Nokia 3TG-01275-AAAA-TCZZA, Operator'S Manual

Page 1: ...Nokia Proprietary and confidential Use pursuant to applicable agreements TMO HBR1 0 Nokia 3TG 01275 AAAA TCZZA Issue DRAFT July 2020 T Mobile High Speed Internet Gateway Operator Manual ...

Page 2: ...es of their respective owners The information presented is subject to change without notice No responsibility is assumed for inaccuracies contained herein 2020 Nokia Contains proprietary trade secret information which is the property of Nokia and must not be made available to or copied or used by anyone outside Nokia without its written authorization Not to be used or disclosed except in accordanc...

Page 3: ...ce This Operator Manual is primarily intended for planners administrators operators and maintenance personnel who are involved in installing upgrading or maintaining the T Mobile High Speed Internet Gateway The Operator Manual describes tasks that can be completed using the Web GUI some which require the Super access rights user user name superadmin Table 1 provides a summary of how the content of...

Page 4: ...7 Nokia quality processes Nokia s T Mobile High Speed Internet Gateway quality practices are in compliance with TL 9000 requirements These requirements are documented in the Fixed Networks Quality Manual 3FQ 30146 6000 QRZZA The quality practices adequately ensure that technical requirements and customer end point requirements are met The customer or its representatives may be allowed to perform o...

Page 5: ... of the page The Support portal page opens 2 Enter the username and password for your account 3 Choose FastMile 5G Gateway from the list of products in the Product drop down menu 4 Configure the search criteria as needed for example by release content type or issue date and click Search 5 Click on the PDF document icon to access a document Note If you do not have an account click New User or conta...

Page 6: ...ons in a step At step 1 you must choose option a or b 1 This step offers two options You must choose one of the following a This is one option b This is another option 2 You must perform this step Danger Danger indicates that the described activity or situation may result in serious personal injury or death for example high voltage or electric shock hazards Warning Warning indicates that the descr...

Page 7: ...is step 1 11 Multiple PDF document search You can use Adobe Reader Release 6 0 and later to search multiple PDF files for a common term Adobe Reader displays the results in a single display panel The results are grouped by PDF file and you can expand the entry for each file Procedure 4 To search multiple PDF files for a common term 1 Open Adobe Acrobat Reader 2 From the Edit menu choose Search The...

Page 8: ...ariable 8 T Mobile High Speed Internet Gateway Operator Manual Nokia 3TG 01275 AAAA TCZZA Issue DRAFT Acrobat Reader displays the search results You can expand the entries for each document by clicking on the symbol ...

Page 9: ...nvironmental requirements 18 2 3 2 Storage 18 2 3 3 Transportation 18 2 3 4 Stationary use 18 2 3 5 Thermal limitations 18 2 3 6 Material content compliance 19 2 3 7 End of life collection and treatment 19 3 ANSI safety guidelines 21 3 1 Safety instructions 21 3 1 1 Safety instruction boxes in customer documentation 21 3 1 2 Safety related labels 22 3 2 Safety standards compliance 23 3 2 1 EMC EMI...

Page 10: ...on 45 5 6 2 Devices 47 5 6 3 Battery 48 5 6 4 Settings 48 5 6 5 SMS 48 5 6 6 Alerts 49 5 6 7 Notifications 50 5 7 Connecting to Wi Fi 51 5 8 Managing the Wi Fi network 51 5 9 Connecting Accessories Optional 52 5 10 Repositioning the T Mobile High Speed Internet Gateway 52 5 11 Connecting devices for Wi Fi or a mesh network 53 5 12 Connecting Ethernet LANs 53 6 Removing battery and SIM card 55 6 1 ...

Page 11: ...TCZZA 11 9 2 Prerequisite for all procedures 71 9 3 Viewing the Overview screen 71 9 4 Logging In to the Web GUI 72 9 5 Viewing status information 73 9 6 Viewing statistics 77 9 7 Viewing networks 80 9 8 Configuring system parameters 86 9 9 Changing the web GUI language 89 10 Glossary 91 ...

