Nexcom NCb-311, User Manual

Page 1: ...NEXCOM International Co Ltd NEXCOM International Co Ltd Published September 2013 www nexcom com Intelligent Digital Security IP Camera NCb 311 User Manual ...

Page 2: ...tions 2 Physical Descriptions 3 DI O Pinout Assignment 3 Hardware Installation 4 Chapter 2 Camera Configuration Accessing the Camera s Configuration Menu Graphical User Interface 5 Installing NexCam Assistant 5 NexCam Assistant 8 Web Browser Internet Explorer 10 Configuring the Camera s Setting 11 Browsing Through the Configuration Menu 12 Video 13 Video Stream 13 Stream 1 H 264 13 Stream 2 H 264 ...

Page 3: ...Alarm In Out Actions 27 Event Actions 28 When Motion Detection Triggered 28 When Alarm In Triggered 28 System 30 Audio 30 Audio Settings 30 User Management 31 Add Modify User Accounts 31 User List 31 SD Card Management 32 SD Card Information 32 File List 32 Date Time 33 Current Camera Time 33 Time Settings 33 Date Time Format 34 NTP Server 34 Firmware Upgrade 35 Firmware Version 35 Update 35 Maint...

Page 4: ...XCOM International Co Ltd All other product names mentioned herein are registered trademarks of their respective owners Regulatory Compliance Statements This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant Declaration of Conformity FCC This equipment has been tested and verified to comply with the limits for a Class B digital devi...

Page 5: ...ybrominated diphenyl Ethers PBDE 0 1 or 1 000ppm In order to meet the RoHS compliant directives NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry qualit...

Page 6: ... parts specified by the manufacturer Avoid using the system near water in direct sunlight or near a heating device The load of the system unit does not solely rely for support from the rackmounts located on the sides Firm support from the bottom is highly necessary in order to provide balance stability The network camera is provided with a battery powered real time clock circuit There is a danger ...

Page 7: ... the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage 12 Never pour any liquid into an opening This may cause fire or electrical shock 13 Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service per...

Page 8: ...tion of the installed software operating system version application software etc A complete description of the problem The exact wordings of the error messages Warning 1 Handling the unit carry the unit with both hands and handle it with care 2 Maintenance to keep the unit clean use only approved cleaning products or clean with a dry cloth Conventions Used in this Manual Warning Information about ...

Page 9: ...Copyright 2013 NEXCOM International Co Ltd All Rights Reserved ix NCb 311 User Manual Preface Package Contents Screw Kit Quick guide The NCb 311 package contains the following accessories ...

Page 10: ... Ltd All Rights Reserved 1 NCb 311 User Manual Chapter 1 Product Introduction Chapter 1 Product Introduction Overview Key Features 3MP 20fps Full HD1080P 30fps Digital WDR DC iris Micro SD card slot Support 0 C 60 C 32 F 140 F Lens optional ...

Page 11: ...30 fps 640 x 480 30 fps 320 x 240 30 fps Audio Audio Streaming Two way Audio Compression G 711 8KHz 16bit Audio Input Line in Audio Output Line out Network Interface 10 100 1000 Mbps Ethernet RJ 45 Supported protocols HTTP TCP IP UDP RTP RTSP FTP SMTP DHCP DNS DDNS NTP uPnP ONVIF IPv4 v6 Security Multi level passwords HTTP encryption I O Connector Audio in out Port 1x 3 5mm phone jack D I O 1x DI ...

Page 12: ...ocus ring Iris connector Line out Line in Power LED DC 12V AC 24V Default Reset DI O Micro SD Network connector PoE Alarm In 1 2 3 4 5 Alarm In Alarm Out_Nc Alarm Out_No Alarm Out_Com Note Default If the default button has been pressed 1 4 secs the camera will be re started and all the settings will be back to default except IP address If over 5 secs the camera will be re started and all the setti...

Page 13: ... 1 Remove the lens cover 2 Attach the camera lens purchased separately onto the focus ring and connect it to the iris connector 3 After adjusting the lens focus use the supplied hex wrench to tighten the two set screws into the set screw holes on the focus ring to secure the lens Please refer to the figure below Lens purchased separately ...

Page 14: ... before proceeding You can access the camera via a web browser or NexCam Assistant software included with the camera The following information outlines the instructions for each method Installing NexCam Assistant 1 Locate the installation file NexCamAssistant Setup msi on the CD 2 Once located double click on the file to start the installation program 3 Click the Next button on the welcome screen ...

Page 15: ...click on the Browse button and locate the desired installation folder Next button Browse button Disk Cost button User accounts 7 Click on the Next button to continue 5 To check the available drives you can install the software to and their available and required disk space please click on the Disk Cost button 6 Specify which user accounts on the computer can access the program the options are Ever...

