Check Point IP2450 Security Platform Installation Guide
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8
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to Check Point
IP2450 appliance installations.
For information about how to reinstall the Check Point IPSO operating system onto your
appliance, see the
Boot Manager Reference Guide
.
General Troubleshooting Information
The information in this section relates to problems you might encounter during the IP2450
installation.
Problems Interfacing to 1483 Devices (Classical IP)
Problem
Remote and local devices are not configured for the same VC and VP value.
Solution
Set remote and local devices to the same VC and VP values. Consult your 1483
device documentation.
Problem
Remote and local devices are not in the supported VC range of the network interface
card.
Solution
Use
ipsctl
to determine the VC range. Enter the following command:
ipsctl ifphys:
logical interface
:max_rxlabel
Problem
Encapsulation is not set to LLC/SNAP.
Solution
Set encapsulation to LLC/SNAP. Consult your 1483 device documentation.
Problem
The MTU size is not 1500 (for Ethernet interfaces) or 16018 (for Gigabit Ethernet
interfaces).
Solution
The MTU size must be 1500 (for Ethernet interfaces) or 16018 (for Gigabit Ethernet
interfaces). Check Point IPSO does not support larger MTU sizes.
Summary of Contents for Check Point IP2450
Page 6: ...6 Check Point IP2450 Security Platform Installation Guide ...
Page 8: ...8 Check Point IP2450 Security Platform Installation Guide ...
Page 10: ...10 Check Point IP2450 Security Platform Installation Guide ...
Page 14: ...2 About this Guide 14 Check Point IP2450 Security Platform Installation Guide ...
Page 128: ...A Technical Specifications 128 Check Point IP2450 Security Platform Installation Guide ...
Page 132: ...B Compliance Information 132 Check Point IP2450 Security Platform Installation Guide ...
Page 136: ...Index 136 Check Point IP2450 Security Platform Installation Guide ...