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Page 13: ...40 Figure 8 Connecting the power supply to the T Mobile High Speed Internet Gateway 42 Figure 9 T Mobile High Speed Internet Gateway LCD screen 45 Figure 10 5G and 4G connection 45 Figure 11 No 5G or 4G signal 46 Figure 12 Battery life 46 Figure 13 UPS 47 Figure 14 Devices screen showing number of devices to pair 47 Figure 15 Charging battery 48 Figure 16 SSID and Password label 51 Figure 17 Locat...

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Page 15: ...de information 35 5 Installation 39 Table 5 Troubleshooting alerts 49 Table 6 T Mobile High Speed Internet Gateway Notifications 50 6 Removing battery and SIM card 55 7 Replacing battery and SIM card 63 8 FCC statements and label instructions 67 9 Configuration 69 Table 7 T Mobile High Speed Internet Gateway Web Gui Tasks 70 Table 8 Wi Fi 2 4GHz General Settings 81 Table 9 Configure SSID for 2 4 G...

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Page 17: ... Industry Standard Marking for the Control of Pollution Caused by Electronic Information Products SJ T11364 2006 customers may access the Nokia Hazardous Substance Table in Chinese from the following location contact your Nokia representative for the link 2 2 Hazardous Substances Table HST This section describes the compliance of the T Mobile High Speed Internet Gateway to the CRoHS standard when ...

Page 18: ...gh Speed Internet Gateway must be in packed public transportation 2 3 4 Stationary use According to EN 300 019 1 3 Class 3 1 3 2 3 E stationary use of the T Mobile High Speed Internet Gateway must be in a temperature controlled location with no condensation allowed 2 3 5 Thermal limitations The thermal limitations for the T Mobile High Speed Internet Gateway are operating temperature ambient 5 C t...

Page 19: ...ical and Electronic Equipment RoHS2 With the process equipment is assessed in accordance with the Harmonised Standard EN50581 2012 CENELEC on Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances 2 3 7 End of life collection and treatment Electronic products bearing or referencing the symbol shown in Figure 1 when p...

Page 20: ...to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 1 at the end of their useful life or products displaced by Nokia equipment offers For information regarding take back of equipment by Nokia or for more information regarding the requirements for recycling disposal of product contact your Nokia account manager or Nokia take back support at sustainability ...

Page 21: ... following is an example of the Danger box The Danger box indicates that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an ...

Page 22: ...net Gateway It does not provide safety related instructions 3 1 2 Safety related labels The T Mobile High Speed Internet Gateway is labeled with specific safety compliance information and instructions that are related to a product or product variant of the equipment Observe the instructions on the safety labels Table 2 provides examples of the text in the various T Mobile High Speed Internet Gatew...

Page 23: ...IO FREQUENCY DEVICES Subpart C INTENTIONAL RADIATORS Title 47 CFR Part 15 Part 15 247 Part 15 255 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio...

Page 24: ... Equipment safety standard compliance The T Mobile High Speed Internet Gateway complies with the requirements of UL 62368 1 Audio Video Information And Communication Technology Equipment Part 1 Safety Requirements CSA C22 2 62368 1 Audio Video Information And Communication Technology Equipment Part 1 Safety Requirements 3 3 Electrical safety guidelines This section provides the electrical safety g...

Page 25: ...ns personnel must observe the following ESD instructions when they handle the T Mobile High Speed Internet Gateway Service personnel are not required to wear wrist straps when performing normal installation or maintenance activities 3 5 Environmental requirements The environmental requirements for the T Mobile High Speed Internet Gateway are operating temperature ambient 5 C to 45 C 23 F to 113 F ...

Page 26: ...Speed Internet Gateway Operator Manual Nokia 3TG 01275 AAAA TCZZA Issue DRAFT See chapter 4 in this guide for more information about the T Mobile High Speed Internet Gateway and for other T Mobile High Speed Internet Gateway specifications ...