Page 16: ...eserved 7 NCb 311 User Manual Chapter 2 Camera Configuration Next button 8 Click on the Next button to begin installation Close button 9 Once the installation process is complete click on the Close button to finish A shortcut will be created on the desktop ...

Page 17: ...uration menu via Internet Explorer You can also access the menu by double clicking the camera s IP address under Camera List 2 When the program is launched it will begin searching the network for the IP camera automatically the search will last for up to 90 seconds You can also manually search cameras by clicking on the Search button 3 Once the camera is discovered it will show the following infor...

Page 18: ...cameras on the network To access all the cameras configuration menu simultaneously click on the Select All button to select all the cameras in the list then click the Home Page button Similarly you can access specific ones by ticking the camera s checkbox To deselect press the Clear All button to remove all the selection or specific ones by unchecking the checkbox Home Page Camera List Select All ...

Page 19: ...Enter button 3 You will be prompted with a pop up window asking for login information type in admin default login name and 9999 default password 4 Once logged in you will see the main screen with video stream stream 3 Web Browser Internet Explorer Snapshot Takes a image snapshot from the camera you will be prompted to store the image file onto the computer s hard drive Start Stop Press to stop the...

Page 20: ...al Co Ltd All Rights Reserved 11 NCb 311 User Manual Chapter 2 Camera Configuration Configuring the Camera s Setting 1 To configure the camera s setting click on the Setup button on the main screen to enter the configuration menu Setup ...

Page 21: ...tings are located on the left hand side of the interface clicking it will open their corresponding sub menu on the right The following are the camera settings available on the left hand side Video Video Stream Camera Settings Overlay Settings Privacy Mask Network TCP IP FTP SMTP Ports Events Motion Detection Alarm In Out Trigger Event Actions System Audio Settings User Management SD Card Managemen...

Page 22: ...nfigures the Bit Rate Control mode as VBR variable bit rate or CBR constant bit rate for the stream Target Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 20000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2 3 and 4 setting 0 5 seconds will yield the best video quality Video Video Stream This section c...

Page 23: ...Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 10000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2 3 and 4 setting 0 5 seconds will yield the best video quality Stream 3 MJPEG Resolution Displays the resolution of the video stream FrameRate Adjusts the frame rate of the video stream Setting 0 will di...

Page 24: ...image the range is 0 255 with 0 being the lowest contrast Press the button to decrease the value or button to increase the value The default value is 128 Color Saturation Configures the color saturation of the image the range is 0 255 with 0 being the lowest saturation Press the button to decrease the value or button to increase the value The default value is 128 Sharpness Configures the sharpness...

Page 25: ...e Exposure Mode This option configures the anti flickering function of the camera If the image is suffering from flickering under fluorescent light selecting Auto will allow the camera to automatically adjust the light frequency to match the current fluorescent lighting condition and prevent flickering You can also manually set it to Anti Flicker 50Hz Anti Flicker 60Hz or Locked Exposure Value Adj...

Page 26: ...duce brighter images but may also increase image noise Enable Backlight Compensation Enables or disables backlight compensation function enable this option if an image in the camera is too dark Day Night Configures the day and night mode of the camera Auto Allows the camera to automatically sense the current lighting level and determine what type of color range it should display Forced Color Force...

Page 27: ...on the bottom right corner Enable Text Enables or disables the Viewer to display text on the bottom left corner The text displayed can be configured in the field box Display Camera Name Enables or disables the Viewer to display the camera s name on the bottom left corner The name displayed can be configured in the Maintenance menu For information on Maintenance menu please refer to page 36 Save Sa...

Page 28: ... Chapter 2 Camera Configuration Privacy Mask This section configures which area of the live video in Viewer will be masked for privacy A total of 3 privacy masks can be configured Settings Privacy Mask Color Selects the color of the privacy mask The available colors are Black and White ...

Page 29: ...o mask by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 3 Press the Setting Area button in Enable mask zone 1 to set this area as mask 4 You will see the selected area turn black or white depending on which color was chosen This example uses black as the mask color Rectangular square Mask area 5 To create the second and thir...

Page 30: ...P server Static IP Address To manually configure an IP address select this option and input the IP address subnet mask default gateway primary and secondary DNS server address Current Network Settings Displays the current IP address subnet mask default gateway primary and secondary DNS server address of the camera Save Save button to apply the configurations click on this button once all the setti...

Page 31: ... Username Specify the login username for the FTP server Password Specify the login password for the FTP server Test Remote FTP Server Server Status Displays the status of the test connection FTP Test Tests the network connection between the camera and FTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect ...

