Nexcom MRC 2100, User Manual

Page 1: ...NEXCOM International Co Ltd NEXCOM International Co Ltd V1 1 Revised March 2009 www nexcom com Mobile Computing Solutions Mobile Rugged Computer MRC 2100 User Manual ...

Page 2: ...Tablet PC 6 Stopping the Tablet PC 6 Using the Quick Buttons 7 Programmable function keys 7 Using the Fingerprint Feature 10 Using the On screen Keyboard 11 Using the Touchscreen 11 Using the Video Features 12 Display mode Configuration 12 Using the Audio Features 12 Connecting Audio Devices 12 Using the CMOS Camera Features 12 Using the Communication Features 14 Using the Wireless LAN 14 Using th...

Page 3: ...Selections 31 Main Menu 31 System Overview 32 Advanced Menu 32 Advanced Settings 32 Boot Menu 33 Boot Settings 33 Security Menu 34 Exit Menu 34 Chapter 6 NEXCOM Warranty and Service For MRC Mobile Rugged Computer Product line 1 Warranty Period 35 2 Warranty Coverage 35 3 RMA Procedure 36 4 Product Repairing 36 5 Out Of Warranty Service 37 6 Extended Warranty Program 37 7 Product End of Support 38 ...

Page 4: ...puter systems to remain CE compliant only CE compliant parts may be used Maintaining CE compliance also requires proper cable and cabling techniques Copyright This publication including all photographs illustrations and software is protected under international copyright laws with all rights reserved No part of this manual may be reproduced copied translated or transmitted in any form or by any me...

Page 5: ...Polybrominated diphenyl Ethers PBDE 0 1 or 1 000ppm In order to meet the RoHS compliant directives NEXCOM has established an engineering and manufacturing task force in to implement the introduction of green products The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry ...

Page 6: ...components are included Otherwise NEXCOM is not responsible for the devices parts Customers are responsible for the safe packaging of defective products making sure it is durable enough to be resistant against further damage and deterioration during transportation In case of damages occurred during transportation the repair is treated as Out of Warranty Any products returned by NEXCOM to other loc...

Page 7: ...ng parts ensure that your service technician uses parts specified by the manufacturer Avoid using the system near water in direct sunlight or near a heating device The load of the system unit does not solely rely for support from the rack mounts located on the sides Firm support from the bottom is highly necessary in order to provide balance stability The computer is provided with a battery powere...

Page 8: ...greater than the voltage and current rating marked on the product 11 All cautions and warnings on the equipment should be noted 12 If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage 13 Never pour any liquid into an opening This may cause fire or electri cal shock 14 Never open the equipment For safety reasons the equipment shou...

Page 9: ...bsite at www nexcom com 2 For technical issues that require contacting our technical support team or sales representative please have the following information ready before calling Product name and serial number Detailed information of the peripheral devices Detailed information of the installed software operating system version application software etc A complete description of the problem The ex...

Page 10: ...17 Rue des entrepreneurs 78420 Carrières sur Seine France Tel 33 0 1 71 51 10 20 Fax 33 0 1 71 51 10 21 http www nexcom eu Global Service Contact Information Germany Leopoldstrase Business Centre Leopoldstrase 244 80807 Munich Germany Tel 49 89 208039 278 Fax 49 89 208039 279 http www nexcom eu Italy Via Gaudenzio Ferrari 29 21047 Saronno VA Italia Tel 39 02 9628 0333 Fax 39 02 9619 8846 http www ...

Page 11: ... nexcom cn China Shanghai Office Room 1505 Greenland He Chuang Building No 450 Caoyang Rd Shanghai 200063 China Tel 86 21 6150 8008 Fax 86 21 3251 6358 http www nexcom cn China Nanjing Office Room 1206 Hongde Building No 20 Yunnan Rd Nanjing 210018 China Tel 86 25 8324 9606 Fax 86 25 8324 9685 http www nexcom cn Japan 10F Nakagin Shiroyama Building 8 16 13 Ginza Chuou ku Tokyo 104 0061 Japan Tel 8...

