145
Troubleshooting
Techn
ic
a
l Not
e
s
Image mode
not available.
•
Image mode
cannot be adjusted when
Multi-shot 16
is selected for
Continuous
.
•
When
ISO sensitivity
is set to
3200
,
h
3648×2736
,
i
3648×2736
,
L
2592×1944
,
M
2048×1536
,
P
3584×2016
, and
s
2736×2736
cannot
be selected for Image size.
99
101
No sound when shutter is
released.
•
Off
is selected for
Sound settings
>
Shutter
sound
in setup menu.
•
Continuous
or
Multi-shot 16
or
BSS
is
selected for
Continuous
in shooting menu.
•
d
(
Sports
scene mode) or
l
(
Museum
scene mode) is selected.
•
D
mode is selected.
•
Do not block the speaker.
125
99
35, 38
69
5
AF-assist illuminator does not
light.
•
Off
is selected for
AF assist
option in camera
setup menu.
•
The
AF-assist
illuminator automatically turns
off in some scene modes.
124
34-39
Pictures appear smeared.
Lens is dirty. Clean lens.
136
Colors are unnatural.
White balance does not match light source.
97
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
•
Using flash.
•
Specifying a lower ISO sensitivity setting.
•
Using a scene mode which has noise
reduction ability.
28
101
34-39
Pictures are too dark
(underexposed).
•
Flash is off.
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Raise the ISO sensitivity.
•
Subject is backlit. Select
o
(
Backlight
scene
mode) or use fill flash.
28
22
28
32
101
28, 39
Pictures are too bright
(overexposed).
Adjust exposure compensation.
32
Problem
Cause/Solution
A