Page 32: ...nformation Username Specify the login username for the SMTP mail server Password Specify the login password for the SMTP mail server Email Address From Specify the email address of the sender To Mail Address List Mail Address Specify the email address to send the email when an event is triggered by motion detection Press the Mail Test button to test the connection to this email Save Save button to...

Page 33: ...on menu RTSP Stream 1 to 3 RTSP Port Configures the RTSP port number of stream 1 to 3 and displays the URL of stream 1 to 3 The range is 1025 65535 Default URL of Stream 1 rtsp cameraIP 554 live stream1 Default URL of Stream 2 rtsp cameraIP 8556 live stream2 Default URL of Stream 3 rtsp cameraIP 8555 live stream3 Save Save button to apply the configurations click on this button once all the settin...

Page 34: ...eo in Viewer will be monitored for detecting motion Settings Enable Motion Detection Enables or disables motion detection function Sensitivity Configures the sensitivity of motion detection the sensitivity determines the amount of motion required to trigger an event the range is 1 to 100 with 1 being the least sensitive For more information on event please refer to Event Actions on page 28 ...

Page 35: ... specify the sensitivity level 2 In the live video screen below select the desired area for motion detection by clicking on the rectangular box The border of the box will turn red indicating that it is selected You can select multiple boxes up to 5x5 boxes can be selected 3 Press the Save button once all the desired areas are selected for the changes to take effect Highlighted box Area with motion...

Page 36: ...the alarm output The options are Low and High Alarm Out Mode Specify the alarm out mode the options are User Mode and Event Mode When User Mode is selected the alarm output will be triggered based on user configurations When Event Mode is selected the alarm output will be triggered based on the configurations set in Event Actions For more information on Event Actions please refer to page 28 Alarm ...

Page 37: ... For information on configuring the FTP server please refer to FTP on page 22 Send Email Notification Check this option to send an email notifying the event for more information on configuring the email address please refer to SMTP on page 23 Alarm Output Check this option to activate the device connected to alarm output when motion detection is triggered When Alarm In Triggered Save Stream to SD ...

Page 38: ... alarm event for more information on configuring the email address please refer to SMTP on page 23 Alarm Output Check this option to activate the device connected to alarm output when alarm in is triggered Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset button to discard all the settings applied ...

Page 39: ...dio in on the camera When enabled specify the volume in the Audio In Volume textbox The range is 1 100 Audio Out Enable Enables or disables audio out on the camera When enabled specify the volume in the Audio Out Volume textbox The range is 1 100 Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset butt...

Page 40: ...a description for the account under the User Information field Access Level Administrator Has full control read write over every configuration menu item Operator Has full control read write over every configuration menu item in Video and Event only Viewer Only has access read to the live view of the camera main screen User List Displays user accounts available on the camera to edit an account s pa...

Page 41: ...talled this section will display information on the availability of the SD card and the percentage of the total storage used Format Formats the SD card all data stored on the SD card will be erased if this option is used SD Card Overwrite Enables or disables overwrite protection for the SD card Press the Save button to apply the setting File List Displays the information of the folders and files s...

Page 42: ...option to synchronize the date and time with a NTP server Synchronize with Computer Time Select this option to synchronize the date and time to the computer connected to the camera Manually Setting Select this option to manually configure the date and time Time Zone Select the time zone relevant to your location in the drop down list Daylight Saving Select this option to enable daylight saving The...

Page 43: ...DD MM YYYY Time Format Configures the format that the time will be displayed in The options are 12Hrs and 24Hrs NTP Server NTP Server Address If Synchronize with NTP Server is selected as the time mode type in the host name or IP address of the NTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset R...

Page 44: ...the current firmware version Update Specify the Firmware Image File to Upgrade To update the camera s firmware click on the Browse button and locate the firmware image file once the file is selected press the Update button to begin CAUTION CAUTION CAUTION The firmware update process will take around 15 minutes to complete during this time do not disconnect the network cable reset or power off the ...

Page 45: ...a Name Settings Camera Name Specify a name for the camera The name will be displayed in the upper left corner on the live video stream of the camera To enable this make sure the option Display Camera Name in the Overlay Settings menu is checked For information on the Overlay Settings menu please refer to page 18 Save Save button to apply the configurations click on this button once all the setting...

Page 46: ...hrough the network please follow the instructions below 1 Locate and open VLC media player 2 Go to Media Open Network Stream 3 Enter the following RTSP URL rtsp 192 168 1 168 8557 live stream1 Note RTSP URL of stream 1 similarly you can view stream 2 and 3 of the camera by entering their corresponding URLs Please refer to Ports on page 24 for more information on the URL link 4 Press the Play butto...