Nokia D311, User Manual

Nokia One-Year Limited Warranty

© 2002 Nokia. All rights reserved.

Nokia One-Year Limited Warranty

Nokia Inc. (“Nokia”) warrants that this PC card (“Product”) is 

free from defects in material and workmanship that result in 

Product failure during normal usage, according to the 

following terms and conditions:
1  The limited warranty for the Product extends for ONE (1) 

year beginning on the date of the purchase of the 

Product. This one year period is extended by each whole 

day that the Product is out of your possession for repair 

under this warranty.

2  The limited warranty extends only to the original 

purchaser (“Consumer”) of the Product and is not 

assignable or transferable to any subsequent purchaser/

end-user.

3  The limited warranty extends only to Consumers who 

purchase the Product in the United States of America.

4  During the limited warranty period, Nokia will repair, or 

replace, at Nokia’s sole option, any defective parts, or any 

parts that will not properly operate for their intended use 

with new or refurbished replacement items if such repair 

or replacement is needed because of product malfunction 

or failure during normal usage. No charge will be made to 

the Consumer for any such parts. Nokia will also pay for 

the labor charges incurred by Nokia in repairing or 

replacing the defective parts. The limited warranty does 

not cover defects in appearance, cosmetic, decorative or 

structural items, including framing, and any non-

operative parts. Nokia’s limit of liability under the limited 

warranty shall be the actual cash value of the Product at 

the time the Consumer returns the Product for repair, 

determined by the price paid by the Consumer for the 

Product less a reasonable amount for usage. Nokia shall 

not be liable for any other losses or damages. These 

remedies are the Consumer’s exclusive remedies for 

breach of warranty.

5  Upon request from Nokia, the Consumer must prove the 

date of the original purchase of the Product by a dated bill 

of sale or dated itemized receipt.

6  The Consumer shall bear the cost of shipping the Product 

to Nokia in Melbourne, Florida. Nokia shall bear the cost 

of shipping the Product back to the Consumer after the 

completion of service under this limited warranty.

7  The Consumer shall have no coverage or benefits under 

this limited warranty if any of the following conditions 

are applicable:
a) The Product has been subjected to abnormal use, 

abnormal conditions, improper storage, exposure to 

moisture or dampness, unauthorized modifications, 

unauthorized connections, unauthorized repair, misuse, 

neglect, abuse, accident, alteration, improper 

installation, or other acts which are not the fault of 

Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes 

such as collision with an object, or from fire, flooding, 

sand, dirt, windstorm, lightning, earthquake or damage 

from exposure to weather conditions, an Act of God, or 

battery leakage, theft, blown fuse, or improper use of any 

electrical source, damage caused by computer or internet 

viruses, bugs, worms, Trojan Horses, cancelbots or 

damage caused by the connection to other products not 

recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of 

the alleged defect or malfunction of the Product within 

fourteen (14) days after the expiration of the applicable 

limited warranty period.
d) The Product serial number plate or the accessory data 

code has been removed, defaced or altered.
e) The defect or damage was caused by the defective 

function of the cellular system or by inadequate signal 

reception by the external antenna, or viruses or other 

software problems introduced into the Product.

8  Nokia does not warrant uninterrupted or error-free 

operation of the Product. If a problem develops during the 

limited warranty period, the Consumer shall take the 

following step-by-step procedure:
a) The Consumer shall return the Product to the place of 

purchase for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 

50 miles) or for other good cause, the Consumer shall ship 

the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime 

phone number and/or fax number, complete description 

of the problem, proof of purchase and service agreement 

(if applicable). Expenses related to removing the Product 

from an installation are not covered under this limited 

warranty.
d) The Consumer will be billed for any parts or labor 

charges not covered by this limited warranty. The