NewMar DIN-UPS 24-20, Installation & Operation Manual

11

P.O. Box 1306
Newport Beach
California 92663

Phone:  714-751-0488  

                                     Fax: 714-957-1621

     E-Mail: techservice@newmarpower.com

www.Newmarpower.com

Automation DC Power • Powering the Network

8) Troubleshooting

Symptom

Possible Cause

Corrective Action

Section

A. Battery requires excessive  

     re-charge time

1.Load at or near max. 

   recommended load providing 

   minimal current available for 

   charging

1.Reduce load or split load between 

   two separate DIN UPS units

2.Charging level current set to low

2.Adjust “Battery Charging Level” 

   control knob to higher level

B. Load turns off after a couple  

    of seconds when running  

    on battery

1.Time buffer set to incorrect position

1.Verify correct setting with manual

2.Batteries not charged, due to high 

   load demand

2.Reduce load or split load between 

   two separate DIN UPS units

C. No absoprtion voltage

1. Absorption jumper not installed

1. Install provided jumper in  

    position 6

D. Unit does not turn on

1. AC input is 115 VAC, no  

    jumper wire installed 

1. Install 115V jumper wire across j1 

    and j2

E. Trips AC input breaker

1. AC shorted to case

1. Verify correct AC input wiring

2. Defective unit

2. Contact technical service

F. No output

1. DC output wired backwards  

    or shorted

1. Remove AC input and check DC   

    wiring

2. No AC input

2. Verify correct AC input and 

    jumper wire installed if powering   

    from 115 VAC

3. Excessive temperature or  

    blocked ventilation

3. Improve ventilation, unblock 

    vent holes

4. Defective unit

4. Contact technical service

G. No voltage on battery  

     output terminals

1. No battery installed (voltage 

    required for battery output to  

    turn on)

1. Install batteries

2. Missing or blown battery  

    wiring fuse

2. Replace missing or blown battery    

    wiring fuse

H. Diagnosis LEDs always blinking 1. Normal operation

1. Refer to Chart 2: Diagnosis Table

9) Warranty

Newmar warrants that the DIN-UPS 24-20 DIN Rail UPS to be free from defects in material and workmanship for two years 

from date of purchase. If a problem with your DIN-UPS 24-20, or if you have any questions about the installation and 

proper operation of the unit, please contact NEWMAR’s Technical Services Department:

Phone: 714-751-0488 - From the hours of 7:30 a.m. to 5:00 p.m. weekdays, P.S.T.; 

Fax: 714-957-1621

E-mail: techservice@newmarpower.com