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Troubleshooting List

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Battery overcharged

Charging overcurrent

Charging at low temperature

SIM card identification failure

GPS module failure

GPS antenna short circuit

GPS antenna open circuit

ECU SN missing/ incorrect

Malfunction 

Description

Causes

Troubleshooting

SIM card unpaid/inactivated/low 

signal strength

Electronic components communication failure

FOC Controller failure

1. The scooter is locked

2. FOC Controller verification failure 

1. Press unlock button on the Remote.

2.Contact your dealer for professional 

checks.

Turn on the headlight and hazard light to 

discharge until the code disappear.

Stop charging the battery and check if 

the  charger is failed.

Take the battery indoor until back to 

normal operating temperature.

Contact your dealer for professional 

checks.

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140 displayed

161 displayed

190 displayed

191 displayed

Battery overtemperature 

Battery undertemperature

Twist grip failure

The scooter is locked by remote command

Controller communication failure

BMS communication failure

Stop riding and let battery cool down.

Charge the battery after it reaches 

the operating temperature range.

Please check the wires of the twist 

grip or contact your dealer for 

professional checks.

Contact your dealer for professional 

checks.

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130 displayed

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Motor failure 

Battery overdischarged

Over-current discharging

Contact your dealer for 

professional checks.

Charge the battery.

Stop the scooter and restart later.

Summary of Contents for NQi GTS

Page 1: ...USER MANUAL V 1 0...

Page 2: ...e Precautions Safety Notice Installation Guide Downloading the APP Parts Info Dashboard Display Info Operation Guide Battery Use and Maintenance Guide DOs and DON Ts while Riding Maintenance and Repai...

Page 3: ...rts For others safety and preventing unnecessary damage to your scooter do not lend your scooter to those who can t operate For more produce information or maintenance need please visit our website ww...

Page 4: ...of high beam may disturb the vision of other drivers and pedestrians Do not use mobile phones or other electronic devices which may draw your attention while riding Do not change the lane without sign...

Page 5: ...cating and management can be implemented on the electric scooter through the app NOTE The mobile phone system is required to be at least Android 4 0 or iOS 8 Make sure that the mobile phone has been c...

Page 6: ...ight Combination Switch Foot Pegs Handrail Reflector Turn Signal Indicator Headlight Front Storage Left Combination Switch Rear Storage Side Stand Central Stand Taillight Battery Compartment Rearview...

Page 7: ...st No flashing Signal strong Bars are falshing Signal weak Entire icon flashing No signal Low Battery Indicator Time Economic Mode GPS Signal GSM Signal Cruise Mode Diagnostic Code Energy Recycling St...

Page 8: ...he remaining charging time is 3 2 h using scooter charging port Battery Percentage Small Battery is being charged Distance Travelled is 802 miles Indicates instant power output Sport Mode Dynamic Mode...

Page 9: ...it off Mode Selector Hazard Light Switch Start Stop Button Right Combination Switch 1 2 3 1 1 2 3 2 3 4 High Low Beam Light Turn Signal Indicator Horn Cruising Mode Left Combination Switch 1 2 3 4 PR...

Page 10: ...Controller Press the Locating Button and the Turn Signal Indicators will flash for 10 seconds If no further operation during this period the Alarm will be on for 10 seconds The Alarm can be cancelled...

Page 11: ...he battery compartment In case of undesirable odor overheat or deformation of the battery please disuse the battery immediately keep away from the battery and contact your dealer WARNING The battery i...

Page 12: ...harger separately and charge them externally or use the double battery charging adapter box to charge two NQi GTS batteries at the same time The battery indicator will light up during the charging and...

Page 13: ...thin scooter if have to please make sure of damping DO NOT disassemble or change the parts in charger by yourself WARNING If the battery can not be fully charged after 12 hours please stop charging an...

Page 14: ...ear brake only is dangerous because of possible grip or control loss Pay extra attention and use the brakes gently when riding on damp slippery roads and around corners Otherwise riders will be expose...

Page 15: ...here the charger controller and other parts are installed behind If the charging port on the scooter is wetted please do not charge before the charger dries off Contacting your dealer is recommended W...

Page 16: ...charge the battery to 50 full before storage to maximize battery life Charge the battery to 100 full after long term storage Check all the parts carefully to make sure that there is no problem before...

Page 17: ...ge failure Dropping speed or range 1 Charge the battery 2 Do not pull the brake lever when twisting the twist grip 3 Check Start the Scooter section of this Manual Identify the fault causes in referen...

Page 18: ...hazard light to discharge until the code disappear Stop charging the battery and check if the charger is failed Take the battery indoor until back to normal operating temperature Contact your dealer f...

Page 19: ...ty Motor Motor Control Mode FOC Controller Max Current Motor Rated Power Max Motor Continuous Power Central Control Unit USB Charging Headlight Turn Indicator Taillight Brake Light Meter Panel Maximum...

Page 20: ...tion Rear Tyre Specification Brake System Minimum Ground Clearance Seat Height Oil Damping Direct Acting Shock Absorber 90 90 14 Rim 2 15x14 110 80 14 Rim 2 50x14 Combined Braking System CBS 180 mm 81...

Page 21: ...38 37 Maintenance Record Date Notes Dealer Mileage Maintenance Record Date Notes Dealer Mileage...

Page 22: ...40 39 Maintenance Record Date Notes Dealer Mileage Maintenance Record Date Notes Dealer Mileage...

Page 23: ...42 41 Maintenance Record Date Notes Dealer Mileage Maintenance Record Date Notes Dealer Mileage...

Page 24: ...44 43 Maintenance Record Date Notes Dealer Mileage Maintenance Record Date Notes Dealer Mileage...

Page 25: ...non charging state press the power show button and the indicator will show the battery power in the normal state If the battery is less than 20 an indicator will flash threes to remind you to charge I...

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