 10BASE T 100BASE TX 1000BASE T RJ 45 and 10 Gbps 10000BASE T WAN Maximum wireless signal rate complies with the IEEE 802 11 standard Note Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors incl...

Page 151: ...25 6 425 GHz U NII 6 6 425 6 525 GHz U NII 7 6 525 6 875 GHz U NII 8 6 875 7 125 GHz Low power access point indoor only 6 GHz operating frequency range Client connected to low power access point WPA2 PSK AES WPA3 Personal SAE WPA3 Personal SAE 802 11 security Technical specifications for Orbi satellite model RBSE960B The following table shows the technical specifications for Orbi satellite model R...

Page 152: ...ata encoding standards IEEE 802 11a n ac ax 5 GHz 1024 QAM support Radio 2 data encoding standards IEEE 802 11a n ac ax 5 GHz 1024 QAM support Radio 3 data encoding standards IEEE 802 11a n ac ax 6 GHz 1024 QAM support Radio 4 data encoding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes 2 4 GHz 127 5 GHz front haul 127 Maximum number of compute...