Page 27: ...ure information 4 1 Product overview The T Mobile High Speed Internet Gateway is a fully self contained indoor gateway that is easy to deploy and can connect wirelessly to a 4G LTE or 5G mobile network for Gigabit delivery of network services within the home With carrier aggregation the T Mobile High Speed Internet Gateway improves performance and reliability by using the best available 4G LTE or ...

Page 28: ...al connection secure boot Wi Fi Soc device RGW IPv6 only 4G LTE WAN connectivity 5G NSA WAN connectivity with four wideband OMNI antenna that support all the LTE 5G bands 4G 5G signal strength display on LCD EN DC and CA band combinations for T Mobile US IEEE 802 11ax Tri Band 4 4 4 Wi Fi 6 to extend the 5G Sub 6GHz speeds indoor uses Mesh Wi Fi 6 System 802 11 a b g and 4x4MIMO 802 11 n ac ax can...

Page 29: ...bile High Speed Internet Gateway supports two APN with default bearer It also supports dedicated bearers and QoS 4 3 4G and 5G band and antenna support The T Mobile High Speed Internet Gateway supports the following 4G LTE radio bands LTE FDD bands supported B2 B4 B12 B71 B66 B5 B25 B26 LTE TDD bands supported B41 B46 LAA B48 DL 256 QAM with CA and 4x4 MIMO supported 2CA 3CA 4CA 5CA in down link U...

Page 30: ...nected storage device slot for 4FF nano sized SIM card Bluetooth 4 1 4 5 Environment The T Mobile High Speed Internet Gateway is intended for indoor use It is not rated with respect to IP class The T Mobile High Speed Internet Gateway must be used in a temperature between 5 C and 45 C 23 F and 113 F 4 6 Physical dimensions The T Mobile High Speed Internet Gateway has the following dimensions heigh...

Page 31: ... LAN ports that can be used to connect up to two Gigabit Ethernet LAN ports all ports are supported while the Wi Fi is working for local management of the T Mobile High Speed Internet Gateway through a locally connected PC laptop phone or tablet local management can also be done through the Wi Fi or Mesh Wi Fi 6 system using a Web based Graphical Interface Web GUI See Chapter 9 for configuration p...

Page 32: ...3TG 01275 AAAA TCZZA Issue DRAFT Figure 4 Location of physical interfaces 4 8 Typical connection The T Mobile High Speed Internet Gateway typically has 4G LTE or 5G NSA WAN mobile network connectivity with four wideband OMNI antenna that supports all LTE 5G bands as shown in Figure 5 ...

Page 33: ...sh Wi Fi 6 system can be connected to the T Mobile High Speed Internet Gateway to create a mesh network The T Mobile High Speed Internet Gateway serves as the access point to the WAN while up to two units stretch the Wi Fi coverage to every corner of the home providing seamless roaming to wireless connected devices Unlike typical Wi Fi networks that require unique SSIDs for each of the access poin...

Page 34: ...ccess Control Service ACS access TR 157 support for module upgrade 5G TR 181 data model The T Mobile High Speed Internet Gateway also supports OpenWRT support Firmware Over The Air FOTA using T Mobile ACS server where the operating firmware of a mobile device is updated wirelessly The upgrades are downloaded directly from the service provider RESTful application program interface API for Mobile Ap...

Page 35: ...e information Parameter Definition JSON Data ID Data Identifiers SSID Each gateway has a unique SSID ID ID TMOBILE XXXX Wi Fi key Each gateway has a unque Wi Fi key KY KY XXXXXXXXXX Username Normal admin username U U admin Password Each gateway has a unque web GUI password P P XXXXXXXXXX Bluetooth HW address Bluetooth hardward address BT BT TMOBILE XX XX Part number Gateway part number PN PN 3TG00...

