Nitsuko NVM-2e, Installation Instructions Manual

Page 1: ...NVM 2e Installation Instructions and Release Notes for Versions 1 08 and 1 08 02 Part No 17780INS04 Issue 1 0 September 1999...

Page 2: ...ange without notice and Nitsuko America has no obligation to provide any updates or corrections to this manual Further Nitsuko America also reserves the right without prior notice to make changes in e...

Page 3: ...tion time 10 ms during playback Default is 5 31 DTMF detection time 10 ms during record Default is 6 31 Call Processing Parameters 31 CmdInputTimeout sec Time limit for dialing commands for call routi...

Page 4: ......

Page 5: ...igures 1 and 2 for different views of the NVM 2e NVM 2e is flash RAM based Batteries are not required to back up system memory Note You should ignore the battery installation instructions in the NVM 2...

Page 6: ...he Installation Instructions tell you how to install the NVM 2e The Software Release Notes describe any new or enhanced features that are available in software release 1 08 and 1 08 02 Use this supple...

Page 7: ...Issue 1 0 3 NVM 2e Installation Instructions...

Page 8: ......

Page 9: ...equirements 7 Install NVM 2e 8 Connect a Laptop to the NVM 2e 9 Connect a Phone System to NVM 2e 11 Program NVM 2e for the Correct Phone System 14 Program Your Phone System for Voice Mail 14 Program N...

Page 10: ......

Page 11: ...t expose this product to rain or any type of moisture Do not locate the unit near heating appliances Do not expose the unit to direct sunlight Locate the unit away from devices that generate electrica...

Page 12: ...ed on the bottom of the cabinet Make sure that the ventilation slots are not blocked Position the cabinet so that the LEDs can be seen 2 Plug the Voice Mail power supply cord into the connector labele...

Page 13: ...ct a laptop to the NVM 2e To connect a laptop to NVM 2e 1 Connect the laptop computer to the connector labeled 2 on the Voice Mail using an RS 232 cable null modem See Figure 4 Make sure the RS 232 ca...

Page 14: ...onnect a Laptop to the NVM 2e cont d Figure 5 Required Pin outs for the RS 232 Cable 4 When the laptop is communicating with the Voice Mail you will see a menu screen and the prompt Main Menu Proceed...

Page 15: ...a Station Port on the Portrait Be sure to connect L1 to the Station Port based on the Portrait Setup you have See the Portrait Phone System Requirements in the NVM 2 Setup Guide 4 Repeat steps 1 throu...

Page 16: ...l ASI to the phone system Figure 7 shows connecting to a Dual ASI 3 Repeat steps 1 and 2 for Port 2 4 Repeat steps 1 and 2 for Ports 3 and 4 if your Voice Mail contains four ports Note Extensions will...

Page 17: ...modular jack See Figure 8 2 Repeat step 1 for Port 2 3 Repeat step 1 for Ports 3 and 4 if your Voice Mail has four ports Note Extensions will receive notification of new messages blinking Message Wai...

Page 18: ...il database for a particular phone system 5 Enter the code for the phone system you installed Valid codes are listed below 1 Portrait 2 28i 124i 3 Onyx VS or Businesscom DS01 6 Press Follow the voice...

Page 19: ...3 At the DOS prompt type sysedit and press Enter The System Configuration Management Program Main Menu appears and lists the phone system that you have installed with the Voice Mail System For example...

Page 20: ......

Page 21: ...Issue 1 0 17 NVM 2e Release Notes for Version 1 08 New and Enhanced Features...

Page 22: ......

Page 23: ...ms during record Default is 6 31 Call Processing Parameters 31 CmdInputTimeout sec Time limit for dialing commands for call routing 33 DtmfTimeout sec time allowed user between dialing digits for cal...

Page 24: ......

Page 25: ...riber Mailboxes in the Voice Mail always equals 50 the remaining mailboxes should be equal to the differences between 50 and the actual number of extensions in your system In most cases these mailboxe...

Page 26: ...em It is recommended that you do not change the first Trunk Mailbox number unless the trunks in your phone system start with a different number Phone System Default Subscriber Mailbox Numbering Defaul...

Page 27: ...the number exactly as it will be dialed Press Enter 6 Enter the number of mailboxes that will be in this range at the Number of consecutive mailboxes prompt and press Enter You will see Mailbox type...

