18
19
• Damage from improper use or maintenance or adjustments that do not comply with the User Manual.
• Products that are out of warranty or scope.
• Failure to fill out the warranty card as required or incorrect information on the warranty card.
• Damage caused by force majeure or human activity; e.g., a fire, exposure to liquids, freezing,
earthquake, dropping, or oxidation.
• Damage caused by overloading, obstacles out of the accepted scope, or extreme sports.
• Disassembly or repairs by unauthorized personnel.
• Intentionally damaging the vehicle or modifying product information.
• User-attributable damage, including transportation, loading and unloading by a user-appointed
forwarder.
• Other failure or damage not caused by the product's design, manufacture, installation, or quality.
• For more details of after-sale services, please consult the distributor in your country or region.
14
After-sales Service
Affix the barcode here.
If you have any question on riding, maintenance, and security, you may visit the website of Ninebot Inc. to
ask any questions or inquire about repairs.
Contact Us
Tel: +86-010-84828002 (Only in China Mainland) Fax: +86-010-84828002-800
E-mail: sales@ninebot.com (Inquiry) Service@ninebot.com (After-sales Service)
Official website: www.ninebot.com
Ninebot reserves the right to modify the terms herein at any time. Ninebot will publish any such changes
on its website. The modified terms and rules shall enter into force upon publishing and become part of
this manual.
Warranty Policy
Non-Warranty Clauses
Type
Content
Duration
Vehicle body
Controller, motor, handle frame assembly
1 year
Batteries and charger
External charger, battery assembly
180 days
Quick-wear parts
Inner tubes and cover tires, battery cover, ring
lamp shades, pedal assembly, main housing,
LED lamp band
90 days
Accessories
Extended nozzle and other accessories
30 days
