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30
Service Notes
This machine uses advanced diagnostics to alert the operator should any of the motors or
motor controllers sense the motors are not turning at the correct rate or sense a bad
connection. These errors highlighted by a scrolling display such as “Call for Service—
(Left Auger) Motor Error”, and the Service Number entered during machine set-up will
be displayed. These Motor error messages include Flipper Motor, Left and Right Auger
Motors, Hot Water Bypass Pump, Water Pump (for powder mix), Whipper Motor, and
Air Pump.
Usually repairing a bad connection or replacing the indicated motor or pump will remedy
the problem.
DRAINING
THE HOT WATER TANK
THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF
THE TANK. TANK HOLDS APPROX 1 US GALLON.
THE HOT WATER TANK CAN BE DRAINED FROM THE REAR OF THE
MACHINE –UNPLUG MACHINE FROM POWER SOURCE.
RNS. REPLACE DRAIN PLUG,
ENSURE HOSE CLAMP IS TIGHT AND REPOSITION DRAIN HOSE
BEFORE RE-FILLING THE HOT WATER TANK.
CAUTION-
UNLESS THE TANK IS LEFT TO COOL THE WATER IS EXTREMELY
HOT AND CAN CAUSE HARMFUL BU
Display Reads
Possible Cause(s)
Remedies
Notes
Fill Timeout
Water shut off to Machine
Check Water Supply Shutoff
Initial fill time longer than 8
minutes
Supply Line Blocked or too small Repair or Replace as needed
Fill time Longer than 1 Minute
Water Filter Restricted
Replace-Service Req'd
Water Probe has a 30 second
Hysteresis cycle
Inlet Solenoid valve Faulty
Replace-Service Req'd
Control Board Failure
Replace-Service Req'd
Thermistor Error Thermistor not plugged in
Make sure plug in housing is latched Open or Shorted Thermistor
Faulty Thermistor
Replacement
Control Board Failure
Replace-Service Req'd
Heater Timeout
Faulty Thermistor
Replacement
4 Minute Continuous Heater
Run
Faulty Heater Element
Replace-Service Req'd
Control Board Failure
Replace-Service Req'd
Motor Error
Faulty wire connection
Check connector/harness
Auger Motors 24 v dc
Control Board Failure
Replace-Service Req'd
Water pump 12 v dc
Whipper motor 24 v dc