170
Troubleshooting
Tech
nic
a
l No
tes
A
Image mode
not available.
Another function that restricts the
A
Image
mode
option is enabled.
75
No sound when the shutter is
released.
•
Off
is selected for
Sound settings
>
Shutter
sound
in the setup menu.
•
C
Continuous
,
W
Multi-shot 16
or
D
BSS
is selected for the
C
Continuous
setting.
•
d
Sports
or
l
Museum
scene mode is
selected.
•
D
mode is selected.
•
The speaker is blocked. Do not cover the
speaker.
149
68
40, 43
122
4
AF-assist illuminator does not
light.
•
Off
is selected for the
AF assist
option in the
setup menu.
•
AF-assist illuminator turns off automatically in
some scene modes.
148
39-44
Pictures appear smeared.
Lens is dirty. Clean lens.
160
Colors are unnatural.
White balance does not match light source.
70
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow or ISO sensitivity is high as
the subject is dark. Noise can be reduced by:
•
Using flash
•
Specifying a lower ISO sensitivity setting
•
Using a scene mode which has noise
reduction ability.
62
73
39-44
Pictures are too dark
(underexposed).
•
The
m
Flash mode setting is set to
W
Off
.
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Increase the ISO sensitivity.
•
Subject is backlit. Select
o
Backlight
scene
mode or set the
m
Flash mode setting to
X
Fill flash
.
62
28
62
66
73
44, 62
Pictures are too bright
(overexposed).
Adjust exposure compensation.
66
Unexpected results when flash
set to
V
Auto with red-eye
reduction
.
When taking pictures with
V
Auto with red-
eye reduction
or fill flash with slow sync and
red-eye reduction in
e
Night portrait
scene
mode, In-Camera Red-Eye Fix may be applied to
areas not affected by red-eye. Use any scene
mode other than
e
Night portrait
, and change
the flash mode to any setting other than
V
Auto with red-eye reduction
and try taking a
picture again.
40, 62
Problem
Cause/Solution
A
