Nitsuko NVM-2, Release Notes

Page 1: ...NVM 2 Voice Mail with Automated Attendant Release Notes for Version 1 05 07 Part No 17690UPG01 Issue 1 0 February 1998 2412 4 FOREST PARKWAY SHELTON CONNECTICUT 06484 TEL 203 926 5400 FAX 203 929 0535...

Page 2: ...ange without notice and Nitsuko America has no obligation to provide any updates or corrections to this manual Further Nitsuko America also reserves the right without prior notice to make changes in e...

Page 3: ...s 9 Part II The System Configuration Management Program 11 Chapter 1 Getting Started 17 What Does the System Configuration Management Program Do 17 Required Setup 17 When to Use the System Configurati...

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Page 5: ...pplement Issue 1 0 1 This supplement describes the new and features that are available in the NVM 2 Release 1 05 07 In addition it also provides document corrections to the NVM 2 Setup Guide part numb...

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Page 7: ...Issue 1 0 3 NVM 2 Release Notes 1 05 07 PART I New and Enhanced Features...

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Page 9: ...lboxes 7 Changes for the Dial Action Tables 7 Additional Dial Action Table Dialing Options Menu 7 Additions Changes to DAT Entries 7 Programming System Initialization from the Database Management Menu...

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Page 11: ...Mailboxes for information from the phone system Other Mailboxes There is no change in number for the remaining mailbox types two Announcement Mailboxes one Announcment Mailbox and one Future Delivery...

Page 12: ...tion 5 Press 3 to initialize the Voice Mail database for a particular phone system 6 Enter the number corresponding to the phone system you wish to enter 1 Portrait 2 124i 3 VS DS 7 Enter and follow t...

Page 13: ...gram is used to change the number of seconds for the Time Out function The Time out function determines what the Automated Attendant does with the call if the caller does not dial anything after the I...

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Page 15: ...Issue 1 0 11 NVM 2 Release Notes 1 05 07 PART II The System Configuration Management Program...

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Page 17: ...nfiguration Management Program An Overview 17 Starting Up the System Configuration Management Program 18 Exiting the System Configuration Management Program 19 Chapter 2 Adding Learning and Editing To...

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Page 19: ...ment Program Do 17 Required Setup 17 When to Use the System Configuration Management Program 17 How to Use the System Configuration Management Program An Overview 17 Starting Up the System Configurati...

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Page 21: ...figuration Management Program if the Voice Mail does not understand tones generated by your phone system This is indicated by calls not being processed correctly e g the Voice Mail does not transfer c...

Page 22: ...if you are connecting a terminal Make sure the RS 232 cable has one of the pin outs shown in Figure 2 Note The laptop computer should be set at 38400 baud 8 data bits 1 stop bit no parity Figure 1 Con...

Page 23: ...e Mail System For example Selected system Type HICOM 112 118 Enter To view modify O system Options G Global parameters C Channel parameters P call Processing parameters T Tone table Q Quit For info on...

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Page 25: ...Chapter 2 Issue 1 0 21 Adding Learning and Editing Tones Adding and Learning Tones 23 Editing and Deleting Tones 26...

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Page 27: ...learning a tone to verify that your changes were made To Add a New Entry 1 Start up the System Configuration Menu 2 From the Main Menu type T and press Enter The Tone Table for your phone system appea...

Page 28: ...yed Otherwise continue with step 2 2 If you are at the Tone Table Options Menu type L and press Enter 3 Set up an extension to produce the busy or ring tone you want to learn For example to learn busy...

Page 29: ...1 2 or 3 DEFAULT 1 ENTRIES 1 2 3 NOTES N A Enter the number of learning frames 5 This field determines how many times the Voice Mail will try to learn the tone DEFAULT 5 ENTRIES 5 65000 NOTES N A Ente...

Page 30: ...stem Configuration Management Program see Chapter 1 From the Main Menu press T for Tone Table If you are already at the Tone Table go to step 2 2 If you are deleting a tone press D for Delete and foll...

Page 31: ...the tone may deviate DEFAULT Depends on tone ENTRIES specifies the range in Hz NOTES N A On time 1 in 10 ms increments This is the length of the first audible part of the tone cycle DEFAULT Depends o...

Page 32: ...A On time 2 deviation This determines by how much on time2 may vary or deviate If the deviation is outside of this amount the Voice Mail will not correctly identify or recognize the tone DEFAULT Depen...