Page 12: ...is complete Your MRC 2100 package should have all the items listed in the follow ing table 1x MRC2100 P N 10U00210001X0 with Protection Rubber 1x Protection Rubber Left P N 5044440120X00 1x Protection Rubber Right P N 5044440112X00 1x Battery P N 4ZTSS26301X00 1 x Adapter P N 7400065005X00 1x MRC2100 CD Driver 1x MRC2100 Quick Reference Guide 2x MRC2100 HEAD SCREW P N 50311F0139X00 ...

Page 13: ... Touch Screen MRC2100 530S8 P N 10U00210006X0 8 4 Fan less Ruggidized Tablet PCwith Intel Atom 1 6GHz Processor 8GB SSD 1GB Memory Sunlight Readable Touch Screen Optional Accessary Ordering Information for MRC 2100 1D Laser Barcode scanner Opticon P N 88U00210004X0 3 5G GSM Module Sierra MC8775V P N 88U00210005X0 RFID Module HF type 13 56MHz P N 88U00210003X0 MRC2100 Battery Pack 3S1P P N 4ZTSS263...

Page 14: ...ht P N 5044440112X00 1x Battery P N 4ZTSS26301X00 1 x Adapter P N 7400065005X00 1x MRC2100 CD Driver 1x MRC2100 Quick Reference Guide 2x MRC2100 HEAD SCREW P N 50311F0139X00 MRC 2100 Specification Overview The MRC 2100 is a handheld mobile tablet computer with ultra robust mechanical design and versatile functions Featuring Intel Atom processor up to 1 6 GHz with 512 KB on die L2 cache the MRC 210...

Page 15: ...4 Push in the SIM card until it is locked push the card again to eject CAUTION Be sure to use only the AC adapter included with your MRC2100 Do not use other AC adapter you may damage both your battery and the MRC2100 1 Attach the battery as shown below 2 Secure the screws on left side Attaching Battery and Connecting AC Power The MRC2100 operates either on the external AC power or internal bat te...

Page 16: ... Started Turning On the MRC2100 1 Press the Power Button to start the MRC2100 2 The MRC2100 is booted to Windows XP 3 Use the Navigation buttons to control the cursor 4 Congratulation your MRC2100 is ready to use 3 Secure the screws on right side 4 Flip the device to face up connect the AC power adapter ...

Page 17: ...ower On Off button 6 Wireless Switch Wireless On Off button 7 Finger Print Finger print scanner TSC4CA 8 Camera Switch Programmable Function key for CMOS camera 9 Touch Screen LCD Resistive sun light readable touch screen L C D w i t h l i g h t s e n s o r t o s u p p o r t a u t o dimming 10 Programmable Function Keys 4 x Programmable Function keys F1 ESC F 2 F 2 c o n t i n u o u s l y p re s s...

Page 18: ...for resistive touch screen 2 Camera 2 0 M Pixel CMOS camera 3 Battery 2600mAh battery pack 1 5 2 4 6 3 7 MRC2100 Bottom View Number Components Descriptions 1 Mini USB Mini USB Client 2 USB 1 x USB2 0 3 Power Connector DC in 19V 3 42A 65W 4 Docking Connector 1 x 32 Pin Po Go connector for docking station 5 USB 1 x USB2 0 6 MIC in 3 5 mm MIC in jack 7 Line out 3 5 mm Line out jack 1 2 3 ...

Page 19: ...y load the OS after you turn it on Note According to XP Pro for embedded user agreement the OS is intended for specific embedded application use only This agreement prohibits end user to install any comical software such as email word processor worksheet database schedule and financial applications directly onto this device The device must access these applications through its application server M...

Page 20: ...the bottom right of the tablet PC F1 button is the Escape key in standard MS Windows it is used to back out of situation F2 button is the standard MS Windows F2 key which is used to rename an item when working in Windows Pressing down F2 key for 3 seconds to activate Screen Rotation F3 button is the LCD brightness control up key F4 button is the LCD brightness control down key Setup the Function K...

Page 21: ... start programs startup easykey 6 Re boot OS Configure the Function Key utility and User Define Setting 1 Click Fn Icon Open Utility 2 Right click and open the function key window from taskbar 3 Take front button 1 as example The button properties windows display the hotkey s current setting and from the drop down menu you can select the desired options ...

