8
9
Troubleshooting
6
Problem
Possible cause
Solutions
The UPS does
not perform
expected
runtime
Batteries are not fully
charged.
Recharge the battery by
leaving the UPS plugged in.
Battery is slightly
worn out.
Contact Technical Support.
The UPS will
not turn on.
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10
seconds and then turn the
UPS on.
The unit is not
connected to an AC
outlet.
The unit must be connected
to a 230Vac 50/60Hz
outlet.
The battery is worn
out.
Contact Technical Support.
Mechanical problem.
Contact Technical Support.
Outlets do not
provide power
to equipment
Circuit breaker
is tripped due to
overload
Turn the UPS off and
unplug at least one piece
connected equipment.
Unplug the power cord of
the UPS then press the
circuit breaker knob.
Batteries are
discharged
Allow the unit to recharge
for at least 4 hours.
Unit has been
damaged by a surge
or spike
Contact Technical Support.
Disposal of Old Electrical & Electronic Equipment
(Applicable in the European Union and other European countries with
separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste.
Instead it shall be handed over to the applicable collection point for the recycling of
electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent potential
negative consequences for the environment and human health, which could otherwise
be caused by inappropriate waste handling of this product.
The recycling of materials will help to conserve natural resources.
Summary of Contents for Keen Series
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