Page 36: ...d residential gateway functionality The following is additional feature information for the T Mobile High Speed Internet Gateway REVIEW QUESTION Can the TMO High Speed Internet Gateway support radio Nokia WIFI LAN side features seamless roaming IEEE 802 11k 802 11v Model number 5G21 12W A Part number 3TG00739AB International Mobile Equipment Identity IMEI 3510011 XXXXXX X TAC 3510011 4G LTE featur...

Page 37: ...A support including WPA PSK WPA2 WPA3 only advertises and accepts TLS HTTPS certifications FCC EMC FCC 4GLTE RF bands B12 B71 B5 B26 B2 B4 B66 B48 B25 B41 B46 LAA FCC 5G NR RF bands n2 n41 n25 n71 n66 FCC RF 2 4GHz Wi Fi FCC RF 5GHz Wi Fi FCC RF BT FCC RF SAR ETL Safety IEEE1725 PTCRB WFA Prop65 OS supports 64 bit architecture Two liquid damage indicator LDI sticks pasted in the T Mobile High Spee...

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Page 39: ...ernet Gateway Installation of the T Mobile High Speed Internet Gateway is intended to be a simple Plug and Play user experience for most installations The T Mobile High Speed Internet Gateway has four wide band OMNI antenna and 4G 5G signal strength display on LCD on the top of the Gateway to allow you to locate an optimal location for 5G signal reception The self guided device placement through t...

Page 40: ...uter wall with few obstructions ideally near a window as shown in Figure 7 Make sure there is an electrical outlet nearby Be prepared to move the T Mobile High Speed Internet Gateway to another location later on in the installation process if needed Figure 7 Placement of the T Mobile High Speed Internet Gateway The following are some tips that could help when installing the T Mobile High Speed Int...

Page 41: ...s the basement 5 2 Product Warnings Follow these guidelines when using the T Mobile High Speed Internet Gateway and its battery 5 3 Connecting power Connect the AC cable to the power supply and then plug the other end of the AC cable into the electrical outlet Danger 1 Do not attempt to access manipulate insert foreign objects into re manufacture or change the device battery Improper battery use m...

Page 42: ...Connecting the power supply to the T Mobile High Speed Internet Gateway 5 4 Starting up Before pressing the on off button determine if your T Mobile High Speed Internet Gateway is powered by AC or battery Start up the T Mobile High Speed Internet Gateway by pressing the power on off button located on the backside of the unit ...

Page 43: ...gh Speed Internet Gateway on boarding is not successful If after the boot up process the LCD screen does not show CONNECTION appears on the top of the LCD up to four bars appears indicating signal strength six small dots indicating the screen that appears Instead LANGUAGES appears on the LCD screen with the choice of ENGLISH or ESPANOL Tap to select the preferred language The T Mobile logo and the...

Page 44: ...h your phone When the onboarding and initial configuration of the gateway is complete Pairing Complete appears on the LCD touch screen 5 6 Checking LCD There are seven screens available on the T Mobile High Speed Internet Gateway LCD after pairing Connection Section 5 6 1 Device Section 5 6 2 Battery Section 5 6 3 Settings Section 5 6 4 Messages Section 5 6 5 Alerts Section 5 6 6 Notification Sect...

Page 45: ...e RSRP of 4G LTE and 5G signals The title of the screen is CONNECTION The bars indicate the signal strength The RSRP of 5G signal is shown when there is only 5G connection in SA mode The strongest RSRP signal 4G and 5G are shown when both 4G and 5G connections are established Figure 10 5G and 4G connection Note Once you have a good signal do not relocate or rotate the T Mobile High Speed Internet ...

Page 46: ...ording to a schedule The possibility for a 4G LTE connection is always available in this case but the 4G LTE connection may be medium or weak Figure 11 No 5G or 4G signal See Section 5 10 for the procedure to reposition the T Mobile High Speed Internet Gateway If your T Mobile High Speed Internet Gateway has an optional UPS battery the Signal screen will show either a battery with bars indicating ...

