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CUSTOMER CARE - NZ: 0800 002 999
Cleaning and Maintenance
CAUTION:
Make sure that the power head is unplugged from the mains power supply before inserting or
removing any attachment and before cleaning.
DO NOT
immerse the power head into water or any other liquid. Clean with a damp sponge or cloth and wipe
dry.
CLEANING:
The processing bowls, splash guards/storage lids, and chopping blade are all dishwasher safe.
Carefully place the parts on the top rack.
CAUTION:
Blades are very sharp.
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start or
Blades Don’t Rotate.
Check that the bottom of motor head is clean and there is no food
blocking connection when placing on containers.
There is too much food in the container.
The unit has overheated. Unplug and wait approximately 10 minutes
before using again.
Make sure the power head is securely placed on splash guard.
Check that the plug is securely inserted into the mains power
supply.
Check fuse or breaker. Replace fuse/reset breaker.
Food is Unevenly
Chopped.
Either you are chopping too much food at one time, or the
pieces are too big. Try cutting the food into smaller pieces of
even size and processing smaller amounts per batch.
Food is Chopped Too
Fine or is Too Watery.
The food has been over processed. Use brief pulses or process
for shorter time. Let blades stop completely between pulses.
Troubleshooting Guide
