Nexcom NCr-302-VHR, User Manual

Page 1: ...NEXCOM International Co Ltd NEXCOM International Co Ltd Published April 2016 www nexcom com Intelligent Digital Security IP Camera NCr 302 VHR User Manual ...

Page 2: ...ector Description 4 Cable Wiring Description 5 Cable Outlet Description 6 Hardware Installation 6 Chapter 2 Camera Configuration Accessing the Camera s Configuration Menu Graphical User Interface 8 Installing IP FINDER 8 IP FINDER 11 Introduction to the IP FINDER User Interface 12 Button Functions 12 Web Browser Internet Explorer 13 Configuring the Camera s Setting 14 Browsing Through the Configur...

Page 3: ...age 33 Events 34 Motion Detection 34 Settings 34 Detection Zones 35 Alarm In Out Trigger 36 Alarm In Control 36 Alarm Out Control 36 Event Actions 37 General 37 When Motion Detection Triggered 37 When Alarm In Triggered 38 System 39 Audio 39 Audio Settings 39 Recording Settings 40 AVI File Setting 40 User Management 41 Enable Network Authentication 41 Add Modify User Accounts 41 User List 41 SD Ca...

Page 4: ...l 51 Camera Settings Advanced Cont 52 Gamma Control 52 Camera Settings Advanced Cont 53 Profile 53 Profile Access 53 ROI 54 Auto Exposure Weights 55 Network 56 DDNS 56 DDNS Settings 56 SNMP 57 SNMP v1 v2 57 Traps for SNMP v1 v2 57 SNMP v3 57 Multicast 58 Settings 58 Events 59 Ethernet Lost Detection 59 Settings 59 Face Detection 60 Tampering Detection 61 Settings 61 Event Actions Advanced 62 When ...

Page 5: ... NEXCOM International Co Ltd All other product names mentioned herein are registered trademarks of their respective owners Regulatory Compliance Statements This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant Declaration of Conformity FCC This equipment has been tested and verified to comply with the limits for a Class B digital d...

Page 6: ...and Polybrominated diphenyl Ethers PBDE 0 1 or 1 000ppm In order to meet the RoHS compliant directives NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry...

Page 7: ...ses parts specified by the manufacturer Avoid using the system near water in direct sunlight or near a heating device The load of the system unit does not solely rely for support from the rackmounts located on the sides Firm support from the bottom is highly necessary in order to provide balance stability The network camera is provided with a battery powered real time clock circuit There is a dang...

Page 8: ...If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage 12 Never pour any liquid into an opening This may cause fire or electrical shock 13 Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service p...

Page 9: ...ation of the installed software operating system version application software etc A complete description of the problem The exact wordings of the error messages Warning 1 Handling the unit carry the unit with both hands and handle it with care 2 Maintenance to keep the unit clean use only approved cleaning products or clean with a dry cloth Conventions Used in this Manual Warning Information about...

Page 10: ...HR User Manual Package Contents The 3MP Outdoor IR Bullet Camera package contains the following accessories Placement sticker Dehumidifier packet Quick guide 2 axis cable concealed wall mount bracket Sunshield Waterproof connector Wall mount base CD User Manual Mounting accessory kit ...

Page 11: ...ple H 264 and MJPEG streams Easy installation with remote focus and zoom control Support Auto Focus to avoid focus error through human eyes Adjustable P iris to achieve best image quality Perfect IR exposure calculation WDR Wide Dynamic Range to overcome high contrast lighting environment Outdoor ready IP66 IP67 Active tampering alarm Impact resistant for IK10 Excellent low light noise reduction O...

Page 12: ...ution 2048 x 1536 to 320 x 240 Video quality VBR CBR Frame rate 2048 x 1536 30 fps 1920 x 1080 60 fps 1280 x 720 60 fps 720 x 576 60 fps 720 x 480 60 fps 640 x 480 60 fps 320 x 240 60 fps Audio Audio streaming Two way Audio compression G 711 8KHz 16bit Audio input Line in Audio output Line out Network Interface 10 100 1000 Mbps Ethernet RJ 45 Supported protocols HTTP TCP IP UDP RTP RTSP FTP SMTP D...

