Do not return the product to the store
Contact your local after sales service
on
www.netspa.eu.
IMPORTANT
Here are some useful tips to help you to diagnose and rectify common sources of
trouble.
Problem
Cause
Solution
Control panel
screen does not
operate
Check power source
Power failure
Reset the RCD plug / Check if the wiring system is adapted to
the power of the pump unit (1540W)
Call for service if it does not reset
SPA pump does not
heat properly
Temperature set is too low
Set to a higher temperature
Filter Cartridge is dirty
Clean or Replace the cartridge (see chapter 5.2)
Too low water level
Fill water to minimum water level
Heating element defective
Call for service
Bubble massage
system does not
work
Pump is overheating
Cut off the power and wait until the pump has cooled.
Auto shut-down feature (30min) is
activated
Press the bubble button to reactivate
Malfunction of the pump unit
Call for service if it does not reset
Water filtration does
not work
Filter Cartridge is dirty
Clean or Replace the cartridge (see chapter 5.2)
Inlet and outlet blocked
Clean the inlet and outlet
Air inside the pump
Fill water to minimum water level
Malfunction of the pump unit
Call for service if it does not reset
Pump leakage
Adaptor seal improperly
Replace the seal in the right position
Water leakage from pump body
Check the pump body, call for service
Spa pool leakage
Spa pool is torn or punctured
Use provided repair kit (see chapter 5.4)
Water is not clean
Insufficient filtering time
Increase the filtering time
Filter Cartridge is dirty
Clean or Replace the cartridge (see chapter 5.2)
Pool filled water quality
Change the pool water completely
Improper water treatment
Refer to the chemical manufacturer’s instructions
6. TROUblE ShOOTING
6.1. Troubleshooting
!
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