Page 47: ... ready for pairing Figure 14 Devices screen showing number of devices to pair For example when you connect an Ethernet cable between the T Mobile High Speed Internet Gateway and a laptop the LCD screen displays the name of the network that has paired The screen is then updated with the number of devices ready to pair Note Manage connected devices in the T Mobile High Speed Internet Gateway app ...

Page 48: ... bars and the message NOT READY appears on the LCD screen When the power adapter is plugged in the battery LCD screen will show the percentage that the T Mobile High Speed Internet Gateway is charged The title will change to CHARGING and a lightening bolt appears on the battery icon Figure 15 Charging battery 5 6 4 Settings Settings allows you to set the language for the LCD display The TMO High S...

Page 49: ...ubleshooting alerts Alarm Severity Action NO ALERTS Do nothing WARN See Table 6 for the action to clear the notification s SIMBlock Warning Call operator to recover service InternalBatteryInUse Warning Plug DC cable or UPS cable to device to draw power from DC or UPS InternalBatteryLowPower Warning Low power of internal battery Plug DC cable or UPS cable to device to draw power from DC or UPS and ...

Page 50: ...odemStorageOverload Warning Reset power cycle or factory reset the device ModemHighCPUTemperature Warning Reset or power cycle the device SIPServerRegistrationFailure Warning Contact the operator to resolve registration for voice call ModemRFHWFailure Major Contact the operator to replace the device UPSBatteryInUse Warning Plug AC cable to UPS or DC cable to the device ModemFlashingFailure Warning...

Page 51: ...et Gateway Figure 16 SSID and Password label 5 8 Managing the Wi Fi network Use the T Mobile Broadband App to manage your Wi Fi network Visit http 192 168 12 1 in your browser USIM Error Yes Yes Yes Replace the SIM ETWS secondary notification CMAS notification Yes Yes No New SMS Yes Yes No Do nothing Third Party Notification Yes No No Notification TMO 5G CPE 2 Acknowledgment Required Action 2 of 2...

Page 52: ...ignal Procedure 5 Reposition the T Mobile High Speed Internet Gateway 1 Power off the T Mobile High Speed Internet Gateway and disconnect it from the electrical outlet 2 Move the T Mobile High Speed Internet Gateway to a different location 3 Connect the T Mobile High Speed Internet Gateway to an electrical outlet at the new location and power it on 4 Check the LCD as described in section 5 6 and f...

Page 53: ... T Mobile High Speed Internet Gateway is to be used as the access point of a Mesh Wi Fi 6 System see section 4 9 5 12 Connecting Ethernet LANs In addition to supporting the Mesh Wi Fi 6 system on the LAN side the T Mobile High Speed Internet Gateway also supports connection of up to two Gigabit Ethernet LAN ports Before connecting a Gigabit Ethernet LAN to the T Mobile High Speed Internet Gateway ...

Page 54: ...re 17 Location of the Gigabit Ethernet LAN ports After connecting the Gigabit Ethernet LAN to the T Mobile High Speed Internet Gateway the DEVICES LCD screen shows a plus sign and the name of the network that just joined The next screen shows the updated number of devices ready to pair For example Zero 0 changes to One 1 ...

Page 55: ...are located in the T Mobile High Speed Internet Gateway and is accessed by removing the base 6 2 General The steps listed in this chapter describe how to replace the battery and SIM from the T Mobile High Speed Internet Gateway Note The T Mobile High Speed Internet Gateway has a pre installed SIM card and battery Note There are two liquid damage indicator LDI sticks pasted in the T Mobile High Spe...

Page 56: ...ve voltages present on feed lines or terminals Use a voltmeter to measure for voltage before proceeding Danger 3 Always contact the local utility company before connecting the enclosure to the utilities Caution Keep indoor devices out of direct sunlight Prolonged exposure to direct sunlight can damage the device Caution Do not disassemble or open crush bend or deform puncture or shred Caution Do n...

