NextBase 380GW, Instruction Manual

Page 1: ...Instruction Manual ...

Page 2: ...RODUCT SPECIFICATION PACKAGE CONTENTS PRODUCT FEATURES POWERED GPS MOUNT CAMERA PARTS CONTROLS IN VEHICLE INSTALLATION ANTI TAMPER SECURITY INSTALLATION CAM VIEWER APP INTRODUCTION CONNECT YOUR DEVICE MAIN SCREEN DOWNLOADING RECORDINGS SHARING RECORDINGS DASH CAM SETTINGS PC CONNECTION TROUBLE SHOOTING 02 03 04 06 06 07 10 11 11 12 13 20 30 32 33 34 35 37 38 45 46 2 ...

Page 3: ...n is turned off the Dash Cam will perform an automatic shutdown process 1 Tips for capturing best video footage 1 1 Position the Dash Cam in the centre of the windscreen and ideally behind the rear view mirror so it is not an obstruction to the driver s field of view 1 2 Reduce the amount of sky in the picture by angling the view of the camera towards the road Too much sky will make the road appea...

Page 4: ...ified a clear need for a camera to be installed e g For the purpose of driver and passenger safety 2 You must have a designated Data Controller who will be responsible for ensuring data is recorded correctly and securely as well as ensuring all Operators are aware of all relevant policies and procedures regarding the use of The Data Controller must register Dash Cams with the Information Commissio...

Page 5: ...deleted once it is no longer needed An example of a CCTV Data Storage Policy is included in the NEXTBASE Policy and Procedure Examples Folder on the Software Disk 9 The Data Controller should specify how data is deleted once it is no longer needed This is also covered in the CCTV Data Storage Policy example on the Software Disk 10 The Data Controller should decide who has access to stored data Thi...

Page 6: ...the windscreen is free of dirt or grease before placing mount upon it Do not obscure the view of the road ahead or impede the deployment of any airbags in the event 2 of an accident When not in use please disconnect the car adaptor from both the 12 24Vdc outlet in your vehicle 3 4 Only clean the device with a soft dry cloth for tough dirt apply some neutral detergent diluted in 5 to 6 parts water ...

Page 7: ...r in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to ...

Page 8: ...erphilly Business Park Van Road Caerphilly CF83 3ED UK Contact Graham Lambert Tel 44 02920 866429 Email Address Support nextbase co uk 2 Product Info Product Name Dash Cam Model No NBDVR380GW Brand Name Nextbase 3 Applied Standard Standards Report No E CFR Title 47 Part 15 Subpart B Unintentional Radiators 2017 4 Test Firm Used to Take Measurements Name Waltek Services Shenzhen Co Ltd Address 1 F ...

Page 9: ...illy Business Park Van Road Caerphilly CF83 3ED UK Contact person Graham Lambert Signature Email Address Support nextbase co uk Tel 44 02920 866429 th Date 15 January 2018 8 Responsible party in US The responsible party who must be located in the United States Company name Tank Design Mailing Address 158 Sidney Street Cambridge MA 02139 United States Contact person Mr Scott Watts Email address SWa...

Page 10: ...es of recording MOV W58mm L98mm H47mm 125g V5 1 10 3 Windows7 10 7 PRODUCT SPECIFICATION Exmor R is a trademark of Sony Corporation Android is a trademark of Google Inc in the United States and other countries Mac and macOS are trademarks of Apple Inc registered in the United States and other countries iPhone iPad and iPod are registered trademarks of Apple Inc in the United States and other count...

Page 11: ...ars vans and trucks with flat windscreens With any Dash Cam a key concern of any fleet manager is making sure that the device is running at all times On the side of the Nextbase 380GW are special security covers protecting the user controls to make sure the device is working The SD card power connector and On Off button can all be locked away with security to ensure that the camera is running at a...

Page 12: ... Hardwire Kit 3 Cable lock The cable lock secures the car adaptor or hardwire kit cable to the mount 4 Cable lock anti tamper screw Location of the anti tamper screw that can be used to secure the cable lock to the mount 5 Adhesive pad Once the backing tape has been removed this adhesive pad will securely adhere the mount to your windscreen Note Before removing the red backing tape from the adhesi...