Page 13: ... 302 VHR User Manual General Power consumption 13W max Weight 2kg Dimension 406 22 D x 161 W x 263 3 H mm Operating Temp 40 C 60 C Humidity 90 RH no condensation Certification CE FCC Vandal resistant IK10 Outdoor capable IP66 IP67 built in heater Application SDK available for application development ...

Page 14: ... started and all the settings will be reverted to default except IP address If pressed for over 5 seconds the camera will be re started and all the settings will be reverted to default including IP address Reset Press to reset the camera 55 O Rotate 360 O Rotate SB Module MB Module 8 PCS LED IR Illuminator Board Plate Dehumidifier Packet Bracket Latch Line out Line in Ethernet PoE Micro SD DI O Re...

Page 15: ...terproof connector on the right and wire the line in line out DC 12V AV 24V DI O and other cables to the waterproof connector on the left Tighten the waterproof connector after all the cables are secured in place 4 Secure the camera onto the wall mount bracket using the two screws provided 5 Open the camera s top cover to access the wired cables Install the RJ45 connector to the Ethernet cable and...

Page 16: ...e diameter 4 Ø 2 5 1 8mm Right 5 Ø 6 9 4 7mm Left Line out Line in DC12V AC24V DI O Ethernet Hardware Installation 1 Position the placement sticker at the desired installation location and use a driller to drill the three holes on the sticker 2 Insert three screw anchors into the holes then place the wall mount base on top of them with the mounting holes aligned 3 Open the camera s cover and glue ...

Page 17: ...o the camera s rear Press Press 5 Press and hold down the latch on the wall mount bracket and put it into the connecting bracket Once in place secure the other side using the supplied hex wrench 6 Align the mounting holes on the wall mount bracket to the mounting holes on the wall mount plate then secure it tightly with screws to finish the installation ...

Page 18: ...same network subnet before proceeding You can access the camera via a web browser or IP FINDER software included with the camera The following information outlines the instructions for each method Installing IP FINDER 1 Locate the installation file IP FINDER Setup msi on the CD 2 Once located double click on the file to start the installation program 3 Click the Next button on the welcome screen t...

Page 19: ...e click on the Browse button and locate the desired installation folder Next button Browse button Disk Cost button User accounts 7 Click on the Next button to continue 5 To check the available drives you can install the software to and their available and required disk space please click on the Disk Cost button 6 Specify which user accounts on the computer can access the program the options are Ev...

Page 20: ...erved 10 Chapter 2 Camera Configuration NCr 302 VHR User Manual Next button 8 Click on the Next button to begin installation Close button 9 Once the installation process is complete click on the Close button to finish A shortcut will be created on the desktop ...

Page 21: ...ra s IP address under Camera List The IE will be opened automatically 2 When the program is launched it will begin searching the network for the IP camera automatically the search will last for up to 90 seconds You can also manually search cameras by clicking on the Search button 3 Once the camera is discovered it will show the following information Model name IP address MAC address UUID Serial nu...

Page 22: ...n and redirect to the home page To access the home page of two or more cameras tick the box of the cameras you wish to view and click on the Home Page button Firmware Upgrade To update the camera firmware tick the box of the cameras you wish to update and click on the Firmware Upgrade button Follow the on screen prompts to complete the upgrade If the camera does not support firmware upgrade a pop ...

Page 23: ... Once logged in you will see the main screen with video stream Web Browser Internet Explorer Snapshot Takes a image snapshot from the camera you will be prompted to store the image file onto the computer s hard drive Start Stop Press to stop the live video press again to restart Viewer Views the live video of the camera Setup Options for configuring the IP camera Zoom Control Buttons used to contr...

