Baseband manual tuning guide
Certificate restoring for BB5 products
Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
•
Flash the phone with the latest available software using FPS-20 or FPS-21.
Note:
USB flashing does not work for a dead BB5 phone.
•
Create a request file.
•
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
•
APAC: sydney.service@nokia.com
•
CHINA: repair.ams@nokia.com
•
E&A: salo.repair@nokia.com
•
AMERICAS: fls1.usa@nokia.com
•
When you receive a reply from Nokia, carry out certificate restoring.
•
Tune the phone completely.
Note:
SX-4 smart card is needed.
•
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
•
Phoenix
service software v 2008.34/38 or newer.
•
The latest phone model specific
Phoenix
data package.
•
PKD-1 dongle
•
SX-4 smart card (Enables BB5 testing and tuning features)
•
Activated FPS-20 flash prommer OR FPS-21 flash prommer
•
Flash update package 08.30.012 or newer for FPS-20 or FPS-21 flash prommers
•
CU-4 control unit
•
USB cable from PC USB Port to CU-4 control unit
•
Phone model specific adapter for CU-4 control unit
•
PCS-1 cable to power CU-4 from external power supply
•
XCS-4 modular cable between flash prommer and CU-4
Note:
CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
Steps
1. Program the phone software.
i
Start
Phoenix
and login. Make sure the connection has been managed correctly for FPS-20 or FPS-21.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with
Phoenix
, reflash the phone.
RM-424; RM-564
BB Troubleshooting and Manual Tuning Guide
Page 3 –72
COMPANY CONFIDENTIAL
Issue 1
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