Page 22: ...ow 1 Backlight Down 2 Backlight UP 3 Customize 4 Internet Explorer 5 Screen keyboard 6 WordPad 4 Choose the one you would like and then click Modify and then OK 5 If you wish to define your key setting select customize 5 1 Select customize 5 2 Click Modify 5 3 Descript the setting 5 4 Browse the path and choose the program file 5 5 OK 6 The window shows your setting 2 1 3 4 5 ...

Page 23: ...d if you have one and choose a method of verification you would like to use fingerprint only fingerprint and a smart card etc Accessing Main Features The Biomenu The Biomenu gives you a quick access to Protector Suite QL s features such as locking your computer launching registered sites and register web sites and dialogs locking archive files or displaying Help To display the Biomenu After you ha...

Page 24: ...ies Ac cessibility On screen Keyboard The touchscreen has same function as a mouse device It allows you to perform click double click and right click functions Function Action Click Point Use stylus pen to tap gently on the item menu in the Windows Double click Use stylus pen to tap twice rapidly on the item menu in the windows Right click Use stylus pen to press lightly on the item menu until a p...

Page 25: ...ment To view and change display settings through your operating system see your operating system documentation or online help for specific information Using the Audio Features Your tablet PC comes with convenient audio features as follow Integrated with high density codec ALC888 VC2 GR One External Microphone in One external Line out Internal 2 x digital stereo speakers 2 2W 4 Ω one on each side C...

Page 26: ...hapter 2 Operating Your Tablet PC MRC 2100 User Manual 3 Click Storage settings to set file store location 4 Click Add and choose storage type 5 Click OK and file store settings window shows below 6 Fill in name of this setting and browser the URL you would like to put ...

Page 27: ... Peer to Peer Ad Hoc and Access Point Infrastructure modes Technology 802 11a 802 11b g 802 11n Maximum Throughput Mbps 54 11 54 248 Band GHz 5 2 4 2 4 5 Modulation OFDM DSSS OFDM OFDM Security Au thentication WPA and WPA2 802 1 X LEAP EAP TLS PEAP TLS and PEAP MSCHAPv2 Encryption Protocols CKIP TKIP 64 bit and 128 bit WEP for 802 11a b g AES CCMP for 802 11a b g n Wi Fi Alliance Wi Fi Certified f...

Page 28: ... setting of the Bluetooth feature is active always ON upon booting your tablet PC and it is in the general discoverable and pair able mode Adding a device Steps to take on the MRC2100 1 From Desktop go to Start Run type bthprops cpl and then click OK 2 In Bluetooth Settings click Add 3 In the Add Bluetooth Device Wizard click to select the My device is set up and ready to be found check box and th...

Page 29: ... You need to install the third party GPS navigation software to take advan tage of the GPS feature Setup and Using GPS Information Users can use the GPSinfo exe program to verify that the GPS is correctly configured and working properly Also users can use the GPSinfo exe pro gram to enable WAAS EGNOS and power saving mode 1 Go to Device Manager to ensure the device is installed correctly 2 Insert ...

Page 30: ...he Power Save Mode the option is available only when a GPS device is found Tab Menu Switch between Setup and GPSINFO windows Com Port Selection Select the appropriate communication port where GPS receiver is configured it may be necessary to try several com munication ports until the right one is found Baud Rate Selection Select the appropriate transferring rate Please set the baud rate at 38400 S...

Page 31: ...e Date Latitude User s current latitude is displayed in N S degree North South Hemisphere format Satellite Status Chart display the status of each connected satellite The number under each bar marks corresponding Satellite and the height of each bar represents the strength of the satellite Red bar indicates that the satellite location is known from almanac information however the satellite is not ...

Page 32: ...serted Otherwise choose another communication port Satellite status can be observed in the GPS Info Window Use the 6 Tab Menu to switch between Setup window and GPS info window Please make sure to de activate the GPS device before exiting this pro 7 gram Using the 3 5G Feature 3 5G is a 3G mobile telephony communications protocol in the High Speed Packet Access HSPA family It allows networks based...