Page 24: ... configuration menu Setup Focus Control Adjusts the camera s focus To adjust the focus automatically press the Auto Focus button To set the focus manually press the to focus far objects and to focus near objects Focus Zone Enables or disables display of focus zone in the center of the live view cross hair Step Focus Adjusts the step focus from 1 to 99 AF Iris Control Enables or disables automatic ...

Page 25: ...f the interface clicking it will open their corresponding sub menu on the right The following are the camera settings available on the left hand side Video Video Stream Camera Settings Overlay Settings Privacy Mask Network TCP IP FTP SMTP Ports HTTPS IPFilter Network Storage Events Motion Detection Alarm In Out Trigger Event Actions System Audio Settings Recording Settings User Management SD Card ...

Page 26: ... video stream the range is 5 30FPS for 3MP and 5 60FPS for other resolutions Bit Rate Control Configures the Bit Rate Control mode as VBR variable bit rate or CBR constant bit rate for the stream Target Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 20000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2...

Page 27: ...t Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 5000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2 3 and 4 setting 0 5 seconds will yield the best video quality Stream 3 Resolution Displays the resolution of the video stream Frame Rate Adjusts the frame rate of the video stream Setting 0 will disabl...

Page 28: ...e image the range is 0 255 with 0 being the lowest contrast Press the button to decrease the value or button to increase the value The default value is 128 Color Saturation Configures the color saturation of the image the range is 0 255 with 0 being the lowest saturation Press the button to decrease the value or button to increase the value The default value is 128 Sharpness Configures the sharpne...

Page 29: ... disables WDR function to activate at the specified time You can configure the Start Time and End Time in 24 hour format Use Mode During Scheduled Hours Selects the WDR constrast level to use during the scheduled time Use Mode Outside of the Scheduled Hours Selects the WDR constrast level to use outside of the scheduled time Mirror Flip Enable Mirror Flip the camera image horizontally Enable Flip ...

Page 30: ...tdoor daylight Incandescent Adjusts the white balance for indoor light Fluorescent Adjusts the white balance for fluorescent light Exposure Exposure Mode This option configures the anti flickering function of the camera If the image is suffering from flickering under fluorescent light selecting Auto will allow the camera to automatically adjust the light frequency to match the current fluorescent ...

Page 31: ...ight mode of the camera Auto Allows the camera to automatically sense the current lighting level and determine what type of color range it should display Forced Color Forces the camera to display color regardless of the current lighting level Forced Black White Forces the camera to display black white images regardless of the current lighting level External Day Night Controls the Day Night functio...

Page 32: ...mera settings to the selected profile Load Profile Upload the selected profile settings to the camera Profile Export Export all the settings from the profile selected The output is a text file named profile txt Profile Import Import settings from a saved profile to the profile selected The settings will be applied Profile All Export Export all the settings of profiles 1 10 to a text file named All...

Page 33: ...me on the bottom right corner Enable Text Enables or disables the Viewer to display text on the upper right corner The text displayed can be configured in the field box Display Camera Name Enables or disables the Viewer to display the camera s name on the upper left corner The name displayed can be configured in the Maintenance menu For information on Maintenance menu please refer to page 46 Save ...

Page 34: ...iguration NCr 302 VHR User Manual Privacy Mask This section configures which area of the live video in Viewer will be masked for privacy A total of 3 privacy masks can be configured Settings Privacy Mask Color Selects the color of the privacy mask The available colors are Black and White ...

Page 35: ... to mask by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 3 Press the Setting Area button in Enable mask zone 1 to set this area as mask 4 You will see the selected area turn black or white depending on which color was chosen This example uses black as the mask color Rectangular square Mask area 5 To create the second and th...

Page 36: ...re an IP address select this option and input the IP address subnet mask default gateway primary and secondary DNS server address Enable IPv6 To manually configure an IPv6 address select this option and input the IPv6 address Current Network Settings Displays the current IP address subnet mask default gateway primary and secondary DNS server address of the camera Save Save button to apply the conf...