Page 28: ...on In this example the Mailbox Extension Range consists of 4 sequences Each sequence is numbered consecutively and contains the following entries Sequence 1 10 through 15 A 10 is entered for the Start...

Page 29: ...Message Notification or both several Subscribers can be informed about the arrival of their new messages at the same time The number of Subscribers that can be so informed always matches the number of...

Page 30: ...outs Y N Yes Port 4 Options Allow Lamp callouts Y N No Allow Msg Notification callouts Y N Yes 3 Change the ports for Lamping and Message Notification as desired As each prompt is displayed press Y to...

Page 31: ...Configuration Management Program 1 Connect a laptop to the Voice Mail For instructions see page 9 Start up the System Configuration Management Program For instructions see page 15 The Main Menu for yo...

Page 32: ...mping to occur An H at the end of this string indicates that after checking a Subscriber Mailbox and finding new messages the Voice Mail will go off hook dial the lamp on string and then hang up The V...

Page 33: ...FAULT Depends on the phone system that is installed ENTRIES Up to 20 digits N None Special Codes F flash P pause M Monitor pause X extension W wait for dial tone G number of messages A analyzed pause...

Page 34: ...s in the System Configuration Management Program 1 Connect a laptop to the Voice Mail For instructions see page 9 Start up the System Configuration Management Program For instructions see page 15 The...

Page 35: ...ld increases the voice card s DTMF tone recognition capability It allows the Voice Mail to detect those DTMF tones with a shorter duration level that may be sent from some phone systems cordless phone...

Page 36: ...er To view modify O system Options R poRt Options G Global parameters C Channel parameters P call Processing parameters T Tone table M Mailbox Range Setup Q Quit 2 Press P call Processing parameters f...

Page 37: ...Voice Mail to detect the 100 Hz CNG tone that a FAX machine generates when it calls into the system DEFAULT 4 seconds ENTRIES 1 100 seconds Note In the NVM 2 the default value is 7 DtmfTimeout sec tim...

Page 38: ...p for unsupervised transfers this parameter has no affect on how the call is handled DEFAULT 10 seconds ENTRIES 1 100 seconds NormalGain Default volume setting for recorded messages Min 10 Max 10 Chan...

Page 39: ...not hear any voice prompt Each action on a Dial Action Table is associated with a code that you use when programming the action The programming code is represented by the letters or numbers in parent...

Page 40: ...ur paging service takes longer than the allowed 8 seconds to answer If the number is busy or if a reorder tone is received the Voice Mail will try the paging number again after 10 minutes The Voice Ma...

Page 41: ...Issue 1 0 37 NVM 2e Release Notes for Version 1 08 02 New and Enhanced Features...

Page 42: ......

Page 43: ...Table of Contents Issue 1 0 39 Changes and Additions in the System Configuration Management Program 41 Dial Strings 41 Revisions to the Names of Various Parameters 41...

Page 44: ......

Page 45: ...ring up to 20 digits N none Lamp off string up to 20 digits N none Access digits before callout up to 20 digits Call Processing Parameters DialToneStr dial string to wait for dial tone Revisions to th...

Page 46: ......

Page 47: ...your mailbox security code Message Notification Calls co worker or outside number when you get a msg Exit Menu S N 7 6 When done recording you can B BB E Listen to Messages L 5 FD 3 3 Record and Send...

Page 48: ...Routing Mailbox 803 has Dial Action Table 2 Call Routing Mailbox 804 has Dial Action Table 3 Call Routing Mailbox 807 has Dial Action Table 4 To access the System Administrator Menu 1 Make sure you c...

Page 49: ...ing Keys 0 8 on the dialpad To set up the menu you assign an action and number to each key When the caller presses the key the Auto Attendant performs the action and dials the number An example for en...

Page 50: ...he caller hears a prompt for recording a message for the lowest numbered extension Directory Dialing Using First Names This lets the caller press one key to access Directory Dialing by First Names The...

Page 51: ...oice Mail Database Initialize Message Database Initialize the Voice Mail with a Particular Phone System Phone System Portrait default 28i 124i Onyx VS 1 2 3 10 301 300 01 001 348 Entry Code Lowest Fir...

Page 52: ......

Page 53: ...03 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7...