ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
Monitoring System Access and Performance
6-43
v1.0, September 2009
2.
Select one or more checkboxes to specify the protocols for which you want to capture the
traffic flow. The checkboxes that you can select are
HTTP
,
SMTP
,
POP3
,
IMAP
, and
FTP
.
3.
In the Source IP Address field, enter the IP address of source of the traffic stream that you
want to analyze.
4.
In Destination IP Address, enter the IP address of the destination of the traffic stream that you
want to analyze.
5.
Click
Start
. You are prompted to save the downloaded traffic information file to your
computer, however, do not save the file until you have stopped capturing the traffic flow.
6.
When you want to stop capturing the traffic flow, click
Stop
.
7.
Select a location to save the captured traffic flow. (The default file name is
diagnostics.result.dat.) The file downloads to the location that you specify.
8.
When the download is complete, browse to the download location you specified and verify
that the file has been downloaded successfully.
9.
Send the file to NETGEAR Technical Support for analysis or open the file in a network traffic
analyzer tool.
Gathering Important Log Information and Generating a Network
Statistics Report
When you request support, NETGEAR Technical Support might ask you to collect the debug logs
and other information from your STM.
DRAFT