Use and Maintenance Manual model “A10V - A10C PLUS QUADRA”
29
ENGLISH
ENGLISH
17 DESCRIPTION OF ALARMS
ALARM CODE
REASON
01
BLACK OUT
No power during the work phase
SOLUTION
Press the switch off key and repeat
switch on of the appliance
If the problem persists, contact the Support
Service.
ALARM CODE
REASON
02
NO
SWITCH ON
The pellet tank is empty.
Calibration of the pellets and suction during
the start-up phase inadequate.
Ignition resistor faulty or out of position
SOLUTION
Check there are pellets in the
tank. If necessary, load.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
03
PELLETS FINISHED
The pellet tank is empty.
The gearmotor is not loading pellets
Lack of pellets loading
SOLUTION
Check there are pellets in the
tank. If necessary, load
Empty the tank to check that
there are no objects inside it.
Adjust, by increasing the load of pellets, from
“P/E MIX”
If the problem persists, contact the Support
Service
ALARM CODE
REASON
04
SMOKE TEMPERA-
TURE
Combustion in the brazier is not optimal as it
is clogged or the inner passages of the ap-
pliance are clogged.
The tangential fan (if present) is
not working properly or is damaged.
SOLUTION
Switch the product off and back on again,
activating the cleaner; adjust the
combustion with the “P/E mix”.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
05
EXTRACTOR
ROTATIONS NOT
RESPECTED
The rotations of the smoke extractor show a
loss of efficiency due to obstruction of
the fan or a drop in voltage.
SOLUTION
If the problem persists, contact the Support
Service
ALARM CODE
REASON
06
FAULTY SMOKE
EXTRACTOR
No power supply to the smoke extractor
The smoke extractor is blocked
SOLUTION
If the problem persists, contact the Support
Service
ALARM CODE
REASON
07
GEARMOTOR
ROTATIONS NOT
RESPECTED
PELLET LOADING
The rotations of the gearmotor present a
loss of efficiency due to a drop in voltage.
SOLUTION
If the problem persists, contact the Support
Service
ALARM CODE
REASON
08
PELLET LOADING
GEARMOTOR
FAULT
Gearmotor encoder not working or not
connected correctly
No power to gearmotor
SOLUTION
If the problem persists, contact the Support
Service
ALARM CODE
REASON
09
PELLET LOADING
AUGER
BLOCKED
Possible foreign body or sawdust preventing
correct movement.
SOLUTION
Empty the tank and check for foreign bodies.
If the problem persists, contact the Support
Service
ALARM CODE
REASON
10
PELLET
LOADING AUGER
POWER SUPPLY
DEFECT
No power supply or power supplied by elec-
tronic control unit not
correct
SOLUTION
If the problem persists, contact the Support
Service
ALARM CODE
REASON
11
MINIMUM
PRESSURE PASCAL
The sensor does not detect negative air
pressure inbound of the appliance.
SOLUTION
Check the door and ash pan are
closed correctly, check if the air intake
tube is obstructed.
If the problem persists, ccontact the Support
Service.