Page 57: ...pped especially on a hard surface and the user suspects damage take it to a service center for inspection Caution Improper battery use may result in a fire explosion or other hazard Note 1 Observe the local and national laws and regulations that may be applicable to this procedure Note 2 Observe the following The battery or SIM must be removed by a qualified service personnel Indoor units must be ...

Page 58: ...es from all of the two Gigabit Ethernet LAN ports LAN1 and LAN 2 on the side of the T Mobile High Speed Internet Gateway 4 Turn the T Mobile High Speed Internet Gateway upside down so that you can see the base cover See Figure 19 5 Using the Phillips screwdriver Cross remove the two screws located on opposite corners of the bottom cover See Figure 18 6 Carefully remove the bottom cover See Figure ...

Page 59: ...T Mobile High Speed Internet Gateway Operator Manual ChapterTitleVariable Issue DRAFT Nokia 3TG 01275 AAAA TCZZA 59 Figure 20 Remove bottom cover 35866 ...

Page 60: ...ChapterTitleVariable 60 T Mobile High Speed Internet Gateway Operator Manual Nokia 3TG 01275 AAAA TCZZA Issue DRAFT Figure 21 Location of the Pull Rib for battery 35870 Pull Rib ...

Page 61: ...emove AC cable from the power supply and then unplug the other end of the AC cable from the electrical outlet 3 Remove the Gigabit Ethernet LAN cables from all of the two Gigabit Ethernet LAN ports LAN1 LAN 2 and LAN 3 on the side of the T Mobile High Speed Internet Gateway 4 Turn the T Mobile High Speed Internet Gateway upside down so that you can see the base cover See Figure 19 5 Using the Phil...

Page 62: ...High Speed Internet Gateway Operator Manual Nokia 3TG 01275 AAAA TCZZA Issue DRAFT 6 Using the finger pull on the SIM door remove the SIM tray See Figure 23 7 STOP This procedure is complete Figure 23 SIM finger pull 35871 Finger pull ...

Page 63: ...located in the T Mobile High Speed Internet Gateway and is accessed by removing the base 7 2 General The steps listed in this chapter describe how to remove the battery and SIM from the T Mobile High Speed Internet Gateway Note The T Mobile High Speed Internet Gateway has a pre installed SIM card and battery Note There are two liquid damage indicator LDI sticks pasted in the T Mobile High Speed In...

Page 64: ...s electrical voltages and currents can sericous physical harm or death Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits Danger 2 Ensure that all sources of power are turned off and have not live voltages present on feed lines or terminals Use a voltmeter to measure for voltage before proceeding Danger 3 Always contact the local utility...

Page 65: ...Compliance to IEEE 1725 Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Caution Promptly dispose of used batteries in accordance with local regulations Caution Avoid dropping the phone or battery If the phone or battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection Caution Improp...

Page 66: ...ssue DRAFT Procedure 9 Replacing the SIM card 1 With the SIM door and card tray removed carefully place the new SIM card in the tray See Figure 24 2 Using the Phillips screwdriver Cross carefully replace the SIM tray and replace the small screw to secure the SIM card See Figure 18 Figure 24 SIM tray 35868 ...

Page 67: ... is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including Interference that may cause undesired operation 8 2 FCC radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with mi...

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Page 69: ... to the T Mobile High Speed Internet Gateway The web GUI can also be used through a smart phone that has access to the T Mobile High Speed Internet Gateway Use the T Mobile High Speed Internet Gateway web GUI to view and configure the tasks listed in Table 7 Table lists the procedures the login requirements for the procedures described in this chapter Note Refer to the T Mobile High Speed Internet...

Page 70: ...t Connection Devices Gateway Information Procedure 11 No Logging into the Web GUI Network 2 4 GHz Network 5 GHz AP ACS Procedure 12 Yes Viewing the Status screen parameters Data Usage Procedure 13 No SIM Procedure 14 Cellular Network Procedure 15 Ethernet Procedure 16 Wi Fi Procedure 17 Viewing Statistics screen parameters LAN Procedure 18 No Cellular Procedure 19 WLAN Procedure 20 Network and Wi ...

