www.ninjakitchen.com
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PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start.
• Make sure that the tabs of the Nutri Ninja
®
cup, are seated in the slots
and turned to the left.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker in your electrical box.
• The unit could be overloaded. Unplug and wait approximately 30
minutes before using again.
• The unit could be overheated. Unplug the unit and wait 30 minutes to
reset.
Nutri Ninja
®
cup is
leaking.
• Make sure that the single serve blade set is tightly screwed on to the
cup before blending. Turn the lid tightly clockwise.
Unit doesn’t turn on.
• Make sure the unit is plugged in.
• Rotate and press down on the single serve cup to turn the unit on.
Unit doesn’t turn off.
• Release your hand from the Nutri Ninja
®
cup to turn the unit off.
Doesn’t mix well.
• Pulse ingredients for best results. Press down on the cup in short
intervals for even blending and chopping. For frozen ingredients, pulse
in short intervals of 2-5 seconds and repeat.
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website:
www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.