Page 33: ...g Your Tablet PC MRC 2100 User Manual 3 At License Agreement screen select I accept the terms in the license agreement and press Install 4 The installation is completed press Finish 5 System found the new hardware 6 Go to device manager to ensure the device has been property installed ...

Page 34: ...Manual Connecting to Internet 1 Connect to Internet by launching the 3G watcher AP from Desktop Press Connect 2 Connecting to the Internet 3 You have successfully connected to Internet 4 To place a telephone call select VOICE enter the phone number from on screen numeric key pad Be sure to connect MIC and Head phone ...

Page 35: ...nner Features Optional The MRC2100 has optional Barcode Scanner By default the Barcode AP is pre installed in your Operating System If you wish to add the Barcode Setup and using MRC2100 Barcode MDL 2000 Scanner please contact your sales for detail Setup and using MRC2100 Barcode MDL 2000 1 Go to Device Manager to ensure the device is installed correctly 2 Launch Tscan exe in C Utility Barcode MDL...

Page 36: ...efault setting is COM3 set to Toggle ON 4 Set Baud rate to 9600 and 8 DatBits No parity 1 Stop Bit under COM3 5 Be sure the current setting is COM3 9600 n 8 1 Status Port is open 6 The barcode scan button is located at the top left corner of the system Push the Scan button and aim scan light to read barcode 7 The barcode number is shown at the bottom of the screen ...

Page 37: ...e enabled at the same time FID s AP SkyeDemo is intended for demo and verifica tion purpose For other purpose please contact NEXCOM sales rep 1 Launch SkypeDemo in C Utility RFIF_Utility 2 Place the RFID test card nearby the RFID reader The reader is located on top left side of the unit 3 Click LOOP SELECT to search the RFID within its parameter 4 The reader found a RFID display the data in Tag ID...

Page 38: ...e battery pack Battery low signals and actions External battery usage Power saving tips AC Adapter CAUTION The AC adapter is designed for indoor use and use of your tablet PC only Connecting the AC adapter to other device can damage the adapter The AC power cord supplied in your tablet PC package is for use of the country of purchase only If you plan to travel abroad with your tablet PC consult wi...

Page 39: ...n it is fully charged due to the self discharging process It is a normal situ ation and could be happened whether or not the battery pack is installed in the tablet PC Failure to charge the battery at least once a month may reduce the battery s ability to charge re charge Initializing the Battery Pack Initializing is a process of fully charging a battery pack discharging it and then fully charging...

Page 40: ...ossible when the system indicates low battery power The remaining operating time vary from types of usage Audio subsystem PC card hard or USB flash disk could drive out the bat tery power very quickly Respond to the Battery Low signal by taking one of the following actions Place tablet PC on Standby or Hibernation mode Turn off the tablet PC 1 Connect the tablet PC with AC adapter 2 If no action h...

Page 41: ...ion Click enable Hibernation then OK Refer to Windows Help for detail Power Saving Tips Battery operating time can be extended by the followings Set tablet PC in power saving mode see previous section 1 Enable Power Management 2 Reduce the LCD brightness to the lowest comfortable level 3 Shorten the length of time Windows turns off the display 4 Eliminate the use of USB devices such as uses the to...

Page 42: ...e information please refer to the Operating Instructions of the docking station I Tablet PC capability can be enhanced by connection of various peripheral devices When apply be sure to accompany the devices instruction with the rel evant section in this chapter This chapter provides guidelines of installing and using the following devices USB mini USB device Docking Station Connecting a USB mini U...

Page 43: ...o power on the computer and waits for the following message during the POST Press the F2 key to enter Setup BIOS Setup Utility is a program for configuring the BIOS Basic Input Output System settings of the tablet PC BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the tablet PC hardware can understand The BIOS settings a...

Page 44: ...IOS setup menu is the first screen that you can navigate Each main BIOS setup menu option is described in this user s guide The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured Options is blue can be The right frame displays the key legend Above the key legend is an area reserved for a text messag...

