NETGEAR WN3500RP, User Manual

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA October 2011 202 11049 01 v1 0 Universal Dual Band WiFi Extender Wallplug Edition User Manual ...

Page 2: ...EAR web site For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx NETGEAR recommends that you use only the official NETGEAR support resources Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered t...

Page 3: ...e Extender 17 Use NETGEAR genie After Installation 18 Add a WPS Client to the Extender WiFi Network 20 Setup Menu 20 Connect the Extender to an Existing Wireless Network 20 Extender Wireless Settings 21 Extender IP Address Setup 24 Maintenance Settings 25 Status Screen 25 Attached Devices 27 Back Up and Manage Extender Settings 27 Set the Password 28 Upgrade the Firmware 28 Advanced Settings 29 Ad...

Page 4: ...4 Universal Dual Band WiFi Extender Desktop Wallplug Appendix A Supplementary Information Factory Settings 37 Technical Specifications 38 Appendix B Notification of Compliance ...

Page 5: ...llowing topics How the Extender Works Hardware Features Install the Extender Position the Extender Extender Performance Music Playback For more information about the topics covered in this manual visit the support website at http support netgear com ...

Page 6: ...le as an access point the extender performs tasks that wireless routers do such as broadcasting its network name SSID The extender needs to do each of these jobs so that both ends of the bridge are in place The extender is halfway between the router and the computer Figure 1 Range extender in a home When to Use Your Extender NETGEAR recommends that you connect to the extender only when your home n...

Page 7: ... or and the Wireless Device to Extender LED are green A workable performance is delivered when the Link Rate LED is amber and the Wireless Device to Extender LED is green Hardware Features The following sections describe the hardware features of the extender Package Contents Your box should contain the items shown in the following figure Extender Stand Power adapter cord AC plug Figure 2 Package c...

Page 8: ...extender Off Power is not supplied to the extender Link Rate Indicates a 2 4 GHz or 5 GHz wireless connection between the extender and a router The LED turns on to indicate the type of connection Green is best Amber is good Red is poor Off Not connected to router Wireless Device to Extender This LED is solid green when the extender is connected to a wireless device WPS This LED indicates a WPS wir...

Page 9: ...on to connect the extender to your existing WiFi network For more information see Add a WPS Client to the Extender WiFi Network on page 20 The ports and Reset factory settings button are on the bottom panel Audio port Use the Audio port to connect the extender to your speaker USB port Use the USB port to connect the extender to a printer Reset factory settings button To reset the extender to its o...

Page 10: ...er cord see Attach the Stand and Power Adapter Cord on page 11 1 2 3 Figure 5 If you want to plug the extender directly into an outlet insert the AC plug To insert the AC plug 1 Slide the tab on the top of the AC plug into the open position 2 Align the AC plug with the extender as shown 3 Press firmly so that the AC plug is securely attached to the extender You can now plug the extender into an el...

Page 11: ...d 1 Slide the stand onto the extender as shown 2 Turn the adapter so that you can see the side with the power adapter input 3 Connect the power adapter cord to the extender You can now plug the other end of the power adapter cord into an electrical outlet Cable Equipment to the Ports You can connect computers or other devices to the USB port and the Ethernet port on the extender CAUTION Do not con...

Page 12: ...existing wireless WiFi network 2 Plug the Ethernet cable from your Ethernet enabled device connected TV Blu ray player gaming console to the Ethernet port of the extender Install the Extender To install the extender 1 Either connect the AC plug or attach the stand and the power adapter cord 2 Find a place to install the extender that is about halfway between the router and the computer or wireless...

Page 13: ... can use any WiFi network manager utility on a computer or tablet to find and connect to the extender wireless network After the connection with the computer is established the Wireless Device to Extender LED turns green 6 On your computer or wireless device launch an Internet browser The browser displays the genie screen If you do not seethe genie screen type http www mywifiext net in the address...

