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US Limited Warranty

Your electronic DYMO product is sold with a 1-year warranty from the date of 
purchase against defects in material and workmanship. DYMO will repair or 
replace your product free of charge on the following conditions: 

1

Products returned under this warranty must be accompanied by a 
description of the defect together with a copy of the product’s proof of 
purchase and your full contact and delivery details: name, telephone, 
complete address – street, house number, postal code, city, country.

2

Products returned to DYMO must be adequately packaged. DYMO will 
accept no liability for goods lost or damaged in transit from the customer.

3

Products must have been used strictly in accordance with operating 
instructions supplied. DYMO will have no liability for defects caused by 
accident, misuse, alteration or neglect.

4

DYMO accepts no liability for any consequential loss, damage or expense 
of any kind resulting from the machines or accessories or the use thereof, 
save that liability for death or bodily injury caused by such products is not 
excluded.

5

DYMO label printers are designed for use only with DYMO-branded 
labels. This warranty does not cover any malfunction or damage caused 
by the use of third-party labels.

6

This warranty does not affect your statutory rights as a consumer.

Australia and New Zealand Limited Warranty

Your electronic DYMO product is sold with a 2-year warranty from the date of 
purchase against defects in material and workmanship. DYMO will repair or 
replace your product free of charge on the following conditions: 

1

Products returned under this warranty must be accompanied by a 
description of the defect together with a copy of the product’s proof of 
purchase and your full contact and delivery details: name, telephone, 
complete address – street, house number, postal code, city, country.

2

Products returned to DYMO must be adequately packaged. DYMO will 
accept no liability for goods lost or damaged in transit from the customer.

3

Products must have been used strictly in accordance with operating 
instructions supplied. DYMO will have no liability for defects caused by 
accident, misuse, alteration or neglect.

4

DYMO accepts no liability for any consequential loss, damage or expense 
of any kind resulting from the machines or accessories or the use thereof, 
save that liability for death or bodily injury caused by such products is not 
excluded.

5

DYMO label printers are designed for use only with DYMO-branded 
labels. This warranty does not cover any malfunction or damage caused 
by the use of third-party labels.

6

This warranty does not affect your statutory rights as a consumer.

Special Provisions for Australia

The following provisions shall apply in addition to the above warranty if the sale 
of the DYMO product occurred in Australia:

Our goods come with guarantees that cannot be excluded under the 
Australian Consumer Law.  

You are entitled to a replacement or refund for major failure and 
compensation for any other reasonably foreseeable loss or damage. 

You are also entitled to have the goods repaired or replaced if the goods 
fail to be of acceptable quality and the failure does not amount to a major 
failure. 

Any repair or replacement will be at DYMO's expense and free of charge 
to you.

Refer to www.dymo.com to find your local service center contact information.

Register for 2 + 1 year warranty

Register your new DYMO product and get 1 year additional warranty.
As a registered user you also receive:

Technical support from experts

Helpful tips and tricks on the use of your product

Special offers and new product announcements

Register today and soon you’ll receive your product’s extended warranty 
certificate. Go to www.dymo.com/register

What to do if your product is defective?

DYMO offers you the following service options:

DYMO Website:

 In most situations a visit to www.dymo.com will give 

you the right assistance. In the Customer Support area, you will find 
information about your DYMO product, such as Frequently Asked 
Questions and solutions to known problems. The User Guide also gives 
you additional information.

DYMO Help Desk:

 You can also contact the DYMO Help Desk where 

an associate will help you to determine the exact nature of the problem 
and advise you what to do next:

Dealer:

 Your DYMO dealer can help you to determine the exact nature 

of the problem and assist you further.

US

1 877 724 8324

AUS 1 800 633 868

Intl 

+44 203 564 8356

NZ

0800 396 669

©2018 NEWELL RUBBERMAID EUROPE LLC  PRODUCT OF: 

NEWELL OFFICE BRANDS, 6655 PEACHTREE DUNWOODY RD ATLANTA, GA 30328 

WWW.DYMO.COM 

CUSTOMER CARE / SERVICE CLIENTÈLE: 877-724-8324.  

IMPORTED INTO AUSTRALIA BY: 

NEWELL AUSTRALIA PTY LTD,

LEVEL 3, 35 DALMORE DRIVE, SCORESBY VICTORIA 3179, AUSTRALIA

CUSTOMER CARE: 1800 639 355.

IMPORTED INTO NEW ZEALAND BY: 

NEWELL NEW ZEALAND LTD,

8 AMELIA EARHART AVENUE, AIRPORT OAKS,

MANGERE, AUCKLAND 2022, NEW ZEALAND  

CUSTOMER CARE: 0800 848 111.

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