Page 13: ...the side cover before use Locking covers Included within the Security Pack are two locking covers these can be secured to the Dash Cam using the supplied anti tamper screws This allows the owner of the vehicle to prevent un authorised access to or operation of the Dash Cam 2 Anti tamper screw insert Insert thread for the anti tamper screw 3 Reset button In the unlikely event the Dash Cam becomes u...

Page 14: ...Short press to start stop recording 5 Camera to Mount locking screw The camera can be secured to the mount to prevent un authorised removal see pages 30 31 for further details 6 Microphone Integral microphone for audio recording this can be turned off via the Cam Viewer App CAMERA PARTS CONTROLS CONTD 14 ...

Page 15: ...upplied USB data cable here to connect the Dash Cam to a computer Note Normally the car power cable is connected to the mount when in use not directly to this socket 4 SD card slot Insert the MicroSD card here taking care that the gold contacts are facing towards the mount 5 Camera to Mount locking screw The camera can be secured to the mount to prevent un authorised removal see pages 30 31 for fu...

Page 16: ... your NEXTBASE retailer to purchase the NBDVR380BAT This Dash Cam uses Negative Temperature Coefficient NTC technology to protect the battery This will shut down battery charging should the Dash Cam s internal temperature exceed 70degrees 4 3 1 2 LED Colour Function Slow Flash Fast Flash Solid Blue Battery Low Battery Warning Battery Charging Red Power Recording Updating FW Power On Yellow GPS Sea...

Page 17: ...lease insert Class 10 SD card This is heard when there is either no SD card inserted the inserted SD card is not of the Class 10 type or the SD card is defective and cannot be successfully formatted ii Card error format SD card The inserted card has previously been formatted to an incompatible standard for use with the Dash Cam this is usually resolved by simply re formatting the SD card within th...

Page 18: ...d hold the protect button when connecting the camera to a computer and the Dash Cam will power on in Update Mode 4 Wi Fi button indicator Press and hold the Wi Fi button for 2 seconds to turn on the Dash Cam s Wi Fi function Once turned on the button will flash slowly blue in colour awaiting a connection from a smartphone tablet etc Once a device has been successfully connected the button will bec...

Page 19: ... the mount 2 Battery compartment For use with the battery pack sold separately required if using the Parking Mode function on a switched live power source i e a 12Vdc outlet that only provides power when the vehicles ignition is turned on Please contact your Nextbase retailer to purchase the battery part number NBDVR380BAT 2 1 19 ...

Page 20: ...over Using the finger nail slot remove the right hand side cover under which the SD card slot is located 2 Insert micro SD Card Insert the MicroSD card here taking care that the gold contacts are facing towards the bottom of the Dash Cam 20 ...

Page 21: ...E INSTALLATION CONTD 3 Replace side cover Click the side cover back in to place with the curved edge engaging firstly 4 Remove camera from mount Slide the mount towards the camera lens to disengage the mount 21 ...

Page 22: ...twisted away from the mount itself and then disengaged completely from the mount 6 Connect power Connect the supplied Car Power cable in to the Mini USB socket marked For use with 90 connector Note The Nextbase hardwire kit connector will utilize the mini USB socket marked For use with straight connector 22 ...

Page 23: ...engages fully around the power cable and then clicks in to place in the mount The cable clamp can be secured to the mount to prevent un authorised removal see pages 30 31 for further details 8 Refit camera to mount Offer the mount to the camera to engage the locking pins and then slide the mount away from the camera lens to engage the mount connections fully 23 ...

Page 24: ...ne tablet and download the Nextbase Cam Viewer APP Install the APP upon your device and then open the APP in readiness to connect to the Dash Cam 10 Plug Cigarette Power cable in to the car power supply Connect the Cigarette lighter plug to the vehicles 12Vdc or 24Vdc supply Continued on next page 24 Cam Viewer ...

Page 25: ... the power button to switch the Dash Cam off when the vehicle stops To take advantage of the Automatic Start Stop Technology a Nextbase Hardwire Kit can be installed on a switched live power supply The Nextbase Hardwire Kit includes the necessary 12 24Vdc to 5Vdc convertor and battery protection circuitry Should your vehicle not have a 12 24Vdc outlet but does have a 5Vdc USB Outlet this can be us...