Page 14: ...ve to use a different location move the extender closer to the device but still within the wireless range of the router During installation you can put the extender in the same room as the router After you complete installation you can move the extender to a location that is halfway between the router and your computer and still displaying a green link rate To improve the Link Rate LED from red or...

Page 15: ...ce To improve extender performance 1 Move the extender closer to the router or to a different location with a better line of sight 2 As you move the extender check the Link Rate and the Wireless Device to Extender LEDs on the extender until you find a good location These LEDs should remain solid green Music Playback The extender supports the DLNA DMR function which means you can stream your networ...

Page 16: ...16 2 2 Extender Network Settings This chapter covers the following topics Log In to the Extender Add a WPS Client to the Extender WiFi Network Setup Menu Maintenance Settings Advanced Settings ...

Page 17: ...commends that you set a more secure password after you log in see Set the Password on page 23 If your extender has an Internet connection the Firmware Upgrade screen displays see Upgrade the Firmware on page 24 and the software checks for new firmware at the NETGEAR website The Status screen displays with the menu on the left This screen shows what the current settings are for the extender If you ...

Page 18: ...uded in the package explains how to install your extender During installation when you launch your Internet browser NETGEAR genie automatically displays After installation to use genie again 1 Log in to the extender Note Once you begin using genie you have to complete all of its steps before you can exit 2 Select Setup Wizard The software detects wireless networks in your area and displays a list ...

Page 19: ...inue The genie sets up a WiFi connection from the extender to the router which takes about 2 minutes Then the following screen displays 5 Review the settings and make sure that they are correct Then click Continue The Device to Extender settings are applied which takes about 2 minutes Then the following screen displays 6 Join the extender network with your wireless computer or device 7 Select the ...

Page 20: ...r to the extender To join the extender s network using WPS 1 Select Add WPS Client The following screen displays 2 Select a radio button Push Button recommended Either click the button or press the WPS button on the front of the extender PIN Number Select the radio button and a PIN displays The extender tries to find the wireless client the computer that is attempting to join the network If you ar...

Page 21: ...name SSID and to enter the password to access it 3 Enter your network s password or key and click Continue The extender joins your wireless network Extender Wireless Settings You can use the Wireless Settings screen to change the network name SSID for the extender s network and to set up wireless security If you do not change these settings the network name is NETGEAR_EXT and the network is open n...

Page 22: ...ecure than WPA or WPA2 WEP uses encryption keys and data encryption for data security You can select 64 bit or 128 bit encryption WPA PSK TKIP WPA is more secure than WEP When using wireless computers or devices that support WPA you can enter a passphrase to join the extender s wireless network WPA2 PSK AES WPA2 is even more secure but some older computers do not support this standard When using w...

Page 23: ...upports only WEP To set up WEP 1 In the Wireless Settings screen in the Security Options section select the WEP radio button 2 Select the authentication type Automatic Open System or Shared Key The default is Open System Note The authentication is separate from the data encryption You can select authentication that requires a shared key but still leaves data transmissions unencrypted Security is s...

Page 24: ...tries are disabled if WPA PSK or WPA authentication is selected 6 Click Apply to save your settings Extender IP Address Setup The IP Address Setup screen shows whether the extender is set to get its IP address dynamically from the router this is the most common setting or is set up with a static IP address To view or change the IP address settings Select Setup IP Address Settings The following inf...

Page 25: ... screen This screen shows the current settings and the status of your extender You can click Show Statistics to see device performance statistics such as the number of packets sent and number of packets received for each port See Show Statistics on page 26 The following fields are displayed in the Status screen Hardware Version The hardware version of the extender Firmware Version The current firm...

Page 26: ...ender The default is 255 255 255 0 Gateway IP Address The IP address of the wireless network gateway Domain Name Server The IP address of the Domain Name Server DNS of the wireless network Extender Wireless Settings Name SSID The name SSID of the wireless network Region The location where the extender is operating Channel The channel of the wireless network Wireless AP On or Off Broadcast Name On ...