Page 71: ... Speed Internet Gateway and make sure that the Local Area Connection setting for your device is configured as Obtain an IP address automatically 2 Open a web browser through your device and enter one of the following IP addresses in the address bar of the web browser http 192 168 12 1 3 STOP This procedure is complete 9 3 Viewing the Overview screen Use the procedure below to view the T Mobile Hig...

Page 72: ... Wi Fi 6 System Wireless and Ethernet Gateway Information lists the name serial number hardware version software version and running time for the gateway 2 STOP This procedure is complete 9 4 Logging In to the Web GUI The Super access rights user credentials are required to view and configure the following procedures Network Wi Fi networks 2 4 GHz and 5 GHz Access Point ACS Auto Configuration Serv...

Page 73: ...r the Super access rights Username and Password REVIEW QUESTION Where does the Operator find the Superadmin credentials 4 Navigate to one of the following procedures Network Wi Fi networks 2 4 GHz and 5 GHz Procedure 21 Access Point Procedure 22 ACS Auto Configuration Server Procedure 23 System Reboot Device Web GUI Procedure 24 Factory Reset Web GUI Procedure 25 Firmware Upgrade Procedure 26 Enab...

Page 74: ...le High Speed Internet Gateway since the last restart 4 STOP This procedure is complete Procedure 14 Viewing the SIM information Use this procedure to view SIM information for the T Mobile High Speed Internet Gateway 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 Select Status from the web GUI menu The Status screen ap...

Page 75: ... yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 Select Status from the web GUI menu The Status screen appears 3 View the color of the dot beside Cellular Network If the dot is grey there is no cellular connection If the dot is green there is cellular connection 4 Click the down arrow besides 4G or 5G View the selected 4G information including P...

Page 76: ...connection If the dot is green there is an Ethernet connection 4 View the Ethernet information which includes IP address subnet mask total download and upload MB 5 STOP This procedure is complete Procedure 17 Viewing Wi Fi information Use this procedure to view Wi Fi information for the T Mobile High Speed Internet Gateway 1 If you have not done so yet complete the steps in procedure 10 The Overvi...

Page 77: ...g statistic counters LAN See Procedure 18 Cellular See Procedure 19 WLAN See Procedure 20 Procedure 18 Viewing LAN Statistics Use this procedure to view LAN statistic counters for the T Mobile High Speed Internet Gateway 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 Select Statistics from the web GUI menu The Statisti...

Page 78: ...e 19 Viewing Cellular Statistics Use this procedure to view Cellular statistic counters for the T Mobile High Speed Internet Gateway 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 Select Statistics from the web GUI menu The Statistics screen appears 3 Click Cellular tab from the T Mobile High Speed Internet Gateway tab...

Page 79: ...plete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 Select Statistics from the web GUI menu The Statistics screen appears 3 Click WLAN from the T Mobile High Speed Internet Gateway tabs on the Statistics screen The WLAN counters appear 4 View the following WLAN counters per SSID also high low for 5 GHz SSID Sent Bytes Received Bytes Sent Packets Received P...

Page 80: ...t Gateway 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 If you have not already logged in log into the web GUI by completing the steps in procedure12 3 Click Network Wi Fi Networks Access Point and Auto Configuration Server ACS appear in the web GUI menu 4 Click the arrow beside Wi Fi Networks 2 4 GHz and 5GHz appear ...

Page 81: ...w and SSID 9 12 high to be configured Table 11 describes the Configure SSID 5 8 low and SSID 9 12 high 5 GHz parameters Table 8 Wi Fi 2 4GHz General Settings Note The possible channels depend on the Country ID sent in the device General Setting Definition Range Options Example Transmission Mode The transmission mode for Wi Fi 2 4 GHz Auto ax g b g b g n g Channel Bandwidth The channel bandwidth in...

