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Count On Us
LIMITED MANUFACTURER’S WARRANTY
This appliance is covered by a limited manufacturer’s warranty. For one year
from the original date of purchase, the manufacturer will repair or replace any
parts of this appliance that prove to be defective in materials and
workmanship, provided the appliance has been used under normal operating
conditions as intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective
due to materials or workmanship will be repaired or replaced, at the
manufacturer’s discretion, at no charge to the original purchaser. The
purchaser will be responsible for any removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
Power failure
Damage in transit or when moving the appliance
Improper power supply such as low voltage, defective household
wiring or inadequate fuses
Accident, alteration, misuse or abuse of the appliance such as using
non-approved accessories, inadequate air circulation in the room or
abnormal operating conditions (extreme temperatures)
Use in commercial or industrial applications
Fire, water damage, theft, war, riot, hostility or acts of God such as
hurricanes, floods, etc.
Use of force or damage caused by external influences
Partially or completely dismantled appliances
Excess wear and tear by the user
Obtaining Service:
When making a warranty claim, please have the original bill of purchase with
purchase date available. Once confirmed that your appliance is eligible for
warranty service, all repairs will be performed by a NewAir™ authorized repair
facility. The purchaser will be responsible for any removal or transportation
costs. Replacement parts and/or units will be new, re-manufactured or
refurbished and is subject to the manufacturer’s discretion. For technical
support and warranty service, please email support@newairusa.com.