Page 26: ...to flash Blue in colour to indicate that the Wi Fi function is turned on and awaiting a connection 12 Connect Mobile Phone to the 380GW With the Nextbase Cam Viewer APP working upon the Smartphone tablet press Connect to Dash Cam and then choose the 380GW Dash Cam option This will show the Live View image from the Dash Cam upon the Cam Viewer APP 26 ...

Page 27: ...wards the windscreen whilst looking at the Live View on the connected Smartphone Tablet Ensure that the Live View shows the desired image by moving the Dash Cam to the best position possible on the windscreen and adjusting the lens accordingly Avoid any painted section of the windscreen being seen in the Live View and ensure the Dash Cam is mounted vertically with the smartphone image the right wa...

Page 28: ...Make any adjustments if required prior to pressing the Dash Cam firmly against the windscreen to ensure that the 3M tape is securely attached 16 Adjust lens position as required If any final adjustments to the lens position are required then gently move the ball of the lens to the desired position using finger pressure taking care not to touch the glass element of the lens itself 28 ...

Page 29: ...the device securely against the windscreen and where possible conceal the power cable under trim Make sure that the Dash Cam power cable does not interfere with the drivers operating controls such as the steering wheel pedals or gear levers Do NOT mount the Dash Cam in front of an airbag field of deployment or in a position to obscure any mirrors Clean the windscreen at the point of location prior...

Page 30: ...locking covers 1x Anti tamper screw self tapping screw for use with cable lock 2x Dust caps Security screwdriver 1 Cable lock The cable lock can be secured to the mount This prevents the car adaptor or hardwire kit power plug from being disconnected from the mount and hence stopping the recording Once the car adaptor or hardwire kit have been connected to the mount and the cable lock has been loca...

Page 31: ...lly Slide the anti tamper screws down into the locked position and then re tighten 3 Locking covers Replace the normal side covers with the two locking covers and secure them to the camera using the anti tamper screws machined screws Carefully insert the supplied rubber dust caps covering the heads of the anti tampers screws Note To prevent un authorised user s from accessing the camera via the Ca...

Page 32: ...watch previous recordings and then download selected recordings accordingly The recordings can then be used as evidence for any situation incident or accident witnessed and can be shared accordingly The APP also allows you to make any changes required to the settings within the Dash Cam Nextbase Cam Viewer APP is available freely to Download from your applicable APP store as shown below Please dow...

Page 33: ...lcome Screen as shown below Tap the CONNECT TO DASH CAM Button and Nextbase Cam Viewer will then open your Settings screen for your mobile device Connecting to the Dash Cam is the same process as you would use to connect your mobile device to any Wi Fi network Select NEXTBASE 380GW xxx from within the list of available networks and if prompted enter the default password 12345678 33 Welcome to Cam ...

Page 34: ...wer Menu options these include Dash Cam Settings 2 Live View This window displays a live image from your Dash Cam Tapping the Live View window will display the Live View full screen and allow you to stop and start recording 3 View Dash Cam Videos Tap here to view videos that are stored on your Dash Cam You can then stream the videos directly from your Dash Cam or download them to your mobile devic...

Page 35: ...nd time to deselect it When you have selected all of the files that you wish to download tap the Done button in the top right corner of the screen When you tap the Done button Nextbase Cam Viewer will display the progress of your video downloads on screen you can tap the progress indicator at any time to cancel the current downloads Once videos have finished downloading they will appear in the Dow...

Page 36: ...e appeared at the top of the screen When all of the videos that you wish to download are selected tap the Download Videos button When you tap the Download Videos button Nextbase Cam Viewer will display the progress of your video downloads You can tap the Cancel button on the progress indicator at any time to cancel the current downloads Once videos have finished downloading they will appear in the...

Page 37: ...ee below Tapping the Share button when files are selected will display the sharing options available on your device This will include social media applications if installed on your device such as Facebook YouTube or Twitter as well as the option to use Nextbase Private Share Nextbase Private Share will allow you to upload your videos to the Nextbase Servers and when upload is completed you will be...

Page 38: ...ing on which iOS Android version your mobile device is using VIEW DOWNLOADED VIDEOS VIEW DASH CAM VIDEOS REC VIEW DOWNLOADED VIDEOS VIEW DASH CAM VIDEOS REC Dash Cam Settings Dash Cam Update Disconnect Dash Cam Acceptable Usage Policy Visit Nextbase co uk Acknowledgements About MENU VIEW DOWNLOADED VIDEOS VIEW DASH CAM VIDEOS REC MENU Dash Cam Settings Dash Cam Update Disconnect Dash Cam FAQs Acce...

