188
Troubleshooting
Tec
h
nica
l N
otes and
Ind
e
x
Shooting
Problem
Cause/Solution
A
No picture taken when shutter-
release button is pressed.
•
When camera is in playback mode, or setting
items or setup menu are displayed, press the
shutter-release button.
•
Battery is exhausted.
•
When flash lamp blinks, flash is charging.
Camera cannot focus.
•
The intended subject is one with which
autofocus does not perform well.
•
Set
AF assist
in the setup menu to
Auto
.
•
Turn camera off and then on again.
Pictures are blurred.
•
Use flash.
•
Increase the ISO sensitivity value.
•
Enable vibration reduction.
•
Use
BSS
(best shot selector).
•
Use tripod and self-timer.
Streaks of light or partial
discoloration are visible in the
monitor.
Smear occurs when extremely bright light
strikes the image sensor. When shooting with
Continuous
set to
Multi-shot
1
6
and when
recording movies, avoiding bright objects, such
as the sun, reflections of the sun, and electric
lights is recommended.
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to
c
(off).
Flash does not fire.
•
The flash mode is set to
c
(off).
•
Scene mode with which the flash does not
function is selected.
•
On
is selected for
Blink proof
in smart
portrait mode.
•
Another function that restricts flash is
enabled.
Digital zoom cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom is not available in the following
situations.
-
Subject tracking
is selected for the touch
shooting setting.
- When
Portrait
or
Night portrait
scene
mode is selected.
- When shooting in smart portrait mode
- When
Continuous
is set to
Multi-shot
1
6
.
Image mode
not available.
Another function that restricts the
Image mode
option is enabled.