Page 33: ...cifies the range in 10ms increments NOTES Audible duration Off time 3 in 10 ms increments This is the length of off time for third audible part of the tone cycle DEFAULT Depends on tone ENTRIES 1 6500...

Page 34: ...ermination Tone DEFAULT Depends on tone ENTRIES For Call Progress Tones 1 Ringback 2 Busy 2 Reorder For Termination Tones 12 Reorder 13 Dial tone 15 Incoming Fax tone NOTES N A CPA Call progress Analy...

Page 35: ...Chapter 3 Issue 1 0 31 Editing Parameters Editing System Options Parameters 33 Editing Global Parameters 37 Editing Channel Parameters 40 Editing Call Parameters 42...

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Page 37: ...tm in Global Parameters First Trunk equipment Trunk mailbox offset Applies only to some phone systems This field is only needed if Trunk and Subscriber Mailboxes will overlap The Trunk mailbox offset...

Page 38: ...ered Auto Attendant screened transfer off of Hold so that the Auto Attendant can further process the call DEFAULT Depends on phone system ENTRIES Up to 20 digits including the codes below F Flash W Wa...

Page 39: ...s next digit if no busy reorder tone otherwise ends call X The Voice Mail replaces the X with an extension number This way the Voice Mail knows which extension should have its lamp turned on A Lamp On...

Page 40: ...ice Mail must dial for an outside line before sending out a local or long distance Message Notification call Enter the digits a Subscriber dials before making a local or long distance Message Notifica...

Page 41: ...A ttdata duration of DTMF tones while outdialing Duration of DTMF tones while outdialing DEFAULT Depends on phone system ENTRIES 1 65000 1 10ms NOTES N A flashtm Hook flash time This is the length of...

Page 42: ...m ENTRIES 1 65000 1 100s NOTES N A r_off Minimum incoming ring off interval Minimum duration of inbound ring on for detection of on to off transition DEFAULT Depends on phone system ENTRIES 1 65000ms...

Page 43: ...0 39 Editing Global Parameters cont d minlcoff minimum duration of loop current off to detect drop pulse Minimum duration of loop current off to detect drop pulse DEFAULT Depends on phone system ENTRI...

Page 44: ...ne system ENTRIES 1 65000 1 10ms NOTES N A cnosig maximum duration of silence during analysis Maximum duration of silence during analysis DEFAULT Depends on phone system ENTRIES 1 65000 1 10ms NOTES N...

Page 45: ...time to wait for dial tone Maximum time to wait for dial tone DEFAULT Depends on phone system ENTRIES 1 65000 1 10ms NOTES N A noanswer time for noanswer after 1st ring Maximum time to wait no answer...

Page 46: ...ngs before incoming call answered Number of rings before incoming call answered DEFAULT Depends on phone system ENTRIES 1 65000 sec NOTES N A InRings Port 2 number of rings before incoming call answer...

Page 47: ...nstead of detecting dial tone NOTES N A DialToneTimeout sec Duration to wait for dial tone DEFAULT Depends on phone system ENTRIES 1 65000 sec NOTES N A MinMsgLength discard messages less than this le...

Page 48: ...on phone system ENTRIES 1 65000 sec NOTES N A LampRefreshInterval Interval between message waiting lamp updates DEFAULT Depends on phone system ENTRIES 1 65000 sec NOTES N A WelcomeDelay Delay before...

Page 49: ...ay DEFAULT Depends on phone system ENTRIES 1 65000 sec NOTES N A SoundCutoff Not used DelayAfterLampDigits Delay after dialing lamp digits before DEFAULT Depends on phone system ENTRIES 1 65000 1 55ms...

Page 50: ...Depends on phone system ENTRIES 1 65000 1 10ms NOTES N A PcpmPauseDur Dial string Call Progress Analysis pause duration DEFAULT Depends on phone system ENTRIES 1 65000 1 10ms NOTES N A UTransferDelay...

Page 51: ...Issue 1 0 47 NVM 2 Release Notes 1 05 07 Documentation Corrections...

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Page 53: ...Table of Contents Issue 1 0 49 Instructions for Installing a 124i Onyx VS or Businesscom DS01 Phone System 51...

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Page 55: ...e 124i is on the following page Read the instructions next to below and look for on Figure 2 Repeat for Plug one end of a modular line cord into Voice Mail port 1 on the NVM 2 Plug the other end into...

Page 56: ...end of a modular line cord into Voice Mail port 1 on the NVM 2 Plug the other end into a modular jack Connect the modular jack to a port on the phone system Repeat for Voice mail Port 2 as well as 3...

Page 57: ...her Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Tr...