10
http://www.NewAir.com
TROUBLESHOOTING
Problem
Possible Cause
Solution
Unit is not
heating.
Overheat protection
has temporarily
deactivated.
Turn the heater OFF; unplug it and
ALLOW IT TO COOL. Inspect and
remove any objects on or adjacent
to the heater. Wait 30 minutes
before plugging the unit back in.
Room temperature
has been warmed up
to the thermostat
setting.
To increase the room temperature,
adjust MODE control knob to a
higher setting by turning clockwise.
Heater is not plugged
into a 120V grounded
outlet/receptacle.
Ensure unit is in OFF position. Plug
in unit and attempt to turn on
again.
Breaker/Fuse has
been tripped.
Check your electrical box to confirm
the breaker has not been blown.
This may occur if the receptacle is
shared between other high
consumption appliances.
The heater is
producing a
burning smell.
A drop of oil fell on
the heating coil
during the
manufacturing
process.
It will quickly evaporate and should
not occur again. Ensure room in
which heater is situation is well
ventilated.
Heater is too close to
combustible
materials.
Check to ensure there are no
combustible materials within 3 feet
(0.9 meters) surrounding the
heater. Remove any combustible
items from the heater.
Heater is too close to
a wall.
Ensure a minimum clearance of 5.5
inches (14 cm) from both sides and
rear of the heater to adjacent walls.
Please do not attempt to open or repair the heater yourself.
Doing so could cause damage or personal injury.
