6 Maintenance Guide
6.1 Trouble Shooting
When the UPS becomes faulty or malfunctions during operation, you may check the fault lists
below for respective solutions. Should the problem persists, please contact your local dealer for
assistance.
Situation Check Items
Solution
UPS Fault LED
Read the error code (see
next page for error
readings) displayed by
the combinations of the
LEDs and verify the fault
as follow:
1.Er05, Er25,
1. Check battery connection if is properly done. Measure Battery voltage
to ensure batteries are charged or healthy. Recharge batteries for 8
hours if necessary. Simulate Utility outage to verify if UPS is able to
provide DC back-up. Otherwise consult your local dealer right away.
2. Overload
2. Disconnect some non critical loads form the UPS output until overload
ceases. Check if there is any short circuit between cables due to
broken cable insulator. Replace the cables in necessary.
3.Er11 (UPS Over
Temperature)
3. Remove any objects obstructing the ventilation louvers. Verify if the
cooling fans are working properly. Contacts your local dealer to
replace the fans if necessary.
4.Site wiring/Ground fault 4. Verify if the “L” & “N” phase of the Utility AC source has been wrongly
wired or if the Ground-Neutral Voltage exceeded the limits
5.Er14 (Fans out of order) 5. Verify if the ventilating fans are functioning properly. Do not attempt to
replace the fans by yourself. Contact your local dealer for replacement.
6.Other error codes
6. Consult your local dealer for assistance.
UPS fails to provide
battery backup or its
back up time is
shorter than its
intended
performance.
If the backup time remains non-satisfactory after 8 hours of
charging, please contact your local dealer for battery
replacement.
UPS is normal but
no Output to load
Check if all power
codes are properly
connected.
If problem persist, consult your local dealer for technical
assistance.
Summary of Contents for 1000-3000VA
Page 13: ...4 3 Tower Configuration Setup Step 1 Step 2...
Page 14: ...Step 3 Step 4...
Page 15: ...4 4 Rack Mount Configuration Setup Step 3 Step 4 Step 5...
Page 16: ...Step 6 Step 7...
Page 19: ...4 5 6 Battery Replacement Step 1 Step 2 Step 3...
Page 20: ...Step 4...
Page 38: ...10 3 3 Installation Instructions Tower installation Stand alone unit Step 1 Step 2...
Page 39: ...Use with UPS Step 1 Step 2...
Page 40: ...10 3 4 Rack Mount installation Step 1 Step 2...
Page 41: ...Step 3 Step 4...
Page 42: ...Second Battery First Battery Bank UPS Connect DC Cable...
Page 44: ...Step 3 Step 4 10 3 7 Specifications...
Page 46: ...11 Technical Specifications...