Page 82: ...e Broadcast TBD this row Turn Enable Broadcast on or off On Off Total Number of Clients The total number of web GUI clients can range between 1 and 128 1 128 128 default Select Encryption Mode A list of encryption modes WPA WPA2 WPA3 Personal default WPA WPA2 Enterprise No encryption WPA Version A list of WPA versions WPA WPA2 default WPA2 WPA2 WPA3 WPA 3 WPA Encryption Mode The WPA encryption AES...

Page 83: ...off On Off Enable MIMO TBD the entire row Turn MIMO on or off On Off Maximum Number of Clients The maximum number of web GUI clients 1 128 128 default General Setting Definition Range Options 2 of 2 Parameter Definition Range Options Example Select SSID To Configure TBD the entire row A list of possible SSIDs to configure for SSID 5 to 12 low and high SSID 5 default SSID Name TBD the entire row En...

Page 84: ...b GUI by completing the steps in procedure12 3 Click Network Wi Fi Networks Access Point and Auto Configuration Server ACS appear in the menu 4 Click Access Point 5 View the following parameters service authentic mode IPv4 IPv4 Net mask IPv6 and MTU 6 Click the symbol on the top right corner of each Access Point WPA Key Enter the WPA key TThe WPA Key has a minimum of eight characters Click on the ...

Page 85: ... 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 If you have not already logged in log into the web GUI by completing the steps in procedure12 3 Click Network Wi Fi Networks Access Point and Auto Configuration Server ACS appear in the web GUI menu 4 Click Auto Configuration Server ACS The ACS screen appears 5 Turn Perio...

Page 86: ... the T Mobile High Speed Internet Gateway using the web GUI 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 If you have not already logged in log into the web GUI by completing the steps in procedure12 3 Select System from the web GUI menu The System screen appears 4 Click Reboot The T Mobile High Speed Internet Gateway...

Page 87: ...lready logged in log into the web GUI by completing the steps in procedure12 3 Select System from the web GUI menu The System screen appears 4 Click Factory Reset The T Mobile High Speed Internet Gateway resets 5 STOP This procedure is complete Follow this procedure to reset the T Mobile High Speed Internet Gateway to the factory default setting using the LCD Press the Reset button located on the ...

Page 88: ... 7 Select a file by either dragging and dropping a file into the screen or browse and select the file 8 Click Upgrade 9 STOP This procedure is complete Procedure 27 Enable debug control Use this procedure to enable the debug control 1 If you have not done so yet complete the steps in procedure 10 The Overview Dashboard screen appears with the web GUI menu 2 If you have not already logged in log in...

Page 89: ... to change the language on the T Mobile High Speed Internet Gateway web GUI Procedure 28 Changing the language 1 From the Change language drop down menu located at the bottom of the web GUI menu change the language between English and Spanish The default value is en English The language of the web GUI changes to the selected languages 2 STOP This procedure is complete ...

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Page 91: ...ed Power EMC Electromagnetic Compatibility EMI Electromagnetic Interference ESD Electrostatic Discharge ETL Electrotechnical Laboratory FCC Federal Communications Commission FDD Frequency Division Duplex HSS Home Subscriber Server HST Hazardous Substance Table IEEE Institute of Electrical and Electronics Engineers IP International Protection or Internet Protocol ISED Innovation Science and Economi...

Page 92: ...nt Format PIN Personal Identification Number QoS Quality of Service QR Quick Response RF Radio Frequency RGW Residential GateWay RoHS Restriction of Hazardous Substances RSRP Reference Signal Received Power RSRQ Reference Signal Received Quality SIM Subscriber Identify Module TDD Time Division Duplex UL Underwriters Laboratories URL Uniform Resource Locater VDC Volts Direct Current VPN Virtual Pri...

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Page 95: ...Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Product Support Portal Documentation feedback Customer Documentation Feedback ...

Page 96: ... 2020 Nokia Nokia 3TG 01275 AAAA TCZZA ...