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5. Troubleshooting Guide                                         

Problem

                                           

 

Solution 

DM220 not working with PC       

 Check that PC USB 2.0 cable is properly 

connected to PC US 2.0 port   

 Make sure both units are powered up 

 Has the included USB 2.0 device driver 

been installed? Note: If your PC uses 
Windows Me/XP, this step is not needed, 
your PC will detect the new hardware 
automatically. 

 The following operating systems can be 

used with the DM220 - Windows 
Me/XP/98/98SE/2000 XP3and Mac OS10.0 
or later versions. 

 

Battery Low Indicator lit up continuously                         

 Make sure rechargeable Ni-MH batteries 

are at least rated at minimum of 1800mA. 

 Batteries must be replaced or recharged 

before the next back up operation; otherwise 
the next back up operation may result in 
failure or damage the disc. 

   

Disc Full indicator lights up                           

 Remove the disc and replace it with another 

blank disc. 

 

Memory card cannot be read or backed up             

 Make sure memory card is inserted correctly.   

See 2-4 Slot Adaptor usage.   

 The memory card may be damaged or the 

data may be corrupted. Use your digital 
camera to check and/or format the data. 

 Make sure the blank disc is properly placed 

in the CD burner. 

 

 

Summary of Contents for EZDigiMagic DM220

Page 1: ......

Page 2: ... 2 3 Rear and Left Side 2 4 Slot Adaptor Usage 2 5 Battery Pack Box 2 6 Car Power Adaptor Kit 3 Operating Instructions P 7 3 1 Standalone Operation 3 2 PC Link Operation 3 3 DM220 Disconnection from PC 4 Important Notes P 10 5 Troubleshooting Guide P 11 6 Technical Support P 13 7 Specifications P 14 8 Product Application Scope P 15 ...

Page 3: ... Basic Configuration Please review contents to ensure your EZDigiMagic is complete EZDigiMagic DM220 main unit Quick Start User s Manual 1 disc USB 2 0 device driver for Windows 98 SE 2000 XP3 Mac OS10 x and later Before Install the driver please read the Read me file in the driver 1 disc CD burner software 1 blank CD R disc USB 2 0 connection cable CF Memory Card Slot Adaptor AC Power Adaptor AC ...

Page 4: ... to start the back up operation 2 Power Indicator The green LED will illuminate once the power source is connected and the power switch is in the on position 3 OK Write indicator Once the memory card is inserted and a blank CD is placed in the burner the OK Write green colored LED indicator will begin blinking indicating EZDigiMagic has detected both media Once EZDigimagic is ready to copy the gre...

Page 5: ... the EZDigiMagic to the ON position 2 USB Port Plug the USB 2 0 cable into this socket and connect the other end to your PC 3 Power Switch Slide the switch toward the front to the ON position to start the unit or slide the switch toward the rear to the OFF position to shut down the unit 2 4 Slot Adaptor Usage The 4 in 1 memory slot adaptor is included with the unit see Figure 5 1 When using the Sm...

Page 6: ...nuously recharge the batteries immediately after completing the current copy operation otherwise the next copy operation may result in failure or a damaged disc 4 Batteries may discharge if they are not used for a period of time Make sure batteries are fully charged before major usage The amount of discharge is dependent on the maker and model of the batteries Please consult battery manufacturer s...

Page 7: ...re 10 For Use 1 Insert the connector A of the Car Power Adaptor Kit as show on Figure 10 into cigarette lighter outlet of the car 2 Insert connector B into the power connector socket on DM220 as shown on Figure 11 3 Follow the normal operating procedures as described in the next section Figure 10 Figure 11 B A ...

Page 8: ...green and steady press the Copy key to start the copy operation During the disc burning process the OK Write indicator will blink yellow 6 Once the copy operation is complete the OK indicator light will turn green and the buzzer will sound a long beep about 2 seconds and the disc tray will slide out automatically 7 To back up more than one memory card on the same CD complete the back up of one mem...

Page 9: ...g as a card reader and CD burner 5 The PC will have two new icons located in My Computer in the desktop menu removable HDD and optical disk drive 6 Removable HDD functions as a card reader for retrieving the information in the memory card See Section 3 2 1 for details 7 Optical disk drive functions as a CD burner for recording information onto CD R or CD RW discs through proper CD burner software ...

Page 10: ...ion from PC 1 Using your PC move cursor to the lower right hand corner of the screen and click on the Unplug or Eject Hardware icon as in Figure 12 2 Select the functions Stop USB CD ROM and Stop USB HDD to remove the device driver 3 Once the message device can now be safely removed from the system appears as in Figure 13 you may power off the EZDigiMagic DM220 and remove the USB interface cable N...

Page 11: ...tion a folder will be created with the name 01 which will contain all data from the first memory card The second backup operation will create a new folder 02 and so on for all subsequent backup operations until the disc is full 4 You must use a blank CD R or CD RW disc for the first backup You may use any CDs created by DM220 for further backup if the disc space is still available 5 You cannot use...

Page 12: ...ersions Battery Low Indicator lit up continuously Make sure rechargeable Ni MH batteries are at least rated at minimum of 1800mA Batteries must be replaced or recharged before the next back up operation otherwise the next back up operation may result in failure or damage the disc Disc Full indicator lights up Remove the disc and replace it with another blank disc Memory card cannot be read or back...

Page 13: ...ybe your CD RW disc is not the ISO disc format If the disc is UDF formatted reformat the CD R W disc into ISO format before using as the backup disc in your EZDigiMagic Please use the follow steps to make the ISO disc format Connect DM220 to a PC Please Insert the blank CD RW disc into the DM220 Using the software reformat the blank CD RW disc again to make sure the ISO disc format is correct WARN...

Page 14: ...aipei 116 Taiwan TEL 886 2 8931 1122 FAX 886 2 8931 1502 Http www ezpnp com Http www ezdigimagic com E Mail ezpnp lfe com tw 6 1 Limited Product Warranty EZPnP offers one year warranty for material and workmanship of this product under normal usage condition Product failure excluding any misuse or handling damage after confirmation by our technical service staff will be repaired or replaced at our...

Page 15: ... Function key 1 Copy button Audible Alert Buzzer PC Interface USB 2 0 to PC and MAC Operating System supported Windows 98 98SE ME 2000 XP MAC OS 9 X and later AC Power 100 240V 50 60Hz universal AC adapter DC 5V 2A Battery Power Optional battery pack box for Rechargeable 1 2V AA Ni MH Battery 4 Battery and Charger are not provided Physical dimensions 150Wx35Hx167L mm 150Wx35Hx190L mm with battery ...

Page 16: ...infringement of any proprietary rights of other from use of this product Disclaimer The operating speed and performance stated in the product literature are for comparison with similar products only The actual speed or time may vary depending on the type and quality of media We do not offer any warranty that the speed or performance will be identical in a similar backup copying cycle It is user s ...

Page 17: ...16 PN 44 919003 00 V1 00 ...

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