Page 45: ...e setup screen to enter the Advanced BIOS Setup screen You can select any of the items in the left frame of the screen such as CPU Configuration to go to the sub menu for that item You can display an Advanced BIOS Setup option by highlighting it using the Arrow keys The Advanced BIOS Setup screen is shown below Advanced Settings CPU Configuration You can use this screen to select options for advan...

Page 46: ...n to allow the system to enable or disable the onboard USB ports Boot Menu Boot Settings Boot Device Priority Set the boot device options to determine the sequence in which the com puter checks which device to boot from The settings are Removable Dev Hard Drive or ATAPI CDROM The Optimal and Fail Safe settings are 1st boot device Removable Device 2nd boot device ATAPI CDROM 3rd boot device Hard Dr...

Page 47: ...hange User Password User Password controls access to the setup utility Boot Sector Virus Protection Select the options to enable the protection feature to protect the Master Boot Record MBR from virus infection Exit Menu Exit Options Save Changes and Exit Exit System Setup and save your changes to CMOS Discard Changes and Exit Exit utility without saving setup data to CMOS Discard Changes Load pre...

Page 48: ...COM and 2 3 4 Accessories parts were added to products after they were shipped from NEXCOM 2 4 Product will be treated as Out of Warranty if 2 4 1 It expires the warranted period 2 4 2 It had been altered by persons other than an authorized NEXCOM 1 Warranty Period 1 1 NEXCOM makes products in accordance with the Industry standard and NEXCOM warrants that all her Industry grade Mobile Rugged Com p...

Page 49: ... down all the information related to the prob lems on the NEXCOM RMA Service Form when applying for the RMA service Those information will help NEXCOM to understand the problems better those usually include the fault description on screen messages and any picture s if possible 3 3 Customers could send back the faulty product s with or without the accessories and key parts such as the CPU and DIMM ...

Page 50: ...repaired NEXCOM will either return the product to the customer or just scrap it by customer s instruction 5 1 Testing and Parts Replacement NEXCOM will have the following charges for those Out Of Warranty RMA service 5 1 1 Basic Labor Cost and Testing Fee 5 1 2 Parts Fee NEXCOM will charge for main IC chip set and so on 5 1 3 3rd Party Parts Fee replacement for CPU DIMM HDD Chassis PSU LCD Panel B...

Page 51: ...owever will last until the day of EOS End of Support which is the last Shipment Day of EOL product plus the product Warranty Period So the product support and warranty for the Last buy discontin ued product will be granted until its warranty period is expired that s reaching the EOS Day of the product Before its EOS Day NEXCOM will continue to investigate trouble shoot ing and characterize issues ...

Page 52: ...th IntelR and will update drivers when solutions are delivered All drivers and APs are saved in CD Driver including the latest function key In the event that you have reformatted the HDD be sure to copy all drivers and APs to a local HDD The Chipset USB_Client driver must be installed from a local HDD Device Driver Installation Sequence We recommend you to create a driver folder for called MRC2100...

Page 53: ...ivers Instruction to install USB_TO_COM 1 From Desktop right click your mouse select Properties 2 From the menu tab select Hardware then Device Manager 3 In Device Manager position the pointer to USB Device with exclamation mark right click the mouse and select Properties 4 In USB Device Properties select Update Driver ...

Page 54: ...ice Drivers 5 In Welcome to the Hardware Update Wizard select No not this time 6 In Hardware Update Wizard for install software for USB Device select Install from a list or specific location advanced 7 In Hardware Update Wizard browse to the driver location 8 In Hardware Installation select Continue Anyway twice ...

Page 55: ...User Manual Appendix A Installing Device Drivers 9 In Completing the Hardware Wizard select Finish 10 Found New Hardware Wizard will find 4 COM ports need to install Drivers Select Next to continue 11 In Hardware Installation select Continue Anyway 12 Click Finish to complete ...

Page 56: ...served 47 MRC 2100 User Manual Appendix A Installing Device Drivers 13 Repeat 4 times from Step 3 to Step 12 to install other serial ports 14 In Device Manager shows all 4 COM ports have been installed suc cessfully 15 USB to COM driver installation complete ...