Page 37: ... the directory that the camera will upload data to Port Number Specify the port number of the FTP server Filename Template Displays the format of the filename that will be uploaded to the FTP server when alarm motion face detection event triggers The format of the filename is yyyy mm dd_hour mm ss Login Information Username Specify the login username for the FTP server Password Specify the login p...

Page 38: ...e FTP Server Server Status Displays the status of the test connection FTP Test Tests the network connection between the camera and FTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset button to discard all the settings applied ...

Page 39: ... login username for the SMTP mail server Password Specify the login password for the SMTP mail server Email Address From Specify the email address of the sender To Mail Address Mail Address Specify the email address to send the email when an event is triggered by motion detection Mail Test Status Displays the status of the test connection Mail Test Tests the network connection between the camera a...

Page 40: ...on menu RTSP Stream 1 to 3 RTSP Port Configures the RTSP port number of stream 1 to 3 and displays the URL of stream 1 to 3 The range is 554 1025 65535 Default URL of Stream 1 rtsp cameraIP 554 live stream1 Default URL of Stream 2 rtsp cameraIP 8556 live stream2 Default URL of Stream 3 rtsp cameraIP 8555 live stream3 Save Save button to apply the configurations click on this button once all the se...

Page 41: ...and install a new CA certification When setting up a new CA certification for the first time please delete the default CA certification in the Installed Certificate list Created Request Displays the certificate information of the CA certification created Installed Certificate A default certificate is used when none is available Please delete the default certificate before creating and installing a...

Page 42: ...pplied to the IP address entered Filtered IP Address IP Address Enter the IP address to filter and click the Add button to add it to the filter list To remove an IP address from the filter list type in the desired IP address and click the Remove button Filtered IP Address Setup The IP addresses filtered will be listed here A total of 255 IP addresses can be added to the list Save Save button to ap...

Page 43: ...age server Login Certificate Username and Password Specify the login username and password for the network storage server Test and Remove Network Storage Test and Remove Press the Test button to test the network connection with the network storage server to ensure all the above settings are correct The connection status will be displayed in the Network Storage Status field Link OK All the settings...

Page 44: ...ideo in Viewer will be monitored for detecting motion Settings Enable Motion Detection Enables or disables motion detection function Sensitivity Configures the sensitivity of motion detection the sensitivity determines the amount of motion required to trigger an event the range is 1 to 100 with 1 being the least sensitive For more information on event please refer to Event Actions on page 37 ...

Page 45: ...nd specify the sensitivity level 2 In the live video screen below select the desired area for motion detection by clicking on the rectangular box The border of the box will turn red indicating that it is selected You can select multiple boxes up to 5x5 boxes can be selected 3 Press the Save button once all the desired areas are selected for the changes to take effect Highlighted box Area with moti...

Page 46: ...output The options are Low and High Alarm Out Control Alarm Out Mode Specify the alarm out mode the options are User Mode and Event Mode When User Mode is selected the alarm output will be triggered based on user configurations When Event Mode is selected the alarm output will be triggered based on the configurations set in Event Actions For more information on Event Actions please refer to page 3...

Page 47: ... format in the drop down menu the options are AVI and JPEG Upload Stream to FTP Server Check this option to upload the video stream to a FTP server Select the desired file format in the drop down menu the options are AVI and JPEG For information on configuring the FTP server please refer to FTP on page 27 Upload Stream to Network Storage Check this option to upload the recordings to the network st...

Page 48: ...g the FTP server please refer to FTP on page 27 Upload Stream to Network Storage Check this option to upload the recordings to the network storage server Select the desired file format in the drop down menu the options are AVI and M JPEG Send Email Notification Check this option to send an email notifying about the alarm event for more information on configuring the email address please refer to S...

Page 49: ...audio in on the camera When enabled specify the volume in the Audio In Volume textbox The range is 1 100 Audio Out Enable Enables or disables audio out on the camera When enabled specify the volume in the Audio Out Volume textbox The range is 1 100 Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset bu...

Page 50: ...ed to configure the recording settings of the IP camera AVI File Setting Stream Source Selects which video stream number to record the options are Stream 1 and Stream 2 Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset button to discard all the settings applied ...