Page 27: ... Select Maintenance Attached Devices to display the following screen Back Up and Manage Extender Settings You can save and retrieve a file containing your extender configuration settings Once you have your extender working correctly you should back up the information to have it available if something goes wrong When you back up the settings they are saved as a file on your computer You can restore...

Page 28: ... the extender returns to its factory settings see Factory Settings on page 30 To erase the configuration click the Erase button in the Backup Settings screen The extender automatically shuts down and reboots with its factory settings CAUTION Do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting Set the Password The use...

Page 29: ...he path for the new firmware or click Browse to locate and select the file 4 Click Upload to install the new firmware on your extender CAUTION Once you start the firmware upgrade do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting Advanced Settings You can view or change advanced wireless settings ReadySHARE printer ...

Page 30: ...ess point If this check box is cleared then computers or wireless devices cannot connect wirelessly to the extender Enable SSID Broadcast 5 GHz Enable the extender to broadcast its wireless network name SSID If this check box is cleared then the wireless network is hidden To join a hidden wireless network you have to type the wireless name WPS Settings Disable Device s PIN Selecting this check box...

Page 31: ...t the printer manufacturer to find and download the most recent printer driver software 3 On each computer that will share the printer download the NETGEAR USB Control Center utility The NETGEAR USB utility has a Mac version and a Windows version which you can access from the ReadySHARE Printer area of the page you access using this URL www netgear com readyshare Note You must install this utility...

Page 32: ... connecting the extender and the wireless device and a second band connecting the extender and the router It is ideal for HD gaming and HD video streaming To enable FastLane Technology 1 Select Advanced Operating Mode 2 Select the FastLane Technology radio button 3 Review the two FastLane Technology options and select the radio button for the WiFi band that most of your devices support 4 Click App...

Page 33: ...33 3 3 Troubleshooting This chapter includes the following sections Frequently Asked Questions Connecting to http www mywifiext net Joining WiFi Networks ...

Page 34: ...ireless access control ACL on my router What should I do when installing the extender The wireless device MAC address is translated to another MAC address when the wireless device connects to the extender If your router MAC filter is enabled the wireless device will not be able to get the IP address from the extender To allow this wireless device to access the Internet you must add the translated ...

Page 35: ...s to your router Connecting to http www mywifiext net If you have trouble connecting try to locate the source of the problem For help with passwords see Log In to the Extender on page 10 If your browser displays an error page make sure that you include http when you type this URL in the address field of your Internet browser If you leave it out you might not be able to connect The extender LEDs ca...

Page 36: ...isplayed in the Select Existing Network screen check to see if your wireless network is still up and running Make sure that the router is turned on If possible move the extender closer to the router and click Try Again If the extender Link Rate LED is red this indicates a poor wireless connection The best connection is established when there is a clear line of sight between the extender and the ro...

Page 37: ...nication Enabled Wireless network name SSID NETGEAR_EXT Security Disabled Transmission speed Auto1 1 Maximum wireless signal rate IEEE Standard 802 11 Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country Region United States varies by region Ope...

Page 38: ...wer adapter North America input 120V 60 Hz input All regions output 12 V DC 1A output 12W maximum Physical specifications Dimensions 120 x 79 x 42 mm 4 72 x 3 11 x 1 65 inches Weight 238 gm Environmental Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10 100...

Page 39: ... 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at http support netgear com app answers detail a_id 11621 EDOC in Languages of the European Community Language Statement Cesky Czech NETGEAR Inc tímto prohlašuje že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999 5 ES ...

Page 40: ...eenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Maltese Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Alulírott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irány...

Page 41: ...l interference and This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferen...

Page 42: ...our body Caution The device for the band 5150 5250 MHz is only for indoor usage to reduce po tential for harmful interference to co channel mobile satellite systems High power radars are allocated as primary users meaning they have priority of 5250 5350 MHz and 5650 5850 MHz and these radars could cause interference and or damage to LE LAN devices Ce dispositif est conforme à la norme CNR 210 d In...

Page 43: ...uipment and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters ...