niu NQi GTS User Manual Download

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成型尺寸：

170*140 mm

展开尺寸：

图纸方向：

印刷方向

纸箱类：

±3 mm

±0.5 mm

±1 mm

0~20 cm ±2 mm 20~50 cm ±3 mm
50~100cm ±5 mm

裁切线

压线

反压线

间隔刀线 x/x mm

开槽

粘合区域

标签类：
说明书类：
PE袋类：

XX方向

展开尺寸：

技术说明：

1、材料(楞形\克重配比)：100g双胶纸
2、工艺: 正反面印刷骑马钉
3、印刷颜色: 2专 PANTONE Cool Gray 11C PANTONE 186C
4、其他特殊说明:

小牛电动 NQi GTS说明书
（英语）V2.0

比例 1 : 1

单位 mm

物料编码

设计师

邱冠华

设计时间

2019.11.14

数量

尺寸

方向

公差（无特殊说明下）

图示说明

批准

更改备注

严禁更改任何图案和位置分布！

logo变更 19.11.08
版本号变更 19.11.14

USER MANUAL

V 1.0

CONTENTS

Attach the

SN Code here

The SN Code of your scooter.

Please see P.6 for detailed information.

General Notice
Precautions
Safety Notice
Installation Guide
Downloading the APP
Parts Info
Dashboard Display Info
Operation Guide
Battery Use and Maintenance Guide
DOs and DON'Ts while Riding
Maintenance and Repair
Regular Maintenance Checklist
Technical Parameters
Maintenance Record

01
02
03
04
06
07
09
12
17
23
25
28
33
36

General Notice

Precautions

Please read this User Manual carefully for proper operation before riding the scooter.
For your safety, please check whether the parts are in good condition according to this User
Manual before riding. Contact your dealer in time in case of any problems.
Please follow the traffic laws. Slow down on slippery roads in bad weather to allow greater
braking distance for your safety.
Please pay attention to deep water. It may cause rusting or failure of the motor, battery, or
other parts if water level reaches wheel axle.
Do not dismantle the scooter on your own. Please contact your dealer for replacement or
purchase of original parts.
For others' safety and preventing unnecessary damage to your scooter, do not lend your
scooter to those who can’t operate.
For more produce information or maintenance need, please visit our
website:www.niu.com/en

Rider and Passenger

This scooter is not designed for a ride of more than 2 persons.

Road Conditions
This scooter is not designed for off-road use.
This User Manual should be deemed as a permanent document of this scooter. If this
scooter is transferred to others, this User Manual should also be handed over to the
new owner.
Reproduction or reprint of any part of this User Manual is strictly prohibited.

ATTENTION:

Do not exceed speed limit and apply brakes cautiously. Always use side

stand or central stand when parking.

Remarks:

To signal overtaking with flashing light, the rider

may press and release the left part of the button repeatedly.

WARNING:

Failure to follow the instructions herein may lead to serious casualties,

personal injury, or scooter damage.

Safety Notice

Installation Guide

Using a helmet and protective goggles is strongly advised.
You are advised to take proper training or exercise before using on open roads.
Please follow the Operation Guide (P.12) to fully understand how to properly operate the
scooter.
It should be noted that the braking distance in bad weather will be much longer. Please avoid
braking on paint markers, manhole covers, and oil stains to prevent slipping. Pay extra
attention when riding through railway crossings, junctions, tunnels, and bridges. Slow down
if road conditions are unclear.
Do not use high beam indiscriminately. Continuous use of high beam may disturb the vision
of other drivers and pedestrians.
Do not use mobile phones or other electronic devices which may draw your attention while
riding.
Do not change the lane without signaling. Changing the lane at will is one of the major
causes for accidents. When you need to change the lane, remember to switch on the Turn
Signal Indicator first. Always check the vehicles approaching from behind before changing
the lane.

Insert the key to the main lock and turn to the icon
of "OPEN" as shown in the left figure.

Step 1

Open the saddle to take out the key box, windshield
package (with rubber pads and standard parts),
and installation tools.

Insert the key into the keyhole in the rear storage
and turn it to open the battery compartment. Take
out the charger and rearview mirrors package
inside.

Step 2

Adjust the rearview mirrors to an appropriate
position and then tighten nuts on the rearview
mirror with a spanner. Properly set the dust cover.
Install the right rearview mirror in the same way.

Step 4

Align the windshield rubber part with the
windshield holes and then install it.

Tighten the two screws with the screwdriver to
secure the windshield.

Step 5

Step 6

Downloading the APP

Step 1

Step 2

Step 3

Functions such as checking battery level, locating, and management can be implemented on the
electric scooter through the app.

NOTE:

The mobile phone system is required to be at least Android 4.0 or iOS 8. Make sure that the
mobile phone has been connected to the Internet when running the app (Wi-Fi / 2G / 3G / 4G).

Scan the QR code below to download the APP
titled Niu E-Scooter.

Run Setup after downloading and register.

Please scan the QR code on the inside of cover
page for app registration.

Take out the rearview mirrors and check them
carefully. Install the left rearview mirror into the
mounting hole on the left brake lever and turn it
clockwise. The bolt shall be screwed in for more
than 15 mm.

Step 3

Parts Info

Left Turn Indicator

The Left Turn Indicator is on.

The Right Turn Indicator is on.

The High Beam is on.

Right Turn Indicator

Ready Indicator

In Riding Mode.

Battery level less than 10%.

Now is 10:00

Ideal energy consumption status.

The scooter is in Cruise Mode.

Energy is being recycled from braking.

The Diagnostic Code is 30.
Please see the “Troubleshooting List”.

No flashing: Signal strong.
Bars are falshing: Signal weak.
Entire icon flashing: No signal.

Low Battery Indicator

Time

Economic Mode

GPS Signal

GSM Signal

Cruise Mode

Diagnostic Code

Energy Recycling Status

High Beam

USB Charging Port
Main Lock

Main Lock

Hook
Front Storage

Open Saddle

Turn on the Scooter

Push the key and

turn to LOCK

position to lock the

Steering Handlebar

Off

Open Saddle

to access

Rear Storage

Lock the

Steering

Handlebar

Battery Bar

Current battery level is 80~89%.

Current battery level is 85%.

The remaining charging time is 3.2 h
(using scooter charging port).

Battery Percentage (Small)

Battery is being charged.

Distance Travelled is 802 miles.

Indicates instant power output.

Sport Mode
Dynamic Mode
Energy Saving Mode

Current speed is 26 mph.

Currentbatterychargingprogress is 13%
(using scooter charging port).

Charging
Distance Travelled

Instant Electric Current

Riding Mode

Speed

ChargingPercentage (Large)

Remaining Charging Time

Operation Guide

Dashboard Display Info

Front Storage Area

Dashboard Display Info

Left Turn Indicator

Right Turn Indicator

Ready Indicator

Low Battery Indicator

High Beam

High/Low Beam Light:

Press the upper part to switch to high

beam; press the lower part to switch to low beam.

Turn Signal Indicator:

Push the button left to turn on the Left

Turn Signal Indicator; push the button right to turn on the
Right Turn Signal Indicator. Press the button to turn off.

Cruising Mode:

Push the button to cruise at current speed.

Press again or brake to turn it off.

Mode Selector
Hazard Light Switch
Start/Stop Button

Right Combination Switch

High/Low Beam Light
Turn Signal Indicator
Horn
Cruising Mode

Left Combination Switch

PRESS

Mode Selector:

Press right part to switch up the mode. Press

left part to switch down the mode.

Switch down

Switch up

Turn the steering handlebar to the left, then push the key inward and turn it anticlockwise to
LOCK position.

Unlock Button

Locating Button

Lock Button

Start the Scooter

Locking Steering Handlebar

The scooter can only be locked when the scooter is turned off. Press the Lock Button on the
Remote Controller within an effective distance to turn on the Alarm. The Turn Signal Indicators
will stay on for 2 seconds after the scooter is properly locked.

Locking with Remote Controller

Press the Locating Button and the Turn Signal Indicators will flash for 10 seconds. If no further
operation during this period, the Alarm will be on for 10 seconds. The Alarm can be cancelled
by pressing the Unlock or Lock Button.

Locating

Key

Remote Controller

Step 1

Step 2

Step 3

Step 4

Press the Unlock button of the remote controller. After the Turn Signal Indicators flash
twice, the scooter is unlocked.

After the scooter is unlocked, insert the key into the Keyhole and turn clockwise to
position.

After system diagnostic, hold the brake and press the Start Button for 2 seconds.

The indicator will light up. Release the brake and the scooter will be ready to go.

In order to prevent possible leakage, overheat, smoking, fire or explosion, please follow these
instructions:

The battery should be charged at the temperature of 0°C to 35°C. The charging time should not
exceed 24 hours, or it will shorten the battery life. Do not charge the battery outdoors.

The battery should be used at the temperature of -10°C to 45°C.
Do not expose to water, beverages or corrosive liquids.
Keep away from heat source, open fire, inflammable and explosive gases and liquids.
Please keep metal parts away from the battery compartment.

In case of undesirable odor, overheat or deformation of the battery, please disuse the
battery immediately, keep away from the battery and contact your dealer.

WARNING:

The battery is not a repairable part by the user. In case of battery fault,

please contact your dealer. Users dismantling the battery may lead to leakage, overheat,
smoking, fire or explosion. This will invalidate product warranty.

Battery Use and Maintenance Guide

Using Environment

DOs and DON'Ts while Riding

Adjust the scooter upright before applying brakes. If the tyres are locked and the scooter loses
steering ability resulting from excessive braking force, loosen the grip on the braking lever and
the tyres will be working again and the scooter will be stabilized. Try to maintain a 1:1 ratio of
front and rear braking force on slippery roads.

CAUTION:

For your safety, do not exceed the speed limit, use the brakes gently to

maintain at safe speed while riding downhill.

ATTENTION:

Inexperienced riders tend to use the rear brake only, which will accelerate

the wear of the brake and result in a longer braking distance.

WARNING:

Using the front brake or rear brake only is dangerous because of possible

grip or control loss. Pay extra attention and use the brakes gently when riding on damp,
slippery roads, and around corners. Otherwise, riders will be exposed to great danger.

Braking Precautions

Please check the following details before riding.

Before Riding

Charging Environment

ATTENTION:

Do not charge the battery below 0°C.

WARNING:

Using non-original battery chargers may lead to leakage, overheat, smoking,

fire or explosion.

Battery Compartment Cover

Battery

Battery Compartment Lock

Battery Compartment

NQi GTS provides you with two modes of vehicle charging and external charging.

Battery charging instructions

External charging mode

You can connect the charger to the vehicle charging interface at the rear of the saddle box to
charge two NQi GTS batteries at the same time. Also the charger can be connected to the
single battery of the vehicle to charge; Then the charging indicator of the NQi GTS meter will
light up and the charging progress will be displayed.

When only one battery powers the vehicle, the maximum speed of the vehicle is the speed at the
second gear.

Take out the NQi GTS batteries, connect the charger separately and charge them externally; or
use the double-battery charging adapter box to charge two NQi GTS batteries at the same time.
The battery indicator will light up during the charging and the charging process will be
displayed.

Battery indicator light instructions

In the charging state, the current battery power will be displayed. After the battery is fully
charged, all the indicators are always on and no longer flash.

When in the non-charging state, press the power show button and the indicator will show the
battery power in the normal state.
· If the battery is less than 20%, an indicator will flash threes to remind you to charge

· If all the indicators flash

，

it means that the battery

is being in fault.
· Please call the official customer service hotline
400-6388-666 for consultation.

Vehicle charging mode

All operation should be strictly conform to the user manual. If not, result will be
assumed by user.
Must use original charger.
Pay attention to the type of battery and applied voltage. Mixture use is forbidden.
Charging should be in ventilated environment. DO NOT charge in closed space or under
high temperature. DO NOT put charger into trunk or tail box while charging.
While charging, connect battery with charger before connect with electric supply. After
fully charged, disconnect the electric supply before unplug the battery plug.
When the green light turns on, disconnect the power in time.
Avoid long time connection between charger and AC power supply while not charging.
While charging, if the signal light is abnormal, has odor, or the charger is over
temperature, please stop charging immediately and check or change the charger in
time.
When using and storing the charger, please avoid foreign matter, especially water or
other liquid in case of internal short circuit.
DO NOT bring charger within scooter, if have to, please make sure of damping.
DO NOT disassemble or change the parts in charger by yourself.

WARNING

If the battery can not be fully charged after 12 hours, please stop charging and contact
your dealer.
To maximize the battery life, please keep the battery percentage within 20% to 80%.
The battery will lose more capacity in lower temperature conditions. To be more
specific, the usable capacity at -10°C is 70%, 85% at 0°C, and 100% at 25°C.
The best battery capacity performance for storage is 50%. Storing battery with less than
10% or more than 90% over a long period of time will cause irreversible capacity loss to
the battery.

The battery needs to take out from the scooter for storage longer than one week.

In this

condition, please keep the battery at the temperature of 0°C to 20°C with capacity of
30%-70%. It's advised to have at least one cycle of charge and discharge every 2 months
to minimize battery capacity loss during storage.

If the battery failure is due to misuse or lack of proper maintenance as instructed, its
warranty will be invalidated.

Falling may cause uncontrollable internal damage to the battery and may cause
leakage, overheat, smoking, fire or explosion.

ATTENTION

No output when

switched on

1. Dead battery

2. Alarm failure

1. Charge the battery.

2. Contact your dealer for

professional checks.

Troubleshooting List

Malfunction

Description

Causes

Troubleshooting

1. Battery level is low

2. The power off switch is enabled

when pulling the brake lever

3. The Parking Mode has not been

turned off yet

1. The plug of the battery not

properly connected with the

battery socket

2. Battery is overdischarged

1. Low battery level

2. Under-inflation of tyres

3. Frequent braking and overload

4. Battery aging or normal capacity

loss

5. Low battery capacity resulting

from low temperature

1. Charge the battery.

2. Check the tyre inflation.

3. Develop good riding habits.

4. Replace the battery.

5. Normal situaiton.

1. Check whether the plug is

loosened.

2. Contact your dealer for

professional checks.

Motor failure when

turning the twist grip

after switched on

Battery charge failure

Dropping speed or

range

1. Charge the battery.

2. Do not pull the brake lever when

twisting the twist grip.

3. Check “Start the Scooter” section

of this Manual.

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Maintenance Record

Date

Notes

：

Dealer

：

Mileage

Check Point

Description

Steering Handlebar

Braking

Tyres

Battery

Lights

Horn

Braking lever has 5 to 9mm idle travel.

Adequate for planned distance to travel.

Check whether the horn can work.

Check all the lights—High Beam, Low Beam, Brake Light,

Turn Signal Indicator, etc.

(1) The air pressure range of the fro nt tyre is 20 to 25psi; the air pressure

range of the rear tyre is 26 to 32psi.

(2) Proper tyre tread depth

(3) No cracks or openings

(4) Minimum load-capacity index:front 24,rear 48.

(5) Minimum-speed category: F.

(1) Steadiness

(2) Steering flexibility

(3) No axial displacement or loosening

Time

Riding Mode
Cruise Mode

Energy

Recycling

GPS Signal

GSM Signal

Charging

Percentage

Speed

Diagnostic Code

Battery Bar

Charging

Distance Travelled

Battery Percentage&

Remaining Charging Time

Instant

Electric Current

Economic Mode

Identify the fault causes in reference to the Diagnostic Codes on

Dashboard.

Contact your dealer if the troubleshooting methods listed in this manual

is not working.

Dead battery

Charge the battery

Sudden stop during

a ride

Troubleshooting List

Malfunction

Description

Causes

Troubleshooting

00 displayed

10 displayed

11 displayed

12 displayed

13 displayed

20 displayed

1. Disconnect the battery and reconnect it

after 30 seconds.

2. Check whether the wires are loosened.

3. Contact your dealer for professional

checks.

Stop the scooter and restart later.

Contact your dealer for professional checks.

Disconnect the battery and cool it down

before reuse.

Stop the scooter and restart when cooled

down.

Communication failure or

Dashboard failure

FOC Controller locked rotor

FOC Controller overcurrent

FOC Controller

overtemperature

Motor overtemperature

FOC Controller

undervoltage/overvoltage

Troubleshooting List

30 displayed

31 displayed

32 displayed

60 displayed

62 displayed

63 displayed

64 displayed

65 displayed

67 displayed

99 displayed

110 displayed

111 displayed

Battery overcharged

Charging overcurrent

Charging at low temperature

SIM card identification failure

GPS module failure

GPS antenna short circuit

GPS antenna open circuit

ECU SN missing/ incorrect

Malfunction

Description

Causes

Troubleshooting

SIM card unpaid/inactivated/low

signal strength

Electronic components communication failure

FOC Controller failure

1. The scooter is locked

2. FOC Controller verification failure

1. Press unlock button on the Remote.

2.Contact your dealer for professional

checks.

Turn on the headlight and hazard light to

discharge until the code disappear.

Stop charging the battery and check if

the charger is failed.

Take the battery indoor until back to

normal operating temperature.

Contact your dealer for professional

checks.

Technical Parameters

1890 mm

740 mm

1223 mm

Frame

Front/Rear Damper
Front Tyre Specification
Rear Tyre Specification
Brake System
Minimum Ground Clearance
Seat Height

Oil Damping Direct Acting Shock Absorber
90/90-14 Rim: 2.15x14
110/80-14 Rim: 2.50x14
Combined Braking System (CBS)
180 mm
815 mm

Right Combination

Switch

Foot Pegs

Handrail

Reflector

Turn Signal

Indicator

Headlight

Front

Storage

Hazard Light Switch:

Push the switch left to

turn on the Hazard Light; push the switch
right to turn it off.

Turn on the Hazard Light

Turn off the Hazard Light

Start/Stop Button:

Press and hold the button for 2 seconds to set the

scooter in the riding mode. The indicator on the dashboard will
light up and you are ready to go. Press the button again to turn it off.

133 displayed

132 displayed

140 displayed

161 displayed

190 displayed

191 displayed

Battery overtemperature

Battery undertemperature

Twist grip failure

The scooter is locked by remote command

Controller communication failure

BMS communication failure

Stop riding and let battery cool down.

Charge the battery after it reaches

the operating temperature range.

Please check the wires of the twist

grip or contact your dealer for

professional checks.

Contact your dealer for professional

checks.

120 displayed

130 displayed

131 displayed

Motor failure

Battery overdischarged

Over-current discharging

Contact your dealer for

professional checks.

Charge the battery.

Stop the scooter and restart later.

NQi GTS Pro

NQi GTS Sport

Features

Battery System

Power System

Electrical System

Diamension
Product Weight
Maximum Load
Designed Capacity

Gradeability

Voltage
Standard Charging Current
Maximum Discharging Current
Capacity
Motor
Motor Control Mode
FOC Controller Max. Current
Motor Rated Power
Max. Motor Continuous Power

Central Control Unit
USB Charging

Headlight/Turn Indicator

Taillight/Brake Light

Meter/Panel

Maximum Designed Speed

~108 km

~85 km

1890 x 740 x 1223 mm

112 kg
269 kg

2 Persons

60 V

5 A * 2

35 A * 2

35 Ah * 2

26 Ah * 2

Tailored Motor by Bosch GmbH

FOC Vector Control

40 A

3000 W
3100 W

12 V LED

12 V

5V/1A

Dynamic:~15°

Mode E-SAVE:25 km/h

Mode DYNAMIC:45km/h

Mode SPORT:70km/h

Range

PUSH

If the scooter is frequently used in overload, high-speed, bumpy or up/downhill riding
conditions, the maintenance cycle should be shortened.

For more guaranteed quality and longer service life, please use original parts, which are
under normal warranty.

ATTENTION

If incapable of repair or adjustment on his/her own, the scooter owner is advised to send
the scooter to the dealer’s for maintenance and adjustment for the sake of safety. Always
choose a smooth surface road for repair and adjustment and unfold the central stand before
repair and adjustment. If it’s necessary to repair the scooter during a ride, mind the traffic.

WARNING

Do not use pressure washer to wash the scooter, especially around the battery
compartment. Do not flush the rear inner mudguard, where the charger, controller and
other parts are installed behind. If the charging port on the scooter is wetted, please do not
charge before the charger dries off. Contacting your dealer is recommended.

WARNING

WARNING:

Please disconnect the battery with the scooter during storage.

Keep the scooter in flat, steady, well-ventilated and dry area.
Charge the battery to 50% full before storage to maximize battery life.
Avoid exposure under sunlight and rain to reduce damage or aging.

Short-term Storage

Remember to have a charge and a discharge at least every 2 months and charge the battery
to 50% full before storage to maximize battery life.
Charge the battery to 100% full after long-term storage.
Check all the parts carefully to make sure that there is no problem before riding it. If there's
any problem, take the scooter to your dealer for maintenance or repair.

Long-term Storage

Users are advised to have the scooter checked and maintained on a regular basis, even for the
scooters that are not used for a long time.

Maintenance and Repair

Users are advised to have their scooters checked 2 months after purchased or with 500 km
travelled distance. Overall check and maintenance is advised to be conducted every 6 months or
3000 km thereafter.

Regular Maintenance

If any problem occurs during checks, please look through the Home Repair Instructions or send
the scooter to the dealer’s for checks and maintenance.

Daily Maintenance

Please always take out the battery before washing the scooter. Please use neutral detergent
and water to wash the scooter. Use soft cloth to wipe the scooter after washing to prevent
scratching.

Scooter Washing

Low

Beam

High

Beam

Regular Maintenance Checklist

Regular Safety and

Performance Check

Structural Check

Major Parts

Brakes

Lights