Page 51: ...for the account in the Authority drop down menu You can also provide a description for the account under the User Information field Access Level Administrator Has full control read write over every configuration menu item Operator Has full control read write over every configuration menu item in Video and Event only Viewer Only has access read to the live view of the camera main screen User List D...

Page 52: ...nstalled this section will display information on the availability of the SD card and the percentage of the total storage used Format Formats the SD card all data stored on the SD card will be erased if this option is used SD Card Overwrite Enables or disables overwrite protection for the SD card Press the Save button to apply the setting File List Displays the information of the folders and files...

Page 53: ...s option to synchronize the date and time with a NTP server Synchronize with Computer Time Select this option to synchronize the date and time to the computer connected to the camera Manually Setting Select this option to manually configure the date and time Time Zone Select the time zone relevant to your location in the drop down menu Daylight Saving Select this option to enable daylight saving T...

Page 54: ...d DD MM YYYY Time Format Configures the format that the time will be displayed in The options are 12Hrs and 24Hrs NTP Server NTP Server Address If Synchronize with NTP Server is selected as the time mode type in the host name or IP address of the NTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset...

Page 55: ...s the current firmware version Update Specify the Firmware Image File to Upgrade To update the camera s firmware click on the Browse button and locate the firmware image file once the file is selected press the Update button to begin CAUTION CAUTION CAUTION The firmware update process will take around 15 minutes to complete during this time do not disconnect the network cable reset or power off th...

Page 56: ...y default settings Camera Name Settings Camera Name Specify a name for the camera The name will be displayed in the upper left corner on the live video stream of the camera To enable this make sure the option Display Camera Name in the Overlay Settings menu is checked For information on the Overlay Settings menu please refer to page 23 Camera Configuration Export Export all the configuration setti...

Page 57: ...Management Enable Schedule Profile Check this option to enable scheduled recording based on the profile selected in the drop down menu Press Save to confirm the schedule settings You can set up profile 1 10 separately Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset button to discard all the setting...

Page 58: ...ttings This section is used to configure advanced settings of the IP camera The following are the advanced settings available on the left hand side Video Camera Settings ROI AE Weights Network DDNS SNMP Multicast Events Ethernet Lost Detection Face Detection Tampering Detection Event Actions System Schedule Recording Basic Settings ...

Page 59: ...ess Suppression Enables or disables sharpness suppression Enabling sharpness suppression will minimize the sharpness caused by noise in low light captures Noise Filter Enable Noise Filter Enables or disables noise filter The options are Disable Fix and Adaptive Optimization Level Control Adjusts the noise filter level The range is 1 10 Manual White Balance Note To adjust the white balance manually...

Page 60: ...ually the range is 1 1 7 1 1 20000 and 2 1 7 2 1 20000 with 1 20000 being the shortest exposure length Auto Exposure Configuration Maximum Exposure Time Specifies the maximum exposure time when operating in Auto Exposure mode the range is 1 7 1 4000 with 1 4000 being the shortest exposure length Maximum Sens Up Gain Specifies the maximum gain when operating in Auto Exposure mode the range is 1 512...

Page 61: ...bles or disables IR cut filter control function to activate at the specified time You can configure the Start Time and End Time in 24 hour format Use Mode During Scheduled Hours Selects the IR cut filter control mode to use during the scheduled time Use Mode Outside of the Scheduled Hours Selects the IR cut filter control mode to use outside of the scheduled time IR LED Control Auto Control by Lig...

Page 62: ...heduled Hours Selects the IR LED control mode to use during the scheduled time Use Mode Outside of the Scheduled Hours Selects the IR LED control mode to use outside of the scheduled time Gamma Control Default Activates the default gamma state Gamma Adjusts the gamma manually the range is 0 01 1 00 with 0 01 being the lowest value Save Save button to apply the configurations click on this button o...

