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MODEL: NH23-SG
MODEL: NH23-SG
Warranty
Terms & Conditions
Limited Warranty
Phone lines available Monday to Friday, 9am-5pm EST
1-YEAR LIMITED WARRANTY
Description of Malfunction:
Return your completed warranty card to:
All data fields are required in order for us to process your request:
Model Number:
Full Name:
Address:
Phone:
Date of Purchase*:
Retail Store of Purchase:
*We recommend you keep the receipt with this warranty card
Email:
(If applicable)
ELECTRIC INDOOR GRILL
ELECTRIC
INDOOR GRILL
888.363.5523
customerservice@newhousekitchen.com
MODEL:
NH23-SG
RJ Brands
200 Performance Drive
Suite 207
Mahwah, NJ
07495
New House Kitchen™ warrants, subject to the conditions stated below, that from the date of purchase, this product will
be free from mechanical defects for a period of ONE (1) year. New House Kitchen™, at its option, will repair or replace
this product found to be defective during the warranty period. Should this product become defective by reason of
improper workmanship or material defect during the specified warranty period, New House Kitchen™ will repair or
replace the same effecting all necessary parts replacements for a period of one year from the date of purchase.
If product is no longer available we will replace it with a product of equal value.Transportation charges on parts, or
products in whole, submitted for repair or replacement, under this warranty, must be borne by the purchaser. This
warranty is void if the product is used for other than single-family household use or subjected to any voltage and
waveform other than as specified on the rating label (e.g., 120V ~ 60 Hz).
This warranty is available to consumers only. You are a consumer if you own a New House Kitchen™ product that
was purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this
warranty is not available to retailers or other commercial purchasers or owners.
CONDITIONS:
This warranty is valid for the original USA and Canada retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty
service or replacement. Dealers, service centers, or retail stores do not have the right to alter, modify or in any way,
change the terms and conditions of this warranty. Warranty registration is not necessary to obtain warranty on New
House Kitchen™ Products. Save your proof of purchase receipt.
ABOUT YOUR PRODUCT WARRANTY:
Most warranty repairs are handled routinely, but sometimes requests for
warranty service may not be appropriate. For example, warranty service would NOT apply if the product damage
occurred because of misuse, lack of routine maintenance, shipping, handling, 3rd party warehousing or improper
installation. Similarly, the warranty is void if the manufacturing date or the serial number on the product has been
removed or the equipment has been altered or modified. During the warranty period, the authorized service dealer, at
its option, will repair or replace any part that, upon examination, is found to be defective under normal use and service.
NORMAL WEAR:
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product; improper voltage or current; use contrary to the operation instructions; deviation
from instructions regarding storage and transportation; repair or alteration by anyone other than New House Kitchen™
or an authorized service center. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and
tornadoes. New House Kitchen™ LLC shall not be liable for any incidental or consequential damages caused by the
breach of any express or implied warranty. Except to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. Some
states, provinces or jurisdictions do not allow the exclusion or limitation of incidental of consequential damages or
limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to
province.
HOW TO OBTAIN WARRANTY SERVICE:
If your New House Kitchen™ product should prove to be defective within
the warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply email
customerservice@newhousekitchen.com or call our toll-free number 1-888-363-5523 for additional information
from our Customer Service Representatives, or send the defective product to Customer Service at New House
Kitchen™, 1 Sharp Plaza, Mahwah, NJ 07495.
This warranty is effective for the time periods listed above and subject to the conditions provided for within this policy.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming
product (A) to the store where it was purchased or (B) to another retail store which sells New House Kitchen™ products
of the same type. The retail store shall then, at its discretion, either repair the product, refer the consumer to an
independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the
consumer’s prior usage of the product. If the above two options do not result in the appropriate relief to the consumer,
the consumer may then take the product to an independent repair facility if service or repair can be economically
accomplished. New House Kitchen™ and not the consumer will be responsible for the reasonable cost of such service,
repair, replacement, or refund for nonconforming products under warranty.
New House Kitchen™ is a registered trademark of RJ BRANDS, LLC.