Page 39: ...m is recording 1 Resolution Select recording resolution Options 1080p 720p and 720p Default Setting 1080p 2 Exposure Adjust exposure level for different light conditions Options 2 1 0 1 and 2 Default Setting 0 Video Setup Resolution Exposure 1080P 0 DASH CAM SETTINGS Video Setup Resolution Exposure Audio Recording 1080p 0 DASH CAM SETTINGS Number Plate Video Length Speed Stamp GPS Location Stamp T...

Page 40: ...it which has been installed using a permanent live fuse location Once Parking Mode has been turned on the Dash Cam will enter standby mode when there is no physical movement detected for a 5 minute period Switched live This method requires the Nextbase 380 battery pack to provide power to the Dash Cam as when the vehicles ignition is turned off the 12Vdc outlet will no longer supply power to the D...

Page 41: ...en a recording is viewed using the supplied NEXTBASE Replay playback software the GPS co ordinates remain available Options On and Off Default Setting On 10 Model Number Stamp Turn On Off the Model Number shown in the bottom left corner of recorded files Options On and Off Default Setting On 11 G Sensor Turn off or adjust the sensitivity of the built in G Sensor The G Sensor detects forces which w...

Page 42: ...i Password The Dash Cam s Wi Fi password can be changed This is useful if you want to setup the Dash Cam for Authorised use only therefore blocking unauthorised users from accessing the Dash Cam s functions and or settings Default Setting 12345678 Video Setup NBDVR380GWA Rx xx 16 04 34 01 01 2018 MPH UK GMT DASH CAM SETTINGS 12345678 Default Settings Wi Fi Password Format SD Card Time Date Speed U...

Page 43: ...allows you to set the Date manually if required during initial setup Note The date will be overwritten when there is a subsequent satellite connection 5 Time Zone The Time and Date are automatically set from the satellite signal but can be adjusted dependent upon your Time Zone or whether Daylight Savings Time is operational 6 Country Select your current Country this will then automatically adjust...

Page 44: ...lish Danish German Spanish French Italian Dutch Norwegian Finnish and Swedish Default Setting English 11 Enable Wi Fi on startup Once enabled the Dash Cam s Wi Fi will turn on automatically when the Dash Cam starts up The Dash Cam s Wi Fi will be seen as an Access Point hotspot by your mobile device depending on the settings within your device it may automatically connect to the Dash Cam This may ...

Page 45: ...lay 3 write the new firmware to the SD card allowing the automatic update to take place Connecting the Dash Cam to your computer The USB socket is located on the left had side of the Dash Cam underneath the removable side cover The side cover may or may not be screwed down depending on how you have chosen to setup the Dash Cam Once the side cover has been removed connect the supplied USB cable to ...

Page 46: ...il until you hear and feel a small latch Use the edge of a small coin if you have difficulty Release pressure and the card will spring out sufficiently for you to take hold of it Replace the Class 10 type MicroSD card with a new quality branded card Max 128GB Ensure to format the new SD card from within the Dash Cam Correct the Dash Cam is a read only device It is not recommenced to save files fro...

Page 47: ...ed SD card between 8GB and 128GB Class 10 and format the card from within the Setup Menu of the APP Check to see if these files are protected if so please follow instructions to un protect the files within the APP The Mass storage function will work on both Windows and Mac Restart the PC as this may be required for the necessary driver to be loaded correctly Disconnect and reconnect the Dash Cam C...

Page 48: ...d on and the Dash Cam has sensed vibration and has started to record correctly Parking mode can be turned off within the Setup Video menu if required The Dash Cam sets the time based upon the country which has been selected and also whether Daylight Savings time is currently in force Please verify the Country setting within the Cam Viewer APP Setup menu is correct The Time Zone can be set manually...

Page 49: ...word has been changed from default and then forgotten then the Dash Cam will need to have new firmware installed to reset the password and all other settings back to the defaults Visit www nextbase co uk for product firmware and instructions upon how to perform the update Reset the Dash Cam to the Default Settings within the Setup Menu and try again Should the problem persist call the helpline 029...

Page 50: ...NOTES ...

Page 51: ...NBDVR380GW IM ENG R2 www nextbase co uk ...