Page 63: ...e camera settings to the selected profile Load Profile Upload the selected profile settings to the camera Profile Export Export all the settings from the profile selected The output is a text file named profile txt Profile Import Import settings from a saved profile to the profile selected The settings will be applied Profile All Export Export all the settings of profiles 1 10 to a text file named...

Page 64: ...ow to setup 5 ROI zones 1 To create ROI zone 1 check the Enable ROI zone 1 and on the live video screen select the area to set the ROI by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 2 Press the Setting Area button in Enable ROI zone 1 to set this area as the ROI 3 Set the image quality as High Middle or Low in the drop dow...

Page 65: ...ng 1 2 On the live video screen select the area by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 3 Press the Setting Area button in Enable Regional weighting 1 4 Configure the weighting value in the corresponding textbox the range is 0 10 5 Repeat the above steps to create auto exposure weightings for zones 3 to 5 To delete ...

Page 66: ...ult option is Disable Web Site URL link to the selected DDNS service provider s web site Username Username of the DDNS account Password Password of the DDNS account Hostname Hostname of the DDNS account Internet IP Address Displays the IP address assigned when the connection is established Manual Used to manually specify an IP address of a DDNS server Status Displays the connection status of the D...

Page 67: ...ad community string Write Community Used to configure the write community string Traps for SNMP v1 v2 Enable Traps Enables the IP camera to send SNMP trap messages Trap Address Specifies the IP address of the trap server to receive the trap messages Trap Community Used to configure the trap community string SNMP v3 Enable SNMP v3 Enables or disables SNMPv3 support User name Used to configure the S...

Page 68: ...ed for streaming video and audio data RTCP Port Configures the RTCP port of the multicast address this port is used for controlling RTP streams Path Configures the URL address of the video stream Always Multicast Check this option to enable the video stream to start multicast streaming without using RTCP Audio RTP Port and RTCP Port Configures the port numbers for RTP audio and RTCP the range is 1...

Page 69: ...on Alarm Output Enables the camera to trigger the device connected to alarm output upon detecting failure of the Ethernet connection Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset button to discard all the settings applied Note When the camera is connected to and powered by a PoE power source Ethe...

Page 70: ...se the button once the desired area is covered 2 Press the Setting Area button to set this area for face recognition To delete the area press the Remove button Threshold Configures the sensitivity of the face recognition the range is 1 9 with 1 being the least sensitive Detect Direction Configures the direction to detect faces Up Detect faces on the top 90 degrees from the front Right Detect faces...

Page 71: ... or disables tamper detection When enabled the camera will trigger actions enabled in the Event Actions menu upon detecting image blurs Sensitivity Configures the sensitivity of the tamper detection the range is 1 100 with 1 being the least sensitive Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Reset Reset ...

Page 72: ...ad Stream to Network Storage Check this option to upload the recordings to the network storage server Select the desired file format in the drop down menu the options are AVI and M JPEG Send Email Notification Check this option to send an email notifying the event for more information on configuring the email address please refer to SMTP on page 29 Alarm Output Check this option to activate the de...

Page 73: ...I and M JPEG Send Email Notification Check this option to send an email notifying about the alarm event for more information on configuring the email address please refer to SMTP on page 29 Alarm Output Check this option to activate the device connected to alarm output when tampering detection is triggered Save Save button to apply the configurations click on this button once all the settings are ...

Page 74: ... a SD card or to a Network Storage Daily Configures the camera to record at the specified Start Time and End Time Weekly Configures the camera to record on the specified day and time of the week S Select this to set full day recording D Select this to cancel full day recording E Displays the end time of the recording clicking E will allow you to configure the start time and end time Save Save butt...

Page 75: ...he network please follow the instructions below 1 Locate and open VLC media player 2 Go to Media Open Network Stream 3 Enter the following RTSP URL rtsp 192 168 1 168 554 live stream1 Note RTSP URL of stream 1 similarly you can view stream 2 and 3 of the camera by entering their corresponding URLs Please refer to Ports on page 30 for more information on the URL link 4 Press the Play button to star...