151
Troubleshooting
Techn
ica
l Not
es
Optical zoom cannot
be used.
Optical zoom cannot be used while recording movies.
Digital zoom cannot
be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom cannot be used in the following
situations.
- When
Scene auto selector
,
Portrait
or
Night
portrait
is selected for scene mode
- When subject tracking mode is selected
- When smart portrait mode is selected
- When
Multi-shot 16
is selected for
Continuous
- Before movie recording begins (digital zoom of up
to 2× can be applied while movies are being
recorded)
Image mode
not
available.
Another function that is set now is restricting
Image
mode
.
No sound when
shutter is released.
•
Off
is selected for
Shutter sound
of the
Sound
settings
option in the setup menu.
•
Continuous
,
BSS
, or
Multi-shot 16
is selected for
Continuous
in shooting menu.
•
When
Sports
, or
Museum
is selected in scene mode.
•
Blink proof
is set to
On
for smart portrait mode.
•
D
mode is selected.
•
Do not block the speaker.
AF-assist illuminator
does not light.
•
Off
is selected for
AF assist
in the setup menu.
•
AF-assist illuminator turns off automatically in some
scene modes.
Pictures appear
smeared.
Lens is dirty. Clean lens.
Colors are unnatural.
White balance does not match light source.
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark, so shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
•
Use flash.
•
Specifying a lower ISO sensitivity setting.
•
Using a scene mode which has noise reduction ability.
Pictures are too dark
(underexposed).
•
Flash is
W
(off).
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Raise the ISO sensitivity.
•
Subject is backlit. Use
Backlight
or change the flash
mode to
X
(fill flash).
Pictures are too bright
(overexposed).
Adjust exposure compensation.
